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Beoordelingen van Swissôtel Al Maqam Makkah

5 out of 5
Swissôtel Al Maqam Makkah
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 346 van 607 beoordelingen" "
Gastenscore: 8 - Goed. 156 van 607 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 607 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 607 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 607 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
11 nachten verbleven in september 2023
Reactie van Community Management Team op 15 okt 2023
Dear Guest,Thank you for your awesome feedback. Thrilled that you had a memorable experience and can’t wait to serve you again.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Ali

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like that place it’s very easy to reach every thing
6 nachten verbleven in april 2024
Reactie van Hotel Management Team op 29 apr 2024
Dear Ali,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

dania

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Keep the good work
2 nachten verbleven in april 2024
Reactie van Hotel Management Team op 27 apr 2024
Dear Dania,We are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Arsalan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in april 2024
Reactie van Hotel Management Team op 22 apr 2024
Dear Arsalan,We are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah

10/10 – Uitstekend

MUHAMMAD

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for your hospitality
4 nachten verbleven in april 2024
Reactie van Hotel Management Team op 22 apr 2024
Dear Muhammad,May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our services have got your satisfaction. We look forward to serving you during your next visit.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Tallat

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prompt service.
5 nachten verbleven in april 2024
Reactie van Hotel Management Team op 23 apr 2024
Dear Tallat,May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our services have got your satisfaction. We look forward to serving you during your next visit.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Sherif A.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent Quality
2 nachten verbleven in april 2024
Reactie van Hotel Management op 18 apr 2024
Dear Sherif,we are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

dohaonsi

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Management op 19 apr 2024
Dear Dohaonsi,Thank you for the ideal rating. It is our goal to provide our guests with the best service and the best atmosphere. To keep up with our latest and most exclusive offers, you can check our website. Looking forward to your next visit.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Sujan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2024
Reactie van Hotel Management op 18 apr 2024
Dear Sujan,we are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Maritz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Hotel Management Team op 15 apr 2024
Dear Maritz,Thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

4/10 – Matig

Arshad

Negatief: Netheid, personeel en service
For a Five star hotel left a lot to be desired. Decor is dated which is fine but there seemed to be a damp smell in the room. Which made the stay a little uncomfortable. However, by far the biggest peeve is the fact that we had to stand in line for nearly two hours at reception to check in!!!!
2 nachten verbleven in april 2024
Reactie van Hotel Management Team op 13 apr 2024
Dear Arshad,Thank you for expressing your opinion. We highly value your feedback as it helps with the continuous improvement of our service. Because your satisfaction is our top priority, we will deliver your concerns regarding the room smell and check-in to the concerned department to investigate further, and you will be contacted shortly. We look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

sokhna khady

Reisde met een groep
Overall satisfied
11 nachten verbleven in maart 2024
Reactie van Hotel Management Team op 11 apr 2024
Dear Sokhna,Thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Baha’eddin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good places to stay
1 nacht verbleven in april 2024
Reactie van Hotel Management Team op 11 apr 2024
Dear Baha’eddin,We are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

2/10 – Ontzettend slecht

suleman

8 nachten verbleven in maart 2024
Reactie van Hotel Management Team op 24 apr 2024
Dear Suleman,Thank you for expressing your opinion. We highly value your feedback as it helps with the continuous improvement of our service. Because your satisfaction is our top priority, we will deliver your concerns regarding to the concerned department to investigate further. We look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Mademba

Reisde met een groep
Positief: Voorzieningen
Great place. Would love stay there again.
5 nachten verbleven in maart 2024
Reactie van Hotel Management Team op 1 apr 2024
Dear Mademba,We are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Ahsan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Maashallah locating and facilities were event in the busy ramadan period
2 nachten verbleven in maart 2024
Reactie van Hotel Management Team op 1 apr 2024
Dear Ahsan,Thank you for your positive feedback towards our location that directly faces the holy Kaaba and facilities. We are always honoured to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Ambreen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
3 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 31 mrt 2024
Dear Ambreen,Thank you for your awesome feedback. Thrilled that you had a memorable experience and can’t wait to serve you again.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Naeem

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good quality and price
3 nachten verbleven in maart 2024
Reactie van Hotel Management op 30 mrt 2024
Dear Naeem,may Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our services have got your satisfaction. We look forward to serving you during your next visit.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Esra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 30 mrt 2024
Dear Esra,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Mostafa

Positief: Netheid
2 things. I asked for king bed I got double bed. I have suhur I got charge for it.
1 nacht verbleven in maart 2024
Reactie van Hotel Management Team op 28 mrt 2024
Dear Mostafa,Thank you for expressing your opinion. We highly value your feedback as it helps with the continuous improvement of our service. Because your satisfaction is our top priority, we will deliver your concerns regarding the reservation to the concerned department to investigate further, and you will be contacted shortly. We look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Naushad Ali

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a really great place to be while visiting Haram. Walkable to Masjid al Haram. Room service is very prompt. Check in does take some extra time due to the rush so please plan accordingly.
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 15 mrt 2024
Dear Naushad,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah.We took your comment about check-in service into immediate action, Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

2/10 – Ontzettend slecht

Semina, Gants hill

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overrated hotel, would not stay there again! room service is terrible, plugs don’t work, the shower hot and cold are on opposite ends, concierge manager, for taxi is so rude. Don’t expect anything other than a good partial view of the KaBa through the very dirty windows! Pillows are lumpy, the duvet is a cotton sheet, the AC will make you sick! The breakfast was a massive let down, I didn’t go back after the first experience.
4 nachten verbleven in maart 2024
Reactie van Hotel Management op 12 mrt 2024
Dear Semina,we appreciate your sincere feedback. We are committed to creating a comfortable atmosphere for our guests at Swissotel Al Maqam Makkah by continuously improving our room and cleaning service to satisfy their needs. Let us assure you that we have delivered your comment to the concerned department to follow up. We are waiting to provide you with an enjoyable Swiss stay soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Saiema

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service staff and reception were very accommodating and attentive.
5 nachten verbleven in februari 2024
Reactie van Hotel Management op 11 mrt 2024
Dear Saiema,we are thankful for your sincere feedback, and we are thrilled to hear you were able to enjoy the quality of life with our Swiss Service during your stay. We will surely pass your feedback to the staff team to keep up the good work, and we are waiting to serve you again soon.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Jahedul

5 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 31 mrt 2024
Dear Jahedul,Thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Sarah

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ahhh just take me back Right at the footsteps of haram Very nice hotel We got kaaba view just exceptional Can’t wait to be back again soon inshallah
4 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 9 mrt 2024
Dear Sarah,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honoured to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Khalid

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is very conveniently located next to Haram and is at a walking distance. They have separate elevators that directly leads to the street to the Haram. The hotel and itself is excellent. The Cabo view, and the Haram view are a must to get, if you can afford. The breakfast in the morning is the best part. It’s a it’s a lavish breakfast with almost 60 items, including a lot of hot items and cold items. Our upgraded rooms came complementary with an afternoon snack between 1 to 4 and a complementary tea and biscuits from 5 to 7. The rooms are pretty neat although they may be 10 years old, but they are kept in an excellent condition. The room service was excellent and on time. The check-in process is the little slow. It takes quite a bit of time due to the volume of the people checking in although it is not a dealbreaker since you just check in one time and then you’re done. The hell desk is very responsive and whatever you ask for gets done within 5 to 10 minutes you don’t have to ask again and you don’t have to wait on for the service to be provided. I would recommend anybody to stay in this hotel if you can afford and also I will stay the next time for sure.
5 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 8 mrt 2024
Dear Khalid,Thank you for your awesome feedback towards our location that directly faces the holy Kaaba, elevators, breakfast buffet variety, room cleanliness, and room services we are always honoured to welcome you at Swissotel Al Maqam Makkah, we took your comment about check-in into immediate action, waiting to serve you again soon.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Shehu

8 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 26 mrt 2024
Dear Shehu,Thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Zoubida

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La proximité de tout
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 5 mrt 2024
Cher Zoubida,Merci pour vos commentaires positifs concernant notre emplacement qui fait directement face à la sainte Kaaba. Nous sommes toujours honorés de vous accueillir au Swissotel Al Maqam Makkah. En attendant de vous servir à nouveau lors d'une prochaine visite prochainement.Cordialement,Swissotel Al Maqam Makkah.

8/10 – Goed

mohammad adel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I reservation Kabaa viwe but unfortunately There is no viwe clear becuase the room windows not clean from outside Weast money
Reactie van Hotel Management op 1 mrt 2024
Dear Mohammad,we appreciate your valuable feedback. We work on creating a comforting atmosphere for our guests by continuously improving our services. Regarding your comment about the cleaning service, we have advised the concerned department to follow up. We are waiting to welcome you again soon.Best regards,Swissotel Al Maqam Makkah.

8/10 – Goed

khalil

It was okay
10 nachten verbleven in februari 2024
Reactie van Hotel Management op 5 mrt 2024
Dear khalil,thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Hus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing food
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 28 feb 2024
Dear Hus,thank you for expressing your opinion about your visit. We are always working on providing you with the best service at Swissotel Al Maqam Makkah restaurant. We’re looking forward to your next visit.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Nibras

Reisde met familie
Very nice location near Haram, friendly staff, good open buffet breakfast,
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 26 feb 2024
Dear Nibras,Thank you for your positive feedback towards our buffet, staff service, and location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Munir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s better than Anwar Al Madinah Movenpick
6 nachten verbleven in februari 2024
Reactie van Hotel Management op 26 feb 2024
Dear Guest,thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Mirza

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 26 feb 2024
Dear Mirza,Thank you for the ideal rating. It is our goal to provide our guests with the best service and the best atmosphere. To keep up with our latest and most exclusive offers, you can check our website. Looking forward to your next visit.Kind regards,Swissotel Al Maqam Makkah.

6/10 – Redelijk

omar

Reisde met familie
Negatief: Personeel en service
It’s overrated and overpriced for what it offers.
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 19 feb 2024
Dear Omar,we appreciate your time in sharing this courteous feedback. Kindly note that room rates vary according to the room type view and the number of guests. It’s our pleasure to assist you in choosing your room next time. We are waiting to serve you soon.Best regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Abdul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Average good
4 nachten verbleven in februari 2024
Reactie van Hotel Management op 14 feb 2024
Dear Abdul,thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

8/10 – Goed

Zakia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The reception staff could not find my booking then they gave me a room that smelled of smoke and not so clean. When I contacted the customer relations member, they moved me to a better room. The half boarding option was great. I would still prefer Hilton suites to this one.
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 14 feb 2024
Dear Zakia,thank you for your awesome feedback towards our services and the half board room, We are always honored to welcome you at Swissotel Al Maqam Makkah, We took your comment about the room smell into immediate action, waiting to serve you again soon.Kind regards,Swissotel Al Maqam Makkah.

8/10 – Goed

JIHAD

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location is ideal
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 11 feb 2024
Dear Jihad,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Tayeeba

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recently I stayed at Swiss Al Maqam for the second time. I liked it so much that I recommended my parents to stay here for their umrah and they did. Both of the time I used Expedia to book the hotel and got the best deal. Room service was done everyday and we enjoyed the breakfast as well. One complain I have is I booked a room for three adults (my parents and younger sister), but rather than providing a room with three proper single beds, they provided a room with two single beds only, and squeezed one extra bed which was very unstable and my mom fell from that. Due to that bed there wasn't adequate place to walk or place bagggages in the room as well. Basically the hotel charged me a room for three persons BUT gave me a room for two persons while squeezing an unstable iron frame with a low quality mattress. The mattress used to slip off from the frame making is risky to sleep or sit on. I raised this concern in the reception but they were not helpful.
3 nachten verbleven in februari 2024
Reactie van Hotel management op 10 feb 2024
Dear Tayeeba,Thank you for your positive feedback towards our room services and breakfast. we took your comment about the reception and reservation into immediate action. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Mukhammadkobil

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
😃
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 31 jan 2024
Dear Mukhammadkobil,we are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Waleed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing views of Kaaba and Haram.
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 30 jan 2024
Dear Waleed,Thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Muzammal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hospitality with amazing staff
6 nachten verbleven in januari 2024
Reactie van Hotel Management op 28 jan 2024
Dear Muzammal,we are thankful for your sincere feedback, and we are thrilled to hear you were able to enjoy the quality of life with our Swiss Service during your stay. We will surely pass your feedback to the staff team to keep up the good work, and we are waiting to serve you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Rukhsana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hotel management op 24 jan 2024
Dear Rukhsana,Thank you for the ideal rating. It is our goal to provide our guests with the best service and the best atmosphere. To keep up with our latest and most exclusive offers, you can check our website. Looking forward to your next visit.

10/10 – Uitstekend

Gulam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great experience during my stay here
2 nachten verbleven in januari 2024
Reactie van Hotel management op 23 jan 2024
Dear Gulam,Thank you for the five stars rating. We strive to provide our guests with a spiritual stay in the best atmosphere, and we are thrilled that you did at Swissotel Al Maqam Makkah. For more exclusive offers, you can visit our website. We are waiting to serve you again soon.

10/10 – Uitstekend

Farheen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location, Best floor staff.
Excellent location, Best floor staff.
5 nachten verbleven in januari 2024
Reactie van Hotel Management op 21 jan 2024
Dear Farheen,thank you for sharing your experience regarding your last visit. We appreciate it. We are glad you liked our location at The Clock Towers, which overlooks the Holy Kaaba. We are waiting to serve you soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Imran

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good location best service
Very conveniently located. Staff is very polite and helpful. one of the best service
6 nachten verbleven in januari 2024
Reactie van Hotel Management op 21 jan 2024
Dear Imran,Thank you for your positive feedback towards our staff service and location that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Alaa, Fairfax

3 nachten verbleven in januari 2024
Reactie van Hotel management op 23 jan 2024
Dear Alaa,Thank you for the ideal rating. It is our goal to provide our guests with the best service and the best atmosphere. To keep up with our latest and most exclusive offers, you can check our website. Looking forward to your next visit.

8/10 – Goed

Muhammad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 21 jan 2024
Dear Muhammad,thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations.Best regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Khairun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 20 jan 2024
Dear Khairun,we are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon.Kind regards,Swissotel Al Maqam Makkah.

10/10 – Uitstekend

Mazen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and staff
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 20 jan 2024
Dear Mazen,we are thankful for your sincere feedback, and we are thrilled to hear you were able to enjoy the quality of life with our Swiss Service during your stay. We will surely pass your feedback to the staff team to keep up the good work, and we are waiting to serve you again soon.Kind regards,Swissotel Al Maqam Makkah.