Een buitenzwembad, ligstoelen bij het zwembad

Beoordelingen van Holiday Inn Melaka, an IHG Hotel

5 out of 5
Holiday Inn Melaka, an IHG Hotel
Jalan Syed Abdul Aziz, Malacca City, Malacca

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 376 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 460 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 114 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1000 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxe en zeer goede ligging, prima ontbijt. Hotel ligt op korte afstand van de historische bezienswaardigheden en twee grote winkelcentra
4 nachten verbleven in oktober 2019
Reactie van Holiday Inn Melaka op 14 okt 2019
Dear Valued Guest, Thanks for taking the time to reviews us. We are very pleased to know that you had a great time during your recent stay here. We look forward to welcoming you back during your next visit to the historic city. Thank you.

8/10 – Goed

rob

Positief: Netheid, comfort kamer
We komen al jaren in het hotel en zien dat elk jaar de kwaliteit van de service achter uit gaat. Dit komt door het grote personeelsverloop dat wordt opgevangen door nog onvoldoende opgeleid nieuw personeel.
12 nachten verbleven in maart 2019
Reactie van Holiday Inn Melaka op 8 apr 2019
Dear Rob, First of all we would like to thank you for your continuous support throughout the years. We are sorry to hear that your found our service to be lacking as compared to your previous stays here. We have noted on your feedback and continuously working to improve this are especially where retaining old staff is concerned. Thank you again for your review and we look forward to your next visit here.

10/10 – Uitstekend

Peerapong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great Experiences
1 nacht verbleven in mei 2024

8/10 – Goed

Masami

Reisde met familie
Positief: Voorzieningen
家族で行きましたが、部屋は広く、清潔感があり快適でした。
1 nacht verbleven in mei 2024

6/10 – Redelijk

Ramesh Singh Hakam

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall the property is good but you must take the seaview as the rooms with city view are not quite - cooling fans noise and vibration
2 nachten verbleven in april 2024
Reactie van The Management op 4 mei 2024
Dear Ramesh, Thank you for your valuable feedback.We are truly sorry to learn about the discomfort you experienced with the aircon during your stay. Please accept our sincerest apologies for any inconvenience this may have caused.We take your feedback seriously and will address the issue promptly to ensure a more comfortable experience for our guests in the future.Warm regards,The Management

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff & location were great and the restaurant was also good. No complaints about this hotel.
1 nacht verbleven in april 2024
Reactie van The Management op 4 mei 2024
Dear Mark, Greetings from Holiday Inn Melaka, We are absolutely thrilled to hear that your stay at Holiday Inn Melaka. It is heartwarming to know that you are pleased with the service that was rendered to you by our staffs, location and food. We will be sure to pass along your appreciation to our staffs for their excellent service.We appreciate your feedback and hope to welcome you back soon for another enjoyable stay!Warm regards,The Management

8/10 – Goed

Rachel

1 nacht verbleven in april 2024
Reactie van The Management op 29 apr 2024
Dear Rachel, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your positive rating based on your recent stay experience with us. We look forward to welcoming you back for another memorable experience soon!Best Regards, The Management

8/10 – Goed

sang youp

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van The Management op 8 apr 2024
Dear Sang Youp, Greetings from Holiday Inn Melaka, Thank you for sharing your wonderful experience at our hotel.We look forward most sincerely to many more onward opportunities in welcoming you home with us, for your very best memorable experiences on each return mostly.Best Regards, The Management

8/10 – Goed

Kazutoshi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ホテルのスタッフはフレンドリーで、部屋は清潔で、朝食も豊富で美味しかったです。
1 nacht verbleven in april 2024
Reactie van The Management op 3 apr 2024
Dear Kazutoshi, Greetings from Holiday Inn MelakaThank you for your glowing review.We are thrilled to hear that our team provided you with a warm and attentive experience. It is fantastic to know you enjoyed our diverse breakfast offerings and found our rooms clean and tranquil. We look forward most sincerely to many more onward opportunities in welcoming you home with us, for your very best memorable experiences on each return mostly.Thank youBest Regards, The Management

8/10 – Goed

Ai Whi

Reisde met familie
Positief: Netheid, personeel en service
The property was located across a very busy road and away from established restaurants and cafes. It's a distance to walk to traffic junction for safe cross.
1 nacht verbleven in december 2023
Reactie van The Management op 2 apr 2024
Dear Ai Whi, Greetings from Holiday Inn Melaka, Thank you for your feedback about our hotel's location. We are sorry to hear that you found it busy/far from the established restaurants and cafes. We know how important it is to have a comfortable and convenient stay when you travel.We hope to welcome you back with us in the near future.Thank youBest Regards, The Management

10/10 – Uitstekend

Lutz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Personal war sehr freundlich und nett. Das Früchstück außergewöhnlich umfangreich. Leider wurde zu unserer Zeit gerade der Pool erneuert. Das zeigt aber auch, das die Hotelleitung sehr bemüht ist das Niveau der Ausstattung hoch zu halten.
2 nachten verbleven in maart 2024
Reactie van The Management op 27 mrt 2024
Dear Lutz, Thank you for your wonderful feedback.We are delighted you had an excellent experience at our Hotel, appreciating the great service and fantastic breakfast. Your kind words motivate us to continue delivering exceptional hospitality. We can't wait to welcome you back for another memorable stay in the perfect location of MelakaBest Regards, The Management

10/10 – Uitstekend

AIHSUAN

1 nacht verbleven in maart 2024
Reactie van The Management op 4 mei 2024
Dear Aihsuan, Greetings from Holiday Inn Melaka, Thank you for taking the time to share your positive rating with us. We hope to welcome you back with us for another perfect stayBest Regards, The Management

10/10 – Uitstekend

Sarjune

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place to stay but it is bit away from the more hip hotels such as Shore and The Pines, so you need to have a car and be prepared to travel about 10-15 min to places like Jonker Walk, Museum, and eateries.
2 nachten verbleven in februari 2024
Reactie van The Management op 27 feb 2024
Dear Sarjune, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your positive rating based on your recent stay with us. We are delighted to know of your pleasant stay with us. Your positive feedback will encourage us to continue our efforts and strive to deliver our best. We are more than delighted to have you with us and the entire team look forward to see you again.Thank you, Best Regards, The Management

6/10 – Redelijk

Junghak

5성급 호텔은 아닌것 같아요
더블 배드 한곳에서 벌레에 물린듯 한 가려움을 느꼈어요 그리고 실내에 냄새도 그닥 좋지 않았어요
1 nacht verbleven in februari 2024
Reactie van The Management op 22 feb 2024
Dear Junghak, Greetings from Holiday Inn Melaka, Thank you for sharing your experience with us. Your feedback is crucial, and we truly apologize on the less than satisfactory experience. We are looking into your areas of concern to ensure a more efficient and pleasant experience for our guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Thank youBest Regards, The Management

8/10 – Goed

SHOJI

Positief: Netheid, personeel en service
可もなく不可もなく 安定のホリデーイン
1 nacht verbleven in februari 2024
Reactie van The Management op 20 feb 2024
Dear Shoji, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your rating based on your recent stay with us. We are pleased you had a pleasant stay with us. We hope to welcome you back in the future. Best Regards, The Management

10/10 – Uitstekend

Poh Yoong

1 nacht verbleven in februari 2024
Reactie van The Management op 20 feb 2024
Dear Poh, Greetings from Holiday Inn Melaka,Thank you for taking the time to share with us your positive rating based on your recent stay at Holiday Inn Melaka. We are delighted you had a memorable stay with us. We hope to welcome you back with us in the future. Thank youBest Regards, The Management

8/10 – Goed

Farhan, Singapore

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was very pleasant and nice. Staff were helpful and friendly. Room and service was all good. Hotel is near to all the shopping centre and about half an hour drive to all the tourist attractions places. Definitely will come back again!
2 nachten verbleven in februari 2024
Reactie van The Management op 14 feb 2024
Dear Farhan, Greetings from Holiday Inn Melaka, Thank you for sharing upon a most excellent feedback of your recent stay experience with us.I am greatly delighted to be in receipt of your feedback, one reflecting upon the unwavering dedication of our Team in ensuring to the most memorable experiences of our guests while with us.At Holiday Inn Melaka, we take pride in our commitment to the finer details of our Guest's experiences. We look forward most sincerely to many more onward opportunities in welcoming you home with us, for your very best memorable experiences on each return mostly.Thank youBest Regards, The Management

4/10 – Matig

Raita

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Slow staffs and no answer even I chased them
1 nacht verbleven in februari 2024
Reactie van The Management op 7 feb 2024
Dear Raita, We would like to thank you for choosing Holiday Inn Melaka as your preferred accommodation in Melaka. We are indeed disturbed to learn of the unpleasant situation you have encountered.Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Once again, we do apologise that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, The Management

4/10 – Matig

Lili

Reisde met partner
Negatief: Personeel en service
I was staying at the club room and we were offered breakfast and afternoon tea. What a joke when we were told they ran out of red wine to serve out. How can this happened to a hotel guest who has booked the club room.
Reactie van The Management op 7 feb 2024
Dear Lili, Greetings from Holiday Inn Melaka, We would like to thank you for choosing Holiday Inn Melaka as your preferred accommodation in Melaka. We are indeed disturbed to learn of the unpleasant situation you have encountered.Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Once again, we do apologize that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, The Management

10/10 – Uitstekend

WEN HSIEN

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Convinent Hotel for Staying in Melaka
It's good for business or family trip purpose. It's won't take too much time to walk to the shopping mall neaar by the Holiday Inn Melaka.
5 nachten verbleven in januari 2024
Reactie van The Management op 7 feb 2024
Dear Wen Hsien, Greetings from Holiday Inn Melaka, Thank you for your recent stay and we truly appreciate you taking the time to share your experience with us. We are pleased to hear that you had a pleasant stay with us. Thank you for your good comment for some particular areas that you enjoyed during the stay.We greatly appreciate your kind patronage. We look forward to welcoming you back for a more seamless stay the next time.Thank youBest Regards, The Management

10/10 – Uitstekend

TAKASHI

2 nachten verbleven in december 2023

8/10 – Goed

Irene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Itsarawut

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

8/10 – Goed

YUKA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Shahiran

Reisde met familie
Positief: Netheid, personeel en service
2 nachten verbleven in december 2023
Reactie van The Management op 25 dec 2023
Dear Shahiran, Greetings from Holiday Inn Melaka, Thank you for taking the time to share your positive rating based on your recent stay at Holiday Inn Melaka.We are pleased to hear that you had a pleasant stay with us. We look forward to welcoming you back for a more seamless stay the next time.Thank youBest Regards, The Management

8/10 – Goed

Kheng Hong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel needs an upgrade to improve the quality and finishing with better experience. Example the bathroom basin and toilet bowl change as well as room furniture
1 nacht verbleven in december 2023
Reactie van The Management op 25 dec 2023
Dear Kheng, Greetings from Holiday Inn Melaka, Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Once again, we do apologise that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, The Management

6/10 – Redelijk

Zulkifli

2 nachten verbleven in november 2023
Reactie van The Management op 25 dec 2023
Dear Zulkifli, Greetings from Holiday Inn Melaka, Thank you for sharing your rating with us based on your recent stay at Holiday Inn Melaka. We look forward to welcoming you back for a more seamless stay the next time.Thank you, Best Regards, The Management

4/10 – Matig

Amanina

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
A dated establishment. Power points are not working. Air vents are dirty and dusty that I got allergic to dust. Decor are outdated.
1 nacht verbleven in december 2023
Reactie van The Management op 23 dec 2023
Dear Amanina, Greetings from Holiday Inn MelakaWe would like to thank you for choosing us as your preferred accommodation in Melaka We are indeed disturbed to learn of the unpleasant situation you have encountered.Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Once again, we do apologise that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, Greetings from …...We would like to thank you for choosing ……… as your preferred accommodation in ……. We are indeed disturbed to learn of the unpleasant situation you have encountered.Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Having said that, we would appreciate it if you could reach out to us via email at …….. for us to understand further.Once again, we do apologise that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, The Management

10/10 – Uitstekend

Hui Sien

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed the trip
Hotel staff are friendly and accommodating. Hotel is very near to attractions and shopping. Recommended.
1 nacht verbleven in december 2023
Reactie van The Management op 19 dec 2023
Dear Hui Sien, Greetings from Holiday Inn Melaka, Thank you for your recent stay with your family and we truly appreciate you taking the time to share your experience with us. We are pleased to hear that you had a pleasant stay with us. Thank you for your good comment for some particular areas that you enjoyed during the stay.We greatly appreciate your kind patronage. We look forward to welcoming you back for a more seamless stay the next time.Thank you, Best Regards, The Management

6/10 – Redelijk

Rimiyo

2/10 – Ontzettend slecht

MEI YAN

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at this hotel for 2 nights and we will never ever come back again because we got bedbugs bite after staying here. It mean that the room is not clean especially the bed and the carpet floor.The TV signal is also very bad, all the channels totally cannot see. The shuttle service is also not punctual. We waited at the Dataran Pahlawan Mall for almost 30 minutes until we called the Hotel then only they came to fetch us. The variety of breakfast is also limited and not tasty. Overall it's bad experience for our stay at Holiday Inn Melaka Hotel.
2 nachten verbleven in november 2023

6/10 – Redelijk

Anbanathan

1 nacht verbleven in november 2023
Reactie van The Management op 25 nov 2023
Dear Anbanathan, Greetings from Holiday Inn Melaka, We apologize for failing to provide you with a fully enjoyable and memorable experience. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests.We do hope we have the chance to welcome you back to the hotel so we can renew your confidence in us.Best regards, The Management

10/10 – Uitstekend

NONTAPAT

1 nacht verbleven in oktober 2023

6/10 – Redelijk

motonori

Reisde met partner
オランダ広場から少し離れていますが近道を見つければ少し楽です。
1 nacht verbleven in oktober 2023
Reactie van The Management op 29 okt 2023
Dear Motonori, Greetings from Holiday Inn Melaka,Thank you for your recent stay with us and we hope to welcome you back for a more seamless stay in the future. Thank you Best regards, The Management

6/10 – Redelijk

Hyeryoung

Reisde met familie
Negatief: Netheid
2 nachten verbleven in oktober 2023
Reactie van The Management op 20 okt 2023
Dear Hyeryoung, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your rating based on your recent stay at Holiday Inn Melaka. We do hope we have the chance to welcome you back to the hotel so we can renew your confidence in us.Best regards, The Management

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel
Excelente hotel, buena ubicación, piscina grande y desayunó muy variado. Habitación espaciosa y limpia.
2 nachten verbleven in september 2023
Reactie van The Management op 23 sep 2023
Dear David, It is very heartwarming to read that you had such a memorable stay with us here at Holiday Inn Melaka. We are thrilled that you enjoyed your time with us and that our hotel met your expectations. It is our goal to provide exceptional service and create memorable experiences for all our guests, and we are delighted that we succeeded in doing so during your stay.Your kind words regarding our hotel is truly appreciated. We take pride in our attention to detail, and it is rewarding to know that our efforts made a positive impact on your experience.We will be sure to share your feedback with our team, as it serves as a great source of motivation and encouragement for us to continue delivering outstanding service. It is always our aim to exceed the expectations of our guests, and your review lets us know that we are on the right track.We greatly appreciate your kind patronage. We look forward to welcoming you back for a more seamless stay the next time.Thank you, Best Regards,The Management

10/10 – Uitstekend

RYO

Positief: Personeel en service, staat van de accommodatie en faciliteiten
当方のエキストラベットの要求にも快く対応していただき気持ちよく過ごすことがっできました。
1 nacht verbleven in september 2023
Reactie van The Management op 17 sep 2023
Dear Ryo, Greetings from Holiday Inn Melaka,It’s wonderful to know that you had a memorable experience in our stunning property, and we are very happy that you have enjoyed your stay with us. We hope to have the privilege of hosting you again when you are back in Melaka. Have a lovely day ahead!Best Regards, The Management

10/10 – Uitstekend

Haizhong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van The Management op 13 sep 2023
Dear Haizhong, Greetings from Holiday Inn Melaka.It’s wonderful to know that you had a memorable experience in our stunning property, and we are very happy that you have enjoyed your stay with us. We hope to have the privilege of hosting you here when you are back in Melaka. Thank youBest Regards, The Management

10/10 – Uitstekend

Yann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bon hôtel. Seul bémol: notre chambre donnait sur une boite de nuit ce qui a occasionné un peu de bruit la nuit.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Akito

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to walk around in Malacca
9 nachten verbleven in augustus 2023

8/10 – Goed

pakko

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location. Even let us check in early. Restaurant was great
2 nachten verbleven in augustus 2023
Reactie van The Management op 14 aug 2023
Dear Gary, Greetings from Holiday Inn Melaka, It is very heartwarming to read that you had such a memorable stay with us here at Holiday Inn Melaka. We are thrilled that you enjoyed your time with us and that our hotel met your expectations. It is our goal to provide exceptional service and create memorable experiences for all our guests, and we are delighted that we succeeded in doing so during your stay.We greatly appreciate your kind patronage. We look forward to welcoming you back for a more seamless stay the next time.Thank youBest Regards, The Management

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service en comfort kamer
Nul
L'hôtel ne correspond absolument pas à la description qui en est faite sur internet. D'abord, l'accueil du personnel est glacial. Ensuite, la chambre date d'une autre époque et ne correspond en rien aux standards actuels. Ensuite, une boîte de nuit très bruyante empêche de dormir toute la nuit. J'ai demandé à changer de chambre, on m'a répondu que ce n'était pas possible, alors que cet immense hôtel était loin d'être complet ! Absolument aucune considération de la part du personnel, aucun mot d'excuse, rien. Seul point positif, une belle piscine.
2 nachten verbleven in augustus 2023
Reactie van The Management op 10 aug 2023
Dear Sir, Madam, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your experience based on your recent stay at Holiday Inn Melaka. While we appreciate you choosing to stay at our hotel, we would like to sincerely apologize on the inconvenience experienced that you have encounter during your stay with us. We take each of your comment seriously and we strive to ensure we rectify the issues which you have highlighted to avoid issues like this from happening again in the future. Your comments are constructive and we are looking forward for positive change. I also would like to assure you that we remain passionate in providing the best for all our guests, and I thank you for sharing your concerns with us, as it is with such feedback that we can improve on areas that we have failed in. We hope to have the pleasure of welcoming you back for an improved experience next time. Best Regards, The Management

2/10 – Ontzettend slecht

Yannick

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
Séjour horrible. Déjà, check-in beaucoup trop long, accueil sans sourire. Ensuite, chambre restée dans son jus des années 80, déco horrible et salle de bains d'une autre époque. Et surtout, la boîte de nuit juste en bas de l'hôtel, dont bien sûr on ne vous parle pas à votre arrivée, martèle de la musique à très haut volume toute la nuit, donc totalement impossible de dormir. Quand on en parle à la réception, la seule réponse est "oui, on sait", et c'est tout. Ajouter à cela que le bar ferme à 23h, ce qui est très tôt pour une ville très touristique, et on aura fait le tour de cet établissement catastrophique. Bref, ne surtout pas se fier aux descriptifs très papier glacé du site internet ni aux photos qui doivent dater de l'inauguration de l'hôtel, établissement à ne surtout pas choisir.
1 nacht verbleven in augustus 2023
Reactie van The Management op 10 aug 2023
Dear Yannick, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your experience based on your recent stay at Holiday Inn Melaka. While we appreciate you choosing to stay at our hotel, we would like to sincerely apologize on the inconvenience experienced that you have encounter during your stay with us. We take each of your comment seriously and we strive to ensure we rectify the issues which you have highlighted to avoid issues like this from happening again in the future. Your comments are constructive and we are looking forward for positive change. I also would like to assure you that we remain passionate in providing the best for all our guests, and I thank you for sharing your concerns with us, as it is with such feedback that we can improve on areas that we have failed in. We hope to have the pleasure of welcoming you back for an improved experience next time. Best regards, The Management

8/10 – Goed

Yukihiro

2 nachten verbleven in augustus 2023
Reactie van The Management op 26 aug 2023
Dear Yukihiro, Greetings from Holiday Inn Melaka, Thank you for taking the time to leave us with a review based on your recent stay at Holiday Inn Melaka. Your positive feedback will motivate to continue delivering our best. We hope to warmly welcome you back again in the near future. Thank you Best regards, The Management

10/10 – Uitstekend

HO HUAT

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service by staff
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Meng, West Pennant Hills

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and convenient
3 nachten verbleven in juli 2023
Reactie van The Management op 29 jul 2023
Dear Meng, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your rating based on your recent stay at Holiday Inn Melaka. We are happy to know that you had a pleasant stay with us. We are more than delighted to have you with us and the entire team look forward to see you again.Thank you, Best Regards, The Management

8/10 – Goed

Hsiao Hui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van The Management op 25 jul 2023
Dear Hsiao Hui, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your rating based on your recent stay with us. We are delighted to know that you had a delightful stay with us. Your positive feedback will inspire our team to continue pursuing excellence in all that we do. We had as much fun hosting you as much as you enjoyed the time you spent in our hotel. We can't wait to welcome you back for another great time.Thank you Best Regards, The Management

8/10 – Goed

Buichi

6 nachten verbleven in juli 2023

8/10 – Goed

Bee Lian

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only the breakfast need to improve
2 nachten verbleven in juli 2023