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Beoordelingen van The Shalimar Boutique Hotel

4 out of 5
The Shalimar Boutique Hotel
Jalan Cerme 16, Malang, East Java

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 15 van 23 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 23 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 23 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 23 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 23 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

10/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nicolas

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Rajesh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant staycation
It was a nice stay. The staff was friendly and helpful. The room was well designed sot it gives you comfort that you need. The amenities are complete. The wifi worked well. The provided snacks specifically for you. I'd like to come back for sure.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

Anastasia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely classic hotel in Malang city
Very lovely. Super friendly staff
1 nacht verbleven in december 2021
Reactie van Tyas | E-commerce op 27 dec 2021
Dear Mr/s. Anastasia, Warmest Greetings from The Shalimar Boutique Hotel Thank you for having time to review our Hotel. Hope you will stay back to our Hotel in the near future. Best Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2021
Reactie van Tyas | E-commerce op 29 apr 2022
Dear Mr/s. Anonymous, Warmest Greetings from The Shalimar Boutique Hotel Thank you for having time to review our Hotel. Hope you will stay back to our Hotel in the near future. Best Regards, Tyas | e-commerce

8/10 – Goed

Lokadjaja

1 nacht verbleven in november 2020
Reactie van Natalia op 13 jan 2021
Thank you for your review.

10/10 – Uitstekend

Soegeng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel, Great Location, Nice City
Great Hotel, Great Location, Nice City
1 nacht verbleven in augustus 2020
Reactie van Natalia op 15 okt 2020
Dear Mr. Soegeng, Warmest greeting from The Shalimar Boutique Hotel Thank you for stay with us and your support review of our Hotel. Wish you come back in the nearest future. Best regards, Natalia | E-Commerce

10/10 – Uitstekend

Chen Chung

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All good
1 nacht verbleven in februari 2020
Reactie van Natalia op 5 mrt 2020
Dear Mr/s. Chen Chung, Warmest greeting from The Shalimar Boutique Hotel Thank you for have time to give a review and score to The Shalimar Boutique Hotel. We hope you will come back in the nearest future. Best regards, Natalia | E-Commerce

8/10 – Goed

Stanley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

8/10 – Goed

Anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was friendly but could have been a bit more welcoming upon arrival. It was very quiet!
2 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Good concept and staff, pity about the management
The hotel was thoughtfully conceived and designed. The members of staff are warm and helpful and try their best. The rooms are spacious and comfortable. The management however is clearly not doing a good job to maintain the hotel. The bathtub was heavily spotted with mould on the waterproof grouting. The clear plastic shower mat was so completely caked in mould we had to throw it in the bin. The bathroom amenities come in plastic bottles so hard that it is impossible to squeeze anything out of them. The wifi connection was possibly the worst we have ever experienced in our many trips to Indonesia. There was a cockroach in the room. We requested three times to have the leak in the toilet bowl fixed (caused by a faulty ballcock), to no avail. There are barely any diners in the restaurant, so we were not surprised the satay accompanying our nasi goreng was still frozen inside. There was also only one music CD (of nostalgic Dutch colonial era music) that looped over and over again the entire day, so if you spend more than a night, it becomes maddening.
4 nachten verbleven in maart 2019

8/10 – Goed

Mansor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with friendly staff .
2 nachten verbleven in januari 2019

10/10 – Uitstekend

Yusak, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel in great location
great service by the staff, very clean room, you really get what you paid for. rooms are limited.
3 nachten verbleven in september 2018
Reactie van The Shalimar Boutique Hotel op 6 nov 2018
Dear Mr. Yusak, Warmest greeting from the Shalimar Boutique Hotel Malang It was a pleasure to have you as our guest at the Shalimar Boutique Hotel Malang during your recent visit to Malang and thank you for taking your time to share your experience with us. We are looking forward to welcoming you back on your next trip to Malang Best Regards,

10/10 – Uitstekend

Marlinda, Seattle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Excellent
They gave me some fruits with a welcome note. How sweet. I was sick they brought me some tea and they didn't want to charge me. I ordered some fried rice, they gave me for free. Thank you thank you. They are very kind and friendly and polite. You guys are the best.
2 nachten verbleven in mei 2017

10/10 – Uitstekend

CHUA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shalimar Malang
Very happy with the stay.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was very clean and new. Solid breakfast. There is no real workout room or facility, the room has 1 treadmill which is broken and 1 bicycle (was disappointed since asked in advance by phone and receptionist indicated they did indeed have work out facility). overall stay was ok.

10/10 – Uitstekend

lee, malang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good
good

10/10 – Uitstekend

alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A beautiful and cozy hotel
A very nice and cozy hotel. The best in the city

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Kent

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A rising star
I had a great stay. A very well renovated colonial building. Interior arrangement and furnishing is wonderful. Some points to improve: - Hot water for shower was not stable. The water could occasionally get very hot during shower. Very unpleasant experience. - Need electric sockets that work with any plug, so international traveler would not need to request for adaptors. - Need more electric sockets in each room... laptops, mobile phones, power banks, gadgets. :) - Friendly staff is not enough. They have to be equipped with knowledge of Malang's good restaurants, points of attractions, etc. - Would be great if the telephone unit has hands free speaker. - Would be great if the restaurant is further developed toward a "celebrity" type; with a focus on local cuisine and perhaps a few Dutch / Indo-Dutch fusion (colonial) menu. - I think a simple but high quality a la cart breakfast would be better for a boutique hotel with only 40 plus rooms, rather than a buffet with a large selection of poor menus.

10/10 – Uitstekend

Hendaru, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shalimar is the best hotel in town!
Wonderfull hotel! Like this hotel very much! Worth every penny! Need more cloth hanger in the toilet. Very very recommended hotel!

10/10 – Uitstekend

Hendaru, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel IS underated!
Everything in this hotel is wonderfull. I loved the ambient inside our room. I also loved the way they decorate this hotel, I feel like I was in the colonial age with some modern touch. Wonderfull! And, the Tong-Tong festival! It was awesome! I was stayed on executive room and it was great!! I can write many good things from my experience while staying in this hotel but I try not to be heard like a sales guy. Thank's to Mr.Sanjoyo and Ms. Putri and to all the hotel's staff for your hospitality & exellent services.