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Beoordelingen van Sunbird Nkopola Lodge

2 out of 5
Sunbird Nkopola Lodge
14 Chilembwe Road, Club Makokola, Mangochi

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 4 van 24 beoordelingen" "
Gastenscore: 8 - Goed. 10 van 24 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 24 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 24 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 24 beoordelingen" "

7,4/10

Netheid

7,0/10

Personeel en service

6,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel mooi

8/10 – Goed

James

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Winifred

1 nacht verbleven in juli 2022

8/10 – Goed

Hirotsugu

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
猿が遊びに来ました。
1 nacht verbleven in april 2022
Reactie van Benedict Mndala -General Manager op 18 apr 2022
Thank you very much for your feedback which we value so much. Monkeys are unique spot of our location you can look forward to during your next visit. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Samuel

1 nacht verbleven in februari 2022

2/10 – Ontzettend slecht

Rhita, UK

Nkopola is beautiful only we didnt have to stay there. Expedia cancelled our booking the day we were meant to check in. We are very disappointed. Left us stranded. We rmailed to be refunded no reponse up to now.
2 nachten verbleven in december 2020

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in mei 2020

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room service was slow. one time l waited for over an hour and a half for my dinner to be delivered to my room. was told that breakfast was served from 6.30am but this was not so. aT 6.30 AM the staff would still be busy bringing foof from the kitchen. This was inconviniencing as l had early morning starts. When l checked out on the 12th of February, l asked for my invoice to be sent to me by email. Up to now the invoice has not be sent
7 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Overall dissapointing considering the cost of this hotel
2 nachten verbleven in oktober 2019

8/10 – Goed

Blair

Zakenreiziger
Positief: Personeel en service
2 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good view by the lake. Condition is old. Not worth paying that price for.
3 nachten verbleven in juni 2019

6/10 – Redelijk

Mwaka

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view of the lake was pretty. The room was a 2* at best. I expected 3* at least. Very poor shower and at one stage I almost got burnt very badly whilst in the shower. Conference food was good but the hotel breakfast was not great. The cost of wine is exhorbitant - daylight robbery!!! Waiter service was way below standard - they need to spend a lot of time being trained. How is it acceptable that one has to wait 40minutes or more to receive their drinks order?
4 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

4 nachten verbleven in april 2019

8/10 – Goed

Chris, Malawi

Positief: Netheid, personeel en service en comfort kamer
Food
The lunch and dinners this time were not up to the quality expected. No options for diet drinks from Coke Zero to coke light for guests needing sugar free drinks. Pool was closed without notifying us when we made the booking.
2 nachten verbleven in juni 2018

8/10 – Goed

Fo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2017

4/10 – Matig

Esmail, England

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Too expensive for the kind of rooms at this place.
Wanted to try out this place again having stayed here more than 10 years ago. Felt accommodations rates were too expensive and not worth the price I had to pay online. The Lodge did not get a confirmation email of my online booking. I had to forward the email I received online to reception for them to believe me that I had paid online!

2/10 – Ontzettend slecht

jo, new zealand

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It needs a complete makeover.
We had a deluxe room. The roof leaked so we needed to move out. Then the next room the toilet flooded then moved again to a room where the shower did not work then a massive rain storm effected the water which came out black. Shower and toilet too. The staff need massive re training in customer care they seemed not bothered and would not even break a smile. The buffet food was average and you did not have a wide range of choice. The deluxe rooms are quite a walk from the main hotel they need a cover along the paths especially when it's the rainy season and also a safe. Twice we wished to exchange money and they had no local currency and the ATM had no money. Service was awful too and the food took ages. We left a day early. We were paying Western Prices and got no value for the cost whatsoever. There was no visual management either.

8/10 – Goed

Hermes

Positief: Staat van de accommodatie en faciliteiten

8/10 – Goed

A, UK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent position
Unfortunately we were told only rooms available were up several flights difficult outside stairs although we had booked several months on advance. Plugs in impossible places which meant unable to use kettle. However as soon as we asked about this staff immediately bought extension lead. Felt it should have been thought about. tap came off in hand. Staff exceptionally helpful and sorted all problems

10/10 – Uitstekend

Steve, Swansea UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location right on the lake shore.
Great hotel with good facilities, well maintained and great gardens. Food was good and service excellent, staff very friendly and helpful. Room was good with AC and own bathroom and outside patio area with chairs and table. Nice bar area overlooking the lake.

6/10 – Redelijk

John, London

Positief: Staat van de accommodatie en faciliteiten
Nkopola revisited
Returned to Malawi for a holiday 25 years after leaving the country (after working there for 4 years). Spent 2 nights at Nkpola, where my wife and I had last stayed 25 years ago. Arriving just after the Presidential Elections (with the result still to be determined), the hotel was deserted. We were the only guests staying there the first night. But Reception was not very welcoming and initially gave us one of the few chalets without a beach view. We requested a lakeside chalet and one was, eventually, found.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer