Receptie

Beoordelingen van Hotel Sogo EDSA Harrison

2 out of 5
Hotel Sogo EDSA Harrison
EDSA Cor. FB Harrison Street, Pasay, Manila

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 28 van 136 beoordelingen" "
Gastenscore: 8 - Goed. 30 van 136 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 136 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 136 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 136 beoordelingen" "

6,8/10

Netheid

6,8/10

Personeel en service

6,8/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This Sogo is close to Mall of Asia. Also, if you walk around (safe) you’ll find a lot of cheap clothing and shoes… loved it!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Don Nicolai

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's great but in the manila it's very hot even in night but the hotel is great will book again next time😁😁😁
3 nachten verbleven in december 2023
Reactie van Mel op 2 jan 2024
Dear Mr. Don Nicolai, Thank you for your review and for choosing Hotel Sogo FB Harisson. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,Hotel ManagerMelchor A. Borata

6/10 – Redelijk

Allan, Rose

1 nacht verbleven in november 2023
Reactie van Mel op 2 jan 2024
Dear Allan, Rose, We appreciate you taking the time to provide us rating feedback about your stay. I am very sorry for the several things throughout your stay did not meet your expectations. Please note that we have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Hotel ManagerMelchor A. Borata

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Renovated
2 nachten verbleven in oktober 2023
Reactie van Mel op 3 jan 2024
Dear Mr/Ms,Thank you for giving us a perfect rating for Hotel Sogo Pasay Harrison. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel ManagerMelchor A. Borata

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Mel op 3 jan 2024
Dear Mr/Ms.,Thank you for giving us a perfect rating for Hotel Sogo Pasay Harrison. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel ManagerMelchor A. Borata

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Much improved
Best sogo
2 nachten verbleven in september 2023
Reactie van Mel op 3 jan 2024
Dear Mr/MsThank you for giving us a perfect rating for Hotel Sogo Pasay Harrison. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel ManagerMelchor A. Borata

10/10 – Uitstekend

Joseph Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Mel op 3 jan 2024
Dear Mr. Joseph Ryan,Thank you for giving us a perfect rating for Hotel Sogo Pasay Harrison. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel ManagerMelchor A. Borata

10/10 – Uitstekend

Arvel

1 nacht verbleven in mei 2023
Reactie van Mike op 10 jun 2023
Dear Sir Arvel,Thank you for staying with us here at Hotel Sogo Pasay Harrison. Thank you for taking time to let us know your experience during your stay. Your kind words about our hotel are truly appreciated. We take great pride in offering a welcoming and comfortable environment for our guests, and it's delightful to hear that we have succeeded in creating a memorable experience for you.We look forward to welcoming you back in the future and providing you with another exceptional stay.Thank you and have a great day ahead!Best regards,Mike S. GabatHotel Manager

2/10 – Ontzettend slecht

Emilie

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Mike op 9 mei 2023
Dear Ms. Emilie,Thank you for taking time to rate us. It seems you are not satisfied with the hotel during your stay.We do hope you give us another chance to make it up to you. So that we may also discuss the areas of concerns that you think we need to improve on. Sincerely,Mike S. GabatHotel Manager

8/10 – Goed

Raymond

Positief: Netheid, personeel en service
I liked (pros) this SOGO because: 1. Cheap ( don’t expect much). 2. Close to Mall of Asia & a 7/11. 3. There’s shopping all around the hotel; cheap… Cons… If you need to go out of the hotel to smoke or head to 7/11, but leave you Honey in the hotel. The front desk will ask you “ what room you’re in”… then will call the room to verify. I use this hotelsogo for many years and still can’t get over this issue.
3 nachten verbleven in maart 2023
Reactie van Mike op 27 apr 2023
Dear Mr. Raymond,Thank you for giving us a perfect rating and for recommending Hotel Sogo Harrison to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Hope to see you on your next visit.Sincerely,Mike S. GabatHotel Manager

2/10 – Ontzettend slecht

Ma.theresa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was so bad. We both ill had bad tummy ache because of the food.

4/10 – Matig

Maria Tereseita

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

10/10 – Uitstekend

Emilie

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2022

6/10 – Redelijk

Felino

Reisde met familie
Positief: Netheid, comfort kamer
fair enough
thought my hotel room was big but in my check in are too small for 2 of us, not achieved my expectations
3 nachten verbleven in augustus 2022

8/10 – Goed

Antero

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is very accessible to PUJ's/PUV's. Very near to all the areas we wanted to visit. I will surely stay again in this hotel.
3 nachten verbleven in juli 2022

8/10 – Goed

Jimmy

Positief: Netheid
1 nacht verbleven in april 2022
Reactie van Mike - Hotel Manager op 4 mei 2022
Dear Mr. Jimmy Thank you for taking time to review your recent stay with us. Rest assured that we will continue to improve our product and services. We are looking forward on your next visit.

10/10 – Uitstekend

Jigger

1 nacht verbleven in februari 2022
Reactie van Mike - Hotel Manager op 9 feb 2022
Dear Valued Guest. Thank you for sharing your views and comments regarding your recent stay with us. Rest assured that we will continue to give service exceeding the expectations and earning the loyalty of guest though excellent accommodations and superior service. We are looking forward on your next visit. The Management

10/10 – Uitstekend

Rizal, San Diego

3 nachten verbleven in december 2021
Reactie van Mike - Hotel Manager op 4 mei 2022
Dear Mr. Rizal. Thank you for taking time to review your recent stay with us. Rest assured that we will continue to improve our product and services. We are looking forward on your next visit.

2/10 – Ontzettend slecht

FORTHELLIE, Chicago

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
INTERNET IS VERY BAD
3 nachten verbleven in november 2021
Reactie van Mike - Hotel Manager op 17 nov 2021
Dear Valued Guest. Thank you for sharing your valuable comment. Rest assured that we will address this particular concern. Hotel Sogo Harrison is committed in improving its product and services for your convenience. We are looking forward on your next visit.

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Mike - Hotel Manager op 3 nov 2021
Greetings from Hotel Sogo Harrison. Thank you for sharing your views and comments regarding your recent stay with us. Rest assured that we will continue to strive for excellence in giving service to our guests. The Management

6/10 – Redelijk

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need to improve menu, not to many choices, pink sticker are unavailable. I choice non smoking, but the room has ashtrays and smell cigarettes. Improve WIFI it keeps cutting.
10 nachten verbleven in september 2021
Reactie van Mike - Hotel Manager op 8 okt 2021
Greetings. Thank you for taking time in sharing to us the small details that we need to improve on. Rest assured that we will take these things into consideration to improve our product and services. We look forward into your next visit with us. Hotel Sogo Harrison

6/10 – Redelijk

Brendalyn

1 nacht verbleven in augustus 2021
Reactie van Mike - Hotel Manager op 8 okt 2021
Thank you for taking time in sharing your rating of our product and services. Rest assured that we will strive to continue in improving our product and services to live up to our "So Clean So Good" image. We are looking forward on your next visit thru our business partner Expedia Group. Hotel Sogo Harrison

10/10 – Uitstekend

Jomar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
its always a great place to stay.
2 nachten verbleven in mei 2021
Reactie van Mike - Hotel Manager op 2 jun 2021
Thank you for sharing your experience on your stay at Hotel Sogo Harrison. We are looking forward to your next visit.

8/10 – Goed

Meriam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2021
Reactie van Mike - Hotel Manager op 2 jun 2021
Thank you for sharing your rating on your stay at Hotel Sogo Harrison. We are looking forward to your next visit.

10/10 – Uitstekend

CATHERINE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2021
Reactie van Mike - Hotel Manager op 2 jun 2021
Thank you for sharing your rating on your stay at Hotel Sogo Harrison. We are looking forward to your next visit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in the hotel for the mandatory 10 day quarantine so I didn't really had the opportunity to explore the place. But because I can't leave the room I had to rely on the staff to get my meals... which includes sending them out if I want something outside their menu. The staff were cordial!!!
8 nachten verbleven in mei 2021
Reactie van Mike - Hotel Manager op 2 jun 2021
Thank you for sharing your experience on your stay at Hotel Sogo Harrison. We are looking forward to your next visit with us.

6/10 – Redelijk

Roberto

Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in januari 2020
Reactie van Jeff op 4 feb 2020
Thank you for giving us the opportunity to improve with rating you've given to us. Hoping to hear again your feedback on your next visit.

8/10 – Goed

E

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable for short time stay with my spouse, room service is good too, and everything is within arms reach, lights, phone etc. Convenient.
1 nacht verbleven in januari 2020
Reactie van Jeff op 9 jan 2020
We are very thankful that we provided you a good service, within reach amenities and convenient stay. Hope the same experience on your next visit. Thank you

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2019
Reactie van Jeff op 16 dec 2019
Dear Guest, Thank you for rating us reflecting your stay. I am very sorry if your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our product and services.

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in oktober 2019
Reactie van Elmer op 28 okt 2019
Dear Guest, We hope you had a good stay at our hotel, however, the rating we had received tell us otherwise. Please know that we are doing our best to satisfy all of our guests including you. We hope to hear your feedback sooner so we can attend to all your concerns. Thanks

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2018
Reactie van Elmer op 21 okt 2019
Dear Guest, We appreciate you taking the time to provide us with a rating reflecting your stay.I am very sorry if your stay did not meet your expectations. Please note that your any concerns will be dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.

10/10 – Uitstekend

Geverifieerde reiziger

8 nachten verbleven in oktober 2019
Reactie van Elmer op 14 okt 2019
Thank you giving us a perfect rating, rest assured we will be do our best in giving you the guest service experience you deserve

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2019
Reactie van Elmer op 2 sep 2019
Dear Guest. Thank you for your positive comments.I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.Call us if there is anything we can help you with.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Good
1 nacht verbleven in augustus 2019
Reactie van Elmer op 22 aug 2019
Dearest Guest, Thank you for taking the time to review your stay with us.I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and T witter pages for promos that you might be interested in. Looking forward to seeing you again soon.

10/10 – Uitstekend

Mary Jean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019
Reactie van Elmer op 4 jul 2019
Dear Mary Jean, Thank you for giving us a perfect rating .I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Take Care! Hope to see you again the soonest time

10/10 – Uitstekend

jay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019
Reactie van Elmer op 4 jul 2019
Dear Jay, Thank you for giving us a perfect rating, I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Take Care!

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The bathroom is not so clean. the toilet flush does not work although somebody went to fix it but it still didnt work so what the hell. we were there for a quick stop going to the airport just to place our luggage for safety and quick shower. They gave us the first available cheap room NOT the one we paid for in advance online $40+ but took it bec we were going out after check in. we never get a response even we ask if we can check in at 6am after we paid which is why we got the boot getting a cheap room. The staff were quick to response but keep asking if we are checking out though we just barely check in and getting settled. The only thing why i chose Sogo is you can check in anytime instead of 2pm like all hotel which is a big BS and a big plus to Sogo. The likelihood of me coming back to this hotel is close to NIL. Only for emergency like yesterday. I give Sogo a plus against Eurotel which is full of live cockroaches everywhere so beware of Eurotel. Dont even think about it. youll regret it. I did😩
1 nacht verbleven in juni 2019
Reactie van Elmer op 18 jun 2019
Dear Guest, Thank you for your review.I am very happy that the staff was welcoming and very responsive to your need and that you like our Flexible Check in time. However, I am sorry to hear that you were not satisfied with the problem on toilet flush. Rest assured that we have taken steps to ensure that this does not happen again.We do hope you give us another chance to make it up to you.

10/10 – Uitstekend

Guy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2019
Reactie van Elmer op 18 jun 2019
Dear Guest, We are delighted to get a perfect rating from you, rest assured that we will be doing our best to maintain the highest standard of our hotel's Housekeeping, Service and F&B Thank you

8/10 – Goed

jay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buono pulito
1 nacht verbleven in juni 2019
Reactie van Elmer op 18 jun 2019
Dear Jay, Thanks for your positive feedback. We are delighted to know that you find our facility and room clean. We hope that you stay with us again.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2019
Reactie van Elmer op 18 jun 2019
Dear Guest, Thanks for the high rating that you have given to us, we would truly appreciate to hear your feedback and comment during your stay.

6/10 – Redelijk

PHILIP

It was just okay, not great but not too bad either.
2 nachten verbleven in mei 2019
Reactie van Elmer op 18 jun 2019
Hi Philip, Thank you for your positive comments and I am pleased that you had a good stay.However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will do my best to rectify the situation.

8/10 – Goed

Mary Jean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
MY VACATION
The hotel was good, friendly staff, service was good. we stay 4 days & surely back again. :)
1 nacht verbleven in april 2019
Reactie van Elmer op 17 mei 2019
Dear Mary Jean, Thank you for your review and for choosing Hotel Sogo Harrison, Pasay . I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Goed

GLOER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2019
Reactie van Elmer op 12 mrt 2019
Thank you for the high rating, we appreciate your feedback and hope to see you soon

10/10 – Uitstekend

CHI HSUAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So good
1 nacht verbleven in maart 2019
Reactie van Elmer op 12 mrt 2019
Thank you for the high rating, we appreciate your feedback and hope to see you soon

6/10 – Redelijk

Jestoni

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Whatever
First I noticed was the toilet bowl. There’s a hair inside and under the ream is wet. I’am Stateroom Steward in Norwegian Cruise Line I know what to check. I request for makeup room we wait almost 1 hr nobody came. I noticed the receptionist the way they treat the Chinese guest, they act like so tough even when I ask one of them to send someone to makeup our room I feel the way she speak like she was annoyed when I tell her to “please send someone to makeup our room” I’am not Junior Stateroom Steward, I’am Stateroom Steward and my friend with me in the hotel is Jr. Stateroom also we both working in Housekeeping department . They should extend their temper to their guests even the nationaliy is Chinese or whatever.
6 nachten verbleven in januari 2019
Reactie van Elmer op 26 feb 2019
Dear Jestoni, I hope this finds you well,I have given your feedback to the personnel concerned and we will take corrective actions.I apologize for this bad experience.This is very disappointing to hear, please let me know if you want to discuss this personally. We do hope you give us another chance to make it up to you.

6/10 – Redelijk

Trevor

Positief: Netheid, personeel en service
4 nachten verbleven in januari 2019

10/10 – Uitstekend

Tarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was amazing! Comfortable........ Staff are good
2 nachten verbleven in januari 2019
Reactie van Elmer op 24 jan 2019
Dearest Guest, I appreciate your positive feedback about Hotel Sogo Harrison St. Pasay City.We do take pride in catering to our guest's needs the best way we can.If you're travelling to our area again soon,don't hesitate to look for me at the Hotel services. Hoping to hear from you the soonest.

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bring Your Own Blanket
The room is clean and modern, but fairly small. They only give you a sheet in the packet they give you, and it is too cold with the air conditioning on. So I used my own blanket. No children allowed in this hotel and there are 2 adult channels on the TV. Mall of Asia is about a 20 minute walk.
2 nachten verbleven in december 2018
Reactie van Elmer op 22 jan 2019
Dear Kevin We appreciate you taking the time to provide us with feedback about your stay. Rest assured that your concern will given with utmost importance. We do hope you give us another chance as we will definitely improve our services. Hoping to hear from you the soonest.

6/10 – Redelijk

gerald

Positief: Netheid, personeel en service
2 nachten verbleven in december 2018
Reactie van Elmer op 19 dec 2018
Dear Gerald, We appreciate you taking the time to provide us with feedback about your stay.However I do not know as to why you gave us 3 star rating. If you have time, we would appreciate if you could give us the details of your feedback so we can act accordingly.We do hope you give us another chance as we will definitely improve our services. Hoping to hear from you the soonest.