Standaard tweepersoonskamer, 2 tweepersoonsbedden, niet-roken | Een bureau, verduisterende gordijnen, een strijkplank/strijkijzer
Beschikbaarheid controleren

Beoordelingen van Econo Lodge

2 out of 5
Econo Lodge
1806 Bittle Place, Marion, IL

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 27 van 197 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 197 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 197 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 197 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 75 van 197 beoordelingen" "

4,6/10

Netheid

6,8/10

Personeel en service

4,6/10

Voorzieningen

4,4/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Sarah

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was very dirty. The condition of the rooms were not great.
1 nacht verbleven in mei 2024
Reactie van Faraz D op 12 mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Tom

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exterior doors don’t close by themselves. Open windows with no screens. No phones or coffee makers. Very limited breakfast.
1 nacht verbleven in mei 2024
Reactie van Faraz D op 11 mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Yenderth

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Olor inadecuado
1 nacht verbleven in april 2024
Reactie van Faraz D op 30 apr 2024
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 – Matig

Katie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was nasty. It looked like it hadn’t been renovated or deep cleaned in at least a decade. We came back one day to find people in our room, supposedly cleaning even though we’d left the DND sign hanging on the door. Maintenance threw mothballs in our room, and it made me sick. When I brought it up to the front desk, I was gaslit and told that it’d be impossible for them to make me sick, even though they’ve always had that effect on me. I definitely wouldn’t recommend.
11 nachten verbleven in maart 2024
Reactie van Faraz D op 17 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Rosalinda

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Staff was nice. But room was not clean. Stickers stuck everywhere, ripped curtains, etc. Breakfast photos inaccurate.... pool freezing ... game room was a single game. It was affordable but not what was expected
1 nacht verbleven in maart 2024
Reactie van Faraz D op 4 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Darrell

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very poor breakfast. place was dirty. did not feel safe.
1 nacht verbleven in maart 2024
Reactie van Faraz D op 19 mrt 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Linda, Mobridge

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the dirtiest place I’ve stayed.
1 nacht verbleven in februari 2024
Reactie van Faraz D op 5 mrt 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Lea

1 nacht verbleven in februari 2024
Reactie van Faraz D op 24 mrt 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Leonardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in februari 2024
Reactie van Faraz D op 21 feb 2024
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Ontzettend slecht

Howard

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
This was one of the most run down places i have stayed in. Everything was in poor condition, the curtain was barely hung up, it smelled, there were stickers randomlystuck on things and doirs, chipped paint, random marker drawings on the walls and it seemed like people lived full time in many rooms. Which would be a great thing for someone trying to get on their feet, but this is supposed to be a hotel Overall a rather odd and disturbing experience.
1 nacht verbleven in februari 2024
Reactie van Faraz D op 21 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Olga

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It’s terrible place to stay! Very dirty room and terrible staff!
1 nacht verbleven in februari 2024
Reactie van Faraz D op 8 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Brad

2 nachten verbleven in februari 2024
Reactie van Faraz D op 20 mrt 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Edith

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I’ve stayed here in the past and it wasn’t bad but last night was horrible! Room was dirty, neighbors were up all night slamming doors and screaming at each other, also had a dog that barked all night long. Lady at front desk said they didn’t have any other rooms available and couldn’t give me a refund back.
1 nacht verbleven in januari 2024
Reactie van Faraz D op 27 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Margaret

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Noise level was horrible. Bathroom in need of repair. Smell in the room.
Reactie van Faraz D op 27 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Peggy

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Noisy
1 nacht verbleven in januari 2024
Reactie van Faraz D op 27 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Keith

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing
2 nachten verbleven in januari 2024
Reactie van Faraz D op 16 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Wasn't very clean
1 nacht verbleven in januari 2024
Reactie van Faraz D op 13 jan 2024
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Ontzettend slecht

Brenda, Fulton

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bathtub was dirty we did not use. Bed was clean so we stayed as it was late and didn’t want to deal with getting another hotel. Grounds were trashy. No coffee pot or blow dryer. Will not come back.
1 nacht verbleven in december 2023
Reactie van Faraz D op 10 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Jasmin

Negatief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately, there is a really strong smell that hits you when you walk in. The place is dirty and when I went to both of the rooms I rented I found a used bandage and roaches in the fridge. In my in-laws room they were roach and rat sticky traps on the floor, the inside of the microwave was dirty, the bed sheets had cigarettes burns on them. Both rooms had a very strong odor that just left me nauseous and with a bad headache. I tried to clean both rooms as much as possible because I had not only my in-laws with me but my 3 year old child. Will definitely not be staying again. One night was more than enough.
1 nacht verbleven in januari 2024
Reactie van Faraz D op 3 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Marvin

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place has roaches and not properly cleaned and wall plug falling out of wall
3 nachten verbleven in december 2023
Reactie van Faraz D op 31 jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Tonya

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van Faraz D op 31 dec 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very satisfied!
1 nacht verbleven in december 2023
Reactie van Faraz D op 31 dec 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 – Goed

Lami

Reisde met familie
1 nacht verbleven in december 2023
Reactie van Faraz D op 28 dec 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 – Redelijk

Julie

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Hot tub out of service.
I chose this hotel because it had a hot tub and the rates were very reasonable. After a long day on the road, I was needing a hot soak to relax before bed. The hot tub was out of service. Room was clean. Breakfast was carbs only, no eggs, meat, fruit or dairy (ex milk for cereal). Parking lot need a good cleaning, trash strewn about, and some yard maintenance, weeds. Not bad for the price.
1 nacht verbleven in december 2023
Reactie van Faraz D op 28 dec 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Ontzettend slecht

Jamie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible experience.
Horrible experience. Dirty sheets, very sketchy place. We were traveling home, trying to keep costs down. Really should've gone to a different place.
1 nacht verbleven in december 2023
Reactie van Faraz D op 28 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Sean

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Faraz D op 25 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Rossana

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Faraz D op 25 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Monica

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in december 2023
Reactie van Faraz D op 17 dec 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 – Matig

James

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was friendly and nice. The property was in rough shape. The parking was full of trash. Everything worked hot water and wifi but the place was neglected. No screens withwindows left open, broken trim dirt and grime scratched dirty furniture. There was a pool but hot tub was drained. Residents were fighting at night and running around the halls. Several roaches spotted in the stairwells. Breakfast was okay but very few choices missing any fruit or juice. Only waffles biscuit toast and cereal and only coffee to drink. This hotel could be improved if some minimal maintenance and cleaning. the sheets were clean but nothing else was mattresses were dirty and cigarette holes in the comforter . The hallway carpets had huge stains.
2 nachten verbleven in november 2023
Reactie van Faraz D op 21 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Frances

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023
Reactie van faraz d op 12 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

M TERESA

1 nacht verbleven in november 2023
Reactie van Faraz D op 6 nov 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Ontzettend slecht

Ashley

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
There was a mouse in my room. A roach in the bathroom, burn holes every where. The room smelled terrible, and i got no sleep be ause the neighbors were screaming and slamming doors all night!!!
1 nacht verbleven in oktober 2023
Reactie van Faraz D op 5 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Robert

1 nacht verbleven in november 2023
Reactie van Faraz D op 30 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 – Redelijk

Brianna

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Was told it was heated pool and was not.
2 nachten verbleven in oktober 2023
Reactie van Faraz D op 5 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Brianna

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walked in to what seemed to be a fairly clean and well taken care of hotel. Got to the room and the floor was sticky and smelled like cigarettes. Blankets in the bed were dirty and there were reaches crawling on the walls. Definitely woulsnt recommend to anyone.
1 nacht verbleven in oktober 2023
Reactie van Faraz D op 23 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 – Matig

Ken

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here!
Very old outdated hotel. Towels were tiny, tv was terrible and mattress sucked.
1 nacht verbleven in oktober 2023
Reactie van Faraz D op 17 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

NEAL, COON RAPIDS

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Friendly check in, but musty and smoking smelling. We found roaches in the room. A bargain is a bargain (price), but never again.
1 nacht verbleven in oktober 2023
Reactie van Faraz D op 8 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

amadi

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Flea infestation
I arrived there with me family and the building was falling apart. The paint mismatched and the building smelled of cigarettes. The toilet did not work after they just allegedly cleaned the room. The room was not clean enough to even sit on the night stand. We walked and seen black dots hopping on the bed sheets and towels. They were fleas and they had been battling a flea infestation.we are glad we did not bring in our luggage and did know. We told the front service desk and they said they had been dealing with it for weeks. If we never asked and told them and they would of never told me.
3 nachten verbleven in september 2023
Reactie van Faraz D op 8 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Quincy

2 nachten verbleven in september 2023
Reactie van Faraz D op 30 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Ventura

1 nacht verbleven in oktober 2023
Reactie van Faraz D op 30 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Stephanie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Faraz D op 3 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Lois

1 nacht verbleven in september 2023
Reactie van Faraz D op 3 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Elena

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
If you just need a hot shower and a bed cheap
The building is crumbling and in need of repair as well as the windows. The parking lot has a lot of construction type debris laying around. We picked up three nails right around our tires. Now with that being said, once I got inside my actual room, the room wasn’t so bad. Yeah, I could use a fresh coat of paint and some sprucing up but it’s an old hotel. I did, however find two dead cockroaches laying in plain sight. One in the bathroom. One in the sleeping area on the table underneath the television. Yes they were dead, but they were laying right where they should’ve been seen when housekeeping was cleaning the room. Nice hot water in the shower. But for two people sharing a room they give you two very small bath towels. I have long hair so I did request extra towels which they did bring me. We had two beds, even though I requested a king when I made my reservations. So we had two pillows on each bed. I requested extras so I got two extra pillows one for each bed. As far as the hot breakfast. Technically, yes it was hot. You could make yourself toast. You could make yourself a waffle. Or they did have biscuits and gravy. I can’t say there was any sausage in the gravy, but it didn’t taste half bad. In addition to that they offered two types of cereal milk for the cereal was provided and apple juice along with coffee. When I inquired what time the hot tub closed, I was informed that the hot tub was broken. That is some thing that usually updated on the Hotels.com website
1 nacht verbleven in september 2023
Reactie van Faraz D op 3 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Beth

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting waste!
HORRIBLE!!! RUN!! Rm 304 dirty tooth brushes on the floor, no pillow cases, ink drawings on the sheets and shades, chunky dark marks and debris on the blankets, not cleaned or vacuumed. Changed room to 124, the adjoining door on our side was missing! Um hello code violation! Not to mention the next room could open their side and come on in! So disgusted WE LEFT!
1 nacht verbleven in september 2023
Reactie van Faraz D op 1 okt 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

dave

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Their own Internet signal was weak. The shower was weak from the shower head. The tank to the toilet never refilled until you removed the tank lid and messed around in there. Room 203.
1 nacht verbleven in september 2023
Reactie van Faraz D op 29 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Christopher

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The award for the Most disgusting hotel
When I checked in the lobby was filled with smoke from people standing around smoking and gambling. The girl was nice and courteous and check in was a breeze. When I went to the room I was hit with a stale Oder, the bed linens were stained and had smoke burns in a non smoking room. There were also cockroaches in the bathroom and on the wall. We got moved to another room but it was just as bad. Someone was up all night making noise banging and filling something around stomping, we got up and left after a few hours. I would not recommend staying there unless you get so drunk you won’t care.
Dirty floor not vacuumed old carpet
1 nacht verbleven in september 2023
Reactie van FARAZ d op 25 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Tiffany

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Faraz D op 18 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Diane

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was terrible. I had booked for 2 nights. Canceled went to another motel. Ridiculous stained sheets bugs dirty appearance. Felt very unsafe. I left for another motel
2 nachten verbleven in september 2023
Reactie van Faraz D op 11 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Rebecca

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was no hot tub, shut it down. Ice machine was out of order not going to work for a year, no continental breakfast no excuse why. Only received clean towels and linen every 3 days. Only 2 towels,hand towels and wash clothes. Sheets had stains on them & the rug needs shampooed badly! Room smelled like smoke badly also!
2 nachten verbleven in september 2023
Reactie van Faraz D op 9 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Redelijk

Gary

Positief: Personeel en service
2 nachten verbleven in juni 2023
Reactie van Faraz D op 4 sep 2023
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!