2/10 – Ontzettend slecht
ronald
Zakenreiziger
15 jul 2025
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all, was to have been booked for two nights. It's my fault that I didn't check my confirmation carefully enough, but when I saw that my rate was more doubled on the total I assumed that it was for two nights. Booked this establishment based on price shopping on Expedia. My member credit was for $90 off the posted price and that reduced the room price to $127. The total posted on my confirmation was for $241.04 (and I later discovered that did not include the $50 Resort fee to be paid on site). One would think that was for two nights but this "INN" charges $113.57 for taxes and fees, PLUS $44.25 Resort Fee PLUS $5.75 "taxes" for a total of $163.57 in additional fees! For ONE NIGHT! All that for my room with the uncomfortable bed, clunking and non-functional A/C unit, dirty fridge and stained bedding. An offer was made for a smaller room with hard-as-a-rock bunk bed was declined - not even for a vacant similar room. No breakfast available, on a weekday, until 9am. long after my business meeting start of 7:30. I have been in contact with Expedia regarding my extreme disappointment, but as we all know, buyer beware. My fault. But I won't be making the same mistake at this place ever again!
ronald
1 nacht verbleven in juli 2025
