Kameruitzicht

Beoordelingen van Be Live Collection Marrakech Adults Only - All Inclusive

5 out of 5
Be Live Collection Marrakech Adults Only - All Inclusive
Lot B6, Zone de Zahrat Annakhil, Marrakech

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 107 van 219 beoordelingen" "
Gastenscore: 8 - Goed. 71 van 219 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 219 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 219 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 219 beoordelingen" "

9,2/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Astrid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accommodatie was prima verzorgd en zeer vriendelijk personeel! Het buffet daarentegen was kwalitatief niet goed en erg afgezaagd. Veel uit eten gegaan terwijl we all in arrangement hadden!
Reactie van Relation Public op 1 feb 2023
Dear Astrid.It gives us so much pleasure to read of your experience whilst staying at Be Live Collection Marrakech Adults Only.It is a real pleasure to read that you had a good stay among us and that you appreciated our hotel and the attentions of our team.Your compliments are valuable to us and be assured that our team have been informed of your positive feedback and your opinon.Please rest assured that we take into consideration the observations made to us by our customers in order to improve the quality of our services.We hope to have the pleasure of welcoming you again.Best regards,

8/10 – Goed

Jeroen van

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Op sommige momenten was het erg druk / chaotisch bij het ontbijt buffet. Door onvoldoende personeel zijn geen schone tafels beschikbaar. De drankenkaart is zeer beperkt. De cocktails lijken nagenoeg alcohol vrij. Dat moet voor een vijfsterren hotel (ook in Marokko) echt beter. Op de terrassen en bij het zwembad en poolbar wordt volop gerookt. Het creëren van een beperkt aantal rookzones zou prettig zijn. De spa is goed, maar wel prijzig. Eten is goed en gevarieerd. Het specialiteiten restaurant kent slechts 3 vaste menu’s, die je bij je reservering al moet doorgeven. Geen a la carte. De band die een aantal avonden optrad was fantastisch!
8 nachten verbleven in oktober 2022
Reactie van Relation Public op 29 okt 2022
Dear Jeroen, First of all, we would like to express our sincerest gratitude that you have chosen Be Live Collection Marrakech Adults Only.We regret that you have been inconvenienced during your holidays; however, we take notes of your remarks and we invite you to check back often so we can demonstrate you that we strive to make our customers enjoy a 5-star holiday.We would be delighted to welcome you back sometime soon.With our best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles prima en relatief nieuw, alleen bedden zakken al wat door. Personeel uiterst correct, bij hotelbar mag staff uitgebreid worden.
8 nachten verbleven in februari 2020
Reactie van Mounia op 9 mrt 2020
Dear Guest, We’re happy to hear from you and glad you enjoyed your stay with us. We appreciate having you as our guest, and we look forward to your return visit at Be Live Collection Marrakech Adults Only. Best Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2019
Reactie van Mounia op 28 okt 2019
Cher Client, Quel merveilleux commentaire si joliment écrits ! Merci beaucoup d'avoir pris le temps de nous faire part de vos impressions concernant votre récent séjour parmi nous. Votre message sera partagé avec l'ensemble du personnel. Nous restons dans l'attente du plaisir de vous recevoir à nouveau au Be Live Collection Marrakech Adults Only. Meilleures salutations,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
te weinig personeel lang wachten aan bar en restaurant
7 nachten verbleven in oktober 2019
Reactie van Mounia op 15 okt 2019
Dear Guest, Thank you very much for having selected Be Live Collection Marrakech Adults Onlyas your hotel for your recent visit to Marrakech. Thank you for the kind comment that you shared with us following your stay among us. we were thrilled that you had a fantastic time with us and our service had lived up to your expectations. We will also be glad to share your kind words with our entire team. We hope to have the pleasure of welcoming you again in the future, Warm regards,

4/10 – Matig

Geverifieerde reiziger

4 nachten verbleven in oktober 2019
Reactie van Mounia op 27 okt 2019
Cher Client, Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Collection Marrakech Adults Only. Nous sommes navré de savoir que nos services n'ont pas comblé vos attentes. Soyez assuré que cela ne reflète pas nos normes de service et que nous prenons en compte vos remarques. Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour. Nous espérons vous accueillir à nouveau pour témoigner notre amélioration. Bien cordialement

10/10 – Uitstekend

Houssam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top accommodatie
Super mooi hotel met twee buitenzewembaden en heel wat activiteiten heel de dag door. Zeker een aanrader voor koppels, alleenstaanden en vrienden. All-in formule is aan te raden!
1 nacht verbleven in juli 2019
Reactie van Relation Publique op 10 jul 2019
Dear Guest, A very warm thank you for your generous comment following your recent stay with us. We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations. We look forward to welcoming you back at the Be Live Collection Marrakech Adults Only. Best regards,

10/10 – Uitstekend

Amy, Amsterdam

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dit hotel is een oase van rust. De kwaliteit van het eten . De kamer is ruim en mooi . Het bed is comfortabel Het personeel is vriendelijk en behulpzaam . De pendeldienst naar Marrakech. Geen minpunten. Het was top! Ik kom zeker nog eenieder terug.
4 nachten verbleven in april 2019
Reactie van Guest Relations op 17 mei 2019
Dear Guest. Thank you for taking the time to share with us your feedback online following your recent stay with us at Be Live Collection Marrakech Adults Only. Many Thank s for your kind and detailed comment. we were thrilled that you had a great time among us. We certainly hope that we will see you again in the future. Best regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig nieuw complex, schoon, attent personeel wat probeert het de gasten naar de zin te maken. Enige minpunt is de ligging. Vrij ver van de stad (wel gratis shuttle service) in een omgeving waar verder niets is.
6 nachten verbleven in maart 2019
Reactie van Guest Relations op 19 mrt 2019
Dear guest Thank you very much for having selected Be Live Collection Marrakech Adults Only As your hotel for the recent trip. Be assured that it was a real pleasure to welcome you amoung us. All the team is really glad that you enjoyed your stay.at the hotel and had a great time in Marrakech. We truly hope to have the pleasure to welcome you again soon, All the team send you its warmest regards,

8/10 – Goed

Soukayna

Leuk hotel!
Wij hebben ontzettend genoten van ons verblijf! Het eten is gewoon niet te vergelijken met andere hotels die ik tot nu toe heb bezocht. Zo verfijnd en in overvloed. Werkelijk waar, alles was gewoon lekker en super schoon. Bedden waren heerlijk, kamers waren schoon. Personeel is heel aardig. Vooral die jongens die je bagage naar je kamers brengen zijn ontzettend aardig. Min punt was dat er een vreemde geur op de kamer was. Dit heb ik gemeld bij de receptie en ik kreeg een andere kamer. Er is voor ieder wat wils, of je nou rustig wil zitten of houdt van activiteiten. Ik heb ervan genoten en zou het hotel zeker aanraden.
4 nachten verbleven in augustus 2018

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facilities were great and it was value for money
5 nachten verbleven in februari 2024
Reactie van Public Relations op 29 apr 2024
Dear Amanda,On behalf of the entire team at Be Live Collection Marrakech Adults Only.We would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our facilities and found your stay to be a good value for money. Providing excellent amenities and ensuring our guests feel they have received value for their investment is always our priority.We look forward to welcoming you back in the future for another enjoyable stay.Best regards,

8/10 – Goed

Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
helpful staff , good food
4 nachten verbleven in maart 2024
Reactie van Public Relations op 26 mrt 2024
Dear Lee Batten,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our helpful staff and delicious food. It's always our aim to ensure our guests have a memorable experience with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While this property is lovely it also comes with a very expensive price tag.
2 nachten verbleven in maart 2024
Reactie van Public Relations op 8 mrt 2024
Dear Sharon,Thank you for taking the time to share your thoughts with us. We're thrilled to hear that you found our property lovely! We understand that our rates may appear high, and we appreciate your honesty in bringing this to our attention.We strive to provide exceptional service and amenities that reflect the value of our offerings. While we may not always meet every budget, we're committed to ensuring that every guest enjoys a memorable experience during their stay with us.We hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Marshalee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and staff was great.I enjoyed my stay but the food was awful not enough selection and some tasting very terrible.
3 nachten verbleven in februari 2024
Reactie van Public Relations op 22 feb 2024
Dear MarshaleeWe are delighted to hear that you enjoyed the stay with us and thank you for taking the time to share with us your feedback following your stay among us.The satisfaction of our customers is our priority, and we pleased that we have been able to meet your expectations.Please Be sure that we took notes of your remarks and we invite you to check back often so we can demonstrate you that we strive to make our customers enjoy a 5-star holiday.We hope to welcome you again to the Be Live Collection Marrakech Adults Only to prove to you that we are really passionate about customer service.Best regards,

6/10 – Redelijk

Yewande

Positief: Netheid
Stayed at the hotel for 3 nights. It’s not far from the airport.
3 nachten verbleven in december 2023
Reactie van Public Relations op 17 dec 2023
Dear Yewande.Thank you so much for choosing Be Live Collection Marrakech Adults Only, and taking the time to share your generous comments following your recent stay among us.We are very pleased to know that the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service.Thank you once again and we are looking forward to welcoming you back soon!Best regards.

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort. Super clean, amazing staff. Food was great, rooms were comfortable. All we could have asked and hoped for in a resort.
5 nachten verbleven in november 2023
Reactie van Public Relations op 16 nov 2023
Dear Kristen ,Thank you so much for taking the time to share with us your experience at Be Live Collection Marrakesh Adults Only.It is indeed a pleasure to read your excellent comment about facilities and services offered. Also, we are delighted to know you had an amazing experience and we were able to deliver to you the Be Live service standards we pride ourselves on.We look forward to the pleasure of welcoming you back to our hotel.Best regards,

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great selection of food in the restaurants👍 The restaurant staff were always very attentive. The activity staff were lovely & great fun, as a consequent, we joined in sooooo many activities, which we don’t normally do!! Thank you everyone at Be-Live xx
7 nachten verbleven in september 2023
Reactie van relation public op 18 okt 2023
Dear Gary.Thank you so much for choosing Be Live Collection Marrakech Adults Only, and taking the time to share your generous comments.We are happy you had an enjoyable stay and pleased that our hotel staff made a favorable impression for good customer service.Your highest rating is very much appreciated, and we are delighted that you would stay with us again!Thank you for you love and support.Best regards.

10/10 – Uitstekend

Yehuala

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best all inclusive hotel
10 nachten verbleven in oktober 2023
Reactie van relation public op 18 okt 2023
Dear Yehuala.On behalf of the entire team Be Live Collection Marrakech Adults Only. We would like to thank you for your very kind review about our hotel. It gives us great pleasure to read your positive comments.We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.Rest assured that we will certainly share your lovely words with the entire team.Best Regards,

10/10 – Uitstekend

Fatiha Regrag

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We want to thank all stall
1 nacht verbleven in oktober 2023
Reactie van relation public op 10 okt 2023
Dear FatihaThank you very much for having selected Be Live Collection Marrakech Adults Only as your hotel for the recent trip and for this beautiful review.Be assured that it was a real pleasure to welcome you among us. our team is really glad that you enjoyed your stay at the hotel .We truly hope to have the pleasure to welcome you again soon.All the team send you its warmest regards

10/10 – Uitstekend

Jordy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van relation public op 3 okt 2023
Dear Jordy.Thank you very much for having selected Be Live Collection Marrakech Adults Only as your hotel for the recent trip that you undertook to Marrakech.We hope to see you again very soon in our beautiful establishment.Warm greetings,

8/10 – Goed

stéphanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Be live génial !!!
Hôtel très accueillant très notre arrivée Le spa ainsi que les messages nous entièrement satisfaits Le buffet est excellent, varié contrairement à ce que j’avais lu. Il y en a pour tous les goûts et essentiellement les tajines que nous avons adore. Les serveurs sont bienveillants, se rappellent ce que vous aimez boire :))) L’accès piscine de la chambre est splendide. Nous avons eu le malchance de tomber sur 4 touristes irlandais qui ne respectaient pas les autres. Nous étions ravis de les voir partir avant nous pour profiter ce p’tit coin de magie !!!! Il y a 2 piscines, une avec musique et animation et une autre au calme avec bar dans l’eau. Transats et beds dispos tout au long de la journée
5 nachten verbleven in september 2023
Reactie van relation public op 20 sep 2023
Chère Stéphanie.Merci pour votre fidélité et d'avoir pris le temps de nous transmettre cet aimable revue. Nous nous faisons toujours de notre mieux pour s’assurer que nos chers clients ont une formidable expérience à notre hôtel.Nous sommes ravis de lire que vous avez tant apprécié votre séjour. Toute léquipe fait son maximum pour offrir le meilleur service possible et nous sommes fiers de voir que vous y avez été sensible.En espérant vous accueillir à nouveau prochainement,Cordialement,

10/10 – Uitstekend

Olivia

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very quiet resort. Some areas under construction. Staff was wonderful! Free transportation to market.
4 nachten verbleven in september 2023
Reactie van relation public op 20 sep 2023
Dear OliviaIt gives us so much pleasure to read of your wonderful experience whilst staying at Be Live Collection Marrakech Adults Only.Your compliments about us are valuable to us and be assured that our team have been informed of your positive feedback. Our guests’ satisfaction is our number one objective and our team works on every detail to make your experience memorable and unique.We hope to have the pleasure of welcoming you again.Best regards,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Etablissement très agréable. Les deux piscines aux ambiances différentes permettent de varier les plaisirs. Personnel au top, disponible, souriant, agréable. Petit bémol sur une partie de la clientèle avec des vacanciers américains grossiers, vulgaires, irrespectueux. Mais un séjour particulièrement sympathique
3 nachten verbleven in augustus 2023
Reactie van relation public op 30 aug 2023
Cher DavidNous vous remercions d’avoir pris le temps de partager avec nous votre avis concernant notre hôtel Be Live Collection Marrakech Adults Only.Nous tenons également à vous remercier pour les remarques que vous nous avez adressé ; nous prenons en considération les observations qui nous sont faites de la part de nos clients afin d’améliorer la qualité de nos services.Nous espérons vous recevoir lors de votre future visite à Marrakech pour témoigner de notre amélioration.Chaleureuses salutations.

6/10 – Redelijk

vanessa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2023
Reactie van relation public op 30 aug 2023
Chère Vanessa.Merci de nous avoir fait part de votre expérience à l'hôtel Be Live Collection Marrakech Adults Only.Notre objectif est d'offrir une hospitalité de haute qualité à chacun de nos clients tout au long de son séjour.Nous espérons vous accueillir à nouveau au Be Live Collection Marrakech Adults Only pour témoigner notre amélioration.Bien cordialement,

6/10 – Redelijk

Latasha Nicole

Positief: Netheid
6 nachten verbleven in juli 2023
Reactie van relation public op 30 aug 2023
Dear Latasha,Thank you for taking the time to share your mark about your recent experience at Be Live Collection Marrakech Adults Only.We strive to ensure that the experience of each of our customers is maintained at the highest level.We hope that on your future visits you will have the opportunity to try out more of the facilities we offer.Sincerely,

8/10 – Goed

Phil

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food was excellent, varied and with a mix of local and international cuisines. Property was clean and well maintained throughout. Free shuttle service to Marrakesh, about 25 minutes or so, was excellent and an easy way to see the city. Staff are hit and miss, some are great and very friendly, attentive and can't do enough for you. Some are overly formal, blunt in some cases and unhelpful. On bars and towards end of meal times staff were short so getting some things could be slow. Cutlery for instance, or coffee at breakfast. Pool bar is great, but for some reason only ever has 1 member of staff which causes very slow service at busier times. Overall, we were very happy with the hotel and would recommend for the all inclusive relaxation with an opportunity to visit Marrakesh should you want to.
6 nachten verbleven in juni 2023
Reactie van Relation Public op 19 jun 2023
Dear Valued Guest , We would like to thank you for posting your such nice comments about your experience at Be Live Collection Marrakech Adults Only.It is indeed a pleasure to read your positive and detailed comment about facilities and all the offered services. Also, we are delighted to know we were able to deliver to you the Be Live Collection Marrakech Adults Only service standards we pride ourselves on.Thank you for bringing some points to our attention and please be informed that we take very seriously your remarks, to improve our services.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Warm Regards,

10/10 – Uitstekend

Tochukwu

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value for money paid
3 nachten verbleven in mei 2023
Reactie van Relation Public op 31 mei 2023
Dear Tochukwu.We would like to thank you for sharing with us your recent experience at our hotel, it is an honor to welcome you at Be Live Collection Marrakech Adults Only.We are happy to hear that you enjoyed your stay with us. It makes us glad to know that the service provided during your stay lived to your expectations. We extend you our sincerest regards and look forward welcoming you back very soon during your next visit to Marrakech.Sincerely,

10/10 – Uitstekend

Victoria

1 nacht verbleven in mei 2023
Reactie van Relation Public op 17 mei 2023
Dear Victoria.Thank you very much for having selected Be Live Collection Marrakech Adults Only as your hotel for the recent trip and for the good mark concerning your stay .Be assured that it was a real pleasure to welcome you among us. our team is really glad that you enjoyed your stay among us .We truly hope to have the pleasure to welcome you again soon.All the team send you its warmest regards.

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness, staff and excellent food
5 nachten verbleven in mei 2023
Reactie van Relation Public op 16 mei 2023
Dear Michael.Thank you for your recent stay at Be Live Collection Marrakech Adults Only and the time that you have spent sharing your experience with us.We are delighted to learn that you had a fantastic holiday with us and enjoyed all our facilities and services. We really look forward to the pleasure of welcoming you back to our hotel.Best regards,

8/10 – Goed

Amanda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is very nice and the staff are fantastic. Very peaceful and beautiful gardens and pool area. It is in the middle of nowhere! There is a free shuttle to the medina which is fantastic. The food is not great and the drink options are very limited - the cocktails are very weak and poor quality. The staff are incredibly friendly and lovely, especially if you attempt to say a few words in Arabic. Overall we had a lovely relaxing stay but were disappointed with the food and drink - a bit tricky when it is All Inclusive and no other options.
7 nachten verbleven in maart 2023
Reactie van Relation Public op 4 apr 2023
Dear AmandaThank you so much for taking the time to share with us your experience at our Be Live Collection Marrakech Adults Only Hotel.It is indeed a pleasure to read your excellent comment about facilities and services offered. Also, we are delighted to know you had an amazing experience at our hotel and we were able to deliver to you the Be Live Collection Marrakech Adults Only service standards we pride ourselves on.Be sure that we have noted your remark and we will review with the respective team for further improvements.We look forward to the pleasure of welcoming you back to our hotel.Warm regards,

8/10 – Goed

Katy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel is spotless, it is located in a remote area so if you want to go anywhere you will have to take a taxi, or use the free shuttle into Marrakech, but we knew this when we booked and wanted to be out of the City and enjoy tranquility. The bedroom was again spotless, great size and the bed super comfortable. The pool areas are great, plenty of beds, one pool is lively and the entertainment is based from there, the other is quieter. The Spa is well served and the treatment options extensive, I can honestly say that the masssge I had there was the best I have ever experienced! The food is of great quality and variety in the buffet restaurant. We didn’t get to eat in the Al a carte but heard good things. The snack bar was of poor quality when we ate there, and the service poor. The burger was not cooked through and the chicken sandwich tasted of tuna and likely to have been sliced using a dirty knife. The service is the one thing that lets the hotel down and sets it aside from other 5 star hotels. The staff are not very attentive, often ignoring you when you want to order a drink at the dinner table and on one occasion, the waiter cleared our table when my Husband and I went to get dessert. I understand that some guests are rude (and drunk) and I didn’t see much evidence of tipping going on but there is no excuse for rudeness in hospitality. Overall, a good stay, would consider returning but just be mindful of inferior service.
3 nachten verbleven in maart 2023
Reactie van Relation Public op 31 mrt 2023
Dear Katy.We are very grateful that you took some time to leave us a review about your recent stay.Detailed feedbacks such as yours allow us to review the global quality of service we offer to our guests, and improve our services. be sure that we are pleased to read that you enjoyed all the facilities but the matters you have raised do not reflect the standards of quality we implement on a daily basis.Your review will be shared with our management team so we can focus on ensuring we maintain the high standards you expect as our guest.We hope that you will consider returning, allowing us the opportunity to provide you a perfect experience at the Be Live Collection MarrakechSincerely,

8/10 – Goed

Dennis, Northwood

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value service and facilities.
3 nachten verbleven in maart 2023
Reactie van Relation Public op 29 mrt 2023
Dear Dennis.First of all, we thank you for taking the time to share your opinion on expedia and for choosing the Be Live Collection Marrakech Adults Only for your vacation.What a pleasure to read that your stay at our hotel went wonderfully well and that you enjoyed all of our services.We look forward to welcoming you on your next visit very soon.Warm greetings,

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout le personnel est très sympa, le restaurant cuisine variée et très bonne, les cocktails du bar son aussi très bon. Les deux piscines l’une au calme et l’autre avec animation c’est bien, le spa et la piscine intérieur avec supplément et tout de même assez cher.
7 nachten verbleven in maart 2023
Reactie van Relation Public op 16 mrt 2023
Cher Patrick, Merci infiniment d'avoir partagé votre expérience au Be Live Collection Marrakech Adults Only.Nous sommes très heureux de lire que vous avez passé un excellent séjour parmi nous et que vous appréciez notre établissement, C'est grâce à des commentaires telles que le vôtre que nous continuons à nous améliorer afin de dépasser les attentes de nos clients.Nous espérons avoir le plaisir d’accueillir à nouveau très prochainement au Be Live collection Marrakech Adults Only.Cordialement,

4/10 – Matig

Barron

Reisde met familie
I just wasn’t impressed with the hotel. Not horrible but just kinda blah. The room was ok as well as the hotel grounds. More wide open spaces with little foliage to give character. Disappointing beverage choices for the all inclusive package. Food was decent but not overly impressive. I was expecting 4 star plus. It’s more like 3 star so if you’re looking for close to 5 star this is not it.
3 nachten verbleven in februari 2023
Reactie van Relation Public op 26 feb 2023
Dear BarronThank you for taking the time to write your comments on expedia.com following your recent stay at the Be Live Collection Marrakech Adults Only.We are disappointed to read you were not satisfied with our service and would like to sincerely apologize if we let you down on this occasion. Normally our service is exceptional with a high standard of customer care.be assured that we have taken good notes of your remarks and will follow up with the concerned managers to avoid future occurrences.We do hope we will have the opportunity to welcome you back in the future and prove to you that we can serve you better.Warm regards

6/10 – Redelijk

Ramandeep

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
A good hotel, but could do much better.
The hotel is accredited as 5 star. However, the facilities are a bit shabby for a 5 star hotel. Apart from the main lobby area, lobby bar, buffet restaurant/ breakfast area, the communal areas were in need of some maintenance. For example, there was no light outside our suite. The light being motion activated was not working. The corridor to our room was very dark in the evenings with the light only coming from an adjacent light that we activated by walking past our room in the dark. We stayed in a suite, which was very spacious, clean and modern. The bed was comfortable and there was climate control A/C with cable TV. The staff were not especially friendly and not attentive. We booked a taxi transfer from the airport through the hotel via email. We were collected by a driver. We were later informed that we must pay the driver in cash. We then had to exchange some GB pounds to pay the driver in Moroccan Dirhams. This was inconvenient as we expected to pay using our credit card. We booked another transfer back to the airport. We exchanged some cash and were told to pay the hotel staff. When we arrived at the airport to leave, the driver told us to pay him. We had to remonstrate with him and eventually resolved the issue by the driver calling the hotel. This was not professional. We stayed as all inclusive guests with our breakfast, lunch and dinner meals included together with our drinks. The food provided was of reasonable and variable quality. A disappointed stay.
4 nachten verbleven in februari 2023
Reactie van Relation Public op 24 feb 2023
Dear RamandeepThank you very much for having selected Be Live Collection Marrakech Aduls Only as your hotel for the recent trip that you undertook to Marrakech.We are disappointed to read you were not satisfied with our service and would like to sincerely apologize if we let you down on this occasion. Normally our service is exceptional with a high standard of customer care.Be assured that we have taken good notes of your remarks and will follow up with the concerned managers to avoid future occurrences.We do hope we will have the opportunity to welcome you back in the future and prove to you that we can serve you better.Warm regards.

6/10 – Redelijk

Emma

Reisde met een groep
Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ok stay - this is not a 5 star hotel
Ok stay. Certainly not a 5-star hotel which was very disappointing. Customer service needs work, some staff members were incredibly rude. Requested a twin room on booking, turned up to a double and was challenged when asked to move, Not what i expect from a customer service perspective. A lot of food was inedible at the buffet so ate out most nights. Marrakech in general was beautiful, and exceeded all expectations.
5 nachten verbleven in februari 2023
Reactie van Relation Public op 24 feb 2023
Dear Emma.Thank you for having stayed at Be Live Collection Marrakech Adults Only and sharing your comments with us. Your comments are extremely important as they provide a motivation for continuous improvement. We look forward to welcoming you for your next stay at Marrakech so you can have a better experience among us.Best regards,

10/10 – Uitstekend

Frédéric

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon établissement. À recommander.
1 nacht verbleven in januari 2023
Reactie van Relation Public op 1 feb 2023
Cher Frédéric.Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.C'est une immense joie de lire vos commentaires et de savoir que votre expérience a été à la hauteur de vos attentes.Nous sommes très heureux d'apprendre que vous avez bien passé un séjour au top lors de cette visite.En espérant que nous aurons le plaisir de vous recevoir à nouveau au Be Live Collection Marrakech Adults Only,Sincèrement,

10/10 – Uitstekend

sanjay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice family weekend getaway
Very nice hotel with excellent staff. The facilities are excellent. One criticism... a better choice of vegetarian food would be good, the choices available were scattered among the other dishes with mixing of spoons, which is far from ideal
4 nachten verbleven in januari 2023
Reactie van Relation Public op 1 feb 2023
Dear SanjayWe would like to thank you for taking the time to share with us your detailled comment following your stay at our hotel Be Live Collection Marrakech Adults Only .The hotel’s staff is always doing the best they can to ensure that the guests live a magnificent experience during their stay with us. Rest assured that your kind words are shared with the entire team.Be assured that we have taken good notes of your remarks and suggestion and will follow up with the concerned managers.We look forward to the pleasure of welcoming you back again.Warm regards,

8/10 – Goed

Mehdi

2 nachten verbleven in januari 2023

8/10 – Goed

bafdili

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LE personnel aux petits soins et très professionnels nourriture excellente
4 nachten verbleven in december 2022
Reactie van Relation Public op 10 jan 2023
Cher Bafdili.Merci pour le commentaire que vous avez pris le temps de partager après votre séjour parmi nous.Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien.Aussi, nous ne manquerons pas de partager vos compliments avec toute notre équipe.Nous espérons avoir l'honneur de vous recevoir lors de votre prochaine visite dans notre hôtel, d'ici là nous attendrons votre retour prochainement sur Marrakech.Sincèrement,

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La Structure et le personnel tout était parfait Au plaisir de revenir à hotel belive collection adult Marrakech
Reactie van Relation Public op 10 jan 2023
Chère SandraNous vous remercions pour votre très agréable ainsi élogieux commentaire suite à votre séjour à Be Live Collection Marrakech Adults Only.Nous sommes absolument ravis de lire votre satisfaction, qui est notre objectif au quotidien. Aussi, nous ne manquerons pas de partager vos compliments avec toute notre équipe qui sera d'avantage émue d'avoir contribué à réaliser des moments de détente et un beau séjour.Merci encore et à très bientôt !Sincèrement,

4/10 – Matig

Ruby

8/10 – Goed

Eva

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, clean, staff is extremely friendly, food is good, we had a very nice stay. We enjoyed the animations around the pool and massages at the spa.
Reactie van Relation Public op 10 jan 2023
Dear Eva,Thank you so much for taking the time to share with us your experience at our hotel Be Live Collection Marrakech Adults Only.It is indeed a pleasure to read your positive and detailed comment about facilities and all the offered services. Also, we are delighted to know we were able to deliver to you the Be Live Collection Marrakech Adults Only service standards we pride ourselves on.We really look forward to the pleasure of welcoming you back to our hotel.Best regards,

8/10 – Goed

Kwame

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good holiday, good hotel
Good all inclusive hotel. Bar could do with staying open till 2am, other than that, no complaints, staff are very friendly and professional.
2 nachten verbleven in december 2022
Reactie van Relation Public op 19 dec 2022
Dear Valued Guest , A very warm thank you for your generous comment following your stay with us.We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.Rest assured that we take our guests' remarks very seriously . We look forward to welcoming you back at the Be Live Collection Marrakech Adults Only.With best regards,

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2022

2/10 – Ontzettend slecht

Jean

7 nachten verbleven in augustus 2022

10/10 – Uitstekend

Anas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le service était super bien
5 nachten verbleven in oktober 2022
Reactie van Relation Public op 26 okt 2022
Cher Anas.Nous tenons à vous remercier très sincèrement pour le temps accordé à la rédaction de votre avis positif à la suite de votre séjour dans notre établissement.Ce serait pour l’ensemble des équipes du Be Live Collection Marrakech Adults Only un très grand plaisir de vous accueillir à nouveau et vous faire vivre une nouvelle expérience unique!Sincèrement,.

4/10 – Matig

Thierry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un hotel de masse
Trop d Anglais tu le charme, le buffet fait tres années 80. L etablissement est démodée et ne convient pas pour le repos et le charme. Par contre pourrez boire a volonte au bord de la piscine avec des Anglais(e) ivres parlant tres fort. Les cocktails sont lal réalisées avec des bases préparé a l avance qui sont tres sucrées . Nous n y retournerons pas.
1 nacht verbleven in oktober 2022
Reactie van Relation Public op 12 okt 2022
Cher Thierry.Nous vous remercions d'avoir pris le temps de partager avec nous votre avis sur notre hôtel Be Live Experience Collection Marrakech Adults Only.Cependant, nous sommes profondément désolés de l’expérience que vous avez vécue. Sachez que nous avons communiqué votre insatisfaction au département concerné afin que le nécessaire soit fait. Nous prenons très à cœur les remarques faites de la part nos clients, négatives soient-elles ou positives, afin d’améliorer nos services.Nous espérons sincèrement vous accueillir à nouveau afin de témoigner de notre amélioration. Meilleures salutations

8/10 – Goed

Jacqui

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Complex was lovely and quiet. Food was very much the same every day .
7 nachten verbleven in september 2022
Reactie van Relation Public op 11 okt 2022
Dear Valued Guest , We sincerely thank you for this superb review on Expedia following your last stay at our Be Live Collection Marrakech Adults Only. Be sure that we have noted your remark and we will review with the respective team for further improvements.On behalf of team, we hope to have the thrill to welcome you back another time in our property. Cordially,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022