Dear Hajar,Thank you for your comment,We continually strive to provide the best quality and, to ensure, that all our guests return home with beautiful memories of their vacation with us.We note that in your case we met our goal.Now we just need you to come back to visit us again soon.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Ewelina,Thank you for taking the time to leave your feedback about your recent stay.It is very rewarding to read you appreciated the efforts of our beautiful staff and you had a nice stay.Though we manage a proper fumigation program for all our areas, it is unfortunate that we are unable to control insects at 100%.Due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. Our lovely staff work to keep them under control, since our grounds have extensive garden areas. We fumigate continuously all areas to keep insects away from our grounds. Certainly, we will share your opinion for further consideration.We cannot wait to host you again.Kindest Regards,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Chère Caroline,Merci de nous avoir choisis, la satisfaction de nos clients est notre meilleur résultat.Nous nous efforçons constamment de fournir la meilleure qualité et de nous assurer que tous nos clients rentrent chez eux avec de beaux souvenirs de leurs vacances.Soyez assurés que nous prenons note de vos commentaires et que nous les transmettrons aux services concernés.Revenez bientôt, nous serons ravis de vous accueillir de nouveau.Cordialement, Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Hassan,It really makes us happy to read the reviews of our guests and learn they enjoyed their well-deserved holiday.We would like to thank you very much for choosing us for your stay.We will continue working in order to improve our services.Wishing to welcome you again and we wish you a brilliant day!Kindest Regards!Hotel Riu Tikida PalmeraieOnline Reputation Manager

Chère Pauline,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu Tikida PalmeraieOnline Reputation Manager

Cher Philippe,Nous sommes ravis d'avoir eu l'occasion de lire vos aimables commentaires et de savoir que vous avez souligné plusieurs aspects de l'hôtel qui ont enrichi votre expérience. Nous attendons avec impatience votre prochaine visite, dans l'espoir de vous offrir à nouveau une expérience mémorable dans nos installations.Soyez assuré que nous prenons note de vos commentaires et que nous les transmettrons aux services concernés.Nous nous réjouissons de vous accueillir.Cordialement, Hotel Riu Tikida PalmeraieOnline Reputation Manager

Cher Philippe,Ce fut un véritable plaisir pour nous de recevoir vos commentaires. Soyez assurés que nous suivrons vos commentaires et que nous les traiterons avec les services concernés.Nous attendons avec impatience votre retour et l'occasion de vous offrir une nouvelle expérience mémorable dans nos installations. Nous esperons vous accueillir bientôt de nouveau.Cordialement, Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Rajinder,We really thank you for your evaluation, we will forward your remark.And it is very rewarding to read you enjoyed your stay We cannot wait to host you again soon.Caring Greetings,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Fungai,First of all, thank you for your comment and rating,We hope that you will give us another opportunity to welcome you at one of our facilities soon and, in this way, be able to offer you a better experience.We are waiting for you with open arms.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Antoinette,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Thank you for your feedback and for being our guest, we look forwad to welcoming you again, Antoinette.Kindest Greetings,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Christina,Thank you very much for staying with us.We love working for our guests, your fantastic feedback makes us want to continue improving.Wishing you a very happy day and hoping to welcome you again soon, Christina!Warmest wishes!Hotel Riu Tikida PalmeraieOnline Reputation Manager

Sehr geehrter Levin,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt bei uns zu geben. Wir geben immer unser Bestes, damit unsere Gäste positive Urlaubserinnerungen mit nach Hause nehmen und wir freuen uns, dass Sie unser freundliches Personal gelobt haben. Dennoch, die Enttäuschung, die Sie während Ihres letzten Besuchs in unserem Hotel Riu Tikida Palmeraie erlebt haben, bedauern wir sehr und sind sehr enttäuscht,Es uns sehr leid, dass Sie unser Haus mit keiner guten Meinung verlassen haben. Dies war sicherlich nicht unsere Absicht und wir können Ihnen versichern, dass die Erfahrung, die Sie gemacht haben, keinesfalls unsere Standards widerspiegelt. Selbstverständlich werden wir Ihr Feedback zusammen mit unserer Direktion nachgehen, falls unsere Standards an irgendeiner Stelle nicht erfüllt wurden. Rückmeldungen wie die Ihrige helfen uns die Dienstleistungen stetig zu verbessern und wir haben Ihr Feedback bereits an die entsprechenden Stellen im Hause weitergeleitet.Was den Transferservice angeht, so ist dieser in der Tat eine externe Dienstleistung und wir empfehlen Ihnen sich in Bezug zu den AGBs des Dienstleisters mit diesen in Verbindung zu setzen.Wir würden uns freuen, Sie in naher Zukunft wieder in einem unserer weltweit verfügbaren Hotels begrüßen zu dürfen, um Ihnen zu beweisen, dass Ihr unbefriedigender Aufenthalt eine Ausnahme war! Mit freundlichen Grüßen,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Sarah,Thank you very much for choosing us and for sharing your review about your last stay. We are really pleased to read that overall you had a good time. However, we lament to read that not all the aspects of your experience did meet your expectations as we place great importance in providing all of our guests with memorable experiences and our aim is providing friendly and sincere hospitality and make our guests feel at home.We look forward to hosting you again in the near future. Kind regards, Hotel Riu Tikida PalmeraieOnline Reputation Manager

Sehr geehrte Frau Mareen,Vielen Dank für Ihre freundlichen Worte,Wir freuen uns zu lesen, dass Sie Ihren Urlaub in unseren Einrichtungen genossen haben. Es freut uns zu lesen, dass Sie Ihren Urlaub in unseren Einrichtungen genossen haben, denn es ist sehr erfreulich zu wissen, dass wir Ihre Erwartungen mit unseren Dienstleistungen übertroffen haben.Nachrichten wie die Ihre zeigen uns, dass wir auf dem richtigen Weg sind und Sie auch in Zukunft bei uns willkommen heißen werden.Wir werden immer mit offenen Armen auf Sie warten.Mit freundlichen Grüßen,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Samira,There is no better feedback than reading that our lovely guests had a well-deserved nice holiday.Thank you very much for your feedback, on behalf of our staff. It is gratifying to read you enjoyed it.We wish you a fantastic day, Samira.Loving Regards!Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Sheikh Mohammed jahangir,Thank you very much for your nice words and for your fantastic rating.We are very happy that you had a good vacation with us!We hope to welcome you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Jeremy,Thank you very much for your sharing your feedback.It is so nice to learn you enjoyed your stay.And it makes us want to continue improving for our lovely guests.We are already waiting for you to be back.Loving wishes,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Darren,We feel fortunate that you have chosen our hotel.Thank you very much, Darren!It is a delight to read you had a nice stay.Wishing to welcome you again soon!Kindest Greetings,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Fozia,we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Kabir,Thank you for your kind words,We are delighted to read that you enjoyed your vacation in our facilities, as it is very gratifying to know that we exceeded your expectations with our services.Messages like yours let us know that we are evolving in the right direction and we will continue to welcome you in the future.We will always be waiting for you with open arms.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager

Dear Sheng,Thank you very much for your review,We are very happy to know that you enjoyed our accommodation in several aspects.For us, your feedback is a breath of good energy that encourages us to continue on our path of continuous improvement.We look forward to seeing you again soon.Yours faithfully,Hotel Riu Tikida PalmeraieOnline Reputation Manager