Dear An,Thank you for taking the time to share your feedback on your recent stay at Kenzi Menara Palace Resort. We are delighted to hear that you enjoyed your overall experience, especially the friendly staff and the welcoming reception.We understand that some of the gym equipment could use an update. We appreciate your feedback and will consider this as we plan for future renovations.We are always looking for ways to improve our guest experience, and your feedback is invaluable. We hope you will consider staying with us again in the future.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Younes,Thank you so much for taking the time to share your experience with us! We are thrilled to read your kind words and are delighted that you enjoyed your stay with us.Our team takes great pride in providing excellent hospitality to all our guests, and it is truly rewarding to know that we were able to meet your expectations. We believe that a warm and welcoming atmosphere is essential for a memorable stay, and we are glad that you felt well taken care of during your time with us.Once again, thank you for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Kaina, We are delighted to read that you spent a pleasant holiday with us at the Kenzi Menara Palace. On behalf of the entire team, we look forward to welcoming you back in the near future, where we will continue to look after you. My kindest regards, Mrs. Ibtissam JAMILI General Manager

Dear Mr. Houssain, Thank you very much for your comments following your stay at the Kenzi Menara Palace. We are delighted to read how much you appreciated the quality of service as well as the cozy and refined atmosphere that we strive to offer our guests, be sure that we have already shared with the housekeeping teams in order to improve our service that we want to be perfect for all our guests. We would be delighted to welcome you during your next stay in Marrakech. Sincerely yours, Mrs. Ibtissam JAMILI General Manager

Dear Guest, Thank you for having taken the time to express your opinion about your recent stay at the Kenzi Menara Palace. We are very happy to hear that overall you had a great time at our hotel. However, kindly note that guest satisfaction is our main purpose and that we will be more than happy to offer you a better quality of service if you decide to come back to our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mrs. Ibtissam JAMILI General Manager

Dear Mr. Omar, Thank you for taking the time to share your experience on Expedia after your stay at the Kenzi Menara Palace. Kindly note that we minimum price we provide for the airport transfer is 20 euros per way which we are a 5-star hotel and we have a very comfortable bus to pick up our guests from the airport. Thank you for understanding and we look forward to welcoming you back to our property. Kind regards, Mrs. Ibtissam JAMILI General Manager

Dear Maik, We would like to thank you for sharing your feedback on Expedia and for choosing our hotel for your holiday in Marrakech. Your valuable feedbacks are well noted and I have followed up with the necessary departments to ensure these encounters are not repeated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mrs. Ibtissam JAMILI General Manager

Dear Mr. Pablo, Thank you for taking the time to give us your opinion after your stay with us. We are very sorry to read that your experience in our hotel was not up to your expectations and we apologize for the unfortunate inconvenience encountered during your stay that are in no way representative of the quality of service we strive to offer to our customers and which made our reputation. Finally, be sure that your feedback regarding your experience was considered with the greatest attention. We hope that despite this incident, we will have the opportunity to welcome you again. Sincerely, Mrs. Ibtissam JAMILI General Manager

Dear Guest, We would like to thank you for staying at our hotel and for taking the time to share your review on Expedia. We are delighted to read that you enjoyed the food, we have taken note of your remark about the staff and we ensure you that it will be taken into consideration. We hope we will have the pleasure to welcoming you again at our hotel. Sincerely yours, Mrs Ibtissam JAMILI General Manager

Dear Mr Ziani, Thank you for having taken the time to share your recent stay at the Kenzi Menara Palace, We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us, We will share your positive comments with our team members who take pride in delivering a high level of service, We look forward to welcoming you in the near future, Best Regards,

Dear valuable guest, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with expedia. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind Regards Ibtissam Jamili General Manager

Dear guest, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your brief comment with Expedia. I have noted carefully remark you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us,

Dear Guest, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. I have noted carefully the remark about food. In the wish to see you soon again among us,

Dear Guest, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to see you soon again among us,

Dear Anoop,Thank you for taking the time to share your feedback regarding your recent stay at our property. We're pleased to hear that you enjoyed our facilities, particularly the pool and spa, and found your premium room spacious and comfortable.However, we sincerely apologize for the difficulties you experienced with communicating your dietary requirements to our staff. We understand how important this is, and we regret that we fell short in meeting your expectations in this regard. Your feedback is invaluable to us, and we will certainly address these language and communication issues to ensure a smoother and more personalized experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Warm regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Vanshika,We apologize for the disappointing experience you had during your stay. It's concerning to hear about the issues you encountered with the staff's behavior, cleanliness, and the quality of the breakfast buffet. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Anna,Thank you for choosing to stay with us during your visit to Marrakech and for taking the time to share your feedback. We are delighted to hear that you enjoyed various aspects of your stay, including our spa, swimming pool area, gym, and especially the kids club. It brings us great joy to know that your child had a wonderful time with Nada, and we will be sure to pass along your kind words to her.We appreciate your constructive comments regarding the outdated furniture and the issues you encountered with the key cards. Please accept our sincere apologies for any inconvenience caused. Rest assured, we will address these matters promptly to ensure a more seamless experience for our guests in the future.Your feedback regarding the breakfast options and the service provided by our staff members during Ramadan is also duly noted. We will use your comments to continue improving our offerings and guest experiences.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for another memorable stay in the future.Warm regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Saqlain,Thank you for taking the time to review your recent stay at our hotel. We appreciate your kind words about our service.We apologize for the inconvenience caused by the lack of an iron in your room and the high charges for the iron service. We are constantly looking for ways to improve the guest experience.Thank you for your understanding and valuable feedback. We hope to host you again soon and provide a more convenient and comfortable experience.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Ahmed,Thank you for taking the time to leave us a review. We appreciate your feedback, both positive and negative, as it helps us to improve our services and guest experience.We are concerned to hear that you found the front desk staff to be limited. We strive to provide excellent service and support to all our guests, and we apologize if we fell short of your expectations.We are committed to providing a welcoming and helpful environment for all our guests, and we appreciate your understanding. We hope to have the opportunity to regain your trust and welcome you back in the future.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Asaf,Thank you for bringing your recent experience at the Kenzi Menara Palace to our attention. We are truly sorry to hear that your stay with us was disappointing and fell short of your expectations.We take all guest feedback seriously, and we understand that your review reflects a significant concern about cleanliness and service. We would like to assure you that we are committed to providing a clean and comfortable environment for all our guests, and we are deeply apologetic that we did not meet your standards in this instance.We would be grateful if you could provide us with some more details about the specific instances where you encountered issues with cleanliness and service. This information will be invaluable in helping us identify areas for improvement and ensure that similar experiences do not occur in the future. We sincerely hope that you will give us another chance to demonstrate our commitment to providing excellent service and comfortable accommodations.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Mohamed,Your feedback is valuable to us, and we're thrilled you had a 'really nice' experience at the Kenzi Menara Palace. We hope to welcome you back soon!Kind regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Matthew,Thank you for taking the time to share your feedback about your recent stay. We are truly sorry that your experience did not meet your expectations, particularly regarding the dining options, transportation, and checkout process.We value your feedback and appreciate you bringing these issues to our attention. We are committed to continuous improvement and will use your comments to make the necessary changes to enhance the experience for future guests.Thank you again for your feedback. We sincerely hope you will give us another chance to provide you with a truly memorable experience.Kind regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Andrew,Thank you for taking the time to share your feedback about your recent stay at Kenzi Menara Palace. We're incredibly sorry to hear that your experience fell short of your expectations and did not meet the standards of a 4 or 5-star hotel.We understand that not every stay is perfect, and we truly value your honest feedback. It helps us identify areas where we can improve and provide a better experience for all our guests.While we're saddened to hear you won't be returning, we want to assure you that we take all guest feedback seriously and are constantly striving to enhance our services and facilities. Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Otmar,Thank you so much for your 4/5 star review! We're thrilled you enjoyed your time at our hotel, especially the refreshing pool!We appreciate your feedback regarding the breakfast options. We're always looking for ways to improve, and your input is valuable to us. We hope to welcome you back soon and show you the improvements we've made!Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Kiran,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed your stay with us !We hope you will have the opportunity to visit us again soon. We would be delighted to welcome you back to Kenzi Menara Palace Resort.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear William,Thank you so much for your kind words about our staff! We are thrilled to hear that you found them to be extremely helpful and friendly. We take great pride in the dedication and hospitality of our team, and it truly means the world to hear that they made your stay at Kenzi Menara Palace Resort even more enjoyable.We are grateful for your recommendation and hope to welcome you back to Kenzi Menara Palace soon. Warm regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Jobrane,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed your stay with us !We hope you will have the opportunity to visit us again soon. We would be delighted to welcome you back to Kenzi Menara Palace Resort.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Khalid,Thank you for taking the time to share your review of Kenzi Menara Palace Resort. We are delighted to hear that you had such a wonderful experience.We are particularly pleased that you found our hotel to be immaculately clean, with excellent facilities and comfortable beds. We are also proud of our staff, who are always going the extra mile to ensure that our guests have a memorable stay.We are grateful for your kind words about Ilham, Ayoub, Tawfik, and Taha. They are all highly valued members of our team, and we are lucky to have them.We are always looking for ways to improve our services, and your feedback is very helpful. We will continue to work hard to ensure that Kenzi Menara Palace Resort is the best possible place to stay in Marrakech.We hope to have the pleasure of welcoming you back to our hotel again soon.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Shereen,Thank you for taking the time to share your feedback. We are sorry to hear that your experience at Kenzi Menara Palace Resort did not meet your expectations.We are always working to improve our services and amenities, and your feedback is valuable to us. We would appreciate it if you could provide us with some more details about your specific concerns so we can address them directly.We invite you to contact us directly so we can discuss your experience further and hopefully turn this negative review into a positive one.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Ahmed,Thank you for taking the time to share your positive feedback about your recent stay at our hotel.We are thrilled to hear that you had an amazing experience and that you found our staff and hotel to be exceptional.Thank you again for choosing our hotel. We hope to welcome you back soon for another memorable stay.Kind regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Hamza,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a very good experience and that you were impressed with our service. We hope that you will choose to stay with us again in the future.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Hesham,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a very good experience and that you were impressed with our service. We hope that you will choose to stay with us again in the future.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Haroon,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a very good experience and that you were impressed with our service. We hope that you will choose to stay with us again in the future.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Ahmed,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a very good experience and that you were impressed with our service. We hope that you will choose to stay with us again in the future.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Yahya,We are very sorry to hear that you were not satisfied with your room and bathroom during your recent stay at our hotel. We value your feedback and take it very seriously.We understand that your room and bathroom did not meet your expectations, and we apologize for any inconvenience this may have caused. We want to assure you that we are taking steps to address the issues you raised.We hope that you will give us another chance to show you that we can provide you with the excellent accommodations and service that you deserve.In the meantime, please accept our sincere apologies for any inconvenience you may have experienced.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Soufiane,We very much appreciate your comments regarding your stay at the Kenzi Menara Palace. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, we are waiting for the pleasure to receive you back soon.Sincerely yours,Mrs. Ibtissam JAMILIGeneral Manager

Dear Lahoussaine,Thank you for your positive review! We greatly appreciate your feedback and are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.Kind regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Shevon,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a great overall experience and appreciate your honest comments about our buffet.We understand your concerns about the cost of the buffet, and we want to assure you that we regularly review our pricing to ensure that it remains competitive. We also offer a variety of dining options, including our pool bar and room service, which may be more affordable for some guests.Regarding the quality of the buffet, we take pride in using fresh, high-quality ingredients in all of our dishes. We are always looking for ways to improve our offerings, and we appreciate your feedback. We will share your comments with our culinary team so that they can review and make any necessary adjustments.Thank you again for your feedback. We value your patronage and hope to welcome you back to our hotel soon.Sincerely,

Dear Adam,Thank you for taking the time to share your feedback about your recent stay at the Kenzi Menara Palace.We hope that you will choose to stay with us again in the future so that we can have the opportunity to welcome you back and continue to provide you with the exceptional service that you have come to expect from us.Sincerely,Mrs. Ibtissam JAMILIGeneral Manager

Dear Sophia,We very much appreciate your comments regarding your stay at the Kenzi Menara Palace. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, we are waiting for the pleasure to receive you back soon.Sincerely yours,Mrs. Ibtissam JAMILIGeneral Manager

Dear Maryse,Thank you so much for your wonderful review. We are thrilled to hear that you absolutely loved your stay at our hotel.We appreciate your kind words and look forward to the pleasure of welcoming you back in the future.Warm regards,Mrs. Ibtissam JAMILIGeneral Manager

Dear Farhana,Thank you so much for your glowing review! We're delighted to hear that you had an absolutely fantastic experience during your stay with us. We can't wait to welcome you back again in the future!Kind regards,Mrs. Ibtissam JAMILIGeneral Manager

Chère Leila,C'est merveilleux de savoir que vous avez passé un séjour exceptionnel au Kenzi Menara Palace.Nous espérons que vous avez créé de précieux souvenirs et que vous envisagerez peut-être de revenir dans le futur pour un autre séjour mémorable.Cordialement,Mme. Ibtissam JAMILIDirectrice Générale