2/10 – Ontzettend slecht
mar, Netherlands
7 apr 2018
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Scam - advice not to book
We arrived to the airport and read an email that our room had technical difficulties but we would get another even better accommodation. After waiting at the Riad we originally booked. Where we did very nicely get offered tea and conversation but refused to get the name of our new accommodation. We finally were brought to the new accommodation another building from the same owners as the Riad. However this building/hotel was not finished, not listed anywhere and did not have a name. This other location is used to put out hotel guests that book the nice looking Riad, are given the excuse of technical difficulties and offered the other in construction Riad . This not finished Riad was full with other guests that the ‘same’ happened to. Smart for the owners(finance an hotel in construction by having guest) but a scam. Definitely not a nice start of your holiday. We ended up not staying there for even one night, strange atmosphere and cramped room. The personnel also studied all the policies/rules from Expedia or Booking found loopholes so they can’t be found accountable. Technically on paper they did nothing wrong. With the good rating they get from they people they do let stay on the nice Riad they keep a float. We were glad that at 9pm we found another hotel ourselves.
mar
5 nachten verbleven in maart 2018
