Binnenplaats

Beoordelingen van Riad Le Clos des Arts

4 out of 5
Riad Le Clos des Arts
Riad Zitoune Jdid, Derb Tbib 50, Marrakech

Beoordelingen

10

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 101 van 106 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 106 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 106 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 106 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 106 beoordelingen" "

10/10

Netheid

10/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Annick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super!
Although we didn't like Marrakech that much, we would return just to stay in this riad. It is fantastic, beautiful, clean, well organised and run by a super crew!
3 nachten verbleven in februari 2018
Reactie van Valentina op 29 mrt 2018
Dear Guest, Many thanks for your review and for the lovely words spent for us. We are sorry that you did not like Marrakech too much, however happy at the same time that you enjoyed our hospitality. Best Wishes Giorgina, Massimo, Valentina, Sabela and the whole Staff

10/10 – Uitstekend

Rogier, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great beacon of rest in the midst of total chaos!
Stayed for 6 nights in this Riad and it really lived up to our expectations (and more!). Absolutely gorgeous building which clearly has been designed with love by a very talented (interior house) architect. We had a very spacious room with lots of authentic details. Marvelous food prepared by the great Leyla (I sometimes still wake up with the smell of the lamb stew in my nose). Highly attentive staff (thank you Valentina and Isabela) who are really aiming to make your stay an unforgettable one. Recommended 100%!
6 nachten verbleven in december 2017
Reactie van Giorgina op 4 jan 2018
Dear Rogier, Thanks for your kind words and for giving us indirect suggestions for improvements. We're happy you enjoyed the design and decoration as well as the results of Leila's cooking and the attentive support of Valentina and Sabela. We wish to be able to welcome you back with your girls one day Warm regards

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The scent of orange blossom as we entered the Riad set the scene for a most wonderful stay. The proprietor Massimo met us from the taxi drop off and guided us through the maze of the Medina to the peaceful oasis of Clos des Arts. The Riad is indeed beautiful. The room was sumptuous and comfortable and the bathroom delightfully Moroccan in style. The rooftop courtyard was a real bonus. A relaxing sun trap with a small plunge pool. The evening menu is changed daily The food is delicious and imaginatively cooked. You must eat here at least once. What resonated with us the most was the hospitality from all of the team. Nothing was too much trouble and we felt like house guests staying with friends. Especially we would like to thank Valeria for her warmth, knowledge and genuine kindness and for making our stay so special. We were also very impressed with Issam's professionalism in dealing promptly with any queries or requests. This a superb place to stay and we will be back !
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Laurent

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

10/10 – Uitstekend

Alex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing. The owners are so nice and helpful. It’s in a great spot that you can walk to everything and the rooms are perfect. The rooftop for breakfast and sunbathing and pool are a welcome retreat. Will be back for sure.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time at Riad Clos des Arts! This riad is even nicer than in the photos and is perfectly located within easy walking distance of all the main sites in Marrakech - down a quiet (but safe!) street just off one of the main shopping roads. The breakfasts were delicious, rooms are clean and tastefully decorated, and the in-house hammam was great too. All the staff went above and beyond to make our stay special, and helped us organize transfers and excursions for both within the city and beyond. If you're not sure where to stay in Marrakech don't hesitate - this is the one!

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best spot in Marrakesh, for sure. My hosts were very welcoming and took care of my every need. This place was my awesome little sanctuary when the hustle and bustle of the city was getting too much. I loved my experience here. It made my trip to Marrakesh!
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

May

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place made me love Marrakesh!
If I could give this Riad, 10 stars I would! This is an extraordinary boutique hotel where the service was exemplary. Dinner at Clos des Arts was sublime and I had one of the best massages ever in their spa. Book this Riad as soon as you can! Every room is special.
4 nachten verbleven in augustus 2023
Reactie van Valeria op 12 sep 2023
Thank you very much May, we really appreciate your wonderful review and if only we could rate the guests, we would definitely give you a plus 10!!! Our warmest wishes for your marriage next year :)

10/10 – Uitstekend

Katya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Truly a lovely stay at a beautiful riad with an incredibly thoughtful team. The riad and our room were very clean and tastefully decorated - a glamorous Moroccan feel. But the team’s personal and considerate approach is what took our experience above and beyond. Once we arrived at the property, the owners gave us a quick rundown on all things Marrakech - they charted must see areas and “danger zones” on a fantastic custom map (which we relied on to navigate the windy Medina throughout our stay), gave us quick tips on cultural norms, and notified us about what to expect price wise from taxis / goods in the Medina / etc. This personal touch was felt throughout our stay and made our time in Marrakech a breeze. We cannot recommend it highly enough.
5 nachten verbleven in juni 2023
Reactie van Valeria op 17 jun 2023
Thank you very much Katya for your lovely review! It was a real pleasure to have you at Riad le Clos des Arts, and we truly hope to welcome you another time in the near future!All the Best

10/10 – Uitstekend

Enrique

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pasamos 3 noches en este Riad y lo cierto es que nos supieron a poco. El Riad tiene un diseño muy acogedor, con estancias que invitan al recogimiento y la tranqulidad. El trato que recibimos de los anfitriones, exquisito. Desde el primer momento se volcaron para que nuestra estancia fuera perfecta. El desayuno y las cocina, exquisita. Sin duda volveremos, esta vez con nuestros hijos. Gracias por todo!
3 nachten verbleven in maart 2023
Reactie van Giorgina op 31 mrt 2023
Thank you very much Enrique, it has been a pleasure to have you by "Riad le Clos des Arts" family and you'll be always welcome!

10/10 – Uitstekend

Jamie

3 nachten verbleven in maart 2023
Reactie van Giorgina op 31 mrt 2023
Thanks so much Jamie for taking the time to leave us such a good rating – it’s much appreciated!

10/10 – Uitstekend

Maria

4 nachten verbleven in februari 2023
Reactie van Giorgina op 25 feb 2023
Thanks Maria, it was a pleasure welcoming you and your family!

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Impressive and memorable stay
Amazing place with exceptional service provided by warm and friendly owners and staff. I'm usually a chain hotel guest and I cannot say enough good about this very special place. I felt completely taken care of during my visit, from verifying my tour excursions to special meal needs. The team made sure I knew how to navigate the medina and even walked me out to the main thoroughfare. The attention to detail is impressive and I felt like I was at home during my stay.
3 nachten verbleven in november 2022
Reactie van Giorgina op 1 jan 2023
Dear Kevin,We delighted that you enjoyed a different hospitality than usual, may be more personal.We hope to have you backBest regards

10/10 – Uitstekend

Catherine Sarah Joyce

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The perfect stay. Loved how quiet the Riad was, whilst being so close to the Medina. We loved the attention to detail and very helpful hints and tips of what to do and where to eat. No request was too much for the team who helped us navigate our stay perfectly! Thank you for making our holiday so wonderful
3 nachten verbleven in november 2022
Reactie van Giorgina op 1 jan 2023
Dear Catherine,We're happy to know that you enjoyed your holiday and that our inputs made the difference.Hoping to have you back one dayBest regards

10/10 – Uitstekend

Chenyao

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We booked 3 nights. Breakfast was amazing - homemade yogurt and pastries were so tasty! Each day we could also ask for homemade lemonade and Moroccan tea after a long day trip. Georgiana and Massimo are welcoming and friendly. We enjoyed chatting with them ☺️
3 nachten verbleven in juni 2022
Reactie van Giorgina op 30 jul 2022
Dear Guests, Thank you very much for your compliments, we're delighted you enjoyed oour breakfast! hoping to welcome you back soo Best regards

10/10 – Uitstekend

Saida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Riad refurbished by Georgina is one of the most gorgeous Riad in Al Medina. The owners and the whole team was extremely helpful and I had the most beautiful time because of them.
3 nachten verbleven in juni 2022
Reactie van Giorgina op 30 jul 2022
Dear Saida, Thank you for your kind words, we are very glad you enjoyed our riad as well as your time spent with us. We hope to welcome you back soon with your husband. Best regards

10/10 – Uitstekend

Rejane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is wonderful. Is like a oasis inside Medina's caos. It's very cozy. You fell like in home with friends. The dinner there is delicious!
2 nachten verbleven in april 2022
Reactie van Riad le Clos des Arts team op 19 jun 2022
Dear Rejane, it was a pleasure welcoming you and we are very happy you felt like home, which is what we would love everyone of our guests would feel! We're also delighted that you did enjoy our cuisine! Looking forward to welcoming you back Warm regards

10/10 – Uitstekend

Helene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
superbe
Je recommande à 100% ce riad, totalement sublime, le service est impeccable, la chambre était magnifique.
4 nachten verbleven in februari 2020
Reactie van Valentina op 2 mrt 2020
Chers Hélène et Samuel, Merci infiniment pour vos beaux commentaires. Nous avons été heureux de vous accueillir dans notre maison et avoir contribué à rendre votre séjour à Marrakech une belle expérience.

 On vous attend de retour bientôt 

Giorgina, Massimo, Valentina, Selwa, Yassine et toute l'équipe du riad

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
make better experience at marrakech
It's not easy to decide where to live at Marrakech, but we made a good choice, here was the best accommodation during our trip at morocco. All people here are really friendly and helpful, showing us where worth to go or not and gave us many useful advices here. Lovely room and public area, remember to spend some time IN the riad. Tasty breakfast and all day supplied fruits. Easy to find the location of riad from the nearest parking place. Just a small advice, if one water for free per night would be better.
3 nachten verbleven in januari 2020
Reactie van Valentina op 29 feb 2020
Dear Guest, Many thanks for your lovely review. We are glad that you had a pleasant stay at our riad and that you have appreciated our suggestions to experience Marrakech. Hoping to welcome you again in a not so far future. Warm Regards Giorgina, Massimo, Valentina, Selwa, Yassine and the entire Team

10/10 – Uitstekend

Jean-Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Giorgina op 27 feb 2020
Dear Guest, Thanks for your feedback. Best regards Giorgina

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Giorgina op 27 feb 2020
Dear Guest, Thanks for your feedback. Best regards Giorgina

10/10 – Uitstekend

marie francoise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Palais des mille et une nuits
A 3H de vol, dépaysement assuré et accueil formidable dans un lieu unique. Préparé avec charme et délicatesse. Tout y est parfait. Personnel, services rien à redire … Exceptionnel …
3 nachten verbleven in februari 2020
Reactie van Giorgina op 29 feb 2020
Chers Marie Françoise et Luc, On est ravis de savoir que vous avez bien aimé votre séjour chez nous. On vous attends donc de retour bientôt!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and tranquil Riad. Clean and comfortable. Excellent staff. Great Location.
5 nachten verbleven in januari 2020
Reactie van Giorgina op 27 feb 2020
Dear Guest, Thanks for your feedback. Best regards Giorgina

10/10 – Uitstekend

Dave, York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful guest house in traditional Moroccan style.Created and managed by real enthusiasts. Right in the heart of the Medina it still manages to have a large roof terrace and small plunge pool. Friendly and professional service. Nothing was too much and their boast that they run it like their own home felt true. Buy some measure the best and most unique hotel I've ever stayed in. I hadn't planned to return to Marrakech but am almost tempted to stay in this property again.
4 nachten verbleven in januari 2020
Reactie van Valentina op 29 feb 2020
Dear Dave, Many thanks for your beautiful review. We are delighted that you had a great stay with us enjoying the relax up on our terrace as well as our hospitality. We look forward your next visit at Riad le Clos des Arts. Warm Regards Giorgina, Massimo, Valentina, Selwa, Yassine and the entire Team

10/10 – Uitstekend

Arnaud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GÉNIAL
Que dire ? Tellement d’avis sont déjà si élogieux. Mais je comprends pourquoi après y avoir passé une semaine avec femme.....Les avis négatifs ne peuvent être que de mauvaise foi!! C’était merveilleux ! Génial ! Apaisant ! Cool ! Nous avons beaucoup voyagé dans de nombreux hôtels et beaucoup de pays. La différence ici ce sont déjà les propriétaires. Ils sont gentils, prévenants, accueillants, chaleureux et font tout pour que votre voyage se passe le mieux possible. Mon épouse avait un régime particulier et ils ont pris soin d elle avec le plus grand soin !!! Tellement appréciable ! Nous avons adoré les longues conversations avec eux. De plus comme l état d esprit des patrons se transmets aux salariés, toute l équipe est géniale , bienveillante et gentilles. C est la grande force de ce riad. Dédicace à Valentina ! Yassine ! L endroit est de plus splendide et véritablement apaisant. La chambre est très sympa et bien décorée. Le petit dej est très bon et copieux. Vous pourrez le prendre ou vous voulez dans le riad ce qui est vraiment cool. Les plats le soir sont également très bon !!! Encore bravo Merci à toute l équipe et spécialement a M&G Nous reviendrons c est sur !!!!!!!! On a déjà hâte !!!!
8 nachten verbleven in december 2019
Reactie van Valentina op 24 feb 2020
Chers Odeta and Arno, nous vous remercions infiniment pour les belles paroles que vous nous avez dédié. C'était étions ravis de faire votre connaissance et d’entamer des belles conversations. Nous espérons que vous reviendrez nous rendre visite bientôt avec la famille agrandie. Maintenant vous savez où est votre maison à Marrakech. Meilleurs voeux Giorgina, Massimo, Valentina, Selwa, Yassine et toute l’Équipe

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019
Reactie van Giorgina op 6 jan 2020
Dear Heather, Thanks for your feedback, we're delighted to know that you enjoyed your stay with us! Looking forward to welcome you back in Marrakech

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This wonderful riad was truly an oasis of calm. The location coukd not have been better. Only a minute away from the
7 nachten verbleven in december 2019
Reactie van Giorgina op 6 jan 2020
Dear Guest, Thanks for your kind words, we're happy you found your oasis in Marrakech! We look forward to host you again Warm regards

10/10 – Uitstekend

Birgit, Aachen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Man fühlt sich sofort, als sei man bei Freunden zu Besuch, so persönlich und warm ist die ganze Atmosphäre dort. Das kann kein 5 Sterne Hotel nur annähernd so bieten. Wenn man aus der quirligen Médina das Riad betritt, dann ist diese wunderbare Ruhe dort der perfekte Gegensatz.
3 nachten verbleven in november 2019

10/10 – Uitstekend

gail

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Giorgina op 21 nov 2019
Dear Guest, we thank you for your support! Thank you from the entire Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2019
Reactie van Giorgina op 25 okt 2019
Thanks for your feedback

10/10 – Uitstekend

Teresa, Sonoma County, CA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was perfectly lovely. Beautiful, tasteful, serene, comfortable, private, special, luxurious... I was pampered with attention and care. Staff is exceptional and Valentina is a delight. Everyone makes this a uniquely wonderful experience. Thank you.
5 nachten verbleven in oktober 2019
Reactie van Giorgina op 21 nov 2019
Dear Teresa, we're delighted to know that you enjoyed your stay at Riad le Clos des Arts and expecially the warm welcome we reserve to our guests. We hope to have you with us again Thank you for your support from the entire Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing Riad providing exceptional hospitality. Georgina, Massimo and team make you feel like their home is your home. An oasis away from the hustle of Marrakech.
3 nachten verbleven in oktober 2019
Reactie van Giorgina op 21 nov 2019
Dear Guest, We are happy that your stay at Riad le Clos des Arts was amazing. now you know which one is your home in Marrakech. A big thank from the entire team

10/10 – Uitstekend

LindaP, Toronto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing riad to stay while you're in Marrakech. Great location, walking distance to all the top tourist places. My room is very nicely decorated, clean and everything I need is there. Another plus point is it's always cool in the riad and everywhere smells good. Valentina has been super nice, always looks after me and asks if everything is good or if I need anything. The staff are also very nice and helpful (Hassan, Yassin, the driver Mohammed to name a few). My room includes breakfast and I always feel very full after a great breakfast with all kinds of drinks, bread, jams, eggs. I highly recommend this riad to anyone visiting Marrakech. Thank you for the pleasant stay!
3 nachten verbleven in september 2019

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A beautiful oasis of calm and kindness in Marrakes
From the moment we entered the Riyadh we felt welcomed. We had come off a long flight from California and we were exhausted, but Valentina greeted us with her beautiful smile and a glass of milnt tea lemonade which rejuvenated us for the check-in. We had an exceptional dinner the first night in a beautiful room and the staff was so gracious in honoring my need for no gluten, onions, or garlic. Each day at breakfast they served me gluten-free bread and pastry! The Riyadh is a beautiful respite from the hectic medina of Marrakesh. But it is right on the edge and an easy walk to all of the action. It has clearly been lovingly restored. I would highly recommend it.
4 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Giorgina op 8 dec 2019
Dear Guest, Thanks for your feedback

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Incredible stay! Will be back.
Incredible stay! Great walkable location, airport pick up was easy, and Giorgina and Massimo had really amazing recommendations from everything from walking tours to dinner.
3 nachten verbleven in juli 2019
Reactie van Giorgina op 12 aug 2019
Dear Heather, We thank you for your kind words, we're pleased that you enjoyed your stay and our recommendations. Warm regards Giorgina

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2019
Reactie van Giorgina op 12 aug 2019
Thank you!

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juli 2019
Reactie van Valentina op 31 jul 2019
Dear Guest, many thanks for your positive feedback. We look forward to welcome you again. Kind Regards Valentina and the entire Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible Riad. We stayed for 4 nights. Wonderful staff who will make you feel like family. Great location. Walking distance to tourist attractions in the old Medina. Everyone wants to make sure your stay in Marrakech is perfect. You will feel like you’re at home but in a far more luxurious version of it.
4 nachten verbleven in juli 2019
Reactie van Valentina op 31 jul 2019
Dear Guest, many thanks for your positive feedback. we are very happy to read that you had an enjoyable experience at our riad. Looking forward to welcome you again. Kind Regards Valentina and the entire Team

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amaaaazing!!! So happy to have spent the time we had there with them and their Riad.
4 nachten verbleven in juni 2019
Reactie van Giorgina op 7 jul 2019
Dear Steve and Nabil, it was a pleasure to host you and your dad with us and we hope to welcome you back soon with your spouse and bride to be. With our warm regards

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juni 2019
Reactie van Valentina op 11 jul 2019
Dear Guest, many thanks for your positive feedback. We look forward to welcome you again at our riad. Warm regards Giorgina, Massimo, Valentina and the entire Staff of the Riad

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is located very far from nearest car park so prepare to walk 7 minutes. We went there in June and you could hardly get any air in the communal areas. The swimming pool is tiny and on the roof. Its more of a bath tub rather than a pool. For the amenities the price is just too expensive. Avoid. There many better hotels for almost the same price.
3 nachten verbleven in juni 2019
Reactie van Giorgina op 7 jul 2019
Dear Guest, Thanks for sharing your impressions that don't come unexpected. Unfortunately we clearly did not correspond at all to your needs and expectations and you did shorten your stay with us and as we immediately guessed upon your arrival, you instead did enjoy much more the features of a standard big chain international hotel located outside the old town. It's a pity for both parties. Especially because you had the opportunity to deem us unfit to your mother's physical condition in advance, since you were informed prior arrival that we were located in the walking area of the Medina at exactly 300 mts from the closest parking and all our features and services are clearly listed in our own website and those of our online booking partners websites. Finally, we are disappointed that our goodwill gesture to reduce of half the cancellation fee that applies for such last minute decisions has not even been considered in your final evaluation.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The customer service is beyond incredible. It’s a lovely property - an amazing oasis in the Marrakech Medina. We loved this hotel.
3 nachten verbleven in mei 2019
Reactie van Giorgina op 20 mei 2019
Dear Guests, we're delighted to know that you enjoyed your stay with us! We hope to welcome you back soon! Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in mei 2019
Reactie van Giorgina op 9 mei 2019
Dear Guest, Thank you for the support. We hope to welcome you back soon Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2019
Reactie van Valentina op 24 apr 2019
Dear Guests, many thanks for your positive feedback. We wish to welcome you again in a not so far future. Warm Regards Giorgina, Massimo, Valentina, Selwa, Yassine and the entire Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2019
Reactie van Valentina op 24 apr 2019
Dear Guests, many thanks for your positive feedback. We wish to welcome you again in a not so far future. Warm Regards Giorgina, Massimo, Valentina, Selwa, Yassine and the entire Team

10/10 – Uitstekend

liisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
Incredible service,absolutely beautifull hotel,central location but quiet surroundings BUT bring earpluggs,all Riads maybe noisy depending on your fellow passengers
3 nachten verbleven in maart 2019
Reactie van Giorgina op 9 mei 2019
Dear Liisa and Jissi, Thanks for your review. We also appreciate the fact that you underlined the fascinatic characteristic as well as architectural limits of the typical arab house layout, whereby all guests rooms overlook the same courtyard. We hope to welcome back soon.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful surroundings with impeccable service.
Riad Le Clos des Arts is one of our favorite places of all time. The friendly owners and staff go above and beyond to help guests identify and arrange special experiences in Marrakech. Suggestions for dining, both on and off premises yielded marvelous dining opportunities. They helped us arrange musical evenings and hammam appointments, offered tips on shopping in the souks and recommended top-notch art encounters. They all have that rare knack of making visitors feel like new and valued friends. I cannot praise this place too highly.
3 nachten verbleven in maart 2019
Reactie van Giorgina op 9 mei 2019
Dear Linda and Neil, Thanks for your kind words, we're really happy to know that you enjoyed all the activities we suggested you. We hope to welcome you back Best regards