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Beoordelingen van Riad Manissa

4 out of 5
Riad Manissa
100 Derb Jdid, Riad Zitoun Lakdim, Bab Mellah, Marrakech, Maroc

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 18 van 32 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 32 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 32 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 32 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 32 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

7,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Chieri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I used this riad on October 27th. First of all, the hotel staff was very kind and made me feel at home!! Although I was alone, I didn't feel lonely at all the space was warm and relaxing :) And there was an earthquake, but there's no problem. The city was lively and had a lot of fun!!!
Reactie van Riad Manissa op 6 nov 2023
Thank you very much for your stay and your kind review. We're glad that you felt at home, we hope to see you again!

10/10 – Uitstekend

Mazin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice staff and I enjoyed the stay. Thanks.
3 nachten verbleven in mei 2023
Reactie van Anis op 4 jul 2023
Thank you for staying with us, we're happy that you enjoyed your stay.

10/10 – Uitstekend

Laure

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
lieu magnifique. Personnel tres agréable. Bonne emplacement.
2 nachten verbleven in april 2023
Reactie van Anis op 5 mei 2023
Merci beaucoup de votre avis et nous sommes ravis que vous ayez passé un agréable séjour parmi nous.

6/10 – Redelijk

Thiago

Reisde met een groep
Positief: Netheid, personeel en service
The location is great, walking distance to pretty much all of the main attractions in the Medina. However, getting there by taxi cab be a problem, so you should either walk or take a tuktuk. In addition, I'm not sure the riad is trying to save on electricity bills but then basically never turned on their lights, which is both a tripping hazard because you just can't see where you are stepping, but also fails to make the place feel cozy. It was also very cold indoors. There weren't any activities at the riad either, which is a pity. The night staff was great and always helpful and willing to help, but it shocked me that I had to go out in the middle of the night to buy water because they just didn't have any (to sell), which confirmed my suspicion that they used tap water for the tea and the (instant) coffee (which is also a health risk for guests who are not used to it and could well get sick), as I could hear them in the kitchen preparing it. On that note, what's with the butter rationing? They wouldn't serve you butter unless you asked for it... It's also important to mention that the bathrooms only have a saloon door, so no privacy (I had to use the shared bathroom on the first floor, which is the only one that has a door). Overall, not a bad place but lacking in consistency and management seems to have lost interest to make it appealing.
Reactie van Manissa op 30 dec 2022
Hello Thiago, thank you for your detailed review. Your constructive criticism will be taken into account and we will make sure to improve on these points going forward.I hope that you still had a pleasant stay and wish you the best

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2019
Reactie van dounia op 5 jan 2020
merci

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accueil tres sympa.ryad agreable.tres calme.a refaire dans les mêmes conditions!
7 nachten verbleven in oktober 2019
Reactie van dounia op 22 okt 2019
merci beaucoup pour votre avis

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen
winziger Innenhof, abgesessene Ledersessel, verschimmelter Duschvorhang, aber sehr nettes Personal
3 nachten verbleven in maart 2019
Reactie van dounia op 18 mrt 2019
Dear Guest thanks for your words and the time you took to share them with us.and I'm really sorry to know that you did not like your stay , we did everything to make you stay well. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

10/10 – Uitstekend

Gianluca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
un piccolo oasi nel cuore di medina.
Dounia e tutto la personale di hotel sono stati estrememente gentili, dando ottimi consigli e disponibilità e addirittura sono venuti a prendere dal aeroporto le chiavi che abbiamo dimenticato lasciare alle fine della nostra permanenza. Un riad molto bello, con la terrazza tranquilla in centro per scappare un attimo dai rumori della città. Colazione ricca. davano anche i consigli dei prezzi e come contrattare con i locali. Grazie.
3 nachten verbleven in maart 2019
Reactie van dounia op 18 mrt 2019
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visi

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good, with gracious staff.
We stayed in the room on their wonderful terrace, which was full of well tended plants. The hosts organized our airport transfer which was a major help. This is a deep casbah type location, which was in the center near the place and is suitable for those who wish that type of experience. The area was reasonably safe, the staff can arrange a variety of services from transfers to Essouriria to tickets to folklore concerts.
3 nachten verbleven in januari 2019
Reactie van dounia op 11 jan 2019
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
The staff were great, everything was very clean, location excellent however the bed was uncomfortable and the room was very draughty. The mornings and evenings were cold so the draught was unwelcome!
6 nachten verbleven in december 2018
Reactie van dounia op 4 jan 2019
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

8/10 – Goed

F, vienna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel, nice staff, unfortunately the weather was not too good resulting in freezing at night as the heating in our room did not work. However, we immediately got additional blankets to warm us.
4 nachten verbleven in oktober 2018
Reactie van dounia op 30 nov 2018
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

6/10 – Redelijk

Michi, München

Positief: Personeel en service
Kleines Riad zu günstigem Preis. Mehr kann man für diesen Preis nicht erwarten. Sauber und mit korrektem Service. Zimmer sind i.O.
9 nachten verbleven in november 2018
Reactie van riad manissa op 15 nov 2018
Lieber Gast, danke für deine Worte und die Zeit, die du mit uns verbracht hast. Es tut mir wirklich leid, dass du deinen Aufenthalt bei uns nicht magst, obwohl ich nicht einmal weiß, mit wem ich rede, seit du schreibst als anonym. Der Rest stellt sicher, dass wir Ihre Kommentare für weitere Ermutigungen innerhalb des Teams entgegennehmen, um einen persönlichen Service und einen herzlichen Empfang für Ihren nächsten Besuch zu gewährleisten

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I loved this home away from home in the heart of the Médina. It was a bit tricky to find the first time but then I got the lay of the land and had no problem. The hospitality was warm, the room clean... I loved every moment!
2 nachten verbleven in april 2018
Reactie van dounia op 17 apr 2018
Dear Guest thanks for your words and the time you took to share them with us.and I'm really sorry to know that you did not like your stay with us even though I do not even know who I'm talking to since you write as anonymous. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

2/10 – Ontzettend slecht

Tom, Vancouver

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Dishonest owners
We booked Expedia for our riad a long time ago. On the day of, I emailed the hotel to confirm the pickup from the airport, but the owner of the Riad said it was fully booked! We talked to Expedia, who arranged for another stay at another Riad. The owner of that riad said airport pickup would be arranged. However, no one was there to pick us up at the airport. We ended up having to get our own taxi. The owner said don't worry, she'll get a taxi for our airport departure... Guess what? No ride was arranged for us, and again, we had to find and pay for our own ride to the airport. Dishonest owners - beware!
3 nachten verbleven in maart 2018
Reactie van dounia op 16 mrt 2018
Dear Guest, First of all I am really sorry for what you have spent, but you must know that our Riad is for nothing. I have warned expedia for a week that I can not welcome you but they forgot to call you. For the transfer expedia informed me that the new Riad will take care so I canceled the transfer and I gave the details of flight to the new Riad. I explain to you not to take a bad idea on our Riad, we are known by our profesionalism.have good day

8/10 – Goed

Paula

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Riad di ottimo standard
Sogiorno piacevole e confortevole, le stanze di ottimo standard. Soggiorno assolutamente satisfacente.
4 nachten verbleven in februari 2018
Reactie van dounia op 5 mrt 2018
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

10/10 – Uitstekend

Charlene, United Kingdom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely property
I highly recommend this property. the staff were super friendly. they accommodated my son and I and really went out of their way to make us feel comfortable. I cannot thank the hotel enough. regards, Charlene and Jesse
7 nachten verbleven in januari 2018
Reactie van riad manissa op 7 feb 2018
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

10/10 – Uitstekend

vvv

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Posto delizioso ed ottima qualità prezzo
A parte qualche difficoltà per trovarlo, il posto è carinissimo, personale gentile e disponibile, colazione abbondante e camere molto pulite
3 nachten verbleven in januari 2018
Reactie van dounia op 7 feb 2018
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

10/10 – Uitstekend

British couple, london

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay!
Fabulous Riad, beautifully decorated. My husband and I had a wonderful stay. The managers and staff were exceptionally friendly and helpful. They went out of their way to make us feel welcome, to meet our needs (such as food and drink even at the last minute request!). Thank you all so much! The food served at dinner (if you asked on the day to have dinner) was also better than many of the restaurants, and better price as well. After many hours of walking, to have dinner at the Riad was a real help! The location was also fantastic - so near to all the main sites and easy to walk to from the taxi drop-off. Would highly recommend to anyone to stay here. The only small negatives were the intermittent WiFi and a bit of noise from the street outside; we had earplugs with us so it was fine for us to not be too disturbed by it. We had the biggest room which was beautiful, I think the smaller rooms were quieter (according to other guests) but we would not have swooped our room as we loved it so much!
4 nachten verbleven in januari 2018
Reactie van dounia op 1 feb 2018
Dear Guest thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chaleureux et bien situé
Riad plaisant et gérante très agréable et généreuse de ses conseils. Le petit-déjeuner est délicieux et le personnel très accueillant. Nous sommes arrivés très tard autour de minuit et ce n'était pas un problème du tout. Très heureuse d'avoir arrêter dans ce riad. À retourner.
2 nachten verbleven in oktober 2017
Reactie van dounia op 11 nov 2017
Merci pour votre aimable message au nom de tout les personnels je vous remercie au fond du cour

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Riad in a great location
Easy to find Riad in the Medina. The rooms were clean. Staff was was friendly and helpful. Would recommend.
3 nachten verbleven in oktober 2017
Reactie van dounia op 9 nov 2017
Dear guest, thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit

10/10 – Uitstekend

Sven, München

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schöne Riad in der Medina mit tollem Service.
Das Zimmer war sehr großzügig und mit Fenster nach außen. Die Dachterasse zum entspannen war sehr gut. Ausflüge könnten direkt und günstig über die Riad gebucht werden. Die Mitarbeiter waren alle sehr freundlich und hilfsbereit. Neben französisch und englisch wurde auch deutsch gesprochen. Bei Ankunft würden wir herzlich mit Tee begrüßt und uns wurde die Stadt und seine Sehenswürdigkeiten erklärt.
8 nachten verbleven in mei 2017
Reactie van riad manissa op 7 jun 2017
Ich habe soeben ihre Bewertung gelesen. Vielen Dank, dass Sie sich die Zeit genommen haben, ihre Erfahrung mit unserem Riad online zu teilen. Es bedeutet mir und meinem Team sehr viel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisk beliggenhed. Service til skyerne
Denne perle gav os ro og tilbagetrukkethed fra alle de overvældende indtryk fra denne vidunderlige by - Marrakech we love you. Personalet anført af Dounja går ud af sit gode skind for at yde service og komme med gode råd. Det er paradis...
Reactie van riad manissa op 5 jun 2017
Thank you for spending your time to give us a straight and detailed feedback.

8/10 – Goed

Yvonne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Liten gullig riad mitt i souken.
Mitt i souken. Taxi kan inte köra ända fram. Supergullig Riad. Väldigt trevlig familj. Pratar engelska.
Thank you for spending your time to give us a straight and detailed feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wunderschönes kleines Riad mit top Service
Das wunderschöne Riad Manissa ist ein kleines Gasthaus im Herzen der Medina. Es war recht schwer zu finden, da es nicht mit dem Taxi zu erreichen ist und in einer verwinkelten Seitenstraße liegt. Niemals hätten wir gedacht, dass so eine schöne kleine Oase hinter dem Tor versteckt ist. Wir waren so beeindruckt von der Gastfreundschaft und dem herzlichen Empfang der Mitarbeiter. Solch eine Nettigkeit und Herzlichkeit haben wir noch nie erlebt! Unser Zimmer war wunderschön eingerichtet mit Liebe zum Detail. Von der Dachterrasse hat man einen tollen Ausblick über Marrakech. Fast alle Sehenswürdigkeiten sind zu Fuß zu erreichen. Dieses schöne kleine Riad kann ich euch empfehlen, wenn ihr ein kleines aber feines Gasthaus in einer top Lage mit top Service und echtem marrokanischem Charme sucht. Wir werden auf jeden Fall wieder kommen! Danke für alles, liebes Riad Manissa :)
Reactie van dounia op 28 mrt 2017
Dear guest! Thank you for taking the time to let us know about your experiences in our Riad. Our Team is delighted to hear that you felt at home with us. We would be very happy to have you with us soon again, best greetings on behalf of the team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Riad close proximity to Jama El Fna
A nice, cosy Riad located within walking distance of the main square, Jama El Fna. Hospitality superb! Staff at Riad Manissa are very polite & welcoming. They demonstrate duty of care to their guest always! Staff will always go out their way to make you feel welcomed + very helpful in providing you with useful information when required. If you prefer to experience the more traditional lifestlye, then riads are the best places to stay. Cheap & good value for money. If you would like to exchange currency, recommendation is to visit Hotel Ali Exchange Bureau. No commission. You get the exact currency in return as per the daily exchange rate. Situated in Jama El Fna, Opposite the horse carriages
Reactie van dounia op 28 mrt 2017
Dear guest! Thank you for taking the time to let us know about your experiences in our Riad. Our Team is delighted to hear that you felt at home with us. We would be very happy to have you with us soon again, best greetings on behalf of the team

10/10 – Uitstekend

Alex et Pascal, Bordeaux

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Au cœur de la Médina, un splendide havre de paix..
Ce calme et magnifique Riad bénéficie de la proximité de la célèbre place djama El fna et donc d'une localisation parfaite pour visiter Marrakech ou partir à la découverte d'autres sites plus éloignes grâce aux taxis. Restaurants et souk à proximité immédiate. 15 minutes de l'aéroport en taxis .Accueil adorable, vraiment parfait!
Reactie van riad manissa op 19 mrt 2017
Merci pour votre aimable message au nom de tout les personnels je vous remercie au fond du cour

10/10 – Uitstekend

Astrid Aglaia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejlig riad godt placeret i medinaen. Super imødekommende service.
Reactie van General Manager op 24 feb 2017
Dear guest! Thank you for taking the time to let us know about your experiences in our Riad. Our Team is delighted to hear that you felt at home with us. We would be very happy to have you with us soon again, best greetings on behalf of the team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 24 feb 2017
Dear guest! Thank you for taking the time to let us know about your experiences in our Riad. Our Team is delighted to hear that you felt at home with us. We would be very happy to have you with us soon again, best greetings on behalf of the team

8/10 – Goed

Harry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 7 jan 2017
Dear guest! Thank you for taking the time to let us know about your experiences in our Riad. Our Team is delighted to hear that you felt at home with us. We would be very happy to have you with us soon again, best greetings on behalf of the team

10/10 – Uitstekend

Rachel, montreal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place to stay
A lovely, friendly atmosphere close to all the attractions. Helpful staff and delicious homemade dinners. A cool terrace.

8/10 – Goed

Aky, New York

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a nice riad close to medina and main square
Dar Manissa is a relatively new riad; I believe there are a total of six rooms. It was very clean. Staff are very friendly, helpful, and fluent in English. Staying in a riad is completely different experience for me than staying in hotels. I really enjoyed staying in Riad Manissa. We had the key to the riad so that we could leave and come back any time we wanted. I was initially worried about accessibility of the riad because this riad is located in the medina where the roads very very narrow and winding and we had heavy luggage. Luckily, this medina is close to taxi service and bus stop which makes accessibility easier. Two wheeled push carts used to carry luggage from taxi stop to hotel for 20 dirhem (about 2 dollars)

10/10 – Uitstekend

JUAN RICARDO, Valencia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
MUY SATISFECHO
La estancia en este riad fué muy agradable. Si quieres estar en el autentico Marrakech, no dejes de hospedarte en el Riad Manissa. Amabilidad de Ali su gerente, limpieza y sobre todo su ubicación hacen del todo aconsejable reservar en él una habitación.