6/10 – Redelijk
Joacy
Reisde met partner
17 apr 2026
Our stay at SkyOne Hotel in Box Hill was generally good, but two problems really stood out:
1. Washing machine unusable
Dirty shoes were left inside the washing machine when we arrived, and no one removed them. We couldn’t use it for our entire stay.
2. Extremely poor after‑hours check‑in
Despite calling 30 minutes before arrival as instructed, the after‑hours concierge was still half an hour away when we arrived. He told us to wait in the shopping centre with our large luggages.
He finally showed up one hour later, then spent another 20 minutes on his phone yelling at someone before rushing us to sign the check‑in form without reading it. When questioned about the delay, he blamed public transport and said he wasn’t hotel staff, just helping. Excuse me???
The whole process took 1.5 hours and completely ruined the start of our stay.
Overall: The hotel itself is fine, but I strongly do not recommend relying on their after‑hours concierge service.
Joacy
3 nachten verbleven in april 2026



































