Hi Eleisha,Thanks for the love!Can't wait to host you again at Laneways!CheersGitta MargarethaHotel Manager

Hi IsabelThanks for the love!Can't wait to have you back at Laneways again soonCheersGitta MargarethaHotel Manager

Hi Samuel,Thanks for leaving your review. I'm sorry to hear you had a rough time during your stay with us. This isn't what we aim for, and I completely understand why you'd be disappointed with the room conditions you described.I'm glad our staff tried to make things right by moving you to another room, but it sounds like it wasn't enough to fix the issues. That's not okay, and I'm grateful you brought it to our attention. We’re already looking into the mildew, the flooring, and the other maintenance problems to make sure we get them sorted out for good. If you give us another chance in the future, we'd love to make it up to you. Please feel free to reach out to me or my team directly, and we'll ensure your next stay is miles better than the last one.Thanks again for the review, and sorry for the inconvenience.CheersGitta MargarethaHotel Manager

Thank you for your wonderful review, Jessica! We're thrilled to hear that you enjoyed our hotel's convenient location, and it's delightful to know that our check-in team made a positive impression and pleasantly surprised you with a room upgrade! :)We're also glad to hear that Sue provided you with helpful recommendations. She is a superstar!We hope to welcome you back soon for another delightful stay!

WOW! Thank you so much for leaving such a great review, Adrienne! We can't wait to have you back again very soon! :)

We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that our hotel was a great fit for your family. Come back and visit soon! )

Wow, thanks for the perfect score, Ken! We're stoked you had such a great time! Can't wait to have you back for more fun!

Thank you for sharing your experience with us, Joel! We're thrilled you found our location convenient for exploring the CBD and enjoyed the diverse dining options nearby, especially the Asian restaurants. It's wonderful to know that our staff made your stay even better with their friendliness. We can't wait to welcome you back for another enjoyable visit!

Wow, thank you for the perfect score! We're thrilled that you had such a great experience with us. We can't wait to have you back for another amazing stay!

Thank you for taking the time to share your experience with us, Chad! We're thrilled to hear that you enjoyed our hotel's location and it's wonderful that you appreciated our unique boutique design, inspired by Melbourne's iconic laneways. We hope to have the pleasure of welcoming you back soon! )

Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's great location! We apologise for any inconvenience caused by noise from the street. We've checked and noted that your room was on level one. Being situated in the heart of the CBD, street noise can sometimes be unavoidable. However, for your next visit, please feel free to let us know in advance if you prefer a quieter room, and we'll do our best to accommodate your request, such as placing you on a higher floor level ) We hope to have the opportunity to welcome you back for a more peaceful stay! :)

Thanks for the 5/5 review, Mathew! We're thrilled you had a great experience! Hope to see you again soon! :)

Thank you Jacqueline for your wonderful review!!!We're thrilled to hear that Laneways by Ovolo was the perfect fit for your family trip. We hope to welcome you back soon for another fantastic stay!!!XOXO

Hey Michael! Thanks a million for the shoutout! Can't wait to host you again for more good times and groovy memories. Stay awesome!

WOW! Daniel - thank you so much for leaving a perfect score! 3 XOXO

Wow! Thanks for the 5 stars Grace!!

OMG! Thank you so much Christine for the 5 star review! We're looking forward to having you stay with us again! XOXO

Thanks for the fab review Keith

Cheers Gavin

10/10 for you too Lucas

Cheers for the 5 stars Liam

Thanks for the review Danielle. The team is always here 24/7 to help with any extra amenities or information you need.

Thanks Shaun, we hope to welcome you back again soon

Thanks for the 5 stars Edward

Cheers to you Dale :)

See you again soon Gordon! Thanks for the 5 stars :)

Cheers for the fab review Rachel - see you again soon

Thanks Tristan

Hi Chris,Thanks for the love!Can't wait to see you again soon at Laneways

Hi Ellen!We're thrilled to hear that you found our front desk staff absolutely lovely. They do have a knack for spreading sunshine! We're also delighted to know you enjoyed the comfort of our beds and the spaciousness of your room. We aim to make your stay as cozy and welcoming as possible.We're already planning to give our beds a standing ovation, and the rooms are blushing with pride. Please consider us your home away from home, and we can't wait to welcome you back for more good times and comfortable snoozes.CheersGitta

Hi Shane,Wow, thanks a bunch for your kind words! We're thrilled to hear you enjoyed our funky little oasis in the theatre district. We like to think of it as our own little Broadway show, starring our amazing staff as the stars.The fact that you appreciated our free drink and lollies station just made our day. We believe every elevator ride should come with a touch of sweetness and a sprinkle of fun.Your recommendation means the world to us. We can't wait to welcome you back to our cozy corner of the world. Until then, keep spreading the sweet vibes and theatre district magic!CheersGitta

Hi Jan!Thanks a million for your kind words! We're delighted to hear you enjoyed your stay. Our friendly staff and complimentary drinks are just a sneak peek into the wonderful experience we strive to offer. We're like a family here, and our guests are cherished members.Next time you're in town, consider us your home away from home. We can't wait to welcome you back at Laneways with more smiles, warmth, and of course, more free drinks! CheersGittaOperations Manager

Hi Kate!Wow, thanks a million for your kind words! We're absolutely thrilled to be your go-to for fantastic stays. Your compliments are like music to our ears.The fact that you find our rooms clean, modern, and comfy truly warms our hearts. As for the free mini bar and snacks, we believe that the way to a guest's heart is through their stomach – or in this case, the mini bar. It's the little things, right?And our convenient location near those wonderful restaurants? Well, we'd like to think we're their not-so-secret admirers. They're great, but we like to think we're the sidekick that makes your dining adventures even better.Thanks for being part of our Ovolo family, and we can't wait to welcome you back for more fantastic stays and complimentary snacks. Stay fabulous!CheersGittaOperations Manager

Hi Elizabeth!We're elated to read your review and discover that you had a great time at Laneways! Our staff is all smiles knowing they made your stay special. Now that you're part of our extended hotel family, we can't wait to welcome you back for another round of good times. We're brewing up even more friendly smiles, helpful tips, and perhaps a few surprises to make your next stay even better.In the meantime, if you ever need a virtual pep talk, travel tips, or just a good joke, don't hesitate to reach out to us. After all, once you've stayed with us, you're never just a guest - you're a friend!Cheers to more fantastic stays in the future. Until we meet again!GittaOperations Manager

Hi Christine,Thank you for your kind words and for choosing Laneways by Ovolo! We're thrilled to hear you enjoyed our friendly and helpful staff – they're the real MVPs in making your stay memorable.As for the lovely room and comfortable bed, we believe that good sleep is a non-negotiable travel luxury. Our beds are so cozy that they have a secret pact with the Sandman to ensure a great night's sleep for all our guests.Your review puts a smile on our faces wider than a check-in counter, and that's pretty wide! If there's anything more you'd like from us, whether it's fluffier pillows or even friendlier staff (if that's possible), don't hesitate to reach out.We can't wait to welcome you back soon at Laneways!CheersGittaOperations Manager

Hi Anthony,Thank you for your delightful review! We're thrilled to hear that you found our reception team to be a pleasure. We've secretly trained them in the Jedi arts of hospitality, and it seems they've mastered it.Handling short-notice extensions with aplomb? Well, that's our superhero cape coming out. We like to think of ourselves as the Avengers of the hospitality world, ready to swoop in and save your stay.As for the place running smoothly, we've got a top-secret team of elves who work tirelessly behind the scenes. They've got everything under control, making sure you feel like royalty.Remember, our mission is to provide you with the best experience possible. And just like any good superhero team, we'll be here to save the day on your next visit!CheersGittaOperations Manager

Hi Shenae,Thank you for your delightful review! We're thrilled to hear that you enjoyed our excellent friendly service, pristine accommodations, and the allure of our beautiful minibar. We firmly believe that a well-stocked minibar is a gateway to happiness, or at least a great conversation starter!Your kind words truly make our day, and we've shared your compliments with our team. We have a theory that friendliness is contagious, and your positivity might just be the reason our staff is wearing extra-large smiles today.We can't wait to welcome you back for another round of friendly service, pristine rooms, and of course, the ever-enticing minibar. Cheers

Hi Adriana,First of all, thank you for taking the time to share your thoughts on your recent stay with us. We genuinely appreciate your feedback, both the compliments and the criticisms.We're delighted to hear that you found our staff attentive. However, we're truly sorry to learn that you were displeased with the ambiance and the discussions you overheard at our reception area. We'll be sure to address this internally to ensure a more discreet and guest-focused atmosphere in the future. After all, the reception area is indeed meant for receiving our valued guests and creating a welcoming environment.Regarding the decor and smell, we understand that personal preferences can vary greatly, and we're sorry to hear that our style didn't resonate with you. We'll certainly consider your feedback as we continue to make improvements.We're disappointed that you wouldn't consider returning or recommending our establishment. We hope you might reconsider in the future, as we are committed to enhancing the guest experience.Once again, thank you for your feedback, as it helps us grow and improve. We wish you pleasant travels and hope you find accommodations more to your liking in the future.Sincerely,GittaOperations Manager

Hi Jesse,Thank you so much for your review! We're delighted to hear that your stay with us was "perfect," well, almost. While we may not have control over the view, we're thrilled that everything else met or exceeded your expectations.In the meantime, we promise to continue providing you with top-notch service, comfortable accommodations, and all the amenities that make your stay truly exceptional.Thanks again for choosing us, and we can't wait to welcome you back for another perfect stay!CheersGitta Operations Manager

Hi Anna!Thanks for the love! Such a pleasure having you, and look forward to making more great memories together at Laneways by Ovolo

Cheers to you Paul for the feb review! Come back again and visit us soon :)

Cheers Glenn for the amazing review and mentioning Meg and Aash - they are superstars! We love that you are your pooch had the best time, and hope to welcome you all back again very soon :)

Cheers to you Joe, look forward to seeing you back very soon :)

Thanks for staying Tracey. Come back again soon :)

Thanks for the fab review Sue! We hope we will be welcoming you back again very very soon :)

Thanks for to 10/10 Gregory. Hope to welcome you back soon! :)

Thanks for staying Matilda! Hope to be welcoming you back again very soon!

Always a pleasure to have you Rachel. We'll see you again very soon :)