Exterieur

Beoordelingen van Novotel Melbourne Glen Waverley

4.5 out of 5
Novotel Melbourne Glen Waverley
285 Springvale Road, Glen Waverley, VIC

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 578 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 316 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 1000 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in mei 2024
Reactie van Ashan Abeykoon op 23 mei 2024
Dear JimI appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,Ashan AbeykoonGeneral Manager

6/10 – Redelijk

Vicky

Positief: Personeel en service
4 nachten verbleven in april 2024
Reactie van Ashan Abeykoon General Manager op 2 mei 2024
Dear Vicky,Thank you for 3 stars rating for your stay.If you would like to add anything or provide further feedback I would be happy to listen.Warm regards,

8/10 – Goed

Hong Ying Maggie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Too far away from city and other attraction areas. The train station is old and not modernized, no undercover paveway walking from hotel to train station.
5 nachten verbleven in maart 2024
Reactie van Ashan op 21 mrt 2024
Dear Hong,Thank you for sharing your feedback with us. We appreciate your insights, as they help us continually improve our services.We apologize if the distance from the city center did not meet your expectations. We recommend exploring our convenient transportation options, including taxis and rideshare services, which can swiftly connect you to the heart of the city.Thank you for choosing Novotel, and we hope to welcome you back soon.Sincerely,Ashan AbeykoonGeneral Manager

8/10 – Goed

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice facilities. Nearby eateries and shopping and entertainment. Breakfast was average
1 nacht verbleven in februari 2024
Reactie van Ashan op 2 apr 2024
Dear Stacey,Thank you for choosing Novotel for your recent stay, and for taking the time to share your feedback. We appreciate your positive comments about our nice facilities, as well as the convenience of being close to eateries and shopping. Our central location is indeed a highlight for many of our guests.We apologize that your breakfast experience did not meet your expectations. Rest assured, we take your feedback seriously, and our team is actively reviewing our breakfast offerings to ensure an improved experience for all our guests.We hope to have the opportunity to welcome you back to Novotel in the future, where we aim to exceed your expectations once again.Sincerely,Ashan AbeykoonGeneral Manager

8/10 – Goed

Jeff

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Ashan op 22 feb 2024
Dear Jeff,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,Ashan Abeykoon,General Manager

8/10 – Goed

Robby

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was tidy and room service menu was reasonable and high quality.
3 nachten verbleven in januari 2024
Reactie van Ashan op 2 feb 2024
Dear Robby,Thank you for your review. We are delighted to hear that you found your room tidy and the room service menu reasonable and of high quality. We take pride in providing our guests with the best possible experience and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon. If you have any further feedback or concerns, please do not hesitate to contact us. Regards,Ashan AbeykoonGeneral Manager

10/10 – Uitstekend

Vahe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 star safe
4 nachten verbleven in december 2023
Reactie van Ashan Abeykoon General Manager op 1 feb 2024
Dear Vahe, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Daniel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Ashan Abeykoon General Manager op 1 feb 2024
Dear Daniel, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023
Reactie van Ashan op 8 jan 2024
Dear Tim,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager

10/10 – Uitstekend

Warren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Ashan op 8 jan 2024
Dear Warren,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, quiet in rooms, close to food and shopping all walking distance
1 nacht verbleven in december 2023
Reactie van Ashan Abeykoon, General Manager op 6 dec 2023
Dear Adam,Thank you very much for your positive review from your recent stay here at Novotel Melbourne Glen Waverley.We are pleased to hear you enjoyed our hotels location and that you had a comfortable stay.We look forward to welcoming you back again soon.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Mannoj Arora Guest Service Manager op 5 dec 2023
Dear David,Thank you for your time to provide a feedback.We look forward to welcome you in near future.Warm regards,

10/10 – Uitstekend

Wendy

Positief: Netheid, voorzieningen
Wonderful place to stay Good shopping area Close to station for transport
2 nachten verbleven in november 2023
Reactie van Ashan op 28 nov 2023
Dear Wendy, Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our fantastic location. Your feedback is greatly appreciated and look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Ashan AbeykoonGeneral Manager

10/10 – Uitstekend

Kouji

5 nachten verbleven in november 2023
Reactie van Ashan Abeykoon, General Manager op 14 dec 2023
Dear Kouji,Thank you for your feedback from your recent stay with us.

8/10 – Goed

Vinesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Nice hotel in Glen Waverley bit annoying you have to pay extra for parking and the shower half door is terrible
2 nachten verbleven in november 2023
Reactie van Abbee Barr - Guest Service Manager op 20 nov 2023
Dear Vinesh,Thank you for your feedback regarding your recent stay with us here at Novotel Melbourne Glen Waverley. We're truly sorry to hear about the concerns you've raised. We appreciate your feedback regarding the shower and will pass this comment along.Please note we did try to contact you during your stay to discuss your previous review. If there is any issues please feel free to contact our friendly reception team during your stay so we can help to make your stay as comfortable as possible whilst still in house with us.We would love the opportunity to have you and your family stay with us again.Sincerely,

8/10 – Goed

Fraidoon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Ashan Abeykoon, General Manager op 5 nov 2023
Dear Fraidoon,Thank you for your review regarding your recent stay here at Novotel Melbourne Glen Waverley.Please let us know if you have any further feedback.Thank you again and we look forward to welcoming you back.Sincerely

10/10 – Uitstekend

Andre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Ashan Abeykoon- General Manager op 24 okt 2023
Dear Andre,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.

10/10 – Uitstekend

Alisha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely yet again! Thanks.
1 nacht verbleven in oktober 2023
Reactie van Ashan Abeykoon op 23 okt 2023
Dear Alisha,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly welcoming staff nice and private and had a nice swim in the pool
1 nacht verbleven in september 2023
Reactie van Mannoj Arora Guest Service Manager op 8 okt 2023
Dear Suzanne,Thank you for taking the time to share your positive experience at Novotel Melbourne Glen Waverley. We're delighted to hear that you enjoyed our pool facility and found our staff nice and friendly. Your feedback is greatly appreciated and will be shared with our team. We're committed to ensuring that every guest's visit is exceptional, and we look forward to the pleasure of welcoming you back for another wonderful stay. Sincerely, Mannoj AroraGuest Service Manager

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel came highly recommended and did not disappoint. Brilliant breakfast options and staff were fabulous. Will be back.
2 nachten verbleven in september 2023
Reactie van Mannoj Arora Guest Service Manager op 16 sep 2023
Dear Robert, Thank you for taking the time to tell us about your recent visit to the Novotel Melbourne Glen Waverley. I am glad to hear you found breakfast offering brilliant and staff fabulous. Thank you for this excellent feedback.Thank you again for sharing your experience Robert and we hope to welcome you back in the near future. Sincerely,

10/10 – Uitstekend

Rohan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot for families
1 nacht verbleven in augustus 2023
Reactie van Abbee Barr - Guest Service Manager op 2 sep 2023
Dear Rohan,Thank you for your feedback regarding your recent stay here with us at Novotel Melbourne Glen Waverley.I am pleased to hear you found our hotels location a convenient option for you and your family.Thank you again and we look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Beng Khoon

7 nachten verbleven in juli 2023
Reactie van Abbee Barr - Guest Service Manager op 10 aug 2023
Dear Beng Khoon,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.

8/10 – Goed

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Abbee Barr - Guest Service Manager op 23 jun 2023
Dear Angela,Thank you for taking the time to provide feedback from your recent stay with us here at Novotel Melbourne Glen Waverley.We look forward to welcoming you back again soon!

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Novotel Melbourne Glen Waverley op 17 jun 2023
Thank you for providing your feedback from your recent stay with us here at Novotel Melbourne Glen Waverley.Thank you for such an encouraging score, we look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Michelle

Zakenreiziger
Positief: Netheid, comfort kamer
6 nachten verbleven in juni 2023
Reactie van Novotel Melbourne Glen Waverley op 17 jun 2023
Thank you Michelle for your encouraging score.We look forward to welcoming you back!

10/10 – Uitstekend

Aarron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty good
1 nacht verbleven in juni 2023
Reactie van Novotel Melbourne Glen Waverley op 5 jun 2023
Dear Aarron,Thank you for your feedback!We look forward to welcoming you back again in the near future.

4/10 – Matig

Nicholas

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unexpected
Pretty run down and needs a good clean
1 nacht verbleven in mei 2023
Reactie van Novotel Melbourne Glen Waverley op 5 jun 2023
Dear Nicholas,Thank you for your feedback.We will pass this onto management and we appreciate you sharing your concerns.

10/10 – Uitstekend

Deanna, LAVINGTON

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Mannoj Arora Guest Service Manager op 10 jun 2023
Dear Deanna,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Kisung

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in april 2023
Reactie van Mannoj Arora Guest Service Manager op 2 mei 2023
Dear Kisung,Thank you for your feedback and stay with us.Sincerely,

10/10 – Uitstekend

Narinder

1 nacht verbleven in april 2023
Reactie van Mannoj Arora Guest Service Manager op 18 mei 2023
Dear Narinder,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit.Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Sincerely,

6/10 – Redelijk

Suzanne

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff did not want to issue me a receipt and told me to ask wotif to get one. First time to encounter that!
2 nachten verbleven in april 2023
Reactie van Novotel Melbourne Glen Waverley op 24 apr 2023
Dear Suzanne,Thank you for providing feedback from your recent stay here with us at Novotel Melbourne Glen Waverley.Unfortunately when payment is not made directly with the hotel, the receipts are not issued by us.However, we appreciate your feedback.Thank you again.Sincerely,

10/10 – Uitstekend

Ray

1 nacht verbleven in april 2023
Reactie van Novotel Melbourne Glen Waverley op 22 apr 2023
Thank you Ray for providing feedback from your recent stay with us.We appreciate your feedback and look forward to welcoming you back again in the near future.

2/10 – Ontzettend slecht

John

1 nacht verbleven in april 2023
Reactie van Novotel Melbourne Glen Waverley op 11 mei 2023
Thank you for providing feedback.We are sorry to hear your experience did not meet your expectations.We hope you will give us the chance to better serve you in the future.

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stop before hospital admission
Modern amenities and close to endless restaurants, shopping and entertainment. We stayed in a standard room with 2 doubles and we were happy with the comfort and cleanliness. The bathroom could do with a lick of paint and bit of a modernisation but it did the job. Definitely stay again now we know how well located the hotel is and the staff are very friendly.
1 nacht verbleven in april 2023
Reactie van Mannoj Arora- Guest Services Manager op 19 apr 2023
Dear Scott,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,

10/10 – Uitstekend

Miriam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had a great view, was spacious with a comfy window seat and nice soft carpet! Nice a quiet and clean, and the bath was a great bonus!
1 nacht verbleven in april 2023
Reactie van Novotel Melbourne Glen Waverley op 16 apr 2023
Dear Miriam,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.

8/10 – Goed

Mary

2 nachten verbleven in april 2023
Reactie van Mannoj Arora- Guest Services Manager op 5 mei 2023
Dear Mary,Thank you for taking the time to share your feedback.We highly appreciate it.Sincerely

2/10 – Ontzettend slecht

Eliz

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed 7 days The aircon not working and internet not working I give them very bad feedback on google.
7 nachten verbleven in april 2023
Reactie van Novotel Melbourne Glen Waverley op 12 apr 2023
Dear Eliz,Thank you for providing your feedback.

8/10 – Goed

Cherrymae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Mannoj Arora Guest Service Manager op 2 mei 2023
Dear Cherrymae,Thank you for your stay with us and feedback.We appreciate your taking the time.Sincerely

10/10 – Uitstekend

Kumud

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reception staff excellent specially the manager and Mark. Food was absolutely delicious!
3 nachten verbleven in maart 2023
Reactie van Mannoj Arora Guest Service Manager op 4 apr 2023
Dear Kumud,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel
Great location. Friendly staff. Clean and spacious room.
1 nacht verbleven in maart 2023
Reactie van Novotel Melbourne Glen Waverley op 24 mrt 2023
Dear Michael,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and felt welcomed by our friendly staff. This undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Novotel Melbourne Glen Waverley op 18 mrt 2023
Thank you very much for such an encouraging score!

8/10 – Goed

Karen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were given 5 door/carpark keys that didn't work over our 4 days
4 nachten verbleven in februari 2023
Reactie van Mannoj Arora- Guest Services Manager op 9 mrt 2023
Dear Karen,Thank you for taking the time to provide your feedback. I would like to apologize that the keys did not work as intended.We look forward to welcoming you in near future.Regards,r

6/10 – Redelijk

Jo

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The breakfast has very limited healthy options and the coffee was cold twice.
1 nacht verbleven in maart 2023
Reactie van Mannoj Arora- Guest Services Manager op 9 mrt 2023
Thanks for staying with us. We appreciate your feedback!I will share it with our team.Kind regards,

8/10 – Goed

Tracey

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only down fall for me was housekeeping walking straight in our room without any notice. Thankfully we were just sitting around relaxing. Other than that it was a great place to stay and we’ll definitely return in the future
2 nachten verbleven in maart 2023
Reactie van Mannoj Arora- Guest Services Manager op 9 mrt 2023
Thanks for staying with us. We appreciate your feedback!I will share it with our team. Please accept my sincere apologies for any inconvenience.Warm regards,

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2023
Reactie van Novotel Melbourne Glen Waverley op 24 mrt 2023
Dear Karen,Thank you very much for your feedback regarding your recent stay with us here at Novotel Melbourne Glen Waverley.We look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Carene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location
Overall is excellent, location and service are great. Regarding the WiFi, it is slow when we have to connect overseas website.
10 nachten verbleven in februari 2023
Reactie van Abbee Barr - Guest Service Manager op 2 mrt 2023
Dear Carene,Thank you very much for your feedback.We are thrilled to hear you had an enjoyable stay and found our location a convenient option for you.I will share your comments with our team and pass along your feedback regarding the WIFI.Warm Regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Meh
The air conditioning was useless, as was the fridge slightly cooler than room temperature. Parking was easy, TV was average, but the bathtub made it worthwhile
1 nacht verbleven in februari 2023
Reactie van Novotel Glen Waverley op 22 feb 2023
Thank you for your feedback

10/10 – Uitstekend

Alvin

1 nacht verbleven in januari 2023
Reactie van Abbee Barr - Guest Service Manager op 29 jan 2023
Dear Alvin,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.

8/10 – Goed

Melissa

1 nacht verbleven in januari 2023
Reactie van Abbee Barr - Guest Service Manager op 23 jan 2023
Dear Melissa,I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.

10/10 – Uitstekend

Wai ling

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2022
Reactie van Neil Brockway Guest Service Manager op 10 jan 2023
I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley.I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.Thank you again for sharing your experience.Sincerely,