3 outdoor pools, cabanas (surcharge), pool umbrellas

Beoordelingen van Eden Roc Miami Beach

4.5 out of 5
Eden Roc Miami Beach
4525 Collins Ave, Miami Beach, FL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 944 van 1954 beoordelingen" "
Gastenscore: 8 - Goed. 375 van 1954 beoordelingen" "
Gastenscore: 6 - Redelijk. 280 van 1954 beoordelingen" "
Gastenscore: 4 - Matig. 177 van 1954 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 178 van 1954 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tatiana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My experiences in Eden Roc Miami Beach Hotel exceed my expectations. The Staff members are out of this planet, any place I went they knew me and asking if I need anything. My experiences start at arrival Staff open the car door and Mr. Nico Valdes make sure you are taking care of. I special thanks to Mayelin, Maria Hermosa, Nash and Alberto from Costa Rica . What a great team. The customer services at the beach with Salvador and his team DJ and Diego from Peru, fabulous !!!! My friends and I had the best time ever. I strongly recommend Eden Roc Hotel not even for the ocean view and the food, but the Costumers services really made me feel a Queen. Thanks so much Mrs. Lunie at the changing room, what a nice lady. We will be back for more !!
2 nachten verbleven in april 2024
Reactie van Nora op 1 mei 2024
Thank you for your kind words. We're delighted you had an amazing stay and that everything met your expectations. We will be sure to share your kind words with our staff. We are grateful for your perfect rating, and we look forward to welcoming you back for another wonderful experience. Sincerely,

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We only stayed here because we wanted to be on the beach.
4 nachten verbleven in maart 2024
Reactie van Nora op 29 apr 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

10/10 – Uitstekend

Irina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location, and the view from the balcony was amazing!
3 nachten verbleven in april 2024
Reactie van Nora op 25 apr 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

10/10 – Uitstekend

Todd

Zakenreiziger
Positief: Voorzieningen
Excellent all around.
2 nachten verbleven in april 2024
Reactie van The Front Desk Team op 24 apr 2024
Thank you for staying with us, and for the great score! We hope to see you again soon!

8/10 – Goed

Albina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, good service and clean rooms. However, we pay considerable resort fees and umbrella was not included. We go there for the beach. It doesn’t make sense not to have umbrella included, like many other hotels do.
2 nachten verbleven in april 2024
Reactie van Nora op 23 apr 2024
Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to hear you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

2/10 – Ontzettend slecht

Pierre

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Bad service. All hotel restaurants and bars were closed.
1 nacht verbleven in april 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you for staying with us. We apologize for the experiences you had while we transitioned to a hotel buyout. We know it wasn't optimal.

10/10 – Uitstekend

Denis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best
2 nachten verbleven in april 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

6/10 – Redelijk

Tzipora, Brookline

Reisde met familie
Negatief: Netheid
Property very run down. Room wasn’t cleaned properly and took way too long to get extra towels.
2 nachten verbleven in april 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you so much for staying with us, and for your feedback. We apologize for the service delays, and will be following up with the appropriate teams.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very kind and helpful
3 nachten verbleven in april 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

8/10 – Goed

Sofia

Positief: Netheid, staat van de accommodatie en faciliteiten
Good.!
2 nachten verbleven in april 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

8/10 – Goed

Angelo

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you so much for staying with us, and for your positive score! We hope to see you again soon!

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s our fifth time here and always it’s just great. Easy for Miami, central location but quiet. Pool areas could do with an upgrade but otherwise fabulous beach restaurant , good size rooms well sound proofed and pleasant service from everyone. We will be back soon .
2 nachten verbleven in april 2024
Reactie van Nora op 19 apr 2024
Thank you for your kind words. We're delighted you had an amazing stay and that everything met your expectations. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,

10/10 – Uitstekend

Norman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing oceanfront view
1 nacht verbleven in april 2024
Reactie van Nora op 19 apr 2024
Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

8/10 – Goed

Adam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was pretty overall. Our room was ok, but not in the best shape with small issues (ie no door handle on the bathroom). You have to pay extra to have a small empty fridge brought up which I know a few guests were complaining about. The elevators were fast and the beach area was really nice. It's on par with other good hotels in the area. They do seem to host a lot of corporate functions and will close down certain areas/pools when they do. We stayed for 3 nights and there was an area shut down every day for something. Just something to be aware of. Overall we enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van Nora op 19 apr 2024
Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We'll work diligently to do better, and we hope to have a chance to earn your confidence in the future.Sincerely,

8/10 – Goed

Cynthia, Melbourne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Dear Cynthia,Thank you for staying with us at Eden Roc Miami Beach! We are happy to hear you were pleased with our location and hope to see you again for another awesome stay at Miami Beach.Sincerely,Maria VilchezEden RocHotel Manager

10/10 – Uitstekend

Edith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and service
1 nacht verbleven in maart 2024
Reactie van Nora op 16 apr 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

10/10 – Uitstekend

Ovsanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it!
3 nachten verbleven in april 2024
Reactie van Nora op 16 apr 2024
Thanks so much for the five stars! We are so pleased to hear you were able to enjoy your stay. We hope you will come to stay with us again for another awesome getaway, and thanks for staying at Eden Roc Miami Beach. Sincerely,

10/10 – Uitstekend

MARIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Nora op 16 apr 2024
Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

10/10 – Uitstekend

jessica

Positief: Netheid, staat van de accommodatie en faciliteiten
It’s was a great weekend
1 nacht verbleven in april 2024
Reactie van Nora op 14 apr 2024
Thank you so much for staying with us, and for the positive review! We hope to see you again soon. Best regards,

6/10 – Redelijk

Alexander

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Beid er Buchung hatten wir Frühstück für alle vier Angegebenen Personen gebucht. Im Hotel erfuhren wir, dass ein Frühstück nur für zwei Personen inbegriffen ist. Dies geht so nicht aus der Buchung hervor und wurde auf der Expedia Seite so nicht geschrieben. Man könnte schon fast von (arglistiger) Täuschung sprechen.
18 nachten verbleven in maart 2024
Reactie van Nora op 15 apr 2024
Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to hear you had some disappointments. We will be sure to review with our team as we continue to make improvements, and wish you well as your travels continue. Sincerely,

8/10 – Goed

Paige

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is lovely- a true resort experience steps away from South Beach. The Junior Suites in the new wing are fantastic- specious, immaculate, beautiful views and balcony. Fantastic for a family of four. The staff was generally great. The Inez Cafe in the lobby is extraordinarily expensive—even for a Miami resort—and most offerings are mediators at best. The resort needs a place to get basic toiletries and not $15 waters. Overall, a positive experience.
5 nachten verbleven in maart 2024
Reactie van Nora op 12 apr 2024
Thank you for choosing to stay with us. We are delighted to see you were impressed by our beautiful resort. The Junior Suites, views and balconies. With our friendly staff. We offer our sincere apologies if you if you had some disappointments. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Sincerely,

4/10 – Matig

Stephanie

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was severely disappointed with our stay at Eden Roc. We experienced some difficulty getting in due to weather, so we arrived at the property at 2:30 AM. We found a room with pee and hair on the toilet as well as left over food in our refrigerator (which reeked, it had been a couple of weeks). Since the front desk is only open until 3AM and our travel to the hotel was awful, we did not complain. The next day, we ordered room service. It was delayed 2 hours. We missed our scheduled appointment and had to completely rearrange our plans for the day. Next - we are a family with 2 young ones, 7 and 3. We thought Eden Roc would be a family friendly location, but none of the restaurants were accommodating and when we tried the cafe - we waited 45 minutes for a couple of paninis and salads. Finally, we were busy during the day and wanted to enjoy the beach at night - there were no beach towels to be found anywhere - 3 nights in a row. The property has an "expensive" section and a "moderate" section. While the "moderate" wing is expensive in my book, I certainly felt like a second-class citizen, getting the "lesser tier" experience, which included no beach towels. We were excited to try an "elevated" hotel experience and got the opposite. I was sincerely and deeply disappointed in the experience we received and wish I would have opted for the Fountainbleu instead.
3 nachten verbleven in maart 2024
Reactie van Nora op 12 apr 2024
Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to see you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

10/10 – Uitstekend

Sukhwinder

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience overall
3 nachten verbleven in april 2024
Reactie van The Front Desk Team op 11 apr 2024
Thank you for staying with us, and for the phenomenal score. We hope you stay with us again soon!

10/10 – Uitstekend

Jhalon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it
2 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 11 apr 2024
Thank you for staying with us, and for the phenomenal score. We hope you stay with us again soon!

2/10 – Ontzettend slecht

Stephen

4 nachten verbleven in april 2024
Reactie van The Front Desk Team op 30 apr 2024
Good afternoon and thank you for choosing Eden Roc. We're sorry we didn't exceed your standards. We'll be communicating your review with the appropriate departments.

8/10 – Goed

Dorothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great resort! Monti was wonderful! I don’t think most of the reviews are a true reflection of the hotel! The pools are all clean, fun, and live djs. The food is great! And nothing can beat the beach! I would recommend
3 nachten verbleven in april 2024
Reactie van The Front Desk Team op 11 apr 2024
Thank you so much for staying with us, and for the phenomenal score. We'll make sure to pass this along to Monte. :)

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 11 apr 2024
Thank you for staying with us, and for the phenomenal score. We hope you stay with us again soon!

10/10 – Uitstekend

Erika, Oakton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay, comfortable room, gorgeous view and friendly and helpful staff
2 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Erika,Wow, thank you for the five-star review! We're so happy you had such a comfortable time with us, and we'll be sure to pass on your compliments to our awesome team. We hope you'll visit us again soon!Sincerely,Maria VilchezEden RocHotel Manager

2/10 – Ontzettend slecht

Pamela

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The absolute worst hotel I’ve stayed at in Miami. Definitely not a 4.5 star hotel. Hotel was outdated, dirty and insanely expensive. A bottled orange juice cost $14 for reference. Staff is rude and inattentive. We were told there were no chairs left at the pool multiple times and it was impossible to get food/ drinks. There was one waiter for two pools. I called the front desk to ask for extra towels and they did not answer. Check in took over 30 minutes. I’ve never had worse service at any hotel, never mind for what we paid to stay here. AWFUL experience.
3 nachten verbleven in april 2024
Reactie van Nora op 9 apr 2024
Dear Pamela,Thank you for taking a moment to review your recent experience. We are sorry to hear about your disappointment, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share, as your valuable feedback helps us to improve our processes and better serve our guests. It is our hope that you will give us another opportunity in the future to deliver a seamless visit that reflects our true spirit of service. Sincerely,

10/10 – Uitstekend

Daniela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stuff all around
2 nachten verbleven in april 2024
Reactie van Nora op 13 apr 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

10/10 – Uitstekend

Suzanne, Somers

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotels, nice staff was very friendly of course everything is very expensive. Fortunately there’s nowhere in the entire building to buy anything that you may have left i.e. suntan, lotion, aloe, vera, a hairbrush, a Band-Aid. That’s an unfortunate.
4 nachten verbleven in april 2024
Reactie van Nora op 8 apr 2024
Thank you for being our guest at Eden Roc Miami Beach and for your kind words! We're delighted you had an amazing stay. We will share your comments with our team. Please accept our apologies for any inconvenience. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,

6/10 – Redelijk

Julie

Positief: Personeel en service
3 nachten verbleven in april 2024
Reactie van Nora op 9 apr 2024
Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to see you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

10/10 – Uitstekend

Wendy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to stay along Miami Beach, enjoyed walking on exercise path and hanging out in the lobby eating NOBU!
1 nacht verbleven in april 2024
Reactie van The Front Desk Team op 6 apr 2024
Thank you so much for staying with us, and for the positive review! We hope to see you again soon.

10/10 – Uitstekend

Tamara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 6 apr 2024
Thank you so much for staying with us, and for the positive review! We hope to see you again soon.

6/10 – Redelijk

Julie, Santa Monica

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The property was very nice, had a nice lobby, pool, beach area. the spa was ok, the gym was nice, like the excercize classes. The room was a bit worn and looked like it hadn't been updated for over 20 years and required some tlc. I had previously stayed in the Nobu Hotel a few floors above which was much nicer appointed. ln addition to the room needing updates, no slippers, or turn down service.
1 nacht verbleven in april 2024
Reactie van The Front Desk Team op 6 apr 2024
Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

10/10 – Uitstekend

Shannon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location
1 nacht verbleven in april 2024
Reactie van The Front Desk Team op 7 apr 2024
Thank you for staying with us, and for this fantastic review. We hope to see you again soon!

2/10 – Ontzettend slecht

Deisy

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It took over 2 hours to get our room. In addition, we had to wait another 2 hours after we got to our room to get our luggage
2 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 6 apr 2024
Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

8/10 – Goed

Magdalena

5 nachten verbleven in maart 2024
Reactie van Nora op 25 apr 2024
Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

8/10 – Goed

Athena

Positief: Netheid, personeel en service en voorzieningen
6 nachten verbleven in maart 2024
Reactie van Nora op 25 apr 2024
Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great pools , rooms, balconies, beach
3 nachten verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Jennifer,Thanks so much for the five stars! We are so pleased to hear you were able to enjoy our many amazing amenities, beach-adjacent property, and relaxing, leisurely pools! We hope you will come to stay with us again for another awesome getaway, and thanks for staying at Eden Roc Miami Beach.Sincerely,Maria VilchezEden RocHotel Manager

6/10 – Redelijk

Jacquelyn

Reisde met familie
Negatief: Netheid
The property itself was nice, the workers were friendly but my son found 7 used dried out contact lenses in our room and some in our bed which makes me question if the bedding was washed before we arrived. The staff was apologetic and said they would do a deep clean of our room but after coming back the the room after being out for 7 hours there were still contact lenses on the floor and neither of us wear contacts.
3 nachten verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Jacquelyn,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Sincerely,Maria VilchezEden RocHotel Manager

10/10 – Uitstekend

kwesi

4 nachten verbleven in maart 2024
Reactie van Fernanda Moreira Front Office Manager op 24 apr 2024
Thank you so much for staying with us, and for the phenomenal score. We hope you stay with us again soon!

4/10 – Matig

Adisa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen
Reactie van The Front Desk Team op 6 apr 2024
Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

4/10 – Matig

Joshua Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 6 apr 2024
Thank you for staying with us. We're sorry we didn't exceed your expectations. We'll be distributing your feedback to the appropriate departments.

8/10 – Goed

Devesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was not cleaned once before 5pm and our checkin was delayed an hour. Otherwise great experiences.
4 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 3 apr 2024
Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

10/10 – Uitstekend

Miranda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Front Desk Team op 3 apr 2024
Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

4/10 – Matig

Jermain

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I booked at loft upon checking in I was given a different room because they was no available loft. So I spend my 4 night and check and went to another hotel for the 5th night. They can keep the money for the extra night I did not stay
5 nachten verbleven in maart 2024
Reactie van General Manager op 6 apr 2024
Dear Jermain,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. Take care, and we hope you enjoyed your time in Miami.Sincerely,Maria VilchezEden RocHotel Manager

10/10 – Uitstekend

Denzin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are very friendly and help ful
4 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 3 apr 2024
Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

8/10 – Goed

Mohammadhossein, Toronto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
4 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 3 apr 2024
Thank you for your positive review! We appreciate you staying with us and look forward to seeing you again soon!

10/10 – Uitstekend

Domenica

3 nachten verbleven in maart 2024
Reactie van The Front Desk Team op 22 apr 2024
Thank you so much for staying with us, and for your positive score! We hope to see you again soon!