Zitruimte lobby

Beoordelingen van Esmé Miami Beach

4 out of 5
Esmé Miami Beach
1438 Washington Avenue, Miami Beach, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 513 van 774 beoordelingen" "
Gastenscore: 8 - Goed. 143 van 774 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 774 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 774 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 774 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Claudet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The garden..service top. Personal very ni
10 nachten verbleven in oktober 2023
Reactie van Arpana op 14 okt 2023
Dear Claudet,Thank you for staying with us at the Esme Hotel and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 – Uitstekend

michelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at the Esme and it certainly won't be my last! The staff was incredibly polite, accommodating and personable. The hotel itself is so charming and the surrounding area is perfect for grabbing a coffee, strolling the streets and with great restaurants for lunch or dinner.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Edward, Jensen Beach

Zakenreiziger, Reisde met partner
Great stay. Very friendly staff. Look forward to the next time.
1 nacht verbleven in april 2024
Reactie van Arpana op 1 mei 2024
Dear Edward,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear you had a great stay and found our staff to be friendly.We look forward to welcoming you back for another memorable visit.

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous property great staff Love Jorge Pool Bar tender
1 nacht verbleven in april 2024
Reactie van Arpana op 29 apr 2024
Dear Laura,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear you enjoyed our property and the service provided by our staff. It sounds like Jorge at the pool bar made a great impression – we’ll be sure to pass along your compliments to him! We hope to welcome you back soon for another wonderful experience. Thank you again for your kind words.

10/10 – Uitstekend

Neda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Arpana op 1 mei 2024
Dear Neda,Thank you for staying with us at Esme Miami Beach Hotel and for rating our services 5 out of 5!We're thrilled to hear that you enjoyed your experience with us.We look forward to welcoming you back soon for another stellar stay!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Esmé is amazing. We really got lucky - this boutique hotel has it all. With so many to choose from in the area we really felt like this one was the best around. Friendly service, great vibes and literally opened up to a really fun dining street. Pro tip - take advantage of the free bike rentals.
1 nacht verbleven in april 2024
Reactie van Arpana op 29 apr 2024
Dear Mark,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you enjoyed your stay and appreciated our unique charm, friendly service, and vibrant location. It sounds like you made great use of the free bike rentals—a fantastic way to explore the area! We're glad you felt we stood out among the options in Miami Beach and look forward to your next visit, where we hope to delight you once again with everything Esmé has to offer.Thank you for sharing your pro tip and for your kind words!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Arpana op 28 apr 2024
Dear Michelle,Thank you for staying with us at Esme Miami Beach Hotel and for rating our services 5 out of 5!We're thrilled to know that we met your expectations and that you enjoyed your time with us. We aim to provide exceptional service and a memorable experience for all our guests, and it's always rewarding to receive such positive feedback.We look forward to the opportunity to welcome you back in the near future!

10/10 – Uitstekend

Jeffrey

Great spot and nice people!
1 nacht verbleven in april 2024
Reactie van Arpana op 28 apr 2024
Dear Jeffrey,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you enjoyed our location and found our team welcoming. We aim to create a memorable experience for each guest, and it's fantastic to know we succeeded with you.We look forward to your next visit and hope to impress you even more.

8/10 – Goed

Maria

Positief: Netheid, voorzieningen
Loved that it was in a prime location. A boutique hotel and the perfect amount of amenities for people that want to go to the beach and shop around the streets.
3 nachten verbleven in april 2024
Reactie van Arpana op 27 apr 2024
Dear Maria,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that our prime location and the boutique charm of our hotel added to the enjoyment of your stay. It sounds like you had a wonderful time exploring the beach and shopping in the area. We strive to provide just the right amenities to enhance our guests' experiences and we're glad we hit the mark for you.We look forward to having the pleasure of welcoming you back soon for another fabulous visit!

10/10 – Uitstekend

Manuel Ramon, Santo Domingo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Full of restaurants, walkable and close to stores and the beach
3 nachten verbleven in april 2024
Reactie van Front Office Managers op 26 apr 2024
Thank you for your feedback, Manuel. It was a pleasure hosting you. We look forward to hosting you again soon.

10/10 – Uitstekend

Alisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Front Office Managers op 26 apr 2024
Thank you for your feedback, Alisha. It was a pleasure hosting you and we look forward to hosting you again soon.

10/10 – Uitstekend

Kirstin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was great
1 nacht verbleven in april 2024
Reactie van Front Office Managers op 21 apr 2024
Thank you for your feedback, Kirstin. We are delighted to hear that you enjoyed your stay. Please let us when you are returning so we can ensure that your stay is even more magical.

10/10 – Uitstekend

Eva, Houston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was great
2 nachten verbleven in april 2024
Reactie van Front Office Managers op 21 apr 2024
Eva, thank you for your feedback. We are ecstatic to hear that you enjoyed your stay. Please let us when you are returning so we can ensure that your stay is even more magical.

10/10 – Uitstekend

Geraldine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, well-kept boutique hotel with beach access/chairs, caring staff. Liked the rooftop bar and pool area as well. My friends liked their cocktails. I loved the pilates they have on Saturday morning. My A/C was not fully functional in my room, so marked one star down for that, but they tried to fix it. With the fan, it was fine. Would definitely stay again and recommend. I stayed in a king room with a balcony. The view of the street is nice, but I think I would stay in a regular room or a larger room next time without a balcony.
3 nachten verbleven in april 2024
Reactie van Front Office Managers op 20 apr 2024
Hi Geraldine, it was pleasure hosting you. We are thrilled to hear that you enjoyed your stay with us. We look forward to hosting you again soon. Thank you for your feedback!

10/10 – Uitstekend

Michelle, Copley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super cute boutique hotel away from the craziness of South Beach. Hotel is clean and staff is friendly. We only stayed for two days but staying much longer would have been a bit more challenging. The room is tiny and the pool, while lovely, is also pretty small. But for a short stay it was absolutely perfect! We loved being right along Española Way with tons of food options. Best part was the beach access. A quick two block walk gets you access to a private beach area with free chairs and towels. Would definitely stay again!
2 nachten verbleven in april 2024
Reactie van Arpana op 19 apr 2024
Dear Michelle,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you enjoyed our boutique charm, cleanliness, and the friendliness of our staff. It's great to know that our location along Española Way enhanced your stay with its variety of dining options, and that our beach access added to your experience.We appreciate your feedback regarding the size of the room and pool. We understand that for longer stays, these aspects might be more of a consideration. We're always looking for ways to improve guest comfort and appreciate your insights.Thank you once again for choosing Esme Miami Beach Hotel, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 – Uitstekend

Dionne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esme is a beautiful property. My room was tastefully decorated and comfortable. I enjoyed the quiet atmosphere knowing I was close to lots of activities when ready. Will definitely stay here again.
1 nacht verbleven in april 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 19 apr 2024
Dear Dionne, thank you for taking the time to complete the survey and for such a reaffirming score. We are delighted you were able to get some much-needed rest and relaxation during your stay with us. We look forward to seeing you again soon. Safe travels

10/10 – Uitstekend

liza

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our favorite spot in Miami . A gem in itself right in the center of Espaniola way. The fusion of food, culture with ambiance is a few steps away . Alex at the reception was very responsive and went out of his way to accommodate our needs .This is always our best place to stay while in Miami . Specially visiting here 2-3x a year . You can count on safety and hospitality around this place .
3 nachten verbleven in april 2024
Reactie van Arpana op 16 apr 2024
Dear Liza,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that we continue to be your favorite spot in Miami. It's wonderful to know that the vibrant fusion of food, culture, and ambiance right at our doorstep enhances your visits. Your kind words about Alex will definitely be passed along, as his dedication to guest service truly embodies what we strive for. We're honored to be your chosen place to stay when you visit Miami 2-3 times a year, and we look forward to ensuring each of your visits is safe, comfortable, and memorable.Thank you once again for your loyalty and for sharing your experience. See you soon!

10/10 – Uitstekend

Stavroula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Arpana op 17 apr 2024
Dear Stavroula,Thank you for staying with us at Esme Miami Beach Hotel! We are thrilled to receive a 5 out of 5 rating from you and are glad that you enjoyed your experience. Our team works hard to provide exceptional service, and it’s rewarding to know that we've made your stay memorable. We look forward to welcoming you back for another wonderful visit soon!

10/10 – Uitstekend

Danielle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love my house … it’s hard pressed for me to find a hotel that’s better than my house.. unless I want to spend $1000 a night at 1hotel .. when I’m not in the mood to spend that amount I instead look for character and charm. Esmé has both of those. She’s quaint, she’s not new, but- she’s super artistic, and very fun. You feel like you’re in Italy or little Havana and the area itself is very fun and walkable. This hotel was a win for me
4 nachten verbleven in april 2024
Reactie van Arpana op 15 apr 2024
Dear Danielle,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you appreciated the unique charm and artistic flair of Esme. It's wonderful to know that our ambiance and location provided you with a delightful and memorable experience, reminiscent of Italy or Little Havana. We strive to offer a distinctive and enjoyable stay for our guests without the extravagant price tag, and it sounds like we hit the mark for you. Thank you for your kind words and for recognizing the character that Esme brings to life. We look forward to your next visit, hoping to win you over once again!

4/10 – Matig

Emma

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location of the property was very cute and the overall theming of the property was as well. However, our first floor unit felt run down and it was EXTREMELY dark. It was noisy in the halls and above us. We didn’t want to spend any time in the room because it quite frankly made us feel miserable. It was incredibly small and for some reason we woke up feeling damp each morning perhaps due to the humidity. I am extremely disappointed with this stay and feel like I wasted a lot of money staying here for my fiancés birthday. We will steer of this property in the future.
2 nachten verbleven in april 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 12 apr 2024
Dear Emma, I would like to thank you for reaching out and for staying with us here at Esme. We are disappointed to hear that your stay has not been up to your expectations. Happy birthday to your fiancé and we hope to see you again. Warm regards.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff and wonderful experience here. I hope to go back!
1 nacht verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 1 apr 2024
Dear Michael, we are delighted that you enjoyed your stay with us. Thank you for taking the time to complete the survey and the kind words about our staff. Your words make us proud, and we can wait to welcome you back. Until we see you again

8/10 – Goed

Anshika

Reisde met partner
Positief: Personeel en service
.
4 nachten verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 1 apr 2024
Dear Anshika, we are delighted that you enjoyed your stay with us. Thank you for taking the time to complete the survey. We look forward to seeing you again soon. Safe travels

6/10 – Redelijk

Jeremy

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Great location sevice was lacking. Room was small and noisy from cleaning staff early mornings..tried to charge us for items not used
5 nachten verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 29 mrt 2024
Dear Jeremy, it was a pleasure having you here with us at Esme. We apologize for the inconveniences you experienced during your stay and we have already rectified your concerns regarding your folio. We hope to welcome you back once again. Safe travels.

10/10 – Uitstekend

Nino

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van Arpana op 29 mrt 2024
Dear Nino,Thank you for staying with us at Esme Miami Beach Hotel!We're glad to hear your experience was good.If there's anything specific that made your stay enjoyable or areas you think we could improve, we'd love your feedback. We aim to make every stay exceptional, and your insights are incredibly valuable to us. Looking forward to hosting you again for an even better experience next time!

8/10 – Goed

david

7 nachten verbleven in maart 2024
Reactie van Arpana op 15 apr 2024
Dear David,Thank you for staying with us at Esme Miami Beach Hotel, and thank you for rating our services 4 out of 5! We're glad to know that you enjoyed your visit. We're always looking for ways to enhance our guest experience, so if there's anything specific that we can improve upon for your next stay, please let us know. We hope to have the opportunity to host you again and deliver an even more satisfying experience!

6/10 – Redelijk

ANDRES

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The hotel is good enough but very expensive for what it has to offer. The rooms are extremely small, they do not have even a small desk to work on. I will look for alternatives the next time I am in Miami.
2 nachten verbleven in februari 2024
Reactie van Arpana op 23 mrt 2024
Dear Andres,Thank you for staying with us at Esme Miami Beach Hotel!We appreciate you taking the time to share your feedback. We're sorry to hear that the room size and lack of certain amenities didn't meet your expectations, especially considering the value you were expecting for the price.Your input is crucial for us as we continuously work to improve our guest experiences and facilities. We will take your comments into consideration, especially regarding room functionality and overall value. We hope you'll consider giving us another opportunity to impress you should your travels bring you back to Miami, as we'd love the chance to provide you with an experience that not only meets but exceeds your expectations.

10/10 – Uitstekend

Adriana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This facility is clean, and staff is super nice. Has a roooftop pool and dining area which is so cute. Room are small but they do the job. Beach is like a 4 min walk and they give you 2 free toweled at the beach
3 nachten verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 22 mrt 2024
Dear Adriana, it was a pleasure having you stay with us. Thank you for taking the time to complete the survey and for the nice words about our staff and village. We are elated that you enjoyed your stay and look forward to seeing you again soon. Safe travels.

10/10 – Uitstekend

Lea

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room, AMAZING staff
3 nachten verbleven in maart 2024
Reactie van Arpana op 21 mrt 2024
Dear Lea,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you found your room to your liking and our staff amazing.Our team works hard to ensure every guest feels welcomed and well cared for, so your kind words mean a lot to us.We hope to have the pleasure of hosting you again soon for another wonderful experience.

6/10 – Redelijk

Prem

Zakenreiziger
Negatief: Voorzieningen
Did not have tv for the entire stay
1 nacht verbleven in maart 2024
Reactie van Arpana op 20 mrt 2024
Dear Prem,Thank you for staying with us at Esme Miami Beach Hotel!We sincerely apologize for the inconvenience you experienced with the lack of TV service throughout your stay.We understand how important it is for our guests to have access to all of our amenities, and we regret that we fell short in this area.Please be assured that we are looking into this issue to prevent a recurrence in the future.We hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.Should you wish to discuss this matter further or have any other feedback, please do not hesitate to contact us directly.

4/10 – Matig

JILL

Reisde met partner
Negatief: Voorzieningen
We will not return to this hotel. The music from the rooftop was blaring until midnight. The room itself was not clean, with much dust on the phone. There was no soap at the sink to wash your hands. This property is overpriced for such a tiny unkept room.
1 nacht verbleven in maart 2024
Reactie van Sanja Paunovic op 19 mrt 2024
Dear Jill,I would like to thank you for reaching out and for staying with us here at Esme.I am truly sorry to hear that your stay has not been up to your expectations, and I would like to connect with you directly to learn more about your experience.I will be reaching out to you directly via email and I am looking forward to chatting with you.I wish you a lovely rest of your day.Warm regards,

10/10 – Uitstekend

Andrew

2 nachten verbleven in maart 2024
Reactie van Arpana op 7 apr 2024
Dear Andrew,Thank you for staying with us at Esme Miami Beach Hotel and for rating us 5 out of 5!We're thrilled to know that your stay was to your utmost satisfaction. It's our top priority to ensure our guests have a memorable experience, and your high rating suggests we're on the right track.We look forward to welcoming you back for another wonderful visit!

4/10 – Matig

Anita

Negatief: Personeel en service, voorzieningen
The location was great close to the beach and Lincoln Rd.
3 nachten verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 18 mrt 2024
Dear Anita,we are disappointed you did not enjoy your stay. I would love to talk to you about how we could have made your stay better. Please feel free to give me a call at your convenience.

10/10 – Uitstekend

Erin Cecelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 18 mrt 2024
Dear Erin, we are delighted that you enjoyed your stay with us. Thank you for taking the time to complete the survey. We look forward to seeing you again soon. Safe travels.

10/10 – Uitstekend

Jeremy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is beautiful
1 nacht verbleven in maart 2024
Reactie van Arpana op 15 mrt 2024
Dear Jeremy,Thank you for staying with us at Esme Miami Beach Hotel! We're thrilled to hear you found our hotel beautiful. Our team works hard to create a welcoming and aesthetically pleasing environment for all our guests, and it's great to know that our efforts have made a positive impact on your stay. We hope to have the pleasure of hosting you again soon, ensuring another memorable experience.

6/10 – Redelijk

Mohammad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location but very small room and bathrooms have no lock.
1 nacht verbleven in maart 2024
Reactie van Arpana op 14 mrt 2024
Dear Mohammad,Thank you for staying with us at the Esme Miami Beach Hotel!We appreciate you taking the time to share your feedback regarding your experience. It's fantastic to hear that you enjoyed our prime location, right in the heart of Miami Beach which we hope allowed you to easily explore the vibrant surroundings of Miami Beach.We understand your concerns about the size of the room and the bathroom lock situation. Our hotel aims to blend charm and functionality in unique ways, and we realize that the room dimensions and design features might not meet everyone's expectations or preferences. Your comments on the bathroom locks are particularly noted, as the comfort and privacy of our guests are of utmost importance to us.We will certainly take your feedback into consideration as we continually strive to improve our guest experience.Thank you once again for your feedback. We hope that despite these issues, you were able to enjoy your time in Miami Beach, and we would love to have the opportunity to welcome you back in the future, perhaps in a room that better meets your space and privacy needs.

10/10 – Uitstekend

Alexandra

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here for one night. Amazing experience, staff was so kind friendly and helpful. Location is great and the hotel aesthetic was beautiful!
1 nacht verbleven in maart 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 9 mrt 2024
Dear Alexandra, we are delighted to hear that you enjoyed your stay with us. Thank you for taking the time to complete the survey and for your wonderful comments about our staff. We look forward to seeing you again soon. Safe travels.

10/10 – Uitstekend

Olivia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, staff was awesome. Lots of options for food at the hotel and nearby. Very short walk to the beach! The rooftop at the hotel is great. Special thanks to Joshua, Jorge, and Sanja!
3 nachten verbleven in februari 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 4 mrt 2024
Dear Olivia, thank you for staying with us at Esme Miami Beach and for your kind words about our staff and our manager, Sanja. We are delighted you enjoyed your stay and appreciated our proximity to excellent dining and the beach. We can't wait to welcome you back soon. Wishing you safe travels.

4/10 – Matig

Ashley

1 nacht verbleven in maart 2024
Reactie van Arpana op 23 mrt 2024
Dear Ashley,Thank you for staying with us at Esme Miami Beach Hotel!We have noticed that you rated our services low, and we are truly sorry to see that your experience did not meet the high standards we strive to uphold.We are committed to providing our guests with the best possible stay, and we would greatly appreciate the opportunity to learn more about what went wrong during your visit. Could you please contact us directly to share more details about your experience?Your feedback is crucial for us to make necessary improvements and ensure that future stays are enjoyable and meet our guests' expectations.We hope to hear from you soon and have the chance to make things right.

10/10 – Uitstekend

Toni

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel and staff!
3 nachten verbleven in februari 2024
Reactie van Arpana op 29 feb 2024
Dear Toni,Thank you for staying with us at the Esme Miami Beach Hotel!We're overjoyed to hear that you found our hotel amazing and our staff to be exceptional. It's our highest priority to ensure that every guest feels warmly welcomed and thoroughly looked after during their stay, and we're glad that we were able to make a positive impression on you. Our team takes great pride in their service and in maintaining a high standard of hospitality.We cannot wait to welcome you back again soon!

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend
1 nacht verbleven in februari 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 25 feb 2024
Dear Andrew, thank you for staying with us at Esme Miami Beach and for sharing your kind review. We are delighted you enjoyed your stay and can't wait to welcome you back soon. Wishing you safe travels until next time.

6/10 – Redelijk

Sharon

Positief: Netheid
6 nachten verbleven in februari 2024
Reactie van Front Office Managers op 27 feb 2024
Hey Sharon. It was pleasure hosting you. We hope to have you return with us in the near future. Please feel free to reach out to us directly if you need anything.

10/10 – Uitstekend

Hagen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place!
2 nachten verbleven in februari 2024
Reactie van Aamir Hayat op 22 feb 2024
Dear Hagen,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

10/10 – Uitstekend

Laurel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Greta location, very friendly staff, good pricing. Even borrowed a beach cruise for a nice trip down the boardwalk. The room was a little small, and we could have used more places to hang our stuff, but that was fine in the grand scheme of things. Would return!
3 nachten verbleven in februari 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 18 feb 2024
Dear Laurel,It was a pleasure having you stay with us. Thank you for taking the time to complete the survey and for your kind words. We are delighted you enjoyed the beach cruisers. Your feedback is important as it helps us in our ever-continuing quest to provide world-class service. We look forward to seeing you again soon. Safe travels!

8/10 – Goed

Jordan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute boutique hotel with quaint on site amenities and dining nearby.
1 nacht verbleven in februari 2024
Reactie van Front Office Managers op 13 feb 2024
Hey Jordan! We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback. We look forward to seeing you again soon.

10/10 – Uitstekend

Zhao

1 nacht verbleven in februari 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 20 mrt 2024
Dear Zhao, we are delighted that you enjoyed your stay with us. Thank you for taking the time to complete the survey. We look forward to seeing you again soon. Safe travels.

8/10 – Goed

Luciana

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The check-in front desk receptionist was rude then overly friendly which came off as incredibly disingenuous. This was not an ideal first impression for the hotel. We had a great interaction with the bellman Vinny who took care of us when our room was not ready. It is a very charming boutique hotel located in a more touristy area. We did not mind the touristy aspect as we were put in the back Building D which was quieter than the rest of the hotel. It was centrally located allowing us to walk everywhere we wanted to go in the South Beach area. The resort fee is a bit high considering what you get if you cannot use the beach chairs. If you are able to use the beach chairs then the resort fee is fair given the pricing of $21US per chair per day. Overall the hotel offers a great intermediate option if you want a nicer hotel than the dive hotels in the South Beach area and not the very high end beachfront hotels.
3 nachten verbleven in februari 2024
Reactie van Front Office Managers op 12 feb 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again soon.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Front Office Managers op 11 feb 2024
Thank you so much for staying with us. We appreciate your feedback. We look forward to seeing you again.

10/10 – Uitstekend

Gregory S

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van Front Office Managers op 6 feb 2024
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you again.

8/10 – Goed

Krystle

2 nachten verbleven in januari 2024
Reactie van Frantz Desir | Assistant Front Office Manager op 20 mrt 2024
Dear Krystle, thank you for staying with us at Esme Miami Beach and for sharing review. We are delighted you enjoyed your stay and can't wait to welcome you back soon. Wishing you safe travels until next time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Aamir Hayat op 31 jan 2024
Dear Guest,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team