Hi Dominique, Thank you for taking time out and providing us this amazing feedback on your stay, it is truly appreciated. It was a great pleasure having you with us. It is evident by the rating you gave that your stay was more than amazing, we are glad we could cater to your needs exceptionally well.We are looking forward to having you with us on your next visit around Miami.Kind RegardsOctaviaFontainebleau Guest Services

Dear Nick,I am sorry that we did not deliver the iconic service Fontainebleau is known for. We never like hearing that our guests leave a vacation disappointed. I would appreciate the opportunity to talk with you and learn more. Please reach out to us directly at info@fontainebleau.com with your full name and contact information. We extend our sincere apology for the mold that affected your livelihood and clothing. We will take all that you have mentioned into consideration in order to improve our room conditions and the quality of service. As a 5-star hotel well known for its rich history our aim is to exceed the expectations of our guests each time they come to the property.Nick, we hope you will give us another opportunity to better serve you.Best Regards,HopeFontainebleau Miami Beach Guest Services.

Dear Paul, We are delighted to hear that you enjoyed your stay We are committed to providing all our guests with five-star service and we hope to have the pleasure of welcoming you back soon.

Dear Ingrid, "We are glad to hear that you found the property to be very clean, with fantastic amenities, and friendly staff. Our ultimate objective is to make you feel at home during your stay. We strongly believe that all of our guests deserve to have a relaxing time and receive quality service."

Dear David, Thank you for taking the time to share your feedback with us. We apologize that we were unable to meet your expectations during your recent visit. It is always our goal to provide our guests with a luxurious and high-quality experience, and we regret that we fell short on this occasion. Your review is important to us, and we will take it seriously as we work to identify areas where we can improve. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Linda, Thank you for your feedback. We hope to see you soon.

Dear MelisaThank you for your feedback. We hope to see you soon.

Dear Guillermo, Thank you for your feedback. We hope to see you soon.

Dear Violeta,Thank you for your visit and for your nice words.We are so pleased to know you experienced a great time at the resort.We are looking forward to see you back soon at the propertyBest regards,

Dear Merve,Thank you for staying with us and for valuable review.We always aim to offer the best customer service experience and we are so sad we fell a little short on this time.We apologize for the issues you encountered.We will analyze the information youu provided us and find a solution.We hope to see you back soon.best regards,Steven

Dear Adelfri,Thank you for your review and your nice words.We hope to see you back soon on the premisesBest regards

Dear Maryanne,Thank you for your visit and for your kind review.We hope to see you back soon on the property.Best regards,

Dear Sheila,We are so happy to read your gentle words.Thank you for your visit.We hope to see you soon on the property.Best regards

Dear Silvano, Thank you for your feedback. We hope to see you soon.

Dear Gabriel, Thank you for your feedback. We hope to see you soon.

Dear Roman,We deeply regret that your stay did not meet your expectations, and we apologize for the poor experience and the perception that the value did not match the price. Our goal is to deliver a top-notch experience to all our guests, and we regret that we failed to do so on this occasion. Please rest assured that we will take proactive steps to address your concerns and prevent similar issues from arising in the future. We appreciate you taking the time to share your feedback with us.

Dear Austin, We deeply regret that your stay did not meet your expectations, and we apologize for the poor experience and the perception that the value did not match the price. Our goal is to deliver a top-notch experience to all our guests, and we regret that we failed to do so on this occasion. Please rest assured that we will take proactive steps to address your concerns and prevent similar issues from arising in the future. We appreciate you taking the time to share your feedback with us.

Dear Adrian, Thank you for your feedback. We hope to see you soon.

Dear Lenor, Thank you for your feedback. We hope to see you soon.

Dear Donte, Thank you for your feedback. We hope to see you soon.

Dear Alesia, Thank you for your feedback. We hope to see you soon.

Dear Jose, Thank you for your feedback. We hope to see you soon.

Dear Menalick, Thank you for your feedback. We hope to see you soon.

Dear Lindsay Anne, We are thrilled to hear that your stay was enjoyable and that you found our service to be exceptional. Our team strives to provide the best possible experience for all of our guests, and it's wonderful to see that our efforts have paid off. Your feedback is greatly appreciated and we hope to have the pleasure of hosting you again in the near future.

Dear Paul, Thank you for your feedback. We hope to see you soon.

Dear Samantha, Thank you for sharing your feedback. We hope to see you back soon.

Dear Sofia, Thank you for sharing you experience with us. We apologize because the beach cabana was obstructing the Oceanview. We are going to take your review as a priority and start making changes that allow us to perform a better job.

Dear Alex, Thank you for your feedback. We apologize for any inconvenience caused by the shower and hope to have the opportunity to serve you again soon.

Dear Charles, Thank you for sharing your feedback. We hope to see you back soon.

Dear Anvesh, We sincerely apologize for the inconvenience caused by the room not meeting your expectations. We take your feedback seriously and will work on implementing positive changes that can help us improve our service in the future.

Dear Cassandra, Thank you for sharing your feedback. We hope to see you back soon.

Dear Jaklien, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the room not meeting your expectations and for the lack of cleanliness of the linen as well the absence of a coffee machine in your room. We take your feedback seriously and will work on implementing positive changes that can help us to improve our services in the future.

Dear Caroline, We apologize for not meeting your expectations. We will make the effort to provide a better experience in the future,We are sorry to hear you did not find the property to be a family-friendly. We are committed to improving in this area and will take steps to do so.''

Dear Olga, We are sad to see you overall score. We strive to provide exceptional service and are committed to making positive changes to ensure an amazing experience.

Dear Chassity, We are glad to hear that you found the property to be very clean, with fantastic amenities, and a friendly staff. Our ultimate objective is to make you feel at home during your stay. We strongly believe that all of our guests deserve to have a relaxing time and receive quality service. Thank you for your rating.

Dear Blake, We appreciate your feedback on your stay with us and are committed to ensuring that you enjoy a luxurious and pleasant experience. We hope to see you again soon.

Dear Jessica, Thank you for providing us with a positive review, We are thrilled to hear that you enjoyed your stay and found the property to be amazing. However, we apologize for any inconvenience you may have experienced while moving from the beach to the pool. We will address this issue and take the necessary steps to prevent or reduce such concerns in the future. We look forward to seeing you again soon.

Dear Igor, We are glad to hear that Fontainebleau Miami Beach is one of your favorite hotels. We hope to have the pleasure of welcoming you soon.

Dear Jorge, Thank you for your feedback. We are thrilled to hear that you and your two daughters enjoyed your stay at the resort. We look forward to welcoming you back soon, we are happy that you had a pleasant experience. Thank you once again for your feedback and for choosing our resort for your vacation.

Dear Tamin, Thank you for sharing your feedback. We hope to see you back soon.

Dear Oliver, Thank you for sharing your feedback with us. We always strive to provide a five-star service to our guests. We are delighted to know that you enjoyed the entertainment and the nightlife at Fontainebleau Miami Beach. We look forward of welcoming you again soon.

Dear Angel, Thank you for giving us a positive rating. We look forward to your next visit

Dear Sheena, Thank you for taking the time to share your review with us. We apologize because you felt the service was expensive. We are going to consider your opinion and improve in this area of opportunity. Thank you again for your feedback.

Dear Anand, Thank you for sharing your experience at Fontainebleau Miami Beach. When we do things with devotion. We always get positive results. Thank you again for your feedback.

Dear Candice, We are very sorry to hear that you had an unpleasant experience during your stay. Our aim is always to provide a five-star service, but it seems that we did not meet your expectations. We are going to take steps to improve in the areas where we fell short.. Thank you for sharing your experience with us at Fontainebleau Miami Beach.

Dear Claudio, Thank you for sharing your score. We are glad to see your rating. Thank you for your response.

Dear Antoine,We are thankful for your review.We are so happy that you visited us and enjoyed the view and the location of the resort.We are so glad that you had a great time with our Fontainebleau Miami Beach activities.We hope to see you back in the property

Dear Victoria, Thank you for sharing your feedback with us. We always strive to provide a five-star service to our guests. We are delighted to know that you enjoyed your stay at Fontainebleau Miami Beach. We look forward to welcoming you again soon.