Hi Maya! Thank you for your review! We're thrilled to hear you enjoyed our amazing pool, beachfront location, and convenient setting. It's wonderful to know that our family-friendly atmosphere made your stay enjoyable. We look forward to welcoming you and your family back soon!

Hello David John! Thank you for sharing your detailed feedback. We're glad to hear you enjoyed the size of your double suite, the beach area, and our great beach staff. We appreciate your comments on the kitchenette, room condition, and pool area, and will use them to improve our services. We'll also review our pricing for beach umbrellas to ensure it provides good value. We're pleased you found our location convenient and hope to welcome you back soon.

Hello Sonakshi! Thank you for sharing your experience! We're thrilled you enjoyed your stay in our spacious bungalow and found beach amenities convenient. It's great to hear you appreciated our dining options and the fantastic drinks at the pool bar. We're also glad the nearby pharmacy and dining options enhanced your visit. We look forward to welcoming you back for another enjoyable stay at the Sagamore Hotel!

Hi Spencer! Thank you for your feedback! We're delighted to hear that you found everything from our hotel and staff to your overall relaxation experience to be exceptional. We look forward to welcoming you back for another perfect stay!

Hello again Amy! Thank you for your feedback! We're thrilled to hear that you enjoyed the suite-style rooms and had a great experience with our staff! It's wonderful to know that you appreciated the beach access and our convenient location to restaurants and shops. We look forward to welcoming you back soon!

Hi Caroline! Thank you so much for your feedback! We're pleased you enjoyed our hotel's amenities and customer service. We understand your frustration with the parking expenses, and we'll certainly take your feedback into consideration as we strive to improve the overall guest experience. We hope to have the opportunity to welcome you back for another visit in the future.

Hello Rafael! We're delighted to hear that you had an exceptional experience during your stay with us! It's wonderful to know that we were able to provide all the amenities you needed in a convenient location, and that our staff made your stay even more enjoyable. Your intention to return is the highest compliment we could receive, and we can't wait to welcome you back for another memorable stay in the future! If there's anything specific you'd like us to prepare for your next visit, please feel free to let us know.

Hi George! Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found your check-in process smooth and that our staff members were able to provide courteous service. It's wonderful to know that you also found your room to be clean and spacious, as guest comfort and satisfaction are our top priorities. We hope you had a fantastic stay with us, and we would love to welcome you back again in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

Hello Cristian. We appreciate your detailed feedback about your recent experience at The Sagamore South Beach. It's disheartening to learn that your visit did not meet your expectations, especially regarding the noise levels, the condition of the beds, and the changes in atmosphere since previous visits. We sincerely apologize for any inconvenience caused by these issues.Your comments regarding the management's approach, the atmosphere, and the limited food options have been duly noted. We understand the importance of maintaining a peaceful and upscale environment for all guests and will address the concerns raised regarding noise levels and guest behavior around the pool area.Regarding the restaurant offerings, we will review our menu to ensure it provides a satisfactory variety for our guests. Additionally, your feedback regarding the comfort of the beds will be shared with our team for immediate attention.We value your loyalty and regret that your recent stay did not reflect the standards we aim to uphold. Rest assured, we are committed to making necessary improvements to regain your trust and ensure a more enjoyable experience for future visits. Thank you for bringing these matters to our attention.

We're delighted to hear you had a great stay and found our staff friendly and helpful! Your feedback about the property's appearance is appreciated. We continuously strive to enhance our guests' experience, and your comments will be taken into consideration as we evaluate improvements. We hope to welcome you back soon for another enjoyable stay!

Hello Kristal! Thank you for the kind words! We're thrilled that you enjoyed your time with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Thank you for your 5-star rating and for choosing The Sagamore! We're delighted to hear that our hotel suited your needs perfectly. Your satisfaction is our top priority, and we're thrilled that we could provide you with an enjoyable experience. We hope to have the pleasure of welcoming you back for another perfect stay in the future!

Hi Karyn! Thank you so much for your fantastic review! We're thrilled to hear that you thoroughly enjoyed your stay with us and that you found our pool area to be gorgeous. It's wonderful to know that you had the opportunity to meet some wonderful people while lounging by the pool. We take great pride in our staff, and we're delighted that they were able to exceed your expectations. We can't wait to welcome you back for another amazing stay at our hotel!

We're truly sorry to hear about your disappointing experience during your recent stay. This falls well below the high standards we aim to uphold at The Sagamore, and we apologize for any inconvenience caused by the issues you encountered. Your feedback is invaluable to us, and we will address these concerns with the utmost urgency to ensure they are promptly resolved.Rest assured, we take matters like cleanliness, maintenance, and guest satisfaction very seriously, and we will take immediate action to rectify the issues you've raised. Please know that this does not reflect the level of service and quality that we strive to provide to our valued guests.We sincerely apologize for falling short of your expectations, and we would appreciate the opportunity to make this right. If you would consider giving us another chance, please reach out to our management team directly so we can ensure your next experience exceeds your expectations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.

Hey Charles, Thank you staying with us and sharing your experience! We are thrilled to know that you enjoyed our staff, and they made you feel at home! Our superstars focus on ensuring that our guest feel at home! We hope to see you again soon!

Hi Richard,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great heated pool, beach access, and unbeatable location.Your feedback means a lot to us, and we're delighted to know that you had such a wonderful experience. We look forward to welcoming you back for another fantastic stay in the future.

Hello Francesca,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our nice pool and beach area.However, we apologize for any disappointment with the condition of your room. Providing clean and updated accommodations is important to us, and we regret any shortcomings you experienced.Your feedback is valuable to us as we strive to improve, and we will address these issues promptly to ensure improvements are made.We hope to have the opportunity to welcome you back for a more satisfying stay in the future.

Hi Miguel,Thank you for your kind words! We're thrilled to hear that you enjoyed the excellent service from our staff and appreciated the cleanliness of our facilities.Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience!

Hello Ana Marie. Thank you for choosing to stay with us and for taking the time to leave a rating. We're glad to hear that you had a positive experience overall. If there are any specific highlights of your stay you'd like to share or any areas where you feel we could improve, we're always eager to hear your feedback. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for another great stay in the future!

Thank you for the 5-star rating and staying with us!

Hey Tiffany! We are thrilled to know you enjoyed your stay! We hope to see you again soon!

Hi Alicia,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our great location with plenty of nearby restaurants, as well as the pool area and our food offerings.We apologize for any oversight regarding the cleanliness of the pool area bathrooms. We've communicated this feedback to our housekeeping team to ensure the pool bathrooms receive greater attention!We truly appreciate your recommendation and are thrilled to hear that you would stay with us again. Your feedback is greatly appreciated, and we are committed to addressing any areas that require improvement to enhance your experience further.We eagerly anticipate the opportunity to welcome you back for another delightful stay in the future.

Hello Thomas,Thank you for sharing your experience with us. While we regret any inconvenience caused by the initial check-in experience, we're thrilled to hear that Shelly and the rest of our team were able to turn things around and provide you with exceptional service throughout the remainder of your stay.We're delighted that you found our hotel to be lovely and conveniently located! Your feedback is invaluable to us, and we'll use it to ensure that all aspects of our guests' experiences meet our high standards.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Hello Tantra! Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience at The Sagamore. If you have any feedback or suggestions for us, feel free to share. We hope to welcome you back soon for another fantastic stay!

Hi Fabrizio, I want to apologize for the poor experience you had with us. We understand how important it is to stay connected and find the balance in work and vacation. I will connect with our engineering team to ensure our Wi-Fi is always up to speed and connected to the rest of the world! Apologies once again for this less than perfect experience.

Hi Amanda, I want to apologize for your less than stellar experience. Our goal is that from check in to check out guest have a positive, memorable, and pleasant experience. To know we failed is sadden and we wish to have another opportunity to show you a true sagamore experience. I have shared your feedback with our engineering team this way we can make those repairs, so the next guest is not affected in the same way.

We sincerely appreciate your 5-star rating! It's wonderful to know that you had a great experience with us. Your feedback means a lot to us, and we're delighted to have met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another excellent stay in the future!

Hi Huiping, Let me first apologize for the fire alarming going off during that night. We are our grateful that it was not a real alarm, but we understand how it could disrupt ones stay. With your resort fee, 2 hours of complimentary bike riding time. We hope to have the opportunity to show you a true Sagamore experience.

Hi Zohar, We sincerely apologize for the negative experience you encountered during your stay. We take your feedback seriously and will address these concerns to ensure a better experience for our future guests.

Hi James, Thank you for staying with us and sharing your experience with us! We are working on improving the common areas and rooms to enhance our overall ambience and guest experience. Please connect with us offline in regard to your lost item, we can reference our lost and found log.

Thank you for your kind words, David! We're thrilled to hear that you had a fantastic stay. We can't wait to welcome you back for many more memorable visits in the future.

Hello Osvaldo, Thank you for taking the time to share your rating. We're committed to providing the best possible experience for our guests, and your feedback is invaluable in helping us achieve that goal. If there are any specific areas where we can improve or if you have any concerns, please don't hesitate to reach out to us directly. We want to ensure that you have a pleasant stay with us, and we appreciate the opportunity to address any issues you may have encountered.

Hey Leah, Thank you for staying with us and sharing your feedback. We are pleased to know that you enjoyed your overall experience, from the location, beach, and restaurants. I do want to apologize that the odor in the room was not the best. We will be connecting with our maintenance/housekeeping team to address those issues.

Thank you for rating your experience and staying with us !

Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our property and attentive service. We appreciate your feedback regarding breakfast and will take it into consideration for future improvements.

Thank you for the 5-star rating, William! We are delighted to hear that you enjoyed your stay at Sagamore Hotel - South Beach.

So sadden to see this rating! We would love to know what happened during your that lead to this rating so we can improve.

We are sorry to see that you have left a 2-star rating without any explanation. We would love to hear more about your experience at our hotel so that we can improve our services and make sure that all of our guests have a pleasant stay.

We're truly sorry that you experienced a poor experience with us. Our aim is that every guest has a memorable and positive experience when staying with us, however we will be speaking with you to further understand your experience and determine what went wrong.

Thank you for the 5-star rating and feedback, Kelly! We are delighted to hear that you enjoyed your stay at Sagamore Hotel - South Beach.

Hey Timothy! Thank you for sharing your thoughts on your experience with us !

Thank you for taking the time to share your feedback with us!

Thank you for staying with us and sharing your feedback.!

Andrea, Thank you for the great feedback and we are happy to know you had an amazing stay with us! Catering to all our guest from aesthetic, decor, good eats, and vibes! We look forward to welcoming you back on your return visit!

Thank you for your kind words, Julie - Anne ! We are delighted to hear that you enjoy your stay with us and appreciate our team members' efforts to make your experience memorable. We look forward to welcoming you and your family back to the Sagamore Hotel soon!

Hi Kleotilda, Thank you for sharing your experience with us. I am happy to know you enjoyed your overall stay. We do our best to honor any request for late check outs, however, due to the demand of guest wanted it's just not something we can offer without delaying incoming guest. We hope to see you again and of course we will always try to honor any request.

Thank you for your kind words, Silviya! We're thrilled to hear that you had a great experience at Sagamore Hotel. Our team takes pride in providing excellent service, and we're glad you enjoyed our spacious rooms, balcony and convenient location. We look forward to welcoming you back soon!

Thank you for taking the time to share your experience with us! We are delighted to know that the service and location was nothing short of great! We look forward to your return visit!