4/10 – Matig
Jeffrey
8 nov 2025
Positief: Netheid, voorzieningen
At time of check-in Friday evening, the on duty desk clerk could not understand that I wished to pay for my stay in cash. He insisted on me swiping my credit card at the time, to which he subsequently charged my room. Then, he demanded a $150.00 security deposit for any possible damages that I might do to the room. Upon checkout Sunday morning, I asked the on duty desk clerk to apply an additional $50 dollars to the security deposit for the room payment and to reverse the charges made to my credit card Friday evening. He seemed unwilling to process my transaction willingly and after a short back and forth discussion, he sent one of the housekeepers to check my room for damages. When she returned and reported no damages, he then processed my security deposit and returned it to me. I then immediately gave it back to him, plus $50 dollars, to pay for my stay. And I had to ask him again to remove the room charges from my credit card. After some hesitation, he did remove the room charges from my credit card. I was very unhappy with the management of this Quality Inn and do not plan on staying at this location again. My overall impression of Quality Inns at present is not very good.
Jeffrey
2 nachten verbleven in oktober 2025
