Exterieur

Beoordelingen van Country Inn & Suites by Radisson, Forest Lake, MN

2.5 out of 5
Country Inn & Suites by Radisson, Forest Lake, MN
1954 West Broadway Avenue, Forest Lake, MN

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 263 van 685 beoordelingen" "
Gastenscore: 8 - Goed. 238 van 685 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 685 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 685 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 685 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Kaiden

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

4/10 – Matig

Roger

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
We were assigned to a room next to a defective pool pump. Staff was aware. Very distracting- should have blocked room until repaired
3 nachten verbleven in april 2024

8/10 – Goed

Diane

1 nacht verbleven in maart 2024

4/10 – Matig

Sonja

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is confusing how to enter the property when coming off I-35. The bed was uncomfortable, and I could hear the people in the next room arguing and swearing. I could also hear a lot of thumping noises and doors closing. The breakfast in the morning was not ready until at least one hour past the time it was supposed to start. Many people had to leave before they got breakfast. My elderly parents sat for an hour waiting for scrambled eggs.
1 nacht verbleven in maart 2024
Reactie van Kate op 19 apr 2024
It's unacceptable that breakfast wasn't ready on time, causing inconvenience for you and other guests. We'll investigate what led to the delay and implement measures to ensure prompt service in the future. We're truly sorry that the bed was uncomfortable and that you were disturbed by noise from neighboring rooms. Please accept our sincerest apologies for any inconvenience.

8/10 – Goed

Rose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kate op 19 apr 2024
Thank you Rose

2/10 – Ontzettend slecht

Jimmie

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I didn’t like that they aren’t serving hot breakfast in the morning that’s one of the main reasons I chose this place otherwise I wouldn’t have spent that much money
1 nacht verbleven in maart 2024
Reactie van Kate op 19 apr 2024
We appreciate you taking the time to share your feedback with us. We understand that the availability of a hot breakfast is important to our guests, and we're sorry to hear that it wasn't available during your stay. We strive to provide a satisfying experience for all our guests, and we regret any disappointment caused by this. Your comments are valuable to us, and we'll take them into consideration as we continue to improve our services. Thank you for choosing our place, and we hope to have the opportunity to exceed your expectations in the future.

10/10 – Uitstekend

janene

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Wasn’t the cleanest place but acceptable
1 nacht verbleven in maart 2024
Reactie van Kate op 19 apr 2024
Thank you for taking the time to share your feedback with us. While we're glad to hear that your overall experience was acceptable, we're sorry to learn that cleanliness fell short of your expectations. Please know that we take cleanliness very seriously, and we'll be addressing this issue to ensure a higher standard in the future. We appreciate your valuable input and hope to have the opportunity to exceed your expectations on your next visit.

10/10 – Uitstekend

Patty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had been on the road all day this little gem was perfectly placed off the exit. You can tell they have a lot of repeat guest because everyone knew the staff very well. I recommend
1 nacht verbleven in maart 2024
Reactie van Kate op 19 apr 2024
We're so pleased to hear that our location provided a convenient and welcoming respite during your travels! It's wonderful to know that our property's proximity to the exit made it a convenient stop for you. Our team takes pride in building relationships with our guests, and we're thrilled that you noticed the warm atmosphere created by our repeat visitors and familiar staff. Thank you for your recommendation, and we hope to have the pleasure of hosting you again in the future!

10/10 – Uitstekend

Aaron

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stay here a few times a year when the weather is bad. It saves us from a long commute in snow storms. Property is always clean and quiet with friendly staff.
1 nacht verbleven in maart 2024
Reactie van Kate op 19 apr 2024
It's fantastic to hear that you've made our place a reliable choice during inclement weather, and we're honored to be of service to you. Ensuring a clean, quiet environment and providing friendly service are top priorities for us, especially during challenging conditions like snowstorms. We appreciate your loyalty and look forward to welcoming you back on your next visit. If there's anything specific you'd like to see improved or maintained during your stays, please don't hesitate to let us know. Safe travels!

6/10 – Redelijk

JACQUELINE, HUGO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
everything was good except my room had sheets hanging on the window for drapes. I had to tie them together in the middle and still they didn't cover the whole window. The light coming in at night and the strong sun in the morning left me unable to sleep for most of the night. I was too tired to ask to be moved to another room. ???
1 nacht verbleven in februari 2024
Reactie van Kate op 22 mrt 2024
I am so sorry about the bed sheets on the window. The curtain has since been fixed.

2/10 – Ontzettend slecht

Alton

Had to pay them for my room. Thought I paid Expedia.
1 nacht verbleven in februari 2024
Reactie van Kate op 5 mrt 2024
Hello, We always take a credit card for incidentals, upon further investigation. Your card was not charged. It was the prepaid card that we used.

10/10 – Uitstekend

Renee, Parsons

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this hotel. Clean and staff always friendly. Several eating options close by.
1 nacht verbleven in februari 2024
Reactie van Kate op 5 mrt 2024
Thank you Renee for the great review! :) We will see you next time.

10/10 – Uitstekend

LINDA

Positief: Personeel en service
The hotel could us a bit of a face lift, but it was convenient and clean.
1 nacht verbleven in januari 2024
Reactie van Kate op 5 mrt 2024
Thank you Linda, we are working on getting everything updated :)

6/10 – Redelijk

Kelly

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Kate op 5 mrt 2024
Thank you Kelly for your review.

10/10 – Uitstekend

Aaron

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always quiet and clean when we stay here.
1 nacht verbleven in januari 2024
Reactie van Kate op 5 mrt 2024
Thank yo Aaron! We will see you next time.

10/10 – Uitstekend

Gina

1 nacht verbleven in januari 2024
Reactie van Kate op 5 mrt 2024
Thank yo Gina!

10/10 – Uitstekend

David

1 nacht verbleven in januari 2024
Reactie van Kate op 5 mrt 2024
Thank you David! We will see you next time :)

10/10 – Uitstekend

Laurie

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location, comfortable room, nice staff. Carpeting in the room was badly stained. Ew.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Melissa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty had ants and spiders. Loud kids running around screaming,
2 nachten verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Overall personnel was good to great. The facilities were not in top condition. Shutters falling off or gone off the building. Plaster plugging old holes in the walls in the room not painted over. Sandpaper texture walls. You can tell the building has been “well used” and could use an overall refresh. Worked for our purpose but a little rough around the edges.
2 nachten verbleven in december 2023

6/10 – Redelijk

Elaine

Reisde met familie
Positief: Personeel en service
This property is undergoing needed renovations. Staff was helpful and friendly. I appreciated real dishes, silverware, and glasses at breakfast.
1 nacht verbleven in november 2023

4/10 – Matig

David

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was friendly and welcoming. Request for additional washcloth and hand towel was fulfilled immediately. The bed was very comfortable, coverings were adequate. In-house breakfast was very good. But the room was not clean, and should not have been rented out. If an inspection had been done, the room should not have been approved. We cleaned what absolutely had to be done.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Erika

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazingly perfect
Spacious cozy hotel with amazing staff who are all very friendly and nice, vending machines, laundry on site, nice big rooms overall it was a wonderful stay thanks country inn
1 nacht verbleven in november 2023

6/10 – Redelijk

Chad

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They only left enough toilet paper to wipe half a rear end, about 4 squares... No extra rolls. Almost had to go out in the hall and use the carpet like a dog.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Kori

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room stunk like smoke. Hot tub broke. Spiders in wall
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kirsten

1 nacht verbleven in november 2023

10/10 – Uitstekend

Chuck

1 nacht verbleven in oktober 2023

4/10 – Matig

Hanna

Positief: Netheid, personeel en service
Our heater/AC didn't work and the room smelled like sweat masked by perfume. We also had to lay awake listening to some trashy drunk people scream and move furniture around in the pool and then in their room.
1 nacht verbleven in oktober 2023

8/10 – Goed

John

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jamie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quiet
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Mandy, Sisseton

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eric was amazing! He checked us in with no problems. He was very friendly and easy going! Property must be getting some updates to look a little more modernized. We had holes in the wall be the windows that came from a valance, the needed to be filled and painted over. The parking lot filled up and there was no parking after we came back from an outing so we parked in the property next door, hopefully this morning the vehicles are still there. Beds were super comfy.
1 nacht verbleven in oktober 2023
Reactie van kate op 28 okt 2023
Thank you Mandy!

10/10 – Uitstekend

Denise

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Ryan

1 nacht verbleven in oktober 2023
Reactie van kate op 28 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Dionna

Negatief: Personeel en service
No staff, unsure if sheets had been changed.
1 nacht verbleven in oktober 2023
Reactie van kate op 28 okt 2023
Dionna, we do have staff here 24/7 and our sheets are always changed between guests. We apologize for any inconveniences you experienced while staying with us.

8/10 – Goed

Caroline

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van kate op 28 okt 2023
Thank you for the feedback Caroline,

8/10 – Goed

Anna, Olathe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a little difficult to turn into the hotel from the main road.
1 nacht verbleven in september 2023
Reactie van kate op 8 okt 2023
We are very sorry about that. We hope everything else was great!

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The red stain on the comforter looks like ink... the other stain is brown and questionable. Called and asked for the bedding to be changed at 3:44 and let them know I wouldnt be back til late. Come now Im writing this about to sleep on the couch with doubts of how clean it is..
1 nacht verbleven in september 2023

8/10 – Goed

Alan, White City

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in september 2023
Reactie van kate op 28 okt 2023
Thank you Alan

10/10 – Uitstekend

Mark

1 nacht verbleven in september 2023
Reactie van kate op 28 okt 2023
Thank you Mark!

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The front desk people were incredible and very responsive. Great and wonderful employees -- Country Inn should be very pleased with their workers. The room I was in was very clean. The only thing about this hotel is as it's in the process of remodeling, or so I heard, the rooms were very cold and sterile. The use of color/art on the walls would help. I will also never understand the trend of using white sheets, a thin white comforter, with a thin white sheet on top of the comforter--none of that is inviting and white shows every stain imaginable. Warm-up the rooms somehow, even if in the middle of renovation. But everything else was fine. Guess I am impacted too much by "cold" or "sterile" ambiance!
1 nacht verbleven in september 2023

8/10 – Goed

Jean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van kate op 8 okt 2023
Thank you Jean

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A little hard to find the access road, but worth the effort. The front desk staff is friendly and efficient. The rooms are simple, but clean and comfortable.
1 nacht verbleven in september 2023
Reactie van kate op 8 okt 2023
Thank you Ronald

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was comfortable and clean and friendly!
1 nacht verbleven in september 2023
Reactie van kate op 8 okt 2023
Thank you!

4/10 – Matig

Trenda, Westminster

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Room smelled like smoke. We asked to speak to the manager but got no reply.
3 nachten verbleven in augustus 2023

8/10 – Goed

Janelle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in augustus 2023
Reactie van Kate op 16 aug 2023
Thank you Janelle!

6/10 – Redelijk

Ryan

1 nacht verbleven in augustus 2023
Reactie van Kate op 16 aug 2023
Thanks for the review Ryan!

10/10 – Uitstekend

kathleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023