Exterieur

Beoordelingen van Home2 Suites by Hilton Minneapolis Downtown, MN

3 out of 5
Home2 Suites by Hilton Minneapolis Downtown, MN
317 2nd Avenue South, Minneapolis, MN

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 61 van 127 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 127 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 127 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 127 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 127 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

Kim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Excellent room, and lounge area. Walkable to where I was going. Friendly staff. Did not like that they were charging $47 for valet parking. Went 2 blocks down to a garage for $17 parking...
1 nacht verbleven in mei 2024
Reactie van The Sales Team op 14 mei 2024
Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 – Uitstekend

Lesner, HIALEAH

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in april 2024
Reactie van The Sales Team op 29 apr 2024
Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 – Uitstekend

Marissa

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van The Sales Team op 26 apr 2024
Thank you for posting your review. We look forward to welcoming you back, next time you are in Downtown Minneapolis.

10/10 – Uitstekend

Nicole

Reisde met huisdieren, Reisde met partner
Positief: Voorzieningen
Very nice place, friendly staff.
2 nachten verbleven in april 2024
Reactie van The Sales Team op 24 apr 2024
Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

6/10 – Redelijk

Natali

Positief: Netheid, personeel en service
Once I checked into the hotel, I wanted to use the restroom in the room and the toilet was plugged
1 nacht verbleven in april 2024
Reactie van The Sales Team op 24 apr 2024
Natali, I am sorry to hear that happened to you. I hope our staff was able to fix the issue or moved you to a different guest room. We hope you will stay with us again next time you are in Downtown Minneapolis.

6/10 – Redelijk

Marty

Positief: Netheid, personeel en service en voorzieningen
Overall, very pretty room and felt very homely, especially for only being there one night. A couple things that stuck out to me however was that the room really was not that soundproof, you could hear people in the hallway rather clear and the AC unit was rather noisy. It also took the shower 5 minutes just to get Luke warm. So overall it was above average for me!
1 nacht verbleven in april 2024
Reactie van The Sales Team op 19 apr 2024
Thank you for your detailed feedback concerning your guest room. Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 – Uitstekend

Thuan

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe and convenient to my appointment building. It was hard to see the sign for registration and valet fee kinda too much. We stayed at the 3rd floor and an ice machine there but wasn’t working
1 nacht verbleven in april 2024
Reactie van The Sales Team op 19 apr 2024
It is fantastic to hear that you enjoyed your stay. We are so delighted to be able to help make guests feel at home away from home. We look forward to welcoming you back again. Thank you for taking the time to share your review.

8/10 – Goed

CHETHAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable stay
2 nachten verbleven in april 2024
Reactie van The Sales Team op 16 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our property comfortable. We hope you will stay with us again.

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Nice
1 nacht verbleven in april 2024
Reactie van The Sales Team op 8 apr 2024
Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Sales Team op 8 apr 2024
It is fantastic to hear that you enjoyed your stay. We are so delighted to be able to help make guests feel at home while away from home.

10/10 – Uitstekend

JAMES

4 nachten verbleven in maart 2024
Reactie van The Sales Team op 12 mrt 2024
Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 – Uitstekend

Sobhit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice
4 nachten verbleven in maart 2024
Reactie van The Sales Team op 12 mrt 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our staff to your liking, We look forward to welcoming you back!

10/10 – Uitstekend

Addison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the stay parking can be a bit tricky but otherwise loved it. Would stay again
2 nachten verbleven in februari 2024
Reactie van The Sales Team op 5 mrt 2024
Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 – Uitstekend

Mamadou

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the best hotel I've never experienced......Everythis is classic .Their rooms are very big and quiet.
2 nachten verbleven in februari 2024
Reactie van The Sales Team op 26 feb 2024
We are very pleased to see that you enjoyed your stay with us. We do our best to please our guests. We look forward to seeing you again.

4/10 – Matig

Amelia

4 nachten verbleven in januari 2024
Reactie van The Sales Team op 21 mrt 2024
We apologize for the disappointing experience and hope you would consider a future visit so that we can provide you with a more positive stay. Please feel free to contact the hotel directly and ask for the Manager on Duty as we would like to know what went right and what went wrong during your stay.

10/10 – Uitstekend

Kidus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van The Sales Team op 5 feb 2024
We greatly appreciate your review. We look forward to your next stay with us.

8/10 – Goed

Brenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Sales Team op 8 jan 2024
Brenda, we thank you for the rating and review. What could we have done better to receive a 10 out of 10?

8/10 – Goed

Loreta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Sales Team op 5 jan 2024
Thank you for taking time out of your busy schedule to provide feedback about your experience with us. We hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Sales Team op 5 jan 2024
Thank you for your review. Please let us know how we can improve to receive 10 out of 10.

6/10 – Redelijk

Heather

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Sales Team op 28 dec 2023
Heather, I am sorry to see that we did not meet your expectations. Please let me know how we can make it right. You may call the hotel directly and ask to speak with the manager on duty or you can provide this information through Expedia.

10/10 – Uitstekend

Gregorio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The gentleman that checked me in last night was a top tier employee in my eyes. He helped me get checked in even though I had lost my ID while bar hopping. He showed me to my room because honestly I don't think I would have made it without his help! THAT MAN NEEDS A RAISE!
1 nacht verbleven in december 2023
Reactie van Sales Team op 28 dec 2023
I am happy to see that Jerome was able to get you taken care of. We will see you next time you are in Downtown Minneapolis.

10/10 – Uitstekend

Shilekia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very nice pleasant very clean nice staff it was nice to stay in a hotel that was comfortable
3 nachten verbleven in december 2023
Reactie van Sales Team op 26 dec 2023
Shilekia, we greatly appreciate you taking the time out of your busy day to post a review of our hotel. We look forward to seeing you again.

10/10 – Uitstekend

Andrew

1 nacht verbleven in december 2023
Reactie van Sales Team op 26 dec 2023
Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 – Uitstekend

Rebeca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encanto muy servicial el personal
1 nacht verbleven in december 2023
Reactie van Sales Team op 26 dec 2023
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

4/10 – Matig

Brett

Reisde met een groep
Positief: Netheid, comfort kamer
2 nachten verbleven in november 2023
Reactie van Nick op 4 dec 2023
I am sorry you did not enjoy your stay more than it appears. If I can be of any assistance, please let me know. Best wishes for the Holidays!

10/10 – Uitstekend

Mireya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Is very clean and close to public transportation.
Reactie van Nick op 21 nov 2023
Thank you, Mireya, for being our guest and sharing your feedback. I am so glad you enjoyed your stay. We hope you will come back soon!

10/10 – Uitstekend

Cheryl

We went to see the Vikings game! And was pleasantly surprised at how close the stadium was and how easy the walk was! Also lots of places to park as well as lots of restaurants to go to ! Wonderful weekend for us!
2 nachten verbleven in november 2023
Reactie van Nick op 14 nov 2023
Thank you Cheryl for being our guest, we are so pleased you enjoyed the hotel and the location. Many of our guests enjoy concerts, museums and of course games at the stadium so I hope we will see you back again soon!

8/10 – Goed

Barbra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Nick op 4 dec 2023
Thank you Barbra for your feedback and we wish you a wonderful Christmas and New Year!

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location close to US Bank Stadium and great price!
2 nachten verbleven in november 2023
Reactie van Nick op 13 nov 2023
Thank you Lori and we hope to see you again soon!

8/10 – Goed

jennifer

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff is nice but the amenities fell short
I stayed in the 7th floor. There was no hot water in my shower. The gentleman at the breakfast buffet was working hard but falling short because he needed help. The coffee was empty. The pancake machine was empty with no sign. There was no more pancake batter. The front desk lady Faith was supper friendly as well as another staff member I met on the elevator. The valet took over 20 minutes for me to get my car.
1 nacht verbleven in november 2023
Reactie van Nick op 13 nov 2023
Thank you for your patience and your feedback. We are so pleased to finally have the technology issue resolved and get back to taking care of our guests. Thank you for staying with us and we hope to see you again soon!

10/10 – Uitstekend

Austin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Nick op 13 nov 2023
Thank you Austin and we hope to see you again soon!

2/10 – Ontzettend slecht

Latrell

1 nacht verbleven in november 2023
Reactie van Sales Team op 26 dec 2023
Latrell, I am sorry to see that your stay was less than ideal. What could we have done better?

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Concert night.
There were some problems at check in with the computers being down but the staff did their best to get us checked in promptly. I booked through another source thinking I’d get a better deal but don’t be fooled. Should always try the hotel first I guess.
Not much of a view.
1 nacht verbleven in november 2023
Reactie van Nick op 13 nov 2023
Thank you for your patience and your feedback. We are so pleased to finally have the technology issue resolved and get back to taking care of our guests. Thank you for staying with us and we hope to see you again soon!

8/10 – Goed

Lisa A

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was an unfortunate situation where the computers were not working and it took 45 minutes to check in and then valet parking came back and told us they sisnt have anymore room at 4:00 in the afternoon. A lot of frustrated people waiting to check in before going to the Billy Joel concert.
1 nacht verbleven in november 2023
Reactie van Nick op 13 nov 2023
Thank you for your patience and your feedback. We are so pleased to finally have the technology issue resolved and get back to taking care of our guests. Thank you for staying with us and we hope to see you again soon!

8/10 – Goed

Jean

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Jean and we hope to see you again soon!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay here was fantastic! Room was spacious, clean and comfortable. Staff was very friendly and helpful! Breakfast was great! Gym was nice and not busy when I wanted to use it, which is always a plus! One tip - definitely call valet for your vehicle 15-20 mins in advance, as this is the one thing that does seem to take a long time to get.
2 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Jennifer for being our guest we hope to see you again soon!

2/10 – Ontzettend slecht

Edward

1 nacht verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you for your patience and your feedback. We are so pleased to finally have the technology issue resolved and get back to taking care of our guests. Thank you for staying with us and if I can be of any assistance.

8/10 – Goed

JOHN

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just a weekend adventure
Met with a friend, spend some time catching up being Halloween weekend that would be fun to hit a couple Halloween parties. At the hotel was in great shape. Very very good customer service at front desk parking is an issue and the kiosk that offers food downstairs by front desk extortion 1299 for three bites of chicken really?
1 nacht verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you, John, for the feedback and yes the valet parking is a challenge downtown with out our own ramp. Also we will share some feedback with the Market Pantry people, that is a lot for convenience.

8/10 – Goed

Mallory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Mallory! We hope to see you again soon!

6/10 – Redelijk

Naaren

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Staff was friendly, hotel was clean and breakfast was good. The heat didn’t work in our room and when we asked them to fix it or get us a new room they gave us space heaters as a solution. It worked but not the best solution in my opinion. Also there is no easy parking nearby.
2 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Naaren for the feedback, verry sorry about the temperature control in your room. We are trying to get this resolved but it is complicated. We hope you will come see us again and we can get you a more comfortable room.

8/10 – Goed

Chelsea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Chelsea we hope to see you again soon!

10/10 – Uitstekend

Adrianna

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This dishwasher didn’t work the dishes were dirty other then that it was amazing hotel
1 nacht verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Adrianna for being our guest! We are already fixing that dishwasher and we hope to see you again soon!

8/10 – Goed

Douglas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Internet was fixed during my second week, but breakfast was the same issue. I ended up buying some eggs and making my own each day. It was much better but less convenient. I will probably stay again as I like having the kitchenette.
4 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you for your patience and your feedback. We are so pleased to finally have the technology issue resolved and get back to taking care of our guests. We will look more closely at the breakfast concerns you had. hank you for staying with us and we hope to see you again soon!

4/10 – Matig

Douglas

Zakenreiziger
Positief: Voorzieningen
I like having a small kitchen and if you ask they provide a hot plate. As someone who likes to make my own food, this was very nice. Unfortunately, during my stay, the internet was not functional all week. Breakfast starts at 6:30am, but most days they didn't have everything out till closer to 6:45am. Then after checking out, I was double charged for my stay. I had pre-paid through Orbitz. Fortunately, they resolved the extra charge without much fuss. I didn't have a car, but $47 for parking per night is ludicrous. A sign right across the street states $7 per night.
5 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you for your patience and your feedback. We are so pleased to finally have the technology issue resolved and get back to taking care of our guests. Thank you for staying with us and we hope to see you again soon!

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to stadium. Clean environment
2 nachten verbleven in oktober 2023
Reactie van Nick op 13 nov 2023
Thank you Carlos! Come back soon!

4/10 – Matig

chad

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in september 2023
Reactie van Nick op 13 nov 2023
Thank you Chad, I am sorry if there was an issue, please feel free to reach out to me if needed. Best wishes,

8/10 – Goed

Maegan

Positief: Netheid
2 nachten verbleven in september 2023
Reactie van Nick op 13 nov 2023
Thank you, Maegan, for being our guest! Please come back soon!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful, don't recommend.
Upon arrival, the front dean's computers were down and had to wait an hour to be checked in. The room bad definitely not been cleaned. Food was left in the fridge, the fridge was covered in fingerprints, dust and trash on the top of it as well. There was hair all over the bathroom counter and floor. The sheets had definitely not been cleaned as the bed skirt was under the top bedspread. And housekeeping said the room was clean before we went inside. Luckily I bring my own bedding to hotels, but it is still unsettling. I spoke to a manager who really didn't care. Also we checked on a day late but they would not refund us for the missed day.
2 nachten verbleven in september 2023
Reactie van Nick op 24 sep 2023
Dear Anonymous,I am very sorry for your experience. I have tried to reach out and if I can do anything please let me know. Best wishes, Nick

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice people nice place
Nice hotel, convenient stroll to the Armory, interesting area, simple billing mix up handled with friendly call All good
1 nacht verbleven in september 2023
Reactie van Nick op 24 sep 2023
Hi Timothy,I am so glad you enjoyed your stay, yes, we are in a perfect spot to catch events at the Armory, so we hope to see you again soon!