Een bureau, gratis wifi, beddengoed

Beoordelingen van Regency Inn and Suites, Anoka

2.5 out of 5
Regency Inn and Suites, Anoka
1129 Hwy 10 West, Hwy 10 & Thurston Ave, Anoka, MN

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 40 van 321 beoordelingen" "
Gastenscore: 8 - Goed. 91 van 321 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 321 beoordelingen" "
Gastenscore: 4 - Matig. 56 van 321 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 321 beoordelingen" "

6,4/10

Netheid

6,8/10

Personeel en service

5,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Jessica

2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Michael

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we first got upstairs it smelled like fecal matter. The carpet was dirty and looked like it hadnt been vacuumed in quite a while, food along the sides of the beds. I dont believe the sheets were changed before we arrived, there was hair on the sheets. The sink was plugged with used razors and other debris. The wall was covered in dust, cobwebs along the ceiling. Pictures taken and can be provided. Someone sprayed or put carpet deoderizer in the hallway, made it difficult to breath. The woman at the front desk Michelle said the person across the hall was dirty and didn't shower often.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Michael

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We had a second floor smoking room. The hall way smelled like fetal matter. Early in the morning someone sprayes air freshener so it became hard to breath. The room was dirty, food on the loor around the beds. The bed sheets hadn't been changed because there was hair and dirt on them.The wall was covered with dust and cobwebs. The bathroom toilet and sink were dirty. The sink drain was plugged with wrappers and who knows what else. The outside was really nice. The woman at thw desk said it was a smoking room so it doesnt get cleaned loke the other rooms.i would like a refund because i was really disappointed.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Jason

Zakenreiziger
Ok for the price, nothing fancy
1 nacht verbleven in maart 2024

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location
1 nacht verbleven in februari 2024

8/10 – Goed

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

8/10 – Goed

Robert

2 nachten verbleven in oktober 2023

4/10 – Matig

Amy

1 nacht verbleven in oktober 2023

8/10 – Goed

Lisa

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Sharlet

Positief: Personeel en service
1 nacht verbleven in oktober 2023

8/10 – Goed

Stephen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean and there was hot water. That's all I was looking for. This is my third or fourth time staying at Regency in Anoka, MN this year and each stay has been just fine. I have no complaints.
1 nacht verbleven in september 2023

8/10 – Goed

Nick

Positief: Staat van de accommodatie en faciliteiten
Clean room and good ac
1 nacht verbleven in september 2023

4/10 – Matig

David

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
Construction made access difficult. I had reserved for 2 nights but, for medical reasons, had to check out early. Was out the $75 for the second night. Such is life.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Michael

1 nacht verbleven in juli 2023

6/10 – Redelijk

Margo

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very kind and professional, rooms were disgustingly dirty gross, towels were very rough refrigerator was not working when I got there but the lady from the office managed to get it fixed
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Erica

1 nacht verbleven in juli 2023

4/10 – Matig

Eduardo M

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the whole property had a smoking smell, even inside the rooms. toilet paper, was limited, as well as tissues and water cups.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Mina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thanks for your service
I've seen hotels like that that have good customer service thank you.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

jeffery

5 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Aweiys

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They were so rude they said that my son 7yrs old can not visit me they were said we allow to see him.only at parking lot ! Never seen or hear that inhuman people existed on earth
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Aweiys

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

8/10 – Goed

Tim

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
should have mentioned the massive road construction project and the unmarked dirt road leading to the hotel
6 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Jerimiah

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The customer service was horrible! I tried to check in early receptionist said no rooms ready which was understandable but the way she came across to me was not good at all then I was told I needed a credit card to cover incedentals I explained that I don’t have credit card but had debit card that I was using to pay for room she would not accept! I returned later to try and check in again the new receptionist much friendlier never mentioned a credit card and check in went much better but still left sour taste for me
2 nachten verbleven in juni 2023

8/10 – Goed

Julie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great for our stay after the Taylor Swift concert. We booked this hotel in Anoka and took the Rally bus motorcoach to the Taylor Swift concert. It was a good basic stay for us, quiet and safe. We were caught off guard though by the $100 cash (physical cash) deposit that was required. I was told that my card could not be used as a credit card, but I always use it as both a credit and debit card. It would be helpful to update the Expedia listing to state that physical cash is required as a deposit if you feel their card is not a credit card, so others are not caught off guard. Overall good stay as we just needed a place to sleep for the night.

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in juni 2023

8/10 – Goed

Dawn

Positief: Netheid
1 nacht verbleven in juni 2023

6/10 – Redelijk

Vicki

1 nacht verbleven in juni 2023

6/10 – Redelijk

JoAnn

1 nacht verbleven in juni 2023

8/10 – Goed

Kerissa

Zakenreiziger
Positief: Netheid
Great rooms and very clean inside the rooms. Outside the rooms seemed a bit dirty and there was some guests who were noisey.
1 nacht verbleven in mei 2023

8/10 – Goed

Barbara

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Liked the appearance and feel of the beds BUT they were very difficult to get into because they were too high unless you were over 6 feet tall!! Each room should include a step stool to help you get in bed. Also was disapointed that there was no coffee available or donuts/rolls available in the morning. We were happy with the cleanliness of the room and ammenities.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a basic place to stay, without breakfast included. Kwik Trip is a short distance away for needs. You have your room with heat/ac, ice machine, pop machine, vending machine, washer and dryer. This is exactly the kind of room I needed. I have nothing negative to say about staying here.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lo tranquilo, lo que no es que no servia la cafetera del cuarto
1 nacht verbleven in april 2023

8/10 – Goed

roland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

8/10 – Goed

Patrick

Zakenreiziger
1 nacht verbleven in maart 2023

4/10 – Matig

Keith

Reisde met partner
Negatief: Voorzieningen
the price was Ok. however the website stated "Serving a daily continental breakfast with fresh fruit and cereal" there was no breakfast at all.
1 nacht verbleven in februari 2023

4/10 – Matig

Christopher

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was cheap and close to site. The parking lot was iced over and slippery. Lastly they needed a $100 cash for a deposit that is not listed so that was a pain.

2/10 – Ontzettend slecht

Carol

Negatief: Personeel en service
The hotel advertised a breakfast but they served one in 2 years. There was no coffee and the vending machines didnt work. This hotel is in Minnesota and the parking lot was plowed or salted. My car got stuck in the parking lot 3 times and the staff were not helpful. One of the times we were stuck we were in the middle of the parking lot and were blocking the drive into the parking lot and the company they contacted with refused to come and put salt on the parking lot. Substandard in every way.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2023

2/10 – Ontzettend slecht

Andrew

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I arrived and they wouldnt take my bank card for a deposit, told me i either needed to get a credit card or give them cash for a deposit (which was never mentioned when i made the reservation) when i said "oh, ive never had that happen at a hotel before" the lady looked at me and replied "Have you ever stayed at this hotel?" With a very snarky tone. The bathroom door in my room wouldnt close all the way, or lock. The main door to my room wouldnt close all the way so it rattled very loudly the whole night. There were bugs in my room. Cheapest hotel around, but you definetly get what you pay for. Spend the extra 30 dollars and go down the road
1 nacht verbleven in november 2022

6/10 – Redelijk

Kim

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Charity

1 nacht verbleven in oktober 2022

6/10 – Redelijk

doug

2 nachten verbleven in september 2022

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Mary

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty trashy place and the check in lady was not friendly. She was talking on the phone which was through Bluetooth during the entire check in process.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Tonja

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022

8/10 – Goed

David

Positief: Netheid
Rooms could have a chair to sit in not just the desk chair. Evening desk clerk could be more welcoming. I.liked the amount of towels in the rooms. Beds were comfortable.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Gail

Positief: Netheid, personeel en service
The walls Are thin, I could hear people talking outside my room door, noisy vehicle or something running all night long
1 nacht verbleven in augustus 2022

8/10 – Goed

Linda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good.
2 nachten verbleven in augustus 2022

8/10 – Goed

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Nice place, very clean although the sink emptied very slowly. Friendly staff.
2 nachten verbleven in juli 2022

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
This hotel was bare bones. No microwave and no coffee , not even in the lobby. The carpet was worn and stained and the towels were scratchy. However the bathroom was clean as were the beds and they were comfortable. Not much road noise as the hiway was under construction, we did however hear the people above us walking around.
1 nacht verbleven in juli 2022