Уважаемый Sayed, отель считает Ваш отзыв некорректным, ввиду вашего не заезда в отель и невозможности оценить сервис! С наилучшими пожеланиями Boutique Hotel Buta.

Dear Masis. First of all let me thank you for choosing our hotel. I will try to answer some of your comments. According to the rules of our hotel, in case of damage to the property of the hotel, the guest will reimburse its cost. Also in the guest registration card are the basic rules of the hotel, this is what you read and signed upon check-in. As a hotel manager, I am obliged to fulfill my official duties, to ensure not only that the stay of our guests is comfortable and pleasant, but also that the property of the hotel is safe and sound. The price that was charged to you upon check-out for damages was strictly according to the price list of the hotel. I can assure you that the work of the entire hotel is aimed at ensuring that our guests are satisfied after their stay. Dear Masis, I hope I was able to answer all your comments. In turn, we will make every effort to prevent the recurrence of such situations again. We hope that on your next visit to Minsk you will be able to find a hotel that fully meets your expectations. Sincerely, Front Office Manager, Gunko Ilya.