Unfortunately this condo was not what we expected from its description. What initially drew us to this listing was the “ski in/ski out” aspect. We have two small children and wanted to minimize how much walking with skis we would be doing with them. Every other ski in ski out hotel or condo we have stayed in has literally been at the bottom of the mountain similar to the residence inn in the village of tremblant. Regardless of the weather which had to ski lift closest to us closed, we are no where close to a lift and not a 15 min walk to town. The shuttle comes every 45mins and is a treacherous walk up an icy hill with no sidewalk from the condo to the shuttle stop. Navigating skis and children in ski boots up this hill was an absolute nightmare so much so we decided to pay for parking and drive ourselves two of the days we were there. The shuttles don't run on time, which is not the condo's problem, but only aggravated us more because it was supposed to be a ski in ski out.
In addition, I was told by the concierge service I would receive a code to the door four days prior. When I emailed for that code a few days prior, they told me it was in the reservation details which it wasn't. Multiple times I reached out and was told to just check the reservation. Not until we got there and none of the codes work did I need to finally call them. They acted like they didn't have a code and took about 15 minutes to figure it out as we stood outside of the door waiting to get in. They kept telling me to try an actually key for a lock without a keyhole. This was after 9 hours in the car. We were also given wrong information about the horse-drawn sleigh ride by the concierge service, which resulted in a very negative experience at that activity as well.
The actual condo was beautifully decorated, well stocked with utensils and kitchen appliances and cookware, as well as fabulous bedding. Unfortunately, the location is a huge factor for why we would not be staying at this condo again. Not knowing, having never been to Tremblant before we relied heavily on the description of the property and the assistance of the concierge service. We anticipate coming back next year and staying in the village.