Een privéstrand, wit zand, ligstoelen aan het strand, parasols

Beoordelingen van Hyatt Ziva Rose Hall - All Inclusive

5 out of 5
Hyatt Ziva Rose Hall - All Inclusive
Rose Hall, Montego Bay, Saint James

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 699 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 186 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1009 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karen Pareja

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay. My room was clean and had a wonderful view, partially of the ocean and also of Rose Hall Village. I enjoyed that I could listen to or watch the entertainment from my balcony. The only complaint I have regarding my room is that we had a shared doorway with the other room, and you could clearly hear the people next door because they were loud. All the dining options were decent. The breakfast buffet was better than their dinner buffet. The Asian restaurant had two sections—a la carte and a hibachi section. The a la carte section, in my opinion, was a lot better. The pools and the beach area were very nice. They had lots of activities and entertainment throughout the day. Overall, i had a great time with my family during my stay.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Jose Alfredo, Bronx

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would recommend this trip to all my friends and family members
4 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Alferdo, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

10/10 – Uitstekend

Beau

Positief: Netheid
It was just a perfect place for family vacation❤️
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr.Beau, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

8/10 – Goed

Chevonne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property but not too much of a beach, Helpful staff, food okay but couldn’t get reservations for most of the restaurants which sucked!
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Chevonne, I was an absolute pleasure hosting you. Thank you for sharing your difficulties with getting a reservation to our restaurants. We will look into this. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

10/10 – Uitstekend

Betty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Ms. Betty, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

8/10 – Goed

Candy

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024

10/10 – Uitstekend

gina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Ms. Gina, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you.

10/10 – Uitstekend

Sheena

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time at the property and will definitely go back. The jerk chicken hut was amazing!
5 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Sheena,I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

6/10 – Redelijk

David C Heck

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
While my family and I enjoyed our stay, the place did not meet expectations primarily because the showers malfunctioned throughout the trip. On our first night, we noticed the showers did not maintain temperature and fluctuated from freezing cool to scalding hot regardless of where you set the temp. We notified the resort, and they told us it would be fixed the next day - no big deal. Unfortunately, the shower was not fixed, and I had to play dodge the scalding hot shower with my 4-year-old son and 6-year-old daughter every night of our stay - very disappointing. When I gave feedback at check out, I was told it was a systemic issue and was offered $50 a night for the inconvenience. I also had a cabanan charged to my account that i did not rent. I had a cabana for two days and had three on my bill. It was removed, but this place was less than satisfactory in light of other offenses.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Devon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for 6 nights and enjoyed every moment of every day.
5 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Devon,I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

4/10 – Matig

Goran

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property appears in poor/dated condition. There is strong odor in hallways. Also, we paid for a suite with an ocean view but got one with a view of the Choisez restaurant. I brought this to the attention of Reception and they offered another room that had the view to the ocean completely blocked off by a palm tree. We felt cheated in that we did not receive the upgrade for which we had been charged a fee.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Ayako

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were nice and the facility was great. Wish there were more variety of events especially catered towards teenagers.
4 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Ms. Ayako, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

6/10 – Redelijk

Vanessa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
My room smelled of mold. The entertainment during the day was very boring. I will say the food was delicious, we really enjoyed the jerk chicken. The employees were amazing, very friendly and very welcoming. Shout out to Elvis for his service.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Cigdem

Reisde met familie
Excellent resort with great staff, great food , amazing coffee!! We are going again. A couple of things; there were no fresh lime and lemon for drinks and food and it is puzzling to us why this resort can’t offer fresh lime/lemon. Another suggestion is please have a business suite with divided rooms for individuals for online meetings. Overall amazing!
6 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Cigdem, I was an absolute pleasure hosting you. Thank you for sharing your concerns, we will look into them and work on improving our guest experiences.Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

10/10 – Uitstekend

Didem

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We landed at MBJ airport. We didn’t book transportation prior but that wasn’t a problem. We took the authorized taxis to Hyatt Ziva for $35 (it was 2 adults two children). We got to the hotel and they gave us our room right away. Our room was clean and there was no smell which I was worried about reading reviews. We traveled with a 2 year old and a 6 month old so we stuck to eating at the Choicez Buffet for basically every meal and we have no regrets. The food was not bad at all. I generally don’t eat meat outside so I stuck to fish and the salmon was delicious. There were lots of options and the options changed every night. The buffet was convenient for our schedule bc we didn’t need to make reservations like the other restaurants. We were there from Tuesday - Friday. The pool area was generally empty. We found seats by the pool easily everyday. It was SO family friendly. Everyone was with their kids and babies. Everyone had floaties and strollers around the property which was nice. The beach was very small but enough for us with the kids. It’s not where an adult would really want to swim bc it’s enclosed and super calm. Overall, we read lots of mixed reviews so we were unsure of our expectations but it definitely exceeded my expectations. everyone was friendly. The food selection was good. The place was clean. That’s all that really mattered for us and we were very pleased. I would recommend.
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Didem, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

10/10 – Uitstekend

Shamika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was amazing! our King Swim Up suite was luxurious!! Staff were kind, helpful, and fun. Activities were endless! Drinks were AMAZING. We had a blast!! Can't wait to go back!!
2 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Ms. Shamika, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival.Thank you

10/10 – Uitstekend

Iyesha Monique

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was beautiful
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Ms. Iyesha, I was an absolute pleasure hosting you.Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

10/10 – Uitstekend

LaToya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was beautiful, the staff were wonderful. My room was clean and updated. The hotel provided top shelf liquor. We ate at local restaurants and had breakfast at the resort. The food at the resort was okay but not great. Will be coming back in the future.
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Ms. LaToya, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

8/10 – Goed

Norman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds were beautiful and very well maintained. The staff were extremely nice and attentive. Never encountered someone who looked unhappy that worked there. The rooms are a little dated but very clean. Halls were quiet outside the rooms. Definitely need to ask questions about your room selection and area you are being placed in. Food was good but need to learn ways to control flies around food and food being exposed at outside venues.
3 nachten verbleven in april 2024
Reactie van Tasina Concierge op 2 mei 2024
Good day, Mr. Norman, I was an absolute pleasure hosting you. Welcome to the Hyatt Family and we look forward to your next arrival. Thank you

6/10 – Redelijk

Carla

Positief: Personeel en service
4 nachten verbleven in april 2024

10/10 – Uitstekend

Suzanna

5 nachten verbleven in april 2024

8/10 – Goed

Chastity A

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was amazing …always went above and beyond! Food was delicious…and great options available at the buffet! Property not very family oriented. The beach is very small which was disappointing! I tried to walk to the adjoining beach also owned by Hyatt with my 15 and 16 year old and was told we could not be there because it was adult only…it didn’t make sense…it wasn’t a nude beach and the beach for family was so small! The restaurant availability was also disappointing if you travel with family! I understand if I had toddlers or small children but 15 and 16 year olds know how to behave …the entertainment at this place was also not good! Some days they even canceled the entertainment because they were using their staff for another private event …that was disappointing as well. I would not go to this place with teens! This is more of a couples focused hotel…although the one we rented said family! The staff however were amazing!
5 nachten verbleven in april 2024
Reactie van Sherry-kay op 15 apr 2024
Dear Chastity,Thank you for sharing your experience with us. We're thrilled to hear that our staff provided exceptional service and that you enjoyed the delicious food options at our buffet. However, we're sorry to learn that certain aspects of your stay did not meet your expectations, particularly in terms of family-friendliness and entertainment. Your feedback regarding the beach access, restaurant availability, and entertainment is important to us, and we'll certainly take it into consideration as we strive to enhance our guest experience. We apologize for any inconvenience caused and appreciate your understanding. Should you decide to visit us again in the future, we would be delighted to assist you in finding accommodations that better suit your needs. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 – Goed

Melisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort. Rooms were really nice and clean. Hotel staff were very accommodating. Had some minor concerns and they were quickly addressed. Great views from our ocean front room.
3 nachten verbleven in april 2024
Reactie van Sherry op 11 apr 2024
Dear Melisa,We're thrilled you enjoyed your stay! It's great to hear you found the resort beautiful and the rooms clean and comfortable. Our staff always aim to accommodate guests promptly, and we're pleased we could address any concerns you had. We hope you cherished the oceanfront views, and we'd love to welcome you back for another fantastic stay soon!

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Sherry op 10 apr 2024
Dear Monica,Thank you very much for taking the time to rate our service/product with a perfect score! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. If you ever have any feedback or suggestions for improvement in the future, please feel free to reach out. We appreciate your support and look forward to serving you again soon!

8/10 – Goed

LeeAnn

7 nachten verbleven in maart 2024
Reactie van Sherry op 4 apr 2024
Dear LeeAnn,Thank you for choosing to stay with us and for rating your experience. We're glad to see that you had a positive stay overall. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best regards,

6/10 – Redelijk

TIMRAJH

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sherry op 4 apr 2024
Dear Timrajh,Thank you for your feedback and for choosing to stay with us. We regret that your experience was not as exceptional as we aim for. Your comments are valuable, and we will use them to improve. We hope to have the opportunity to provide you with a better experience in the future.Best regards,

8/10 – Goed

Abisola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food was great!
4 nachten verbleven in maart 2024
Reactie van Sherry op 2 apr 2024
Dear Abisola,Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you enjoyed the dining experience and found the food to be great! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in this regard.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

Gisela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it!
4 nachten verbleven in maart 2024
Reactie van Sherry op 2 apr 2024
Dear Gisela,Thank you for choosing to stay with us and for your excellent rating! We're thrilled to hear that you had a fantastic experience during your time with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.Should you have any specific feedback or requests in the future, please don't hesitate to reach out. We look forward to welcoming you back for another outstanding stay.Warm regards,

4/10 – Matig

John

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We are currently here and there is no water. We have been told that it would be on and working three different times during the day, all of these times have come and gone and still no water . Very dissatisfied so far
Reactie van Sherry op 2 apr 2024
Dear John,We sincerely apologize for the inconvenience you're experiencing with the water supply during your stay. We understand the frustration this situation has caused you. We deeply regret any disruption to your plans and comfort. Our utmost priority is to ensure that all our guests have a pleasant and seamless experience during their time with us. Please accept our sincerest apologies for the inconvenience, and we appreciate your patience and understanding.

6/10 – Redelijk

ganya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Sherry op 2 apr 2024
Dear Ganya,Thank you for selecting our establishment for your stay and for sharing your feedback. We value your rating and remain dedicated to enhancing our services continuously. Should you have any particular concerns or suggestions to improve your experience, please feel free to contact us. We eagerly anticipate the chance to welcome you back for a more pleasurable stay in the future.Warm regards,

8/10 – Goed

Scott

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the property was great. The amenities were all as advertised. The rooms were clean and well stocked. The pools were always clean and well tended. The French restaurant was disappointing while the others were great. Chevelle, our server in the Italian restaurant was spectacular!!
4 nachten verbleven in maart 2024
Reactie van Sherry op 28 mrt 2024
Dear Scott,Thank you for your feedback. We're glad to hear you enjoyed your stay overall and found our amenities and rooms to your satisfaction. We apologize for any disappointment with our French restaurant but are pleased to know that you had a great experience at our other dining venues. We'll pass your compliments to Chevelle for her exceptional service. We look forward to welcoming you back in the future.Best regards,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place all the way around.
4 nachten verbleven in maart 2024
Reactie van Sherry op 28 mrt 2024
Dear Michael,Thank you for your kind words! We're thrilled to hear that you had an awesome experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another fantastic experience in the future.Best regards,

10/10 – Uitstekend

Razanna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was amazing, grounds were stunning and the food and entertainment was great! Our room was spotless except the bathtub. The reef was amazing too. Would go back !!
3 nachten verbleven in maart 2024
Reactie van Sherry op 27 mrt 2024
Dear Razanna,Thank you for your wonderful review! We're thrilled you enjoyed our amazing staff, stunning grounds, and great food and entertainment. We apologize for the oversight with the bathtub cleanliness and will address it promptly. We're glad you enjoyed the reef and would love to welcome you back for another great stay!

10/10 – Uitstekend

Shayla

Positief: Netheid
Reactie van Sherry op 25 mrt 2024
Dear Shayla,Thank you for taking the time to rate your recent stay with us. We appreciate your perfect score of 5 out of 5. Your satisfaction is important to us, and we're glad to see that you had a positive experience during your time with us.If you have any specific feedback or if there's anything we could have done to make your stay even better, please don't hesitate to let us know. We value your input and strive to continuously improve our services.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charlene & Joe We stayed at The Hyatt Ziva Rose Hall and will say the experience was nothing short of amazing. This has to be one of the most well up-kept resorts I've ever been to. The facilities were all clean and well taken care of. Upon check-in the staff at the front desk were all very friendly and helpful. We were met with refreshing drinks and although we were almost 3 hours early for check-in, we were given access to the resort grounds. The food was amazing!!! The jerk hut is a quick grab but one of the best of the resort. The food choices at the buffet restaurant Choices were in abundance. We rented the pool cabanas for two days and our staff were extremely helpful and made sure we wanted for nothing. I would like to recognize two of the staff members Nadine & Jenniel who accommodated us during our renting of the cabanas. We barely had to move for anything and the staff aided us with NOT ONE complaint no matter how hot it was. Quite frankly the entire staff was just as nice and friendly the entire time. This was my birthday trip and the staff at The Hyatt Ziva Rose Hall was able to send Champagne and a delicious slice of cake to the room for me. What a surprise! Having access to the all adults Hyatt Zilara side was also pleasing as well. We took a walk over to the Zilara side and ended up dining at Rootz and that saved us from leaving the resort. Would definitely recommend this place to groups of all ages! See you all next time!
3 nachten verbleven in maart 2024
Reactie van Sherry op 25 mrt 2024
Dear Joseph,Thank you so much for taking the time to share your wonderful experience at The Hyatt Ziva Rose Hall with us! We are thrilled to hear that your stay was nothing short of amazing and that you found our resort to be one of the most well-kept you've ever visited.It brings us immense joy to know that you were impressed with our clean and well-maintained facilities, and that our front desk staff provided you with friendly and helpful service, even accommodating your early arrival with access to the resort grounds.We're delighted that you enjoyed the variety and quality of our dining options, including the jerk hut and Choices buffet restaurant. It's fantastic to hear that you had a fantastic experience renting the pool cabanas and that Nadine & Jenniel provided exceptional service throughout your stay.We're honored to have been a part of your birthday celebration and are thrilled that we could surprise you with Champagne and a delicious slice of cake in your room. We're glad you were able to explore the adults-only Hyatt Zilara side and enjoy dining at Rootz.Thank you for recommending our resort to groups of all ages. We can't wait to welcome you back for another fantastic stay. See you next time!Warm regards,

8/10 – Goed

Tania

Positief: Netheid, personeel en service
8 nachten verbleven in januari 2024
Reactie van Sherry op 25 mrt 2024
Dear Tania,Thank you for taking the time to rate your recent stay with us. We're pleased to see that you rated your experience a 4 out of 5. Your feedback is important to us, and we hope that you had an overall enjoyable stay with us.If there is anything specific you would like to share or any areas where we could improve, please don't hesitate to reach out. We value your input and strive to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future for an even better stay.Warm regards,

10/10 – Uitstekend

Abrar, Toronto

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall we had a great experience here. The dining options, pool area, beach, kids club and grounds were great for a family with young kids. The drawbacks were that the rooms were a bit old with the fan blowing cold air over our beds and we had issues a couple of nights with rowdy drunks running through the halls at night waking us up. But overall, it was a fun place with hospitable staff and a lively but not overcrowded atmosphere with well kept picturesque grounds.
5 nachten verbleven in maart 2024
Reactie van Sherry op 19 mrt 2024
Dear Abrar,Thank you for sharing your experience with us. We're pleased to hear that you and your family enjoyed our dining options, pool area, beach, kids club, and grounds. Ensuring families have a memorable time is important to us.We apologize for the inconvenience caused by the room conditions and noise disturbances. Your feedback is appreciated, and we will address these issues to ensure a more comfortable stay for our guests.Despite these challenges, we're glad you found our staff hospitable and enjoyed the atmosphere and well-kept grounds. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing us.Kind regards

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Sherry op 19 mrt 2024
Dear Vivian,Thank you so much for giving us a perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any specific feedback or suggestions for us, please feel free to reach out. We look forward to welcoming you back for another wonderful stay in the future!Kind regards

10/10 – Uitstekend

Sabrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Sherry op 19 mrt 2024
Dear Sabrina,We greatly appreciate your perfect rating! It brings us immense joy to learn that your stay with us was truly exceptional. Ensuring your satisfaction is our utmost priority, and we're overjoyed to have met your expectations. Should you have any feedback or suggestions for us, please don't hesitate to share. We eagerly anticipate the opportunity to host you again for another remarkable experience in the future!Best regards

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sherry op 13 mrt 2024
Dear Michelle,Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic stay. Your 5/5 rating is greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful visit in the future.Warm regards,

10/10 – Uitstekend

kendrel

Reisde met partner
Positief: Voorzieningen
Very friendly staff. Awesome property. Very accomodating
3 nachten verbleven in maart 2024
Reactie van Sherry op 12 mrt 2024
Dear Kendrel,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and that our staff made you feel welcome. It was our pleasure to accommodate you, and we hope to welcome you back soon for another wonderful experience.Warm regards,

8/10 – Goed

Dennis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort. Plenty to eat and variety and sufficient sunshine. Nice atmosphere and entertainment. Never ventured outside property.
4 nachten verbleven in maart 2024
Reactie van Sherry op 11 mrt 2024
Dear Dennis,Thank you for your wonderful feedback! We're delighted to hear that you found our resort beautiful with ample dining options, variety, and plenty of sunshine. It's great to know that you enjoyed the atmosphere and entertainment during your stay. We're thrilled to have provided an all-encompassing experience that kept you within the property. We look forward to welcoming you back for another memorable stay!

8/10 – Goed

Neha Harish

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Sherry op 6 mrt 2024
Dear Neha,Thank you for taking the time to share your feedback with us. We appreciate your 4/5 rating, and we're glad to know you chose our services. If you have any specific comments or suggestions in the future, feel free to let us know. We value your input and look forward to welcoming you back for an even better experience.Best regards,

10/10 – Uitstekend

Shyla Monae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Sherry op 29 feb 2024
Dear Shyla,Thank you for taking the time to rate your recent experience with us, and for the outstanding 5/5 rating! We are delighted to hear that you had a positive stay.Your satisfaction is our top priority, and we are thrilled that we met your expectations during your time with us. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we would love to hear more from you.Once again, thank you for choosing us. We look forward to welcoming you back for another excellent experience in the future.

10/10 – Uitstekend

Traceyann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Sherry op 28 feb 2024
Dear Traceyann,Thank you for your excellent 5/5 rating! We're delighted to know that you had a positive experience during your stay. If you ever have any specific feedback or suggestions, feel free to share. We look forward to welcoming you back for another fantastic stay.Best regards,

10/10 – Uitstekend

Vipul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good food choices and excellent service.
2 nachten verbleven in februari 2024
Reactie van Sherry op 28 feb 2024
Dear Vipul,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our good food choices and experienced excellent service. Your satisfaction is our priority, and we look forward to serving you again on your next visit.Best regards,

10/10 – Uitstekend

Denise

5 nachten verbleven in februari 2024
Reactie van Sherry-Kay op 21 mrt 2024
Dear Denise,Thank you for taking the time to rate your recent stay with us. We're thrilled to see that you had a perfect 5/5 experience! Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Stephen

5 nachten verbleven in februari 2024
Reactie van Sherry-Kay op 21 mrt 2024
Dear Stephen,Thank you for sharing your recent experience with us. We are delighted to see that you had a flawless 5/5 stay! Your satisfaction is paramount to us, and we eagerly anticipate the opportunity to welcome you back soon.

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Great resort had an amazing time
4 nachten verbleven in februari 2024
Reactie van Sherry op 22 feb 2024
Dear Jason,Thank you for sharing your positive experience! We're thrilled to hear that you had an amazing time at our resort. We appreciate your kind words and hope to welcome you back for more wonderful moments.Best Regards,