Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive voorzien van een zwembad?

Ja, deze accommodatie heeft 3 buitenzwembaden en een kinderzwembad.

Zijn huisdieren welkom bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Nee, alleen assistentiedieren zijn bij deze accommodatie welkom.

Wat kost het om bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive te parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik inchecken bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: op elk moment.

Tot hoe laat kan ik bij Grand Sirenis Riviera Maya Resort & Spa - All Inclusive uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken. Laat uitchecken (afhankelijk van beschikbaarheid) is mogelijk tegen een toeslag van USD 15.

Biedt Grand Sirenis Riviera Maya Resort & Spa - All Inclusive all-inclusive voordelen?

Ja, deze accommodatie is all-inclusive. Je kunt bij deze accommodatie snorkelen, kajakken, fietsen en nog veel meer.

Waar ligt Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Deze accommodatie in Akumal ligt aan het strand, op 4,5 km van Strand van Akumal en binnen 10 km afstand van Playa Xpu-ha en Cenote Azul. Ook Half Moon Bay en Yal-ku Lagoon liggen binnen 15 km afstand.

Recensies, deals en foto's van Grand Sirenis Riviera Maya Resort & Spa

10/10 – Uitstekend

Alexa Samantha

Reisde met familie

26 dec 2025

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Came here with my mom to vacation and relax. What really stood out was the amazing personalized service from Adan from guest services. From day 1, he helped us out and booked all our last minute dinner reservations. The pool, restaurants, and drinks were all great too.

4 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Yasar

25 dec 2025

Negatief: Netheid, voorzieningen

It is not a 5 star hotel. The rooms are outdated. The food was not good at all. The resort is very big, unfortunately we had to walk around everywhere with a baby. The shuttle bus did not stop for us. We would wait 30min and no shuttle bus and they saw us with a toddler. They only had shuttle service for the platinum members and they still didn’t care there was a baby because we were not platinum. We walked 30min to the spa to use the sauna. They told us we could not use the sauna because we didn’t have reservations. I have never been to a hotel that requires a reservation for a sauna. Ridiculous.

6 nachten verbleven in december 2025

10/10 – Uitstekend

Michelle

Reisde met familie

25 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We had a fabulous stay! The staff catered to any and all concerns & requests with care & compassion. The resort was clean, well kept and easily accessible & simple to navigate. They had staff operating shuttles to get you around if you wanted. Food was phenomenal. I have allergies & the staff were EXTREMELY accommodating! Our daughter is picky & she ate well, at this resort. We will return!

Fresh made omelette, catering to my allergies

5 nachten verbleven in december 2025

6/10 – Redelijk

Jordan

24 dec 2025

Negatief: Voorzieningen

The resort itself is a little bit outdated. The food was decent. Hot tub was out of order and dolphin experience looks like it’s been closed for years. Overall would rate a 7 out of 10. Biggest con -room smelled like old wet mildew. Biggest pro- the animals on site are cool.

4 nachten verbleven in december 2025

10/10 – Uitstekend

Andrew

Reisde met familie

23 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

We had a great stay once again with our family. They made A LOT of renovations and changes since our last stay (2 years ago), all for the better. We were really happy with all the spaces and places to eat as well. The renovations to the coffee shop, dining hall, sports bar, sweet and salt, were awesome. We enjoyed live music every night outside of Sweet and Salt, and live music at Breathless rooftop bar, both great places. The fresh churro outside of Sweet and salt was great every night too. Our concierge Adan and Eduardo were really helpful. Also, shout out to our favorite bar tenders of the week, Almicar and Silvano at Prana (they were amazing!) and made our vacation pretty memorable.

6 nachten verbleven in december 2025

6/10 – Redelijk

Hans

Reisde met partner

23 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Zimmer sind prima. Gesamte Anlage sauber und gepflegt. Qualität des All incl. essen durchschnittlich, Plastikgläser am Strand nicht sauber und abgenützt. Reservierung Restaurant nicht möglich, da viele mehrfach weit im voraus buchen. In den Restaurants ist es zu kalt.

4 nachten verbleven in november 2025

10/10 – Uitstekend

Dennis

Reisde met een groep, Reisde met familie en kleine kinderen

20 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Room was great! Always clean and restocked with grab towels, beer, water! Staff at every bar was so friendly and helped out! Food was great. Never had a bad meal anywhere. Sometimes the main course portions are a little small but just order an appetizer or soup and you’re good. They cater to you when booking through Expedia compared to other companies. You get a different colour wristband and they know to look after you. I honestly wouldn’t book through another company knowing that.

10 nachten verbleven in december 2025

10/10 – Uitstekend

Genai

Reisde met familie

20 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Could use a hot tub. There isn’t one and the one in the spa is like warm.

7 nachten verbleven in december 2025

10/10 – Uitstekend

Linda

Reisde met partner

14 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We had attended Hydro Therepy at the Spa, however there were a lot of showers not working. The couple's massage at the beach was wonderful! No matter at which restaurant we ate at the food was great! The shows were amazing. Lots of places to eat and drink. The weather was good! We had fabulous vacation.

14 nachten verbleven in november 2025

10/10 – Uitstekend

Peyton James

Reisde met partner

14 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We had an amazing experience from the staff to amazing snorkeling right off the beach will definitely be going back

7 nachten verbleven in december 2025

10/10 – Uitstekend

Yanike

Reisde met partner

9 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Beautiful property. Very pleasant and helpful staff. The rooms and pool were clean and well maintained. The lazy pool was the best! The entertainment was top notch. The spa is worldclass. Seeing wildlife around the property was a plesant surprise. A shout out to the conceirge team and the ladies on the omlette making team - Always checking in and taking the best care of us! The variety of the food and restaurants was unbelievable. Great tasting too. Grand Sirens made our holiday an unforgetable one. Highly recommend this hotel and will sure to return. Thank you!

Checking out the full moon after dinner at Butchers

7 nachten verbleven in december 2025

8/10 – Goed

Gurdeep Singh

Reisde met familie en kleine kinderen

8 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

They have to improve their shuttle services

5 nachten verbleven in december 2025

6/10 – Redelijk

Kenneth, Portland

7 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Overall the property was nice. Food was generally good, and there were plenty of things to do. Most of the staff were very helpful, and went out of their way to make it a pleasant stay. We did have a great experience with Hannah, but otherwise the concierges were a LOT of talk and few results. For instance, the motion-sensor light in our bathroom malfunctioned on the third day, and we talked to several different concierges over three different days who assured us it would be taken care of promptly. On the fourth day, it was finally the cleaning staff who gets credit for getting maintenance within 15 minutes. The sliding door to the balcony wouldn't lock, and they never did fix that after multiple requests. The concierge desks were often empty around mid-day, which is surprising for a property this large. One of the concierge managers (?) showed up and demanded mid-sentence to know why I was speaking Spanish to his staff. I take it he wanted to prove that he and his staff were competent in English (and functionally they were), but to challenge a guest who chose to speak Spanish (my Spanish is at least as good as his English), seemed to underline an attitude issue. We all have bad days, but this was over the line. My votes for improvements would be: * Have more functional motion-sensor lighting in the rooms * Offer more than Dos Equis beer (often flat), even if for a fee * Better availability at "themed" restaurants * Less pestering of Expedia guests (yellow wristbands)

8 nachten verbleven in november 2025

4/10 – Matig

Lucas

Reisde met een groep

7 dec 2025

Negatief: Netheid

Upon check in we were assigned a room with one bed when we specifically booked and then reminded again that we needed two beds. We got to the room and there were many ants all over the counters, floors, etc. They offered to fumigate the room which we declined and were reassigned another room with an obstructed ocean view which again we paid extra for. The A/C in both rooms was very warm which they stated the resort needed to upgrade the unit in that building. The dining was a challenge to reserve at the specially restaurants so we were stuck eating at the buffet every night which is only open from 7-10:30 AM 12-3 and 6-9 so if your looking to eat outside those hours your out of luck. Overall it was a bit of a disappointing experience. I would not return back to this particular resort.

4 nachten verbleven in december 2025

8/10 – Goed

YURIY

Reisde met familie

7 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

4 nachten verbleven in december 2025

10/10 – Uitstekend

Jody

Reisde met partner

7 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Staff was great. Adan from Guest Services went above and beyond. We would love to return!

7 nachten verbleven in november 2025

10/10 – Uitstekend

Janiliz, High Point

Reisde met partner

7 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Everything was good

5 nachten verbleven in september 2025

10/10 – Uitstekend

pamela Lynette

Reisde met een groep

7 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Loved the amenities!!

7 nachten verbleven in november 2025

10/10 – Uitstekend

Vladimir, brooklyn

6 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Everything is perfect

9 nachten verbleven in november 2025

10/10 – Uitstekend

Deanna Michelle, South Gate

5 dec 2025

7 nachten verbleven in november 2025

10/10 – Uitstekend

Melissa

Reisde met een groep

5 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The Grand Sirenis is a great family oriented resort with quality dining options, a beautiful snorkeling beach and fabulous mixologia bar. We particularly enjoyed the beach bbq for lunch, the italian restaurant and the carnal fashion cuisine show. We had great service from Cecile at tge archery range, good drinks on the beach from Brenda and Irene and great lunch service from Jose. We would recommend Sirenis for family vacations as the resort is a bit off the beaten track from playa del carmen, but close to akumal and tulum. Our friends did have issues with their rooms smelling of mold, so I would recommend requesting a room in a higher floor. Also our elevator never worked all 10 days, the concierge in our neighboring building was rude when we turned down the welcome breakfast (sales pitch) and you get limited mini bar services. Also at check in we weren't given much info as the goal is to get you talking to your concierge so they can sell you, we received a few phone calls but our friends were called every morning so eventually unplugged their phone.

9 nachten verbleven in november 2025

10/10 – Uitstekend

Kimberlee

Reisde met familie

4 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The pools, lazy river, swim-up bars, beach, and restaurants were all amazing! Staff were always helpful and friendly.

4 nachten verbleven in november 2025

10/10 – Uitstekend

Lenny

4 dec 2025

Evrything was awesome

5 nachten verbleven in november 2025

8/10 – Goed

Bolor

4 dec 2025

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

Negatief: Netheid

Beach and food. Rooms were really outdated and most importantly not clean

5 nachten verbleven in november 2025

6/10 – Redelijk

Kristine

Reisde met familie

3 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

the room was fine for our stay. housekeeping replaced towels, made the bed and cleaned floors each day. mini bar did not get restocked, nor did toiletry items. even though there were a handful of pleasant employees we encountered, for the majority, customer service lacked and made us feel insignificant. Food was good enough, did have many options on the buffet. drinks were so so at bars, except at the Mixologist bar - they were great. would not stay there again due to lack of overall customer service.

7 nachten verbleven in november 2025

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