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Beoordelingen van West End Hotel

4 out of 5
West End Hotel
45 New Marine Lines, Marine Lines, Mumbai, Maharashtra

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 10 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 58 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

PADMAKAR

1 nacht verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ok hotel men ej 4stjärnigt
Hotellet var slitet och städning sisådär. Inte vad som förväntats av ett 4stjärnigt hotell. Servicen var dock bra, de hjälpte till med att bära in en extrasäng till en extra gäst till låg kostnad, samt med extra städning vid behov.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Hasan

1 nacht verbleven in juli 2023

6/10 – Redelijk

Ibrahim

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Prashant, Pune

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for cricket match stay and also if you have work in south mumbai areas
1 nacht verbleven in april 2023

10/10 – Uitstekend

Prateek

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
BEAUTIFUL !
2 nachten verbleven in maart 2023

4/10 – Matig

Mustafa

2 nachten verbleven in februari 2023

8/10 – Goed

Murtaza

Zakenreiziger
Positief: Netheid, personeel en service
Location is good, rooms are clean and quiet spacious, a gym in the hotel would add some stars and the rates could be a cheaper comparing comparing to the standard, cooperative staff
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Lokesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff was very helpful

4/10 – Matig

Mayank

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst experience
Not a good option
6 nachten verbleven in februari 2020

4/10 – Matig

Walid

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
This is a two star hotel at best
This is not a 4 star hotel. I am not sure how they get this rating. The hotel staff are courteous and helpful. The hotel lack a window in the bathroom that’s closed completely. Basically mosquitoes and this can easily fly via the bath room windows vent that does not close properly. The electric and the condition of the room is very old and requires refurbishing.
2 nachten verbleven in januari 2020
Reactie van Guest Relation Manager op 10 jan 2020
Dear Guest, Thank you for sharing this feedback as it helps us improve. We are sorry that you had to face inconvenience due to some basic facilities not being made available to you. We hope you will visit us again and witness overall improvement. Thank you.

8/10 – Goed

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in not-great area
I'm glad I stayed at this hotel for 3 nights. They were courteous and offered amenities like a hair dryer and iron & ironing board (on request), and they even had an attendant allocated to each floor should you need anything. I suspect I was upgraded to a nicer room upon arrival as it seemed nicer and bigger than what I thought I'd booked. My room had a small balcony, although the door to it was locked and I had no key for it. I think other rooms had unlocked balconies as I could see them when I walked around. The tv had full cable channels, and the breakfasts were good enough. The one drawback is its location. A few times I walked into, or back from, the city center, but you're better off taking an Uber each time. It's just far enough to waste precious time, and it's not a pleasant walk. The hotel is located directly across from a major hospital, and you have all sorts of sick or injured people strewn throughout the street. It also seems to be located next to some local temples, as you have additional crowds of people in prayer throughout the street. The rest of the crowds seemed to be homeless. So not a fun mix to walk around in, and you'll be looked at, if not approached. Again, take a taxi or Uber where you need to go and use this place as your resting spot, and it's a good stay.
3 nachten verbleven in februari 2019
Reactie van Hotel Manager op 8 apr 2019
Dear Guest, Greetings from hotel West End Thank you for choosing to stay at West End Hotel and we thank you for sharing your review. We are very happy to note that you enjoyed the stay at the hotel. Your generous praise is highly appreciated and very rewarding for the team which is dedicated and committed to excellence. The team and I, eagerly await your return in the not too distant future. With Warm Regards, West End Hotel.

8/10 – Goed

Harbaksh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018

10/10 – Uitstekend

Patricia, New York, NY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well located hotel near Bombay Hospital
This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
2 nachten verbleven in december 2017

8/10 – Goed

Brenna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine, not Amazing
We booked this hotel in Mumbai, which seemed like one of the more reasonable priced hotels in the area. Previously in India, we had been staying in Hiltons and other brand name hotels. If this is what you are used to, be aware that the West End hotel is more like a budget motel than a Hilton, despite the price. However, the service was friendly, and for a one night stay we didn't have any issues. They are doing some construction on the outside of the building, and the first door we pulled up to made it look like the hotel had been closed.
1 nacht verbleven in november 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is nice but too far from iinternat'l airport
Food is okay, not much variation. Same for breakfast and lunch.

8/10 – Goed

Irina, Amersham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden old gem
Last minute change of plan brought us to this hotel which reminds me of the olden days in design. Food wise is best we had in India after Shangri-La in Delhi but at decent price.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
GOOD
I booked this hotel thinking a five star but definitely its not even close to a single star according to Canadian standards. I do not know how does the rating work in India. The food in the restaurant was good, staff OK. The hotel itself needs lot of fixing, the hotel inside seems like a hospital, elevator sucks. If I owned this hotel I would make it like a 4 star with a little decorations, painting etc. The location of this hotel is good, close to everything. You also have to pay for WiFi.

6/10 – Redelijk

Nicolas, Paris

Negatief: Staat van de accommodatie en faciliteiten
Hôtel confortable au charme rétro d'origine
Un hôtel qui est resté dans son jus des années 50. De très grandes chambres, un mobilier sombre pas très gai, une bonne literie, un safe box individuel, une télé écran plat mais avec des programmes indiens et les autres peu intéressants (pas de TV5). Les buffets du restaurant, petit déjeuner et repas, sont de bonne qualité et très compétitifs du point de vue des prix; Un quartier d'hôpitaux et de pharmacies pas engageant, mais assez calme (si cela a un sens en Inde) le soir. Ma chambre pourtant au 5e (et dernier) étage donnait sur une cour, bien pour le silence mais nul pour la vue.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

SKP, Chennai

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not at all good for the price;
It is located near hospital and masgids and darga. Very much crowded. No coffee making facilities...no break fast. No orderly built rooms. Earlier it should have been apartment complex and converted in to rooms. No proper bed. If it is priced below $50 then it is okey.

2/10 – Ontzettend slecht

asha, goa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
horrible experience.
food was stall and overpriced. the service was very bad. no print outs available at the hotel. wi-fi overpriced. looked like a place which was only out to loot you as every thing came for a price and oh yes it was overpriced as it was not to customer satisfaction at all. overall very bad stay don't opt for it ever.

6/10 – Redelijk

Manohar

Positief: Netheid, comfort kamer

6/10 – Redelijk

Madhu, Hyderabad

Decent hotel at a decent price
It was a old time hotel. Basic amenities but nothing fancy.

6/10 – Redelijk

Richard, London

Positief: Comfort kamer
Wi-fi is chargeable
Not a bad hotel, staff were friendly. The atmosphere, as one of the other reviewers noted, is strangely seventies. But they make you pay by the hour for wi-fi, which seems amazing, in this day and age. And also - no toothbrush! In this price range you might expect those little extras thrown in.

6/10 – Redelijk

NITIN

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great for South Mumbai
The hotel is very conveniently situated and has a certain old world charm about it , However the food could be improved .

6/10 – Redelijk

NARESH, Bombay.

Negatief: Staat van de accommodatie en faciliteiten
Value for money.
It looks that we are staying in 1980's hotel.

8/10 – Goed

victoria, kent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfectly placed for sightseeing
If you are looking for 5 star comfort this is not for you but we loved this character building. We could not fault the staff/service/restaurant/rooms. Really great value for money. Highly recommend as also well placed for walking to all the sights.

10/10 – Uitstekend

dr vitthal, Hingoli (MH)

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfort
It was excellent stay .

6/10 – Redelijk

j behl, Behl

Negatief: Staat van de accommodatie en faciliteiten
Central location
At New Marine Lines location of the hotel is not good congested road unsufficient parking are the negetive staff is good small resturant and its a old property but rooms are ok

4/10 – Matig

Sanjiv

Negatief: Comfort kamer

4/10 – Matig

Syed Sadeque

Negatief: Personeel en service, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Riaz, Chennai

Decent hotel for decent price
A good hotel in a good location for a decent price ...

8/10 – Goed

Jacob, Denmark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If you just need a room
If you just need a room for your stuff and a place to sleep this is fine. Size of the room is ok. Close to the station and walking distance to the center of Colaba. Internet is pricey and not included.

8/10 – Goed

The salesman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strategically located hotel in SoBo
I chose the hotel essentially because it was close to the start (and finish) line of Mumbai Marathon. But apart from the proximity what really made my stay special were the courteous and caring staff, comfortable room and good food. Full points to the staff (from waiters to the receptionist) for treating me so well.

8/10 – Goed

Osbert

Positief: Personeel en service, comfort kamer

8/10 – Goed

はなこ, 日本

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
清潔なホテルでした。
清潔なホテルで、安全な地域だったと思います。 外観は古いですが、中はキレイでした。 早く予約すれば、それほどではないですが、直前だとちょっと割高かなとも思います。

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Average
Hotel was generally clean but it is a very old building. Not shining AC corridors as I would have expected from a very highly rated hotel. WiFi is not free, and is very slow and is charged by the hour, so I am not happy about that. Also, the fine print says to logout, otherwise the full credit runs out :(. The hand held shower was broken and leaking water. The only good thing was it was next to a very good restaurant, so enjoyed the food. The room did not have a refrigerator.

10/10 – Uitstekend

Janne, Stockholm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prisvärt hotell
bra o stort familjerum. serviceminded personal . riktigt bra restaurang

10/10 – Uitstekend

S RANGA VITTAL, BANGALORE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Location
Had a great time, good facilities, good food.

8/10 – Goed

Kalpesh Jain, Surat

Positief: Netheid, personeel en service en comfort kamer

6/10 – Redelijk

mexico, mexico

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Absurd cost for wifi

10/10 – Uitstekend

Mahesh, Pune India

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very courteous staff and excellent service.

8/10 – Goed

Narasimha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

C Masson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location
Very happy with this hotel. Our room was very clean and comfortable, service was good and the location is perfect. I would recommend it.

6/10 – Redelijk

UK Travelator

Negatief: Netheid, staat van de accommodatie en faciliteiten
Basic Hotel Suite. OK for a stop over
We booked an A/C suite for our family of four. The suite was very basic with a large lounge area and large bedroom with two double beds. As with many other hotels in India, cleanliness could have been better. However for a i night stop over in Mumbai, it was OK. The restaurant is OK, if a little overpriced.

6/10 – Redelijk

Anders

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gångavstånd till sevärdheter
Utmärkt hotell i Bombay. Nära till nästan allt. Trevlig personal. Frukosten var inte någon höjdare.

8/10 – Goed

Tguru, Dubai - United Arab Emirates

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location, comfortable rooms
The room was quite spacious. Everything worked. Staff were friendly. Not complaints. A small gripe - the breakfast buffet could have been better - but it wasn't terrible either. My friend and I went to watch a cricket match at the Wankhede - and the location could not have been better. Also walking distance to both the Churchgate and Marine Lines stations. And a short taxi ride from many Mumbai attractions.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten