Luxe beddengoed, een kluis op de kamer, verduisterende gordijnen

Beoordelingen van SOLLER Business Hotel – Munich Airport MUC

SOLLER Business Hotel – Munich Airport MUC
Lilienthalstraße 1, Hallbergmoos, BY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 148 van 246 beoordelingen" "
Gastenscore: 8 - Goed. 68 van 246 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 246 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 246 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 246 beoordelingen" "

9,6/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Thijs

2 nachten verbleven in juni 2023
Reactie van Soller Business Hotel op 13 jul 2023
Dear Thijs,We would like to express our sincere gratitude for taking the time to share your feedback about your stay at our hotel. It was truly a pleasure to have you as our guest.Best regards,Soller Business Hotel

10/10 – Uitstekend

Paul

1 nacht verbleven in juni 2023
Reactie van Soller Business Hotel op 13 jul 2023
Dear Paul,thank you for your nice feedback.Best regards,Soller Business Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Hub

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel near the airport
1 nacht verbleven in augustus 2019
Reactie van Your stay with us op 18 sep 2019
Hi Hub Thank you for your excellent feedback. We appreciate this very much. Best regards Marin

10/10 – Uitstekend

Grahame

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel
1 nacht verbleven in mei 2024

8/10 – Goed

Allison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking sûr. Séjour agréable.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Aly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in april 2024
Reactie van Marin Christof op 24 apr 2024
Lieber Aly,vielen lieben Dank für Ihre tolle Bewertung:)Wir würden uns sehr freuen Sie bei uns bald wieder zu begrüßen.Herzliche Grüße vom ganzen SOLLER Business Hotel Team

8/10 – Goed

Konstantinos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
All perfect and clean. I would definitely change the policy of the parking payment or include it in the price.
1 nacht verbleven in februari 2024
Reactie van Maged Helm - Rooms Division Manager. op 15 feb 2024
Dear Mr. Dimitrakakis, We are very pleased that you enjoyed your stay with us, we were also happy to read your experience about the Room’s cleanliness, We will surely consider your valuable comment about the Hotel Parking, for our future improvement. We would be delighted to welcome you again. Thank you very much for your review! Have a nice week and see you soon. Soller Business Hotel Team

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern, Clean, Convenient to Munich Airport
Just needed one night before an early flight out from Munich. Very modern, clean and convenient hotel. Nice Italian restaurant down the street. Super easy to get to the airport.
1 nacht verbleven in februari 2024
Reactie van Maged Helm - Rooms Division Manager. op 15 feb 2024
Dear Ms. Metivier, We are very pleased that you enjoyed your stay with us, we were also happy to read your experience about the Hotel’s location and cleanliness standard, it's always nice to get to know that you enjoyed your stay. We would be delighted to welcome you again. Thank you very much for your review! Have a nice week and see you soon. Soller Business Hotel Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint og flyplassnært hotell med god standard. Brukte ingen av fasilitetene så disse vet jeg lite om, men fine rom og gode senger!
1 nacht verbleven in januari 2024
Reactie van Maged Helm - Rooms Division Manager. op 15 feb 2024
Dear Guest, We are very pleased that you enjoyed your stay with us, we were also happy to read your experience. We would be delighted to welcome you again. Thank you very much for your review! Have a nice week and see you soon. Soller Business Hotel Team

10/10 – Uitstekend

Konstantin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr gut & hochwertig ausgestattetes, relativ neues Hotel. Preis-/Leistung gut. Ruhig. Matraze angenehm. Tee und Wasser auf dem Zimmer. Personal sehr freundlich. Waren alle aus anderen Ländern. Deutsch teils gut. Aber zuvorkommend. Frühstück frisch und lecker. Super Omelett. Parkplatz nicht teuer und sicher.
1 nacht verbleven in februari 2024
Reactie van Maged Helm - Rooms Division Manager. op 15 feb 2024
Sehr geehrter Herr Herion, es freut uns sehr, dass es Ihnen bei uns gut gefallen hat, und würden uns sehr freuen Sie wieder zu begrüßen. Herzlichen Dank für Ihre positive Bewertung! Eine schöne Woche und bis bald. Das Soller Business Hotel Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very good price/value
Excelent fairly new hotel near munich airport. Very good value for the money. ideally you should have a car to get there. Idesal for a quick night before traveling.
1 nacht verbleven in februari 2024
Reactie van Maged Helm - Rooms Division Manager. op 15 feb 2024
Dear Guest, We are very pleased that you enjoyed your stay with us, we were also happy to read your experience about the Hotel's location, It' always nice to get to know that you enjoyed your Stay with us. We would be delighted to welcome you again. Thank you very much for your review! Have a nice week and see you soon. Soller Business Hotel Team

10/10 – Uitstekend

Erik

1 nacht verbleven in februari 2024
Reactie van Maged Helm - Rooms Division Manager. op 6 feb 2024
Dear Mr. Lopez, We are very pleased that you enjoyed your stay with us and would be delighted to welcome you again. Thank you very much for your positive review! Have a nice week and see you soon. Soller Business Hotel Team

10/10 – Uitstekend

liam

1 nacht verbleven in februari 2024
Reactie van Maged Helm - Rooms Division Manager. op 5 feb 2024
Dear Mr. Kearney, We are very pleased that you enjoyed your stay with us and would be delighted to welcome you again. Thank you very much for your positive review! Have a nice week and see you soon. Soller Business Hotel Team

10/10 – Uitstekend

José María

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Maged Helm - Rooms Division Manager. op 18 jan 2024
Dear Ms. José María Belluga Capilla, Thank you very much for sharing your opinion and for ranking our hotel here. We hope to welcome you again here at Soller Business Hotel Munich Airport. With my best Regards,

10/10 – Uitstekend

Alexander

1 nacht verbleven in januari 2024
Reactie van Maged Helm - Rooms Division Manager. op 18 jan 2024
Sehr geehrter Herr Bauer, vielen Dank, dass Sie Ihr Feedback und Ihre Erfahrungen mit uns teilen. Wir berücksichtigen Ihre wertvollen Kommentare sicherlich für unsere zukünftige Verbesserung und hoffen, Sie in der Zwischenzeit wieder hier im Soller Business Hotel, Hallbergmoos am Flughafen München begrüßen zu dürfen.Mit freundlichen Grüßen,

8/10 – Goed

Fabian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Maged Helm - Rooms Division Manager. op 9 jan 2024
Sehr geehrter Herr Lipphardt, vielen Dank, dass Sie Ihr Feedback und Ihre Erfahrungen mit uns teilen. Wir berücksichtigen Ihre wertvollen Kommentare sicherlich für unsere zukünftige Verbesserung und hoffen, Sie in der Zwischenzeit wieder hier im Soller Business Hotel, Hallbergmoos am Flughafen München begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 – Uitstekend

Christoph

1 nacht verbleven in december 2023
Reactie van Maged Helm - Rooms Division Manager. op 8 jan 2024
Dear Mr. WesselThank you very much for sharing your opinion and for ranking our hotel here. We hope to welcome you again here at Soller Business Hotel Munich Airport. With my best Regards,

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First I want to say that the staff is amazing! Thank you for making my stay experience above and beyond. The staff at the restaurant was really nice and prepared nice breakfast for me. The quality of the food is 5 star. The hotel is very clean. Also, I was greeted by a cute lovely dog ❤️ . The dog is truly adorable. Again thank you ☺️
1 nacht verbleven in december 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 dec 2023
Dear Mr. Ismail, Thank you very much for being our guest in Soller Business Hotel, Hallbergmoos, by Munich Airport, and for choosing us as your ''home away from home''; in Munich. We would like to thank you too, that you have taken your time to write us your valuable feedback. Your comment made us very happy to hear that you have been satisfied with our Hotel Standard, Hotel Staff Members, And our Breakfast variety as well. We are instantly trying to do our best for our guests and to create a comfortable and restful stay. Meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards - Soller Business Hotel.

8/10 – Goed

José M

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small problems
The toilet was leaking all night and the shampoo bottle had been filled with just water
1 nacht verbleven in december 2023
Reactie van Maged Helm - Rooms Division Manager. op 13 dec 2023
Dear Ms. Belluga Capilla, First let me thank you very much for being our guest for your last stay in Munich, your feedback is really appreciated and important to us. We are instantly trying to do our best for our guests and to create a comfortable and restful stay. As from your feedback we could not do so during the stay, because of the mentioned issues in your room. Please accept my sincere apologies on behalf of the whole team & the Management as well. your comment was forwarded to the Hotel General Manager and to concerning department for future improvement. Finally, as a sort of a special courtesy and care from the hotel side as one of our valuable guests, We are happy to offer you a free room Upgrade to the next room category booked by your kind self for your next visit with us at Soller Business Hotel, Hallbergmoos by Munich Airport. Thank you once again, looking forward to welcoming you again at Soller Business Hotel, Hallbergmoos by Munich Airport.With my Best Regards.

8/10 – Goed

håkan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Maged Helm - Rooms Division Manager. op 11 dec 2023
Dear Mr. Claesson, Greetings from Soller Business Hotel, Hallbergmoos, Germany. Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards.

10/10 – Uitstekend

Cecilie

1 nacht verbleven in december 2023
Reactie van Maged Helm - Rooms Division Manager. op 5 dec 2023
Dear Ms. Bosse, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards, Sincerely, Maged Helm Rooms Division Manager

10/10 – Uitstekend

Andreas

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 Übernachtung vor frühzeitigem Abflug. Dieses Hotel ist zukünftig mein "Hub" für frühe Abflüge! Die Mitarbeiterinnen und Mitarbeiter sind wahrlich international aufgestellt und strahlen eine hinreißende Begeisterung aus. Auch Design und Inneneinrichtung der Zimmer sind geschmackvoll und laden in Wirklichkeit für längere Aufenthalte ein.
1 nacht verbleven in december 2023
Reactie van Maged Helm - Rooms Division Manager. op 5 dec 2023
Sehr geehrter Herr Gebauer-guenther, vielen Dank für Ihr Feedback und Ihre Erfahrung mit uns. Wir freuen uns sehr über Ihre tolle Eröffnung über unser Hotel.Wir berücksichtigen Ihre wertvollen Kommentare sicherlich für unsere zukünftige Verbesserung und hoffen, Sie in der Zwischenzeit wieder hier im Soller Business Hotel, Hallbergmoos am Flughafen München begrüßen zu dürfen.Mit freundlichen Grüßen, Maged HelmRooms Division Manager

8/10 – Goed

Rikard

1 nacht verbleven in november 2023
Reactie van Maged Helm - Rooms Division Manager. op 4 dec 2023
Dear Mr. Jonsson, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards Sincerely, Maged Lotfy

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stopover
Perfekt för en stop over i München inför vidare flyg dagen efter. Mycket rent och modernt
1 nacht verbleven in november 2023
Reactie van Maged Helm - Rooms Division Manager. op 24 nov 2023
Dear Valuable Guest, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. -With my Best Regards -Sincerely, -Maged Helm-Rooms Division Manager

10/10 – Uitstekend

Liron

1 nacht verbleven in november 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Dear Mr. Naor, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

10/10 – Uitstekend

Christoffer

1 nacht verbleven in oktober 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Dear Mr. Nylander, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

8/10 – Goed

PHILIPPE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Dear Mr. Murdica, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

10/10 – Uitstekend

michael

1 nacht verbleven in oktober 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Dear Mr. Emmert, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

8/10 – Goed

junghoon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Good
1 nacht verbleven in september 2023
Reactie van Maged Helm - Rooms Division Manager. op 24 nov 2023
Dear Junghoon Won, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. -With my Best Regards -Sincerely, -Maged Helm-Rooms Division Manager

8/10 – Goed

Joern

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Sehr geehrter Herr. Kellerhaus, vielen Dank, dass Sie Ihr Feedback und Ihre Erfahrungen mit uns teilen. Wir berücksichtigen Ihre wertvollen Kommentare sicherlich für unsere zukünftige Verbesserung und hoffen, Sie in der Zwischenzeit wieder hier im Soller Business Hotel, Hallbergmoos am Flughafen München begrüßen zu dürfen. - Mit freundlichen Grüßen, - Maged Helm

10/10 – Uitstekend

Bernd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Dear Mr. Kober, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

2/10 – Ontzettend slecht

romeo

1 nacht verbleven in september 2023
Reactie van Maged Helm - Rooms Division Manager. op 27 nov 2023
Dear Mr. Jones, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

10/10 – Uitstekend

Nobu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
空港からタクシーで23ユーロ。 ホテルから歩いて10分ほどのところに、マーケット。日曜日は営業していないが、20分近く歩いた場所にガソリンスタンドがあるので、ビール、スナックを購入可能。 静かな場所で休められます。
1 nacht verbleven in september 2023
Reactie van Maged Helm - Rooms Division Manager. op 24 nov 2023
Dear Nobuhiko Murai, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. -With my Best Regards -Sincerely, -Maged Helm -Rooms Division Manager

10/10 – Uitstekend

Alexander

Positief: Staat van de accommodatie en faciliteiten
Top Mitarbeiter
1 nacht verbleven in augustus 2023
Reactie van Maged Helm - Rooms Division Manager. op 24 nov 2023
Sehr geehrter Herr. Landherr, vielen Dank, dass Sie Ihr Feedback und Ihre Erfahrungen mit uns teilen. Wir berücksichtigen Ihre wertvollen Kommentare sicherlich für unsere zukünftige Verbesserung und hoffen, Sie in der Zwischenzeit wieder hier im Soller Business Hotel, Hallbergmoos am Flughafen München begrüßen zu dürfen.-Mit freundlichen Grüßen, -Maged Helm-Rooms Division Manager

2/10 – Ontzettend slecht

Dietmar

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
During the weekend, the property cuts of all services: no restaurant, no sauna. The property refused to provide contact to a manager. A COMPLETE waste of time to try to resolve the issue. Do something better with your time.
1 nacht verbleven in juli 2023

4/10 – Matig

Ayse

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Also wir haben für 3 Personen, über 300 Euro für eine nacht bezahlt. Und das Sofabett war nicht einmal bereit. Obwohl wir schlafen wollten nach einem sehr langen Tag, mussten wir noch warten bis der Bezug kommt um entlich schlafen zu können.
1 nacht verbleven in juli 2023
Reactie van Soller Business Hotel op 13 jul 2023
Sehr geehrter Gast,vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Wir bedauern aufrichtig die Unannehmlichkeiten, die Ihnen aufgrund des nicht bereiten Sofabetts entstanden sind. Dies entspricht nicht unserem Standard, und wir entschuldigen uns für die Verzögerung bei der Bereitstellung des Bezugs.Wir verstehen Ihren Unmut und bedauern, dass Ihr Aufenthalt dadurch beeinträchtigt wurde. Bei Ihrem nächsten Besuch stehen wir Ihnen gerne zur Verfügung, um sicherzustellen, dass Ihr Aufenthalt angenehm und komfortabel verläuft. Bitte sprechen Sie uns an der Rezeption an, und wir werden unser Bestes tun, um Ihre Anliegen zu berücksichtigen.Wir hoffen, dass wir Sie bei Ihrem nächsten Aufenthalt besser zufriedenstellen können.Mit freundlichen Grüßen,Das Soller Business Hotel Team

10/10 – Uitstekend

Michael, Bad Schwalbach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Soller Business Hotel op 13 jul 2023
Dear Michael,thank you for your nice feedback.Best regards,Soller Business Hotel

10/10 – Uitstekend

Leon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2023
Reactie van Soller Business Hotel op 13 jul 2023
Dear Leon,thank you for your nice feedback.Best regards,Soller Business Hotel

10/10 – Uitstekend

PHILIPPE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait à recommander
1 nacht verbleven in mei 2023
Reactie van Soller Business Hotel op 13 jul 2023
Dear Philippe,thank you for your nice feedback.Best regards,Soller Business Hotel

8/10 – Goed

Karlene

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was new and very clean. It is also close to the airport. Limited food service at the hotel and there appears to be no restaurants within walking distance.
1 nacht verbleven in mei 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Businesshotel ohne Arbeitsfläche für den Laptop
Neues Hotel in Flughafennähe in einem Industriegebiet. Sehr schönes Bad, praktisch ist die Tiefgarage mit direktem Zugang zum Hotel. Das Frühstück ist den vier Sternen angemessen, der Kaffee wird serviert, das dauert manchmal ein bisschen, wenn viel los ist. In einem Businesshotel hätte ich einen Arbeitsplatz für den Laptop erwartet, gibt es in den günstigen Kategorien aber nicht, schwierig für Geschäftsreisende. Der Safe ist zu klein, da passt kein Laptop rein. Gutes Bett. Kein Kühlschrank. Ansonsten alles passend.
9 nachten verbleven in april 2023

10/10 – Uitstekend

François

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Vlad

1 nacht verbleven in april 2023

10/10 – Uitstekend

Stuart

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Staff
Excellent restuarant and really helpful staff could not have done more to make our stay special
1 nacht verbleven in januari 2023
Reactie van Soller Business Hotel op 17 mrt 2023
Dear Stuart,thank you for your great review.We are very pleased that you found the staff especially positive, as well as the visit to the restaurant "Eisvogel" was excellent for you.Best regardsThe Soller Business Hotel Team

6/10 – Redelijk

Rajendra Kumar

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Shannon

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was rated a 4 star hotel, but we don’t know why. It was low quality, austere, lacking all the basics. There is NO PHONE in the room so you have no way to reach the front desk!! You aren’t given the wifi password upon Check-in. When you figure out you don’t have the password, guess what? You have to walk down to reception to get it because your room has NO PHONE. We waited nearly an hour to get checked in. We paid about 4 times what we could have at another hotel with more amenities. The room was a strange setup and I don’t think I’ll have the room to tell you all of the things that made this a bad choice.
Reactie van Soller Business Hotel op 20 dec 2022
Dear Shannon,Thank you very much for your review. We apologise that you were not satisfied with your stay. We always try our very best for the guests to have a great experience at our hotel. According to your booking you have been upgraded from our side to a Junior-Suite instead of the booked Deluxe-Room, as those were no longer available. We are very sorry that this room was not pleasing for you. We always appreciate honest feedback from the guests and therefore, if you could share with us the details we would be happy to pass it on internally to make sure the changes are implemented.Usually, there is not much waiting time during the Check-In. Unfortunately, due to many last-minute bookings resulting from many cancelled flights at the Munich Airport, on your arrival there were many other guests who arrived at the same time and hence, a long queue for check-in in the lobby. We are constantly working on improving our work and will take these situations as a priority to improve our guests’ waiting time, also during unexpected situations.Regarding the phones, it is very common nowadays in hotels that there are no longer phones in the rooms since they became less relevant as nearly all of our guests have private mobile phones with which they can contact the reception. As for the WIFI-password, it is usually handed out with our room cards, but due to external issues, unfortunately, we had run out of room card booklets. We would like to apologise for this inconvenience, as this is not up to our usual standard.We would be happy if we could convince you of our usual standard during your next visit.Best regards,Soller Business Hotel

10/10 – Uitstekend

Dominic

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff.

10/10 – Uitstekend

Sarah

1 nacht verbleven in december 2022

10/10 – Uitstekend

PHILIPPE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022