Exterieur

Beoordelingen van JW Marriott The Rosseau Muskoka Resort & Spa

4.5 out of 5
JW Marriott The Rosseau Muskoka Resort & Spa
1050 Paignton House Road, Muskoka Lakes, ON

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 473 van 855 beoordelingen" "
Gastenscore: 8 - Goed. 234 van 855 beoordelingen" "
Gastenscore: 6 - Redelijk. 92 van 855 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 855 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 855 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Vishal

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Just u had to eat wats in there restaurant nothing around
1 nacht verbleven in april 2024
Reactie van . op 29 apr 2024
We appreciate you taking the time to share your feedback with us. We're sorry to hear that the food choices didn't meet your expectations and that you found our location too remote. Your comments are valuable to us as we strive to continuously improve our services and amenities. We'll certainly take your feedback into consideration as we work to enhance the overall guest experience. If you decide to stay with us again in the future, please don't hesitate to reach out to our team, and we'll do our best to ensure your stay exceeds your expectations.

8/10 – Goed

Nima

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van . op 29 apr 2024
Thank you so much for choosing to stay with us at the JW Marriott Muskoka! We're thrilled to hear that you had a fantastic experience during your visit. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's incredibly rewarding to receive such positive feedback. We can't wait to welcome you back for another wonderful stay in the future!

10/10 – Uitstekend

Oussama

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van . op 19 apr 2024
Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and it's fantastic to know that we succeeded in meeting your expectations. We look forward to the pleasure of welcoming you back for another fantastic stay soon!

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
1 nacht verbleven in april 2024
Reactie van . op 17 apr 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Wishing you all the best until we meet again!

10/10 – Uitstekend

Laura

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very comfortable and staff friendly. Nice for kids end family
1 nacht verbleven in april 2024
Reactie van . op 19 apr 2024
We're thrilled to hear that you had a wonderful experience with us! Your kind words mean the world to us. We can't wait to welcome you back soon for another unforgettable stay. If there is anything we can do to improve your next experience please do not hesitate to reach out to us.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property.
1 nacht verbleven in april 2024
Reactie van . op 8 apr 2024
Thank you for sharing your recent experience at our resort! We are pleased to hear that you had such a wonderful stay with us.At the JW Marriott Muskoka, we strive to provide every guest with an unforgettable experience, and it's incredibly rewarding to know that we succeeded in making your visit enjoyable.We look forward to the opportunity to welcome you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to reach out.

10/10 – Uitstekend

Fabiola Ahumada

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was wonderful
1 nacht verbleven in april 2024
Reactie van . op 8 apr 2024
Dear Fabiola, Thank you for taking the time to share your recent experience at JW Marriott Muskoka! We are absolutely thrilled to hear that your stay with us exceeded your expectations. We can't wait to welcome you back to JW Marriott Muskoka for another incredible stay in the near future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. The Team at JW Marriott Muskoka

10/10 – Uitstekend

Sachin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van . op 8 apr 2024
Thank you so much for taking the time to share your positive experience at the JW Marriott Muskoka! We are thrilled to hear that you thoroughly enjoyed your stay with us.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your visit a pleasant one.We appreciate your kind words and hope to have the pleasure of welcoming you back to our resort in the near future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know.

8/10 – Goed

Domenic

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property, excellent staff
5 nachten verbleven in maart 2024
Reactie van . op 2 apr 2024
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience at our hotel. Providing top-notch service and ensuring our guests' satisfaction are our main goals, and we're thrilled that we were able to meet and exceed your expectations. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

8/10 – Goed

Christopher, Garson

2 nachten verbleven in maart 2024
Reactie van . op 12 apr 2024
Thank you so much for your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we can't wait to welcome you back again soon. If there's anything specific you'd like us to improve or any suggestions you have, please feel free to let us know. Looking forward to having you at the JW Marriott Muskoka soon again!"

10/10 – Uitstekend

Vladislav

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van . op 2 apr 2024
We appreciate your feedback and are pleased to hear that you had a good stay at our hotel. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we're glad that we succeeded during your visit. If you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Kristina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely amazing. The only wrong was that I only stayed for one day. Definitely going back
1 nacht verbleven in maart 2024
Reactie van Mike op 19 mrt 2024
Thank you for your 5/5 score

6/10 – Redelijk

Sarah, Glen Williams

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities and beautiful setting. The room could benefit from a deeper clean. Delicious dining options!
1 nacht verbleven in maart 2024
Reactie van Mike op 19 mrt 2024
Sarah, thank you for your comments. I will pass these to the appropriate managers

10/10 – Uitstekend

Dark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel ..
1 nacht verbleven in maart 2024
Reactie van Mike op 19 mrt 2024
Thank you so very much.

10/10 – Uitstekend

sherif

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very clean and comfortable,staff are very nice and helpful
2 nachten verbleven in maart 2024
Reactie van . op 2 apr 2024
Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and it's fantastic to know that we succeeded in meeting your expectations. We look forward to the pleasure of welcoming you back for another fantastic stay soon!

10/10 – Uitstekend

Afra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cool place
1 nacht verbleven in maart 2024
Reactie van Mike op 19 mrt 2024
Thank you Afra

10/10 – Uitstekend

Shiau Liang

1 nacht verbleven in februari 2024
Reactie van . op 2 apr 2024
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience at our hotel. Providing top-notch service and ensuring our guests' satisfaction are our main goals, and we're thrilled that we were able to meet and exceed your expectations. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

8/10 – Goed

Bethany

Reisde met een groep
Positief: Netheid, personeel en service
A little disappointed with the dining as there was only one option for breakfast, lunch and dinner but food that was available was excellent
2 nachten verbleven in februari 2024
Reactie van Mike op 19 mrt 2024
Thank you Bethany, I am sorry we had only one of our outlets open during your stay.

10/10 – Uitstekend

Stuart

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
2 nachten verbleven in februari 2024
Reactie van . op 2 apr 2024
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel. Providing excellent service and creating memorable experiences for our guests is always our top priority, and we're glad to hear that we met your expectations. We look forward to welcoming you back in the future for another wonderful stay!

8/10 – Goed

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van . op 2 apr 2024
We appreciate your feedback and are pleased to hear that you had a good stay at our hotel. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we're glad that we succeeded during your visit. If you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds, Saw The Jim Cuddy Band in the evening entire experience was amazing.
1 nacht verbleven in februari 2024
Reactie van . op 2 apr 2024
Wow! Thank you for your absolutely glowing review! We are beyond thrilled to hear that you had such a fantastic experience at our hotel. Creating unforgettable memories and ensuring our guests feel truly valued is at the heart of everything we do, and your feedback reinforces that we're on the right track. We can't wait to have the pleasure of welcoming you back for another amazing stay in the future!

10/10 – Uitstekend

Maxwell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was our first time visiting, we definitely were not disappointed. Right from the start, the service was incredible. The eagerness to make us feel welcomed as well as the way we were treated by the staff, was truly second to none. The facilities, the spa experience, the room, the grounds were all truly top notch. The extra subtle touches to make us feel at home truly made the experience. I cannot thank the JW Rosseau staff enough.
2 nachten verbleven in februari 2024
Reactie van MJ op 19 mrt 2024
Thank you Maxwell, great to see you had a great time.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wife and I stayed here for 2 nights staff was amazing from the front desk to waiters at restaurants and bar Food was unbelievable everything we ate was so good We will definitely be back again
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Lee Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muskoka getaway
A tranquil hotel with all the little added touches. Roasting marshmallow's by the fires, playing pool and chess. The hydrospa was relaxing. The staff were amazing. They were always there to offer help and service and went above and beyond to provide you with exceptional service.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

BRUCE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the Port Carling area and the view from the hotel overlooking the water. Room was cozy and well appointed. Staff very polite and accommodating.Love the fire at the front. Was there about four years ago and the pricing of drinks and meals is a little over the top now. $16 for a domestic draught beer? $85 for breakfast for two? We ended up going out or picking up all meals from outside. I understand we are where we are but...wow!
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Cathy

2 nachten verbleven in januari 2024

8/10 – Goed

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property. Would love to come back in the summer months to participate in outdoor activities.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Cassie

1 nacht verbleven in december 2023

10/10 – Uitstekend

Terry Ann, Toronto

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in december 2023

10/10 – Uitstekend

Piotr

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Serene location with stunning lake view
2 nachten verbleven in november 2023

10/10 – Uitstekend

JINSUNG, North York

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to rest for family.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Farah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

matthew

1 nacht verbleven in november 2023

8/10 – Goed

Ngoc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Ivanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Babymoon
The staff is so helpful here, we loved our cozy room and the food was great. We started on the resort primarily, and used the gym and spa. We’d come back for sure
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ankit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing location and property to relax and enjoy.
1 nacht verbleven in oktober 2023
Reactie van Rajat op 26 okt 2023
Thank you for feedback.

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay and see the fall colours. Top notch resort!
2 nachten verbleven in oktober 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Manuela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it!
1 nacht verbleven in oktober 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

JASMIN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in oktober 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

6/10 – Redelijk

kaili

Reisde met familie
honestly it doesn't worth that price.
2 nachten verbleven in oktober 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

haining

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well maintained facilities with cleanness and unique features
1 nacht verbleven in oktober 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Miklos, Toronto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s beautifully situated; well maintained and professional-friendly staff.
1 nacht verbleven in oktober 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Imran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great resort
Aamazing experience, ambiance, staff, food, and amenities nailed it.
2 nachten verbleven in september 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

2/10 – Ontzettend slecht

Ravinderpal

Negatief: Personeel en service
1 nacht verbleven in september 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Seong Eun

1 nacht verbleven in september 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Danielly

1 nacht verbleven in september 2023
Reactie van Rajat op 19 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property is beautiful. The room was beautiful at first sight. The sink in the bathroom was very slow draining. The fireplace only stayed on 10 minutes. The weeds in the balcony area are pretty bad. The view however, from the balcony is amazing. This could be an amazing property. It just needs some attention.
1 nacht verbleven in september 2023
Reactie van . op 16 sep 2023
Thank you, Rhonda, for your feedback. We have shared your feedback internally. We do pride ourselves for our service and on property experiences and do hope to see you again in the future and demonstrate our best-in-class experiences.

10/10 – Uitstekend

Fatima De

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was our first time at this resort. Absolutely stunning with breathtaking view of Lake Rousseau. We did a pontoon tour around Lake Rousseau and St Joseph’s Lake which was so joyful. Dinner at the steakhouse at the hotel a bit pricey but worth it! A lovely time and we will be back for more!
1 nacht verbleven in september 2023
Reactie van . op 16 sep 2023
Thank you, Fatima De, for your feedback. We have shared your feedback internally. We do pride ourselves for our service and on property experiences and do hope to see you again in the future and demonstrate our best-in-class experiences.