8/10 – Goed
Bridgette P.
13 jul 2024
Positief: Netheid
Overall good
The stay itself was great. Process leading there was horrible. I reserved, no confirmation. Was finally told to call host site, I called Vacasa after on hold for over an hour was hung up on. A call back lead to the hold being lifted and processed on their end. Again, no confirmation. I received emails from both sites processed and confirmed but no confirmation of stay. I called and was told it would come the day before (I reserved just two days before the stay), called and told the morning of, I then used the text option and was told three to the stay again nothing. I called and the rep had no record of any prior communication and had to do the verification process again finally getting emails for the stay confirmation after four calls, emails, and texts.
As for the stay. It was great. The room was clean though the bathtub could have been wiped down and main floor mopped. I always take disinfecting wipes so I took care of that. The location was near restaurants, and stores if needed (ice cream!), our room stayed partial ocean/beach but it was a great view and not obstructed for the angle, we had an issue with the tv and someone was sent up immediately to take care of it, the free breakfast was liked by all, we took advantage of the free miniature golf as well, we only had a three day stay so we didn’t need it but it seemed the kitchen was stocked with dishes, there was a small washer/dryer to wash bath/shower towels which was helpful. Overall good stay, and would stay again.
Bridgette P.
3 nachten verbleven in juli 2024