4/10
The minute we walked into the condo you are hit with the smell of must/mold. The vents were moldy and you could see it within the vents and that it had been painted over in the bathroom. We found a sock and empty water bottle in the bedroom and the floors felt sandy. We needed a fob to access the pool and weren’t able to get one from vacasa until 2 days in. It was noted in visitor book that the prior stay had the same issue and it was never addressed before our stay. The dishwasher was broken and we were not informed of that until they wanted someone to come in and install a new one during our stay. I had to call vacasa multiple times and text multiple times to get the fob to access the pool. It was only addressed when I asked for compensation.

Kailey D.
4 nachten verbleven in juni 2025