2/10
When we arrived check in was ok, then went to check the room and realized the tv wasn't working, meanwhile another couple shows up to the same room saying they also were booked to the same room. After 6hrs and several attemps to get someone to fix the tv or give us a different room, we were told they couldn't fix the tv or replace the tv and couldn't give us another room because they were at capacity. However, the room beside us was empty all night and the vacancy sign was lit all night. We had reserved a room with a balcony and ocean view but got neither. And to top it off the wifi wasn't avaliable the entire stay.
Ashley
1 nacht verbleven in juni 2025