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Beschikbaarheid controleren

Beoordelingen van Fahari Gardens Hotel

3 out of 5
Fahari Gardens Hotel
Utawala Road, Embakasi, P.O. Box 317, Nairobi

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 6 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 19 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Jagjit

1 nacht verbleven in februari 2023

10/10 – Uitstekend

DANIEL

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022

6/10 – Redelijk

paula

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Breakfast very limited. Noisy from cars on road close by property on one side
1 nacht verbleven in september 2022

10/10 – Uitstekend

Adam

1 nacht verbleven in augustus 2022

4/10 – Matig

Lene

Positief: Netheid
1 nacht verbleven in mei 2022

8/10 – Goed

Naida

1 nacht verbleven in februari 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
would recommend them working on their showers.
A quite place to run your errands. The staffs were fantastic and welcoming. would always recommend others.
5 nachten verbleven in september 2020
Reactie van Guest Relations op 25 sep 2020
Thank you for taking your time to provide us with a positive feedback. The matter concerning the showers is receiving utmost attention. We hope to provide you with better services during your next visit.Karibu tena

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
1 nacht verbleven in maart 2020
Reactie van James, op 12 mrt 2020
Thank you for taking your time to give us your feedback in regards to the services that you received. We hope to provide you with better services during your next visit. Thank you

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable apartments.Great property when you are abroad with family on holiday. The apartment is fully equipped with stove, microwave, tv, kettle and kitchen intensiles. Food was great. We booked bed and breakfast. Down fall was no WiFi it was out of order? ? Another down fall is out of order telephone line. We could get a wake up call or we couldnt contact reception for assistance.
1 nacht verbleven in februari 2020
Reactie van James op 5 mrt 2020
We would like to say a big thank you for your kind feedback. About our shortcomings, we promise to work and improve on them so that next time you visit us again we exceed your expectations. Regards, James

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van James op 5 mrt 2020
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

10/10 – Uitstekend

Irene, Portland, OR

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very attentive and helpful. I have stayed here before and I will come back when I need a place to stay in Nairobi. Customer service is exceptional, from the front staff to the wait staff, I have had a pleasant experience every time I have been here! Keep it up
1 nacht verbleven in november 2019
Reactie van Ezekiel Mutonga Reservations. op 14 jan 2020
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

10/10 – Uitstekend

Paul, Vancouver

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place. Will stay again. Friendly staff. Good service
1 nacht verbleven in augustus 2019
Reactie van JAMES op 27 jan 2020
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Secure, welcoming and dedicated staff. Please update bathtubs, ensue there’s hot water at all times, replace TV sets and include more channels, buy new towels please. Nice hotel but needs a few fixes.
1 nacht verbleven in juli 2019
Reactie van Carol op 30 aug 2019
Greeting, Thank you for taking your time to review our hotel. We are very pleased to hear you were well taken care of by our staff. we like assuring our guest are in safe hands as from the airport to the hotel.You were however not pleased with our bathtub,T.V sets,and room towels. we have taken this issues very seriously and are currently working on upgrading all this facilities. On your next booking with us you will find that we have made improvements . . Karibu tena!!

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service
It’s a good place to spend a night or two. Staff are friendly. Management needs to update bath tubs and accessories and ensure hot water runs. Breakfast is great!
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Irene, Portland, OR

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great from check in to the restaurant staff. Everything at the hotel was as presented on the website. Shout out to Nina at the reception, she’s the best!!! Only thing was that the shower knob wasn’t working properly. Overall, I loved my stay here, will definitely stay here again on my next visit to Nairobi
1 nacht verbleven in mei 2019
Reactie van RW op 21 jun 2019
Hello Irene, Thank you very much for taking your time to give us feedback.We are glad that you enjoyed your stay at our property and we look forward to hosting you some other time. We have already checked on the shower knob and all is well.

2/10 – Ontzettend slecht

Salah

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Décevant
Bonjour Payer 150 euros pour dormir dans un endroit pareil est juste une arnaque ! Le véhicule avec lequel on est venu chercher à l’aéroport était d’un état délabré ne répondant à aucune norme de sécurité !! Il fallut marcher presque 20 mn avec les bagages pou toi aller le chercher dans le parking ! .. les 30 mn de trajet était un cauchemar pour nous !! La chambre’ ( la double suite comme c’est indiqué) lamentable’ ! Des fourmis dans partout ! Pas de clim ! 4 mini bouteilles d’eau même pas fraiche, le cocktail de bienvenu à vomir...
1 nacht verbleven in april 2019
Reactie van RW op 10 mei 2019
Dear Salah, Thank you very much for your feedback. It is unfortunate that you did not get the services as per your expectations and we apologize for this. However, we promise to check on this and ensure that there is improvement for the best of our clients. Best Regards Reginah Wangari

10/10 – Uitstekend

Bill, Boston, MA USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel, outgoing, friendly and helpful staff.
4 nachten verbleven in mei 2018
Reactie van Ezekiel, Reservations op 8 jun 2018
Greetings Bill, Thank you for taking your time to review our hotel. We are glad that you enjoyed your stay and found our staff helpful during your stay with us. We strive to ensure that they are professional and perform at the highest level possible in their respective stations.A positive feedback is encouraging.We hope you will visit again soon consider Fahari Gardens Hotel as your second home. Karibu Tena!!!

8/10 – Goed

Hanne, Richmond, Virginia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to airport
It feels like coming home. The staff is very kind and helpful.
2 nachten verbleven in juni 2017

6/10 – Redelijk

Matti J, Vihti

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Puistoainen hotelli keskellä teollisuus aluetta
Oliemme vain yhden yön kun tulimme lentokoneella Nairobiin. Yöllä huomasimme vain huonokuntoista tietä kulkiessame joitain rähjäisiä rakennuksia. Taksi sanoi ettei alue ole hyvä. Hotelli kuitenkin oli yllättävän hyvä alueeseen verrattuna. Aamulla edimme aamun sarstuksessa nähdä hotellin puutarhan henkilökunnan opastuksells. Alueella on yksittäisiä omakotitalon tapaisis huoneistoja joista voi varata vaikka morsiussvitin. Lentokoneita meni pari yön aikana. Kylän korat pitvät myös ajoittain meteliä. Aamupala ei ollut ihmeellinen johtuen ehkä siitä että kokki kutsuttiin illalla puolenyön aikaan tekemään meille aamupalaa kello viisi aamulla. Palvelu oli siis erinomaista, kuten yleensäkin täällä Keniassa.