Een buitenzwembad, parasols voor strand/zwembad, badmeesters op locatie

Beoordelingen van Weston Hotel

4 out of 5
Weston Hotel
Langata Road, Opposite Wilson airport, Nairobi

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 49 van 92 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 92 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 92 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 92 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 92 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Weston was a perfect location for an early flight out of Wilson Airport. My wife and I were given an upgrade to a King bed. I was pleasantly surprised that they shuttled us to the airport without a fee. The food was sincerely fantastic. The only “complaint” I had was the air conditioning was not reliable. They front desk did supply us with a floor fan to help.
1 nacht verbleven in maart 2024
Reactie van E op 22 mrt 2024
Hi Richard,Our sincere appreciation for your feedback,we sincerely apologize for the air conditioning and we are working on this are to ensure your comfort in the near future stay.

2/10 – Ontzettend slecht

Edwin

Reisde met partner
Positief: Personeel en service
We stayed 2 nights in room A204 which overlooks an outdoor pool and bar/restaurant. Both nights we couldn’t sleep due to very noisy people outside and inside too. They made a racket until 3 am. The interior has mostly tile and hard surfaces so noise travels. Guest room doors slam shut with loud bangs. I complained to the management, but it had no effect. If you like to party until the wee hours, then this could be your place.
2 nachten verbleven in maart 2024
Reactie van ZE op 14 mrt 2024
Hi Edwin,We appreciate your time to give us your review on previous stay with us.Our sincere apologies for not meeting your service expectation and we have taken note of the issues raised and we are working to rectify the same to ensure the best is offered to our guests.once again our apologies and thank you for the highlight

10/10 – Uitstekend

JOAN

1 nacht verbleven in februari 2024
Reactie van ER op 17 feb 2024
Hi Joan.We appreciate you for sharing your review on your previous stay with us and we are glad to have met your service expectation.We look forward to hosting you in your future travels to Nairobi

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely helpful staff and nothing was a problem
2 nachten verbleven in februari 2024
Reactie van ER op 16 feb 2024
Hi David,Thank you for your post stay feedback and we are glad to have met your your service expectation.We look forward to hosting in your future travels

10/10 – Uitstekend

Theresa

1 nacht verbleven in januari 2024
Reactie van E op 22 mrt 2024
Thank you Theresa,we appreciate your feedback

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mosquitoes and disconnectedness of wifi are disturbing.
4 nachten verbleven in december 2023
Reactie van EA op 30 jan 2024
Thank you for giving us your feedback we shall work on the areas mentioned to serve you better.

10/10 – Uitstekend

Opeyemi

5 nachten verbleven in november 2023
Reactie van EA op 30 jan 2024
Thank you for your feed back .

10/10 – Uitstekend

Lewis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice friendly staff excellent food choices
1 nacht verbleven in september 2023
Reactie van ER op 19 sep 2023
Thanks Lewis,we look forward to hosting you in your future stay

8/10 – Goed

Richard

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Great for safari start / end
Comfortable stay, great service. Very close to Wilson airport
1 nacht verbleven in september 2023
Reactie van ER op 12 sep 2023
Thank you Richard for your feed back and we look forward to hosting you in future.

6/10 – Redelijk

Masayuki, Nagoya-city

5 nachten verbleven in juli 2023
Reactie van E op 23 aug 2023
Thanks

10/10 – Uitstekend

Sara

1 nacht verbleven in juni 2023
Reactie van e op 13 jul 2023
Thank You Sarah

10/10 – Uitstekend

Piers, Middleburg

1 nacht verbleven in juni 2023
Reactie van E op 13 jul 2023
Thank you Piers

10/10 – Uitstekend

Lawrence

1 nacht verbleven in april 2023
Reactie van E op 11 apr 2023
Thanks Lawrence for your feedback and looking forward to your future stays

10/10 – Uitstekend

Molly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will return always!
Beautiful rooms, friendly staff (who knew my name!), and great location near to Wilson airport. The food is delicious!
1 nacht verbleven in maart 2023
Reactie van E op 30 mrt 2023
Dear Molly,We appreciate you for your review and we are glad to have met your service expectations and for offering you hospitality at its finest.Thank you for choosing to stay with us and we look forward to hosting you in your future travels.

10/10 – Uitstekend

Molly

1 nacht verbleven in maart 2023
Reactie van E op 23 mrt 2023
Thank you Molly for your review and we are glad to have superseded your expectation

10/10 – Uitstekend

Theresa

2 nachten verbleven in februari 2023
Reactie van E op 23 mrt 2023
Thank You Theresa for your review and we are glad to have met your service expectation

6/10 – Redelijk

A

Reisde met familie
Positief: Netheid, comfort kamer
Tries to be high end but sadly falls short
Previously stayed in hotels in Nairobi centre but changed this year to be close to Wilson Airport. Considering it's owned by the recently elected president I expected better. The pre arrival information and check in were excellent (thank you Esther) but despite booking two rooms, each for 3 people, we only had 5 beds and 5 towels! An extra bed was produced but as it was close to midnight, and after a 9hr flight, it was an unnecessary issue to deal with. When the room was serviced the next day it was cleaned and the beds made but nothing was replenished so we had to ask for tea, milk, water etc. The pool area was poor with one grubby plastic sunbed so we had to take chairs from the courtyard restaurant to sit on and needed to ask twice for towels. The food was good and the evening meal and drinks reasonably priced but because there is no lounge, and we couldn't take the grandchildren into the bar area, the only option was to sit at a restaurant table for pre-dinner drinks. Sadly, on both evenings there were very noisy events going on into the small hours which echoed around the hotel however complaining about the wedding did appear to have some effect. However - credit where due - the evening after we'd checked out my daughter realised she'd left an expensive cardigan behind which was found and returned to her the following weekend - in two other Nairobi hotels lost property mysteriously disappeared so for ths I am grateful (Esther again I believe!). Not sure I'd stay there again
2 nachten verbleven in februari 2023
Reactie van AH op 20 feb 2023
Our sincere appreciation on your time to give us your review of your stay with us. We are pleased to have had the pleasure of hosting you and offering hospitality at its finest. We sincerely apologize for not meeting your service expectation and we are working round the clock to improve on the areas highlighted. We look forward to hosting you again in the near future. Kind Regards, Asia.

6/10 – Redelijk

A

Reisde met familie
Positief: Netheid, personeel en service
Claims to be high end but falls short
Previously stayed in hotels in Nairobi centre but changed this year to be close to Wilson Airport. Considering it's owned by the recently elected president I expected better. The pre arrival information and check in were excellent (thank you Esther) but despite booking two rooms, each for 3 people, we only had 5 beds and 5 towels! An extra bed was produced but as it was close to midnight, and after a 9hr flight, it was an unnecessary issue to deal with. When the room was serviced the next day it was cleaned and the beds made but nothing was replenished so we had to ask for tea, milk, water etc. The pool area was poor with one grubby plastic sunbed so we had to take chairs from the courtyard restaurant to sit on and needed to ask twice for towels. The food was good and the evening meal and drinks reasonably priced but because there is no lounge, and we couldn't take the grandchildren into the bar area, the only option was to sit at a restaurant table for pre-dinner drinks. Sadly, on both evenings there were very noisy events going on into the small hours which echoed around the hotel however complaining about the wedding did appear to have some effect. However - credit where due - the evening after we'd checked out my daughter realised she'd left an expensive cardigan behind which was found and returned to her the following weekend - in two other Nairobi hotels lost property mysteriously disappeared so for ths I am grateful (Esther again I believe!). Not sure I'd stay there again
2 nachten verbleven in februari 2023
Reactie van AH op 20 feb 2023
Our sincere appreciation on your time to give us your review of your stay with us. We are pleased to have had the pleasure of hosting you and offering hospitality at its finest. We sincerely apologize for not meeting your service expectation and we are working round the clock to improve on the areas highlighted. We look forward to hosting you again in the near future. Kind Regards, Asia.

10/10 – Uitstekend

David

1 nacht verbleven in februari 2023
Reactie van er op 12 mrt 2023
Thank you for your review and we look forward to hosting you in your future travels in nairobi

10/10 – Uitstekend

Bux

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022
Reactie van E op 14 nov 2022
Thanks Bux for your review

10/10 – Uitstekend

Kevin

4 nachten verbleven in oktober 2022
Reactie van E op 3 nov 2022
Hi Kevin,thanks for your feedback and we look forward to be your host in your future travels to Nairobi

10/10 – Uitstekend

Molly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!
Amazing staff and food!! Everyone was very helpful and attentive. Tidy, clean!
1 nacht verbleven in september 2022
Reactie van E op 25 okt 2022
Dear Molly,Thanks Molly for your for your feedback and we are glad to have offered you hospitality at its finest.We look forward to hosting you in your future visits to Nairobi

8/10 – Goed

Andreas

1 nacht verbleven in september 2022
Reactie van E op 25 sep 2022
Dear Andreas,Much appreciation for choosing to stay with us and for your review.We look forward to be your host in your future travels to Nairobi

10/10 – Uitstekend

Juli

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only stayed one night. Surprised they had no ice cream.
1 nacht verbleven in september 2022
Reactie van E op 23 sep 2022
Dear Juli,Thank you for your feedback on your stay and we sincerely apologies for the inconvenience caused and we shall ensure we work around the clock to offer our service we by stocking the missing items.

10/10 – Uitstekend

Dale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esther was excellent in responding to my questions. The technician came to fix our Wi-Fi, then we had fast speed. Thank you for a pleasant stay.
1 nacht verbleven in september 2022
Reactie van E op 8 sep 2022
Hi Dale,Thank you for choosing to stay with us and for your review.We are glad to have met your service expectations and offered you hospitality at its finest.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Clean hotel.
1 nacht verbleven in september 2022
Reactie van E op 5 sep 2022
Thanks Daniel for your review and we look forward to be of service even in your future travels.

10/10 – Uitstekend

tempora

Positief: Personeel en service, staat van de accommodatie en faciliteiten
11 nachten verbleven in augustus 2022

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful place to spend a day while waiting to fly to/from the bush. The staff went out of their way to be friendly, helpful, and welcoming. They were the highlight if the visit.
2 nachten verbleven in augustus 2022
Reactie van E op 29 aug 2022
Thank You Richard for choosing to stay with us and for the positive feed back and we look forward to be your host in your future travel to Nairobi

10/10 – Uitstekend

Susan

1 nacht verbleven in augustus 2022
Reactie van E op 8 aug 2022
Thank You Susan For your review,we are glad that we met your service expectations. We welcome you to stay with us even in your future travels to Nairobi

10/10 – Uitstekend

Danielle

1 nacht verbleven in juli 2022
Reactie van Christine op 20 jul 2022
Thanks for staying with us. We appreciate your feedback

8/10 – Goed

Anton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good quality hotel convenient for Wilson
Just a late night stop over. Hotel was fine for that. Big rooms, comfy bed. Helpful airport transfer.
1 nacht verbleven in juli 2022
Reactie van EA op 18 jul 2022
Dear Anton, Thank you for choosing to stay with us and for taking your time to give us your review on your stay. We are glad we met your service expectation and we welcome you back in your future trips to Nairobi.

10/10 – Uitstekend

John

2 nachten verbleven in juni 2022
Reactie van MM op 27 jun 2022
our sincere appreciation for the outstanding review for your recent stay with us. We look forward to hosting you again. Kind Regards,

2/10 – Ontzettend slecht

Kulwinder

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Horrible … terrible experience
Horrible my money got stolen from the room Police got involved non cooperative management Someone from Gold team contact me asap I ending up changing the hotel Thanks KULWINDER
3 nachten verbleven in juni 2022
Reactie van Sincerely, MM. op 27 jun 2022
Dear Kulwinder, We sincerely apologize for this experience. The management is addressing the matter with the relevant investigative organs. We shall revert with the findings and action. Please bear with us as we finalize the process.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

6/10 – Redelijk

Adrian

8 nachten verbleven in mei 2022
Reactie van AH op 31 aug 2022
Dear Adrian, Thank you for taking your time to give us your review on your previous stay . We are glad to have met your service expectation as our core value is to offer our guest hospitality at its finest. We welcome you to stay with us anytime in your future travels to Nairobi

10/10 – Uitstekend

Faruq

Reisde met partner
Positief: Netheid, personeel en service
Looks tired.
1 nacht verbleven in maart 2022
Reactie van RE op 1 apr 2022
Dear Faruq, Thank you for chosing to stay with us and for giving us your post stay review. Our sincere apologies for not meeting your service expectations and we are working on improving our standards.

10/10 – Uitstekend

Lawrence

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 star hotel opposite Wilson Airport
Excellent Check-in hotel appears brand new
1 nacht verbleven in januari 2022
Reactie van ER op 2 feb 2022
Hi Lawrence, Our sincere appreciation for choosing to stay with us and also for giving us your feedback on the facility as well as our services. We welcome you to stay with us in your future travels.

10/10 – Uitstekend

Anne

1 nacht verbleven in januari 2022
Reactie van E op 21 jan 2022
Dear Anne, Thank you for taking your time to give us your review on your previous stay . We are glad to have met your service expectation as our core value is to offer our guest hospitality at its finest. We welcome you to stay with us anytime in your future travels to Nairobi.

8/10 – Goed

Kirill

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is conveniently located within a short walking distance from Wilson airport. Langata Road is a significant source of noise and pollution, particularly during current major road constructions in Nairobi, but this has nothing to do with the property. The staff is friendly and helpful, the premises are nice and clean. Pricing is reasonable. Perhaps not the best choice for tourists (unless traveling to/from Wilson), but if you have business in this area, you will feel comfortable here.
8 nachten verbleven in januari 2022
Reactie van ER op 19 jan 2022
Dear Kirill, Thank you for your time to give us your feedback and we are glad that we met your expectations and that you enjoyed your stay with us. It is our pleasure to invite you to stay with us in your future travels to Nairobi.

10/10 – Uitstekend

Ray, Santa Monica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really friendly service from all staff. Beautiful hotel. quiet, unlike downtown hotels. Super close to Wilson Airport.
1 nacht verbleven in januari 2022
Reactie van E op 10 jan 2022
Dear Ray, Our sincere gratitude for taking your time to give us your feedback on past stay with us. We are glad we offered you hospitality at its finest and that we met your expectation. We welcome you to Weston Hotel any time in your future travels.

10/10 – Uitstekend

George

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great stay and the location is secure
1 nacht verbleven in januari 2022
Reactie van E op 4 jan 2022
Dear George, Thank you for taking your time to give us your feedback and we are glad you enjoyed your stay with us. we look forward to be your host in your future travel.

10/10 – Uitstekend

WORLDWIDE DESTINATIONS

1 nacht verbleven in december 2021
Reactie van ER op 22 dec 2021
Thank you for your time to give us your feedback and we are glad that we met your expectations and that you enjoyed your stay with us. It is our pleasure to invite you to stay with us in your future travels to Nairobi.

10/10 – Uitstekend

Sahal

1 nacht verbleven in september 2021
Reactie van ER op 20 sep 2021
Thank you for your review and we look forward to your future stay

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
It's conveniently located across from Wilson airport. Other than that, it is an average hotel. My main complaint is that I did not have hot water throughout my stay.
1 nacht verbleven in juli 2021
Reactie van EA op 29 jul 2021
On behalf of the management and everyone who works at Weston Hotel I would like to apologize to you for the inconvenience and bad service that you received during your stay at our hotel. We totally agree with you that what happened was unacceptable and I can assure you that this is not the way we wish our guests to be treated. We do our best to provide the best possible level of service, but sometimes unpredictable pitfalls pop up out of nowhere and cause such incidents. We are sorry for any inconvenience this may have caused you. As a result, we took the necessary precautions to make sure that such incidents do not happen again. We appreciate your understanding and cooperation. We value your business and wish to retain you as a customer for years to come.

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wilson Nairobi airport
The Weston hotel is across from the entrance to Wilson Nairobi airport. We stayed there because of an early flight to the Masai Mara. You can actually walk to it crossing a very busy road and going over the pedestrian bridge. We felt very secure inside the hotel. They have great security and staff. The hotel has a 24 hr restaurant and we had the pizza twice. We enjoyed it. The hotel has an elegant feel to it.
1 nacht verbleven in juni 2021
Reactie van ER op 6 jul 2021
Dear Carol, We as Weston Hotel team do appreciate you for taking your time to give us your positive feedback during your stay with us. We strive to offer the best service to our guests at all times and look forward to hosting you in your future stay.

10/10 – Uitstekend

Mark

1 nacht verbleven in juni 2021
Reactie van Er op 21 jun 2021
Hi Mark, Thanks for taking time to give us your feedback on your stay with us. We acknowledge you review and we look forward to be your host in Nairobi during your future visit.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
conveniently situated.
2 nachten verbleven in juni 2021
Reactie van E op 12 jun 2021
Thank your for your review and we look forward to your future stay

8/10 – Goed

Ruqiyo

1 nacht verbleven in mei 2021
Reactie van ER op 19 mei 2021
Dear Ruqiyo, thanks for your review and we look forward to hosting you in your future travel

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our new favorite place to stay in Nairobi
We really enjoyed our stay at the Weston. We initially booked an Airbnb, but felt uncomfortable with the location. We found a last minute deal here and our stay was very pleasant. All staff was friendly and attentive. Check-in was smooth and fairly quick. I was given a choice of 3 twin beds, which we appreciated. There is a restaurant, bar, room service, complimentary water. The room was very clean as was the hotel as a whole. The shower was hot. We enjoyed the buffet breakfast. There is a restaurant and convenient store across the street. The hotel is secure, we felt safe. Staff followed Covid protocol, with hand washing, temperature checks and hand sanitizer.
4 nachten verbleven in februari 2021
Reactie van EA op 26 feb 2021
Dear Guest, Thank you for taking your time to give us your review on your previous stay with us.We appreciate and we are glad we offered you Hospitality at its finest. Feel free to book with us again for your future stay in Nairobi Kind regards

10/10 – Uitstekend

James

2 nachten verbleven in januari 2021
Reactie van Er op 25 jan 2021
Dear James, Thank you for taking time to give us your review as it help us improve on areas/service of your concern and also helps us to serve you better in your future stay. We look forward to be your preferred host every time you visit Nairobi