many thanks We wish you all the best. Raffaele Festa

Ciao Agnes we are very sorry too for the misunderstanding, but you sent a message without the italian code +39 so we didn't recive your message, as we told you hope you enjoyed Naples. Raffaele Festa

Hithank you so much for your nice reviewwe hope to meet you again

Salve Angelo Mettere un voto senza giudizio non è utile per chi lo legge e a noi per capire dove migliorare

La ringraziamo Maria Rita per essere venuta da noi e per averci giudicato con il massimo

thank you so muchall the best

Salve Alice La ringraziamo per averci sceltoAvremmo gradito un giudizio che sarebbe utile leggerlo per chi deve scegliere e a noi per migliorare e ottenere il massimo per la prossima volta

Hi HarretMany thanks for choosing us The kitchen tap works perfectly, probably you didn't understand how you had to open itAbout the noise from the other guests we're sorry about it but at 1 am in the profound night probably it'd have been easier to knock simply on the guest's door. The b&bs are not like the hotel with a receptionist 24hBest

Salve Antonellala ringraziamo per averci sceltoil palazzo è del XVII sec, patrimonio dell'unesco con il centro storicola sua perplessità allora è per tutti i palazzi del centro storicole auguriamo il meglio

thank you so much

grazie millebuone vacanze

many thanks we wish you all the best

thank you for choosing us

Salvelei richiede servizi che offre un hotel da 4 stelle in su, cioè un campionario di cuscini con altezze diverse (come ci chiese) ma al prezzo di un b&bper il condizionatore non abbiamo mai avuto questa segnalazione, probabilmente poichè, se si sa usare il condizionatore si direzionano le alette verso l'esternola finestra ha i triplo vetro camera, ma voi volevate dormire con la finestra apertapurtroppo nel centro storico non ci sono i galli come gradevole sveglia se uno dorme con la finestra aperta

We explain that this client made a reservation of 1 bedroom and he thought that he bookend the whole apartmentAfter clarify he pretended to have the whole apartment (4 bedrooms) for him, otherwise he would have written a bad reviewWe cannot accept this extortion

Hi Maria we are sorry you are not satisfied, but as we told you - the wifi worked and work very well, all guests used their devices, and surely the problem was in your device, for a security filter - the heating worked and we saw that the radiator in your room was closed, it was enough just to turn ON and we told you at the phone. - the matres is very new in memory foam (the best bed is at home, obviously) - because of the anticovid low you cannot use the kitchen and the fridge, not because of our decision, it's for you security, they are shared and they could spread the virus - we are sorry that we don't have the tastes in the design, we are architects and our bb is appreciate and published on many travel books best regards

Grazie Arthur per la sua recensione Il suo incoraggiamento Ci auguriamo di ospitarla ancora le auguriamo una splendida vita

La ringraziamo per averci scelto e siamo contenti si sia trovata bene Le auguriamo di vivere la sua felicità

hi matthias many thanks for coming if you read well your reservation doesn't include the breakfast, the coffe and the tea is a present for you

grazie mille

Many thanks for coming to our guest house the informations about how the kitchen works are close the kitchen hob, strangely you didn't pay attention About the wifi, you have a specific repeater in the studio, you had to connect your devices with it we wish to welcome again.

Merci bcp Lilian pour etre venus chez nous on espere de vous rencontrer encore

many thanks we wish you a beautiful life

Hi Angelo We are sorry if we don't speak your beautiful language You arrived at midnight in the night and we are sorry if we didn't have the 5€ of the rest. Our staff gave to you the 5€ and your wife said that it was fine and our staff could keep it as tips. So it's not so kind that you write this. Maybe you were able to talk with you wife first. You came late and you felt scared for not reason. Read all reviews, the most important qualities of the apartment is the location, with bars, restaurants, café every where. Pity you stayed all the time at home instead to enjoy the Neapolitan life The garage is not ours, but it's a place that we suggest if you don't know where to park. In the area that is the cheapest. The garbage is taken every day. We wish you a serenety life. Raffaele Festa

Merci beaucoup pour votre joli commentaire on vous souhaite de vivre la vie de vos rêves Raffaele Festa

Hi Naomi many thanks for coming even if when you made the reservation you didn't pay attention. When you arrived you thought that you booked the whole apartment instead of 1 room. The breakfast is food available all day, also to prepare a snack in the afternoon,because we want the tourists feel at home We have decided don't have television because we the calm in the apartment and that the people meet other and talk by they each other. We wish you a serenity life. Raffaele Festa

Hi Anonymous pity you didn't write any suggestion to improuve our b&b We wish you all the best. Raffaele Festa

Many thanks Anthony

Many thanks Raffaele Festa

Grazie Luciano per averci scelto e per la sua bella recensione Le auguriamo una bella vita. Raffaele Festa

Grazie per averci scelto e per aver apprezzato il nostro servizio ed appartamento Aspettiamo con piacere di accogleìiervi ancora. Raffaele Festa

Grazie per averci scelto e recensito Le auguriamo di essere felice. Raffaele Festa

Hi thank you for choosing us We are sorry about the internet connection but there was a problem on the main telephone line. We put a mobile router to solve the inconvinient. we wish you a beautiful life. Raffaele Festa

Thank you so much Immer for your nice review we wish you a smiling life. Raffaele Festa

Hi Antony we are very happy that we welcomed you. We wish you all the best. Raffaele Festa

Hi Christopj we apreciate your kind review hope to see you again. Raffaele Festa

Ciao Alexis you were very nice guests. Thank you for your nice review We wish you ba beautiful life. Raffaele Festa

hi many thanks for your review greetings. Raffaele

thank you for your nice review. really apreciate best regards. Raffaele Festa

Hi Eduardo as you are friend of Francisco Merino Garrido so we give you the same answer than your friend you are not correct for giving us a bad score speaking about the breakfast. You have broken the glass of our terrace door and you paid a double glass 100x100cm just 100euros (thanks to the fact we are architect and we know the worker and he made us a special price). You have to be honest and to say that you slipped on the terrace wet because of the rain (the bad weather is not our responsability)

Merci beaucoup monsieur Fabrice tres apprecié par nous architectes On espere de vous accueillir encore. Raffaele Festa

Many thanks for your nice review it has been a pleasure to welcome you. greetings. Raffaele

Hi Ernesto when you are in old buildings in the cetro storico (protected by UNESCO) it can uppen anyway, the water company has changed the system. We changed the router internet It's a pity that you didn't say to us anything about these, and to discover them just from the review. We were able to solve the problems. Hope you enjoyed Naples. Best regards. Raffaele Festa

Bonjour dommage que vous n'avez pas mis l'option chauffage sur la telecommande. concernant le petit dejeuner chacun à ses preferences lait, thé, céréales, chocolat, jus de fruit, biscuits, pain de mie, biscot, nutella, œufs, beurre, yaourts, fruits et café, confitures faites maison avec les fruits de notre terre c'est du petit dejeuner, desolés si pour vouis n'est pas beaucoup Bien cordialement. Raffaele Festa