Thanks for giving us SUPER STARS!

We appreciate your business and thank you for taking time to respond to the survey. Was there a specific issue that we can address as to why the stay was a 3? We appreciate your feedback to help us improve.

We appreciate your business and thank you for taking time to respond to the survey. We are happy you see you enjoyed your stay and hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy you see you enjoyed your stay and hope you will keep us in mind the next time your travels bring you to the Naples area.

We have recently completed and update of our hotel. The couches in the rooms are only a few months old. Thank you for alerting us to an issue with this room so we can clean it.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your recent stay with us and we hope you will keep us in mind the next time your travels bring you to the Naples area.

We apologize for the delay at check in. depending on your arrival time there may have only been one team member on site taking care of everyone. We are glad to hear that you enjoyed your stay.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to hear that you enjoyed your stay and hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your recent stay with us and we hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to see that you enjoyed your recent stay with us and hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your recent stay with us and we hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. Was there anything we could have done to specifically improve your stay? Our goal is to ensure every guest has an enjoyable experience.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy you see you enjoyed your stay and hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy you see you enjoyed your stay and hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to hear that you enjoyed your stay with us recently and we hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and are very happy to see you enjoyed your recent stay with us. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your stay and we hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your recent stay with us and we hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey.

We appreciate your business and thank you for taking time to respond to the survey.

We appreciate your business and thank you for taking time to respond to the survey.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey. Can you tell us please what room you were in? We rarely have issues with outside noise and would like the opportunity to investigate any issue and correct it if possible. Our breakfast follows the Hilton standards. I am sorry you were disappointed with what we offer. Was there something specific you would like to see on the buffet, maybe we can get approval to offer it in the future. Decaf in the evening is again not the Hilton standard we are required to follow, we apologize for not having it available for you.

We appreciate your business. Was there an issue or inconvenience with you interaction with the front desk? Your insight is appreciated because it allows us to improve our guest experience in the future.

We appreciate your business and thank you for taking time to respond to the survey. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We are sorry to see you did not enjoy your recent stay with us. Can you please offer some insight as to why the score is so low? What happened that resulted in this score? Was there an issue we were not able to resolve for you? Again, we do apologize for the disappointment.

My apologies in advance however were upsetting you. Not sure how-to response to you since you did not mention anything on your review. I assume you were upset to something, and I wanted to know to make it right. Please contact me at your convenience so I can listen your complaint.

We are terribly sorry for the inconvenience. Depending on the time you checked in there may have only been one desk agent on duty. We do apologize for the inconvenience.

We appreciate your business and thank you for taking time to respond to the survey.

We appreciate your business and are happy to see you recently had an enjoyable stay with us. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and thank you for taking time to respond to the survey.

We appreciate your business and are glad to hear you had an enjoyable stay with us recently. We are sorry to hear about your disappointment with our pillows. All the pillows were recently replaced, and some people feel they are still a little "stiff". As for the eggs at breakfast, every day the menu changes but if asked the breakfast attendant usually is able to accommodate a special request.

We appreciate your business and are happy to see you had an enjoyable stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and are happy to see you had an enjoyable stay with us. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We are sorry to hear you did not have an enjoyable stay with us. Our hotel recently completed a substantial refresh of all the guest rooms as well as the lobby and pool area. Did you speak to anyone on site regarding the issues you experienced in the room? Can you offer more information as to what was not working in the room so we can have maintenance address these issues. Our breakfast hours are set by our management company and therefore may not match other Hilton property breakfast hours, we are sorry you were disappointed.

We appreciate your business and are happy to see you had an enjoyable stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business. Was there a specific issue that prevented us from getting a 5 that we can address? Our goal is to provide every guest with an enjoyable stay.

We appreciate your business and are happy to see you had an enjoyable stay with us recently. we hope you will keep us in mind the next time your travels bring you to the Naples area.

We appreciate your business and are happy to see you had an enjoyable stay with us recently. we hope you will keep us in mind the next time your travels bring you to the Naples area.