Waterglijbaan

Beoordelingen van Naples Grande Beach Resort

4.5 out of 5
Naples Grande Beach Resort
475 Seagate Drive, Naples, FL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 706 van 1192 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1192 beoordelingen" "
Gastenscore: 6 - Redelijk. 128 van 1192 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1192 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 61 van 1192 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jovana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing pool area and beach. Nice coctails
2 nachten verbleven in april 2024
Reactie van HotelMgmt op 2 mei 2024
Thank you for your wonderful feedback, Jovana! It's fantastic to hear that you enjoyed our beautiful pool area as well as the beach and that our cocktails added the perfect touch to your experience. We strive to create a relaxing and enjoyable environment for our guests, and it sounds like we succeeded during your visit. We look forward to welcoming you back to Naples Grande Beach Resort for another delightful experience.

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. They offer bikes because property is not really that close to shopping and an Uber away to 5th avenue.
4 nachten verbleven in april 2024
Reactie van HotelMgmt op 2 mei 2024
Thank you for sharing your experience at Naples Grande Beach Resort, Michele! It's a treat to hear that you enjoyed your stay and made good use of the bikes provided to explore the area. We're glad that this amenity added convenience to your visit, despite the distance to shopping and attractions. We appreciate your feedback and look forward to welcoming you back for another pleasant stay at our property.

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

6/10 – Redelijk

ibrahim

Negatief: Netheid
9 nachten verbleven in april 2024

8/10 – Goed

Sitthikay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotelmgmt op 30 apr 2024
We’re happy you enjoyed your stay, Sitthikay! We hope you choose to stay with us again soon.

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Hotelmgmt op 30 apr 2024
It was a pleasure to have you as our guest, Diane, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 – Uitstekend

Marielys

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property spacious rooms, clean excellent attention were super friendly especially Cuties from pelican restaurant.
2 nachten verbleven in april 2024
Reactie van HotelMgmt op 29 apr 2024
At Naples Grande Beach Resort we understand that excellence is in the details and aim to ensure every small detail is perfect. We are proud to read we succeeded during your stay, Marielys! We are grateful for your positive feedback and hope you will choose our property again in the future.

10/10 – Uitstekend

Irma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Hotelmgmt op 29 apr 2024
Thank you for your five-stars, Irma. We look forward to your return and hope it's soon!

10/10 – Uitstekend

Joann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service! Beautiful, unique property. Received extra upgrades because I booked through Expedia!
4 nachten verbleven in april 2024
Reactie van HotelMgmt op 25 apr 2024
Joann, we are grateful for you sharing your wonderful experience at Naples Grande Beach Resort! It's fantastic to hear that the service was excellent and that you enjoyed the unparalleled beauty of our property. Receiving upgrades can make a stay feel extra special, and we're delighted you could enjoy this unexpected treat! We strive to make every guest's visit memorable, and your feedback is a joy to receive. We look forward to welcoming you back for another beautiful stay soon!

8/10 – Goed

John

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time - lovely property.
5 nachten verbleven in april 2024
Reactie van HotelMgmt op 25 apr 2024
We understand how important it is to feel comfortable and relaxed during your stay, and we're delighted that you found our property to be just that. Our team works hard to ensure that every guest feels welcomed and taken care of, so it's heartwarming to receive your kind words. We hope to have the pleasure of welcoming you back to Naples Grande Beach Resort soon for another fantastic escape!

8/10 – Goed

Suzanne

Reisde met familie en kleine kinderen
Very nice hotel . Friendly staff . Restaurants very nice but w/ a very limited selection .. not much for children . Found that room service menu had a better selection. Although the extra service charges for room service seemed to be high .. i.e. $52 for food w/ added service charges came to a total of $90.
3 nachten verbleven in april 2024
Reactie van HotelMgmt op 25 apr 2024
Suzanne, thank you for sharing your thoughts on your recent stay at Naples Grande Beach Resort. It's great to hear that you found our overall property appealing and the team charming. We're also pleased that you enjoyed the ambiance of our restaurants. We appreciate your feedback regarding the selection of dishes available and the limited options for children. This insight is incredibly valuable, and the team is always looking for ways to enhance our dining offerings to cater to the tastes and needs of all our guests, including our younger ones. Regarding your experience with room service, while we strive to provide the utmost convenience, we have taken note of your thoughts on our rates. We aim to maintain transparency about all costs and ensure that the quality and service justify the price. We hope to welcome you and your family back soon and to have the opportunity to exceed your expectations.

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the service staff was outstanding.
3 nachten verbleven in april 2024
Reactie van HotelMgmt op 23 apr 2024
Thank you, William, for your kind words! We're thrilled to hear that our service made such a positive impression on you. It's our pleasure to serve you, and we look forward to your next visit with us at Naples Grande Beach Resort!

6/10 – Redelijk

Elijah

Positief: Personeel en service
Everything is beautiful except for the room conditions. Pictures are misleading. Room conditions are not only outdated but also need maintenance. Tub is pealing, moldings falling off, windows are pale from age.
2 nachten verbleven in april 2024
Reactie van HotelMgmt op 15 apr 2024
Elijah, while we're glad you enjoyed the beauty of our resort, we're deeply disappointed to hear about the condition of your room. What you've described doesn't reflect the high standards we have in place for our accommodations, and we will be addressing your comments immediately with maintenance. We hope you will provide us with another chance to welcome you and demonstrate our true commitment to your comfort and satisfaction. Thank you for your feedback.

8/10 – Goed

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Falta ammenidades y redmodelacion
1 nacht verbleven in april 2024
Reactie van Verónica R. op 14 apr 2024
Dear Mr. Marco,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

Allison, Saddle Brook

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome. Place is beautiful
Reactie van Verónica R. op 14 apr 2024
Dear Ms. Allison,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

6/10 – Redelijk

Joyce

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was ok.
4 nachten verbleven in april 2024
Reactie van Verónica R. op 14 apr 2024
Dear Ms. Joyce,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a good experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

maryzoe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the place, put next time we need activities , like tie dye shirts
3 nachten verbleven in april 2024
Reactie van Verónica R. op 12 apr 2024
Dear Ms. Maryzoe,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

Jonathan

Positief: Netheid
3 nachten verbleven in april 2024
Reactie van Verónica R. op 12 apr 2024
Dear Mr. Jonathan,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

8/10 – Goed

Philip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotelmgmt op 29 apr 2024
Thank you for your 4-star rating, Philip! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back!

8/10 – Goed

Evan

2 nachten verbleven in april 2024
Reactie van Hotelmgmt op 28 apr 2024
We are delighted your stay was a positive one, Evan! We hope you’ll choose our property whenever your travels bring back you to the area.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property and staff overall were very nice. The room and balcony were large, but bathroom could use some updating for the price point. The pools and surrounding outdoor areas were very nice. Great food at the outdoor restaurant by the pool. We did the yoga class in the morning, and they had an awesome instructor. The beach was beautiful and easy to get to by walking or taking a golf cart ride provided by the hotel. The beach had plenty of chairs available every day (which were free) and cabanas or umbrellas for a charge.
3 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Ms. Amanda,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van HotelMgmt op 23 apr 2024
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors, Mary.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay here.
1 nacht verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Mr. Matthew,Thank you for choosing The Naples Grande Beach Resort as your resort destination! We thank you for taking the time to provide us with your feedback about your recent stay. We are delighted to hear that our Grande team members were able to provide a memorable experience for you! Again, we thank you for choosing us & we hope to welcome you again in the near future!

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Ms. Denise,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

OSCAR

3 nachten verbleven in maart 2024
Reactie van Hotelmgmt op 22 apr 2024
Oscar, your five-star rating truly brightens our day! Please revisit soon.

10/10 – Uitstekend

YADYRA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Llegamos temprano y nos permitieron check in a las 11 am. Excelente servicio, buenos restaurantes, habitaciones super cómodas , las únicas quejas, el refrigerador de l habitación suena terrible y en la noche es difícil para dormir y demasiadas filas para comprar una botella de agua en la playa . Deberían tener otro punto de venta o más personal porque es increíble tener que estar 45 minutos haciendo fila para comprar agua.
1 nacht verbleven in maart 2024
Reactie van Verónica R. op 2 apr 2024
Dear Ms. Yadyra,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

Joshua

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Resort was very nice and would recommend.
3 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Mr. Joshua,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

6/10 – Redelijk

Anay

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
4th time. Everything was great as usual but the bathroom had issues. The shower had a lot of mildew stains on the floor and walls and the sink water pressure was very low.
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Ms. Anay,Thank you for recently staying with us at The Naples Grande Beach Resort. While we always strive for the highest levels of guest satisfaction it is clear we missed on some points during your stay. We thank you for bringing these experiences to our attention so that we can focus our efforts on making improvements.We do thank you for being our guest and hope that we have the opportunity in the future to host you again and show that we made the improvements you are looking for.

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service from the moment you arrive to the Valet Parking. Important to check prices directly in their website before booking with others. They had a spring special which was $400 less than what I paid for through Expedia.
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Ms. Virginia,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

MAURICIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelent
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Mr. Mauricio,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

Denise

2 nachten verbleven in maart 2024
Reactie van Hotelmgmt op 20 apr 2024
Denise, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Voorzieningen
All staff members are very pleasant.
1 nacht verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Ms. Margaret,Thank you for the positive survey on your recent visit to the Naples Grande. We hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Ms. Michelle,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

Randy

1 nacht verbleven in maart 2024
Reactie van HotelMgmt op 19 apr 2024
It's wonderful to learn that your stay was a great one! Thank you, and we're excited for the opportunity to provide you with another five-star experience in the near future, Randy.

10/10 – Uitstekend

West

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lived the solitude of The Villas and proximity to the lap pool
3 nachten verbleven in maart 2024
Reactie van Verónica R. op 26 mrt 2024
Dear Mr. West,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

Eduardo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Everything is well thought. The beach facilities are great too.
2 nachten verbleven in maart 2024
Reactie van Verónica op 25 mrt 2024
Dear Mr. Eduardo,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place!
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 2 apr 2024
Dear Ms. Ashley,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a fantastic few days. The room decour was a little outdated but everything else we encountered was very enjoyable.
2 nachten verbleven in maart 2024
Reactie van Verónica op 25 mrt 2024
Dear Mr. William,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

Leslie

4 nachten verbleven in maart 2024
Reactie van Verónica R. op 12 apr 2024
Dear Ms. Leslie,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

Robert Guido

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
During our stay we met and were engaged by Dean Wilkinson (great guy) who went out of his way to make sure we had the resort experience we were looking for. The staff around the pools and the outdoor bar area and pizza makers :) all were outstanding as was everyone from the coffee bar/front desk pretty much everywhere we went. The caretaking staff were appreciated and also very friendly and made us feel at home. My family and I look forward to visiting again. sincerely, Robert Iseppi
4 nachten verbleven in maart 2024
Reactie van Verónica R. op 22 mrt 2024
Dear Mr. Robert,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thought the front desk staff (Kenny) was amazing.
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 24 mrt 2024
Dear Ms. Donna,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your time and appreciate the acknowledgment of our team’s hard work and we will be sure to share your compliments with Kenny. We hope to welcome you back in the near future!

10/10 – Uitstekend

Jymette

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and lived the pool area. And great beach access although a bit of a walk or shuttle ride.
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 18 mrt 2024
Dear Ms. Jymette,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

4/10 – Matig

Irwin

Reisde met familie
Naples grand prop is old and tired and needs to be remodeled. Bathrooms have not been remodeled in over 30 years. Hotel needs a makeover. Hotel is not located directly on the beach. It is 3/4 of a mile to the beach and share the beach with the public. Would not return to this location.
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 16 mrt 2024
Dear Mr. Irwin,Thank you for providing us this valuable feedback. We are disheartened to know we did not provide you with a memorable experience. We hope you will give the Naples Grande another chance with a return visit in the future.

10/10 – Uitstekend

David

4 nachten verbleven in maart 2024
Reactie van Verónica R. op 5 apr 2024
Dear Mr. David,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

JEFFREY

4 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Mr. Jeffrey,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

8/10 – Goed

Renatha, Vancouver

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our staying . Will return
2 nachten verbleven in maart 2024
Reactie van Verónica R. op 16 mrt 2024
Dear Ms. Renatha,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

8/10 – Goed

William

4 nachten verbleven in maart 2024
Reactie van Verónica R. op 4 apr 2024
Dear Mr. William,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 – Uitstekend

LaTonya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Verónica R. op 13 mrt 2024
Dear Ms. LaTonya,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walkable trail to beach.
3 nachten verbleven in februari 2024
Reactie van Verónica R. op 8 mrt 2024
Dear Ms. Mary,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

8/10 – Goed

Veronica

1 nacht verbleven in maart 2024
Reactie van Verónica R. op 26 mrt 2024
Dear Ms. Veronica,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!