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Beoordelingen van Fairfield Inn & Suites by Marriott Nashville Downtown MetroCenter

2.5 out of 5
Fairfield Inn & Suites by Marriott Nashville Downtown MetroCenter
100 French Landing Dr, Nashville, TN

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 316 van 449 beoordelingen" "
Gastenscore: 8 - Goed. 92 van 449 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 449 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 449 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 449 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Isabella Francesca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was perfect! The staff was so helpful and the rooms were clean. The shuttle drivers are the best!
2 nachten verbleven in mei 2024
Reactie van Hamza - GM op 13 mei 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel propre et accueillant. Déjeuner inclus très bien et le service de navette qui vous amène au centre-ville. Super
4 nachten verbleven in april 2024
Reactie van Hamza - GM op 1 mei 2024
Thank you for your review. We appreciate your business.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hamza - GM op 1 mei 2024
Thank you for your review. We appreciate your business.

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, voorzieningen
The shuttle was very nice. Friendly staff.
1 nacht verbleven in april 2024
Reactie van Hamza - GM op 28 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Taylor, Fairfield

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was good and parking was great compared to Nashville parking. The hotel and room was very clean and seems in good shape. I would stay here again
2 nachten verbleven in april 2024
Reactie van Hamza - GM op 28 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Gladys

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in april 2024
Reactie van Hamza - GM op 22 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Goed

Chung

Reisde met familie
Positief: Netheid, personeel en service
It was okay
1 nacht verbleven in april 2024
Reactie van Hamza - GM op 29 apr 2024
Thank you for your review. We appreciate your business.

8/10 – Goed

Susan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The roon was great. The staff excellent. My only problem was the garbage truck that woke me at 2:30 am and a huge semi beneath my window around 3am.
1 nacht verbleven in april 2024
Reactie van Hamza - GM op 14 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Travis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Madison at the front desk was amazing!! The shuttle to downtown was wonderful as were the drivers. Will definitely be back
6 nachten verbleven in april 2024
Reactie van Hamza - GM op 14 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place to stay. I would highly recommend this hotel.
1 nacht verbleven in april 2024
Reactie van Hamza - GM op 9 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Ericka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel, breakfast was good! And very close to downtown!
3 nachten verbleven in maart 2024
Reactie van Hamza - GM op 5 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Dan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are coming for a visit to see Nashville- especially Broadway and all it has to offer, this hotel has it ALL. As a hotel, the rooms, breakfast, and especially the bed, make it a great hotel. Add on the fact that it only charges $10 per night for parking AND has a free shuttle to bring you within a 4 mile radius(which includes the down town core) they have nailed it for a Nashville stop. We stayed for two nights. A must go, Jason Aldean Bar and the Broadway strip, Ryman Auditorium, but surprisingly wasn’t impressed with the Grand Ole Opre due to the cost of the tickets and Uber ride, the performance just didn’t cut it. Sad to say, but that’s what we felt.
2 nachten verbleven in maart 2024
Reactie van Hamza - GM op 1 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had the best experience with our shuttle driver! Her name is Jeannette, she was fun and was prompt and made an our drive to Broadway very memorable!
3 nachten verbleven in maart 2024
Reactie van Hamza - GM op 1 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Quentin, Hermantown

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! Shuttle to downtown was an added bonus! Breakfast was good as well! Nice hotel overall!
1 nacht verbleven in maart 2024
Reactie van Hamza - GM op 31 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Marcio, Princeton

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay, great rooms, and staff
2 nachten verbleven in maart 2024
Reactie van Hamza - GM op 31 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I travel ALOT! And I must say this property is definitely 5 stars. Why? 1) Staff - extremely friendly but more importantly, they were very accommodating. Any request or questions we had, they provided solutions. 2) Transportation - They have a FREE SHUTTLE! That will take you anywhere within a 4 mile radius. Most locations are within 3 miles. 3) Quiet - They had signs posted specifically of when quiet times were and we had no issues. 4) Parking - They had plenty of free parking available. 5) Pool - They have an INDOOR swimming pool/jacuzi 6) Convenience - They are located within a 1 block radius of 7 fast food restaurants, 1 Starbucks, 1 convenience store. What else can I say? We will be staying with them again when we come back to go to attend an NFL game.
3 nachten verbleven in maart 2024
Reactie van Hamza - GM op 31 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience! Staff went above and beyond. Love the free shuttle from the hotel to the downtown area.
1 nacht verbleven in maart 2024
Reactie van Hamza - GM op 24 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, convenient shuttle.
1 nacht verbleven in maart 2024
Reactie van Hamza GM op 22 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super great and nice staff. The shuttle was extremely easy and helpful.
1 nacht verbleven in maart 2024
Reactie van Hamza - GM op 22 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was excellent on many levels. Great staff, clean, 24-hr. gym, indoor pool and buffet breakfast. Shuttle was a huge plus and there were many fast food outlets within walking distance (7-11, Starbucks, etc.). I would DEFINITELY stay here again :-)
3 nachten verbleven in maart 2024
Reactie van Hamza-GM op 22 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Goed

Tammie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here for the SEC tournament. The room was clean and quiet. The ladies at the front desk were nice. My only complaint is the shuttle. When we called on Saturday night to be picked up there was no answer just a recording. We called until 10:30 pm. Finally we had to get a taxi for 30.00 to drive us 2 miles. When we got back to the hotel they said shuttle driver left. One of the reasons I picked this hotel was because it had a shuttle.
2 nachten verbleven in maart 2024
Reactie van Hamza -GM op 22 mrt 2024
Thank you for your review. We appreciate your business.

10/10 – Uitstekend

daniel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shuttle made it so convenient to get around town. The breakfast was also better than most I have had prepared by the hotel.
5 nachten verbleven in maart 2024
Reactie van Hamza - GM op 18 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Goed

Bonnie

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The breakfast- they did not refill things. Coffee was cold one morning and the waffle maker broke! The shuttle to downtown was great! Good addition! Employees were very friendly!
4 nachten verbleven in maart 2024
Reactie van Hamza - GM op 18 mrt 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Keith

2 nachten verbleven in februari 2024
Reactie van Hamza - GM op 25 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Hilda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. Room was clean with very comfortable bed. Staff was helpful. Breakfast was much better than most hotel breakfasts. The small fridge in the room would only stay on for 2 hours making it useless. We could hear people in room above us during the night. Would stay again.
2 nachten verbleven in februari 2024
Reactie van Hamza - GM op 4 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Maurine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk was friendly, helpful, and accommodating.
4 nachten verbleven in februari 2024
Reactie van Hamza - GM op 26 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern, clean and great service
Everything was clean, everyone was helpful. The place is almost new and very quiet. The shuttle service worked like a charm…the GM even picked us up and recommended a great restaurant. The only hiccup was when both of us were awakened at 1:00am by the odor of pot smoke (not the hotel’s fault, but bears mentioning). All in all, we would stay there again.
2 nachten verbleven in februari 2024
Reactie van Hamza - GM op 26 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 – Redelijk

John

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Overall good, minor cleanliness concern.
It was a little odd that the duvet didn't have a cover. That stood out to my wife who is pretty nervous about cleanliness. One corner had a good number of crumbs in it. Rest seemed good!
1 nacht verbleven in februari 2024
Reactie van hamza. op 20 feb 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

michel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay free shuttle
Everything was perfect staff friendly the only thing which is not negative is that the hotel offers a shuttle to downtown which is amazing because you don't have to drive or find parking
2 nachten verbleven in februari 2024
Reactie van Hamza - GM op 19 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Elisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast was surprisingly good, lots of variety.
2 nachten verbleven in februari 2024
Reactie van Hamza - GM op 19 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Erica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and breakfast was amazing
2 nachten verbleven in februari 2024
Reactie van Hamza - GM op 16 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and room was clean. The staff was very friendly and helpful (I had questions about dining and shopping in the area). There was a free shuttle- which was great. The on-site parking is $10.00, which is much better that the $26-$39 daily rate of hotels in the immediate area.
1 nacht verbleven in februari 2024
Reactie van Hamza - GM op 9 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Debra

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was perfect, the Staff was Great, the Breakfast was good {Eggs, Bacon, Sausage, Waffles & assorted Cereal} I absolutely LOVE the shuttle service. You can go anywhere within a 4 Mile area. Perfect, you don't have to find & pay for parking... I didn't like the fact that you have to pay 10.00 per night to park at the Hotel 😒
3 nachten verbleven in januari 2024
Reactie van Hamza - GM op 5 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hamza - GM op 15 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Sherrie

3 nachten verbleven in december 2023
Reactie van Hamza - GM op 5 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Ashley

1 nacht verbleven in december 2023
Reactie van Hamza - GM op 5 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Excellent hotel, clean, quiet, helpful staff.
2 nachten verbleven in december 2023
Reactie van Hamza - GM op 5 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hamza - GM op 15 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hamza - GM op 15 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Goed

Cari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Our room was clean. The service was excellent and we used the hotel's shuttle to downtown and back. The breakfast was decent and what you would expect - eggs,sausage,waffles,bagles, cereal, juice, yogurt, etc. My only complaint was that the fridge in the room froze everything we put in there and we couldn't find how to adjust it. Overall, this hotel was a very good value for the price. We didn't have to pay for parking but it was very close to downtown. I would recommend it.
2 nachten verbleven in december 2023
Reactie van Hamza - GM op 8 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 – Redelijk

Patricia

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Hamza - GM op 8 jan 2024
Thank you for your review. We appreciate your business.

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Totally great
It was an amazing place. From the girl that checked us in, until the breakfast the next morning. My mom has a hard time walking and showering, so we got an accessible room, and she raved about how easy everything was. Will be back there again.
1 nacht verbleven in december 2023
Reactie van Hamza - GM op 8 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

4/10 – Matig

Lakiya

Negatief: Staat van de accommodatie en faciliteiten
M
1 nacht verbleven in december 2023
Reactie van Hamza - GM op 2 jan 2024
Dear Lakiya,Thank you for taking time to review your stay. I'm sorry to see that we didn't quite meet your expectations. Please feel free to reach out to me directly & let me know what we could've done to make your stay more comfortable. We look forward to seeing you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Trip!!
Everyone was great. The local shuttle service is an awesome free service. Easy to take the wego busses from the airport...download the quickticket app otherwise you need exact cash. Bus 18 from airport to central station then bus 9 to the hotel. $2 for 2 hours of bus rides...easy!!
1 nacht verbleven in december 2023
Reactie van Hamza - GM op 28 dec 2023
Thank You for your feedback. We hope to see you again should your travels bring you this way in the future.

10/10 – Uitstekend

Philisha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home away from Home
Our original plan was to spend Christmas in the Smokey Mountains with family but ended up just being my 2 kids and me when the rest of my family backed out. We made the best of it and that wouldn't have been possible without the amazing staff here. From the minute we checked in, staff was friendly, attentive, and just amazing to us...making us feel at home despite a not-so-ideal situation. Our room was always clean, regardless of it being the holiday, the common areas stayed spotless, and even the shuttle was handy so I didn't have to worry about driving or parking (and paying) in busy areas. I strongly recommend checking out this hotel and the amazing staff!!
6 nachten verbleven in december 2023
Reactie van Hamza - GM op 28 dec 2023
Thank You for your feedback. We hope to see you again should your travels bring you this way in the future

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hamza - GM op 21 dec 2023
Thank you for your review. We appreciate your business.

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice rooms. Good location great staff. Clean rooms. nice breakfast. Would stay again.
3 nachten verbleven in december 2023
Reactie van Hamza - GM op 18 dec 2023
Thank you for your review Kim. We appreciate your business.

8/10 – Goed

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best shower we have ever had on the road. Hotel shuttle was very helpful. Pleasant staff. Thank you!
2 nachten verbleven in december 2023
Reactie van Hamza - GM op 18 dec 2023
Thank you for your review Jeffrey. We appreciate your business.

10/10 – Uitstekend

danny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My experience couldn’t have been any better. Everyone was so nice and friendly. The services was great and the premises was all nice and clean.
1 nacht verbleven in december 2023
Reactie van Hamza - GM op 6 dec 2023
Thank you for your review Danny.We appreciate your business.

4/10 – Matig

arthur

Reisde met partner
Negatief: Personeel en service, voorzieningen
Aside from no towels, no hangers, no made up beds, the management threatened to evict us for complaining. These basic services should be graciously provided without attitude. You may expect an appropriate online review. Thanks for a lovely week in Nashville.
4 nachten verbleven in november 2023
Reactie van Hamza - GM op 30 nov 2023
Dear Sir, My apologies about the disappointment of the stay but it was thanksgiving week and we gave different employees days off throughout the week to spend time with family. Regarding the eviction you were told to leave because your behavior towards my staff was intolerable.Thank you for taking the time to review.