Terras

Beoordelingen van Hilton Garden Inn Nashville Brentwood

3 out of 5
Hilton Garden Inn Nashville Brentwood
217 Centerview Drive, Brentwood, TN

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 451 van 599 beoordelingen" "
Gastenscore: 8 - Goed. 116 van 599 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 599 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 599 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 599 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rick

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
N/A
1 nacht verbleven in april 2024
Reactie van Tim C. / Guest Services op 30 apr 2024
Thank you for leaving us a stellar rating, Rick! We look forward to hosting your next visit to Nashville and wish you many happy travels.

10/10 – Uitstekend

Penny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff and clean room, nice area!
2 nachten verbleven in april 2024
Reactie van Tim C. / Guest Services op 30 apr 2024
Thank you, Penny, for your kind words! It's great to hear that you enjoyed our clean accommodations and friendly service. We hope to see you again in the future, Penny.

10/10 – Uitstekend

Penny Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel in historic building in upscale area close to restaurants and shopping. Room was clean, bathroom was updated.
1 nacht verbleven in april 2024
Reactie van Tim C. / Guest Services op 30 apr 2024
Thank you, Penny Susan, for leaving us a review! I'm glad you enjoyed our neighborhood and accommodations. Now that you've found us, we hope you'll think of us next time you're in Nashville.

8/10 – Goed

Ral, Sitka

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property, several restaurants nearby. Good service.
4 nachten verbleven in april 2024
Reactie van Tim C. / Guest Services op 23 apr 2024
Thank you, Ral, for leaving us a review! It's good to see that you enjoyed our property and our convenient location. We look forward to seeing you again soon should you pass through Nashville again.

10/10 – Uitstekend

Randy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it’s a very nice hotel. Not much to say negative.
1 nacht verbleven in april 2024
Reactie van Tim C. / Guest Services op 18 apr 2024
Thank you, Randy, for letting us know that you had a good stay with us. We hope to be able to welcome you back soon.

10/10 – Uitstekend

Lana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean. Parking easy and the hotel was quiet. Nice workout room and outdoor pool. Staff was courteous
1 nacht verbleven in april 2024
Reactie van Tim C. / Guest Services op 7 apr 2024
Thank you, Lana, for leaving us a review! It was great to have you with us and it's also gratifying to see that you enjoyed our accommodations, fitness center, pool and service. If you are looking to come back to Nashville, we would be thrilled to be able to serve you again.

10/10 – Uitstekend

Colleen

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place with a fantastic staff! We would definitely stay again!
1 nacht verbleven in maart 2024
Reactie van Tim C. / Guest Services op 30 mrt 2024
Thank you, Colleen, for taking a moment to leave us a quick review! It was a pleasure having you with us and we hope to see you again next time you're in town! All the best until then, Colleen!

8/10 – Goed

Michele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were wonderful so friendly and helpful! Our room was beautiful the only issue we had was the shower the water was cold the first night but better the second and normal the 3rd night so strange I would still recommend this hotel
3 nachten verbleven in maart 2024
Reactie van Tim C. / Guest Services op 30 mrt 2024
Thank you, Michele, for your recent stay with us and for leaving us a review. It's gratifying to see that you found our staff to be helpful and friendly and our accommodations to your liking. We do apologize the water temperatures not being consistent all the way through your stay. We hope to be able to provide a more seamless stay experience next time around and wish you many happy travels until then, Michele.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Tim C. / Guest Services op 30 mrt 2024
Thank you for leaving us a perfect rating, Melanie! We hope to see you again soon, and in the meantime, enjoy the fleeting Spring Season!

10/10 – Uitstekend

Mary

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed at the Hilton Garden Inn multiple times, but our last stay was the first time that we got the bed and breakfast option. The made to order breakfast was excellent!! We will book this option again.
1 nacht verbleven in maart 2024
Reactie van Tim C. / Guest Services op 22 mrt 2024
Thank you, Mary, for leaving us a review. It's wonderful to hear you tried our B&B rate and discovered our great breakfast offerings. I occasionally order breakfast when I'm on AM shifts and it's a treat, every single time. It's so hearty and comforting, it's the perfect way to start the day. We hope you'll take advantage of the B&B rate some more going forward and we look forward to welcoming you back soon!

10/10 – Uitstekend

Dennis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfort and Convience
1 nacht verbleven in maart 2024
Reactie van Tim C. / Guest Services op 5 mrt 2024
Thank you, Dennis, for leaving us a review. It's great to see that you had a pleasant experience with us! We hope that you'll be back soon to enjoy the same comfort and convenience you found with us so far. Until then, many happy travels, Dennis!

8/10 – Goed

Charles, Falls Church

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place but off the beaten track. Would still stay there again.
1 nacht verbleven in februari 2024
Reactie van Tim C. / Guest Services op 23 feb 2024
Thank you, Charles, for taking a moment to leave us a review. I'm glad you were able to find us and we hope you'll return to see us again soon!

10/10 – Uitstekend

Bridget, Sharon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable space.
4 nachten verbleven in februari 2024
Reactie van Tim C. / Guest Services op 10 feb 2024
Thank you, Bridget, for your recent say and for taking the time to leave us a review. We appreciate your feedback and we're glad you found our accommodations to be comfortable. We hope to see you again soon and wish you a wonderful weekend!

10/10 – Uitstekend

David

1 nacht verbleven in januari 2024
Reactie van Tim C. / Guest Services op 9 feb 2024
Thank you, David, for taking a moment to leave us a stellar rating! It was good to have you with us and we hope to see you again in 2024!

8/10 – Goed

Ray

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Tim C. / Guest Services op 26 jan 2024
Thank you, Ray, for taking a moment to leave us a rating. We appreciate your choosing our property for your lodging needs in Nashville. If there is anything we can do to enhance your next stay with us, please let us know. We look forward to seeing you again.

10/10 – Uitstekend

Regan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Tim C. / Guest Services op 11 jan 2024
Thank you, Regan, for leaving us a stellar rating! It's great to see that you had an overall pleasant experience with us. We look forward to welcoming you back soon!

10/10 – Uitstekend

Matthew John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Real nice property. Quiet and relaxing after good times downtown.
3 nachten verbleven in december 2023
Reactie van Tim C. / Guest Services op 11 jan 2024
Thank you for taking the time to leave us a review, Matthew John. It's gratifying to see that you enjoyed our quiet property as you explored downtown's many fun spots. We hope to see you again this year and wish you more memorable travel experiences in 2024.

4/10 – Matig

Michael

Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Tim C. / Guest Services op 11 jan 2024
Thank you, Michael, for taking the time to leave us a rating. I'm sorry to hear that yours wasn't a smooth stay experience. If there is anything in particular we could have done better and if there is anything we can do for you regarding the issue, please feel free to get in touch with us.

10/10 – Uitstekend

Teresa

4 nachten verbleven in december 2023
Reactie van Tim C. / Guest Services op 2 jan 2024
Thank you, Teresa, for leaving us a perfect rating! We appreciate your taking the time to do this for us. I'm happy to see that you had an enjoyable stay with us, and we hope to see you again in the New Year!

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Tim C. / Guest Services op 2 jan 2024
Thank you, Michelle, for leaving us a stellar rating! It was great to have you with us and we hope you have a wonderful New Year until we hopefully see you again.

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very nice and clean!
1 nacht verbleven in december 2023
Reactie van Tim C. / Guest Services op 26 dec 2023
Thank you for taking the time to leave us a review, Tracy. It's great to see that you enjoyed your stay with us! Thank you for choosing us for your lodging needs. We hope to see you again in the New Year and wish you Happy Holidays until then, Tracy.

2/10 – Ontzettend slecht

Nick

Negatief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Tim C. / Guest Services op 17 dec 2023
Thank you, Nick, for taking a moment to leave us a rating. I'm sorry to see that you didn't have an overall satisfactory experience with us. We hope to make it up to you should you be able to let us know what we could have done better. Please feel free to reply to this message and we'll do our best to address any issues you may have had.

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice!
Just a very nice place!
1 nacht verbleven in december 2023
Reactie van Tim C. / Guest Services op 15 dec 2023
Thank you, Steve, for leaving us a review. I'm glad you enjoyed your stay with us, and we hope to see you again soon! In the meantime, have a wonderful Holiday Season, Steve!

8/10 – Goed

Jacqueline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was lovely except no room service available for breakfast due short staffing.
3 nachten verbleven in december 2023
Reactie van Tim C. / Guest Services op 6 dec 2023
Thank you, Jacqueline, for leaving us a brief review. I'm glad you found most of your experience with us to your liking, minus the lack of room service. We hope to get that aspect of our service online in the future. In the meantime, thank you for staying with us and we look forward to seeing you again soon. Happy Holidays!

10/10 – Uitstekend

Keith

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Tim C. / Guest Services op 6 dec 2023
Thank you, Keith, for taking the time to leave us a stellar rating! It's heartening to see that you had an enjoyable stay experience with us. It was a pleasure having you with us and we hope to see you again in the future. Until then, have a wonderful Holiday Season, Keith.

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was in a great location. It was clean and very well decorated.
1 nacht verbleven in november 2023
Reactie van Tim C. / Guest Services op 21 nov 2023
Thank you, Vernoica, for taking the time to leave us a review. I'm happy to see that you enjoyed your stay with us, especially in regard to our location, the cleanliness of our facilities and its decor. We'll soon be decking out our lobby with Christmas decorations. Looking forward to seeing it! And we hope to see you again soon, Vernoica. Happy Holidays!

8/10 – Goed

Robert

4 nachten verbleven in november 2023
Reactie van Tim C. / Guest Services op 6 dec 2023
Thank you for leaving us a rating, Robert! I'm glad you had an overall pleasant stay experience with us. We hope to have the opportunity to exceed your expectations next time around. Happy Holidays!

10/10 – Uitstekend

Andrea

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of ni e options to walk to shops and restaurants.
1 nacht verbleven in oktober 2023
Reactie van Tim C. Guest Services op 8 okt 2023
Thank you, Andrea, for taking the time to leave us a review. I'm so glad you were able to take advantage of our central downtown Brentwood location. Thank you for staying with us and we hope to see you again soon, Andrea. Have a great week!

10/10 – Uitstekend

William

1 nacht verbleven in september 2023
Reactie van Tim C. Guest Services op 3 okt 2023
Thank you, Willliam, for leaving us a stellar rating! It's good to know that you had an overall enjoyable stay with us. Thank you for staying with us and we hope to have the opportunity to serve you again soon, William.

10/10 – Uitstekend

Deb

2 nachten verbleven in september 2023
Reactie van Tim C. / Guest Services op 17 okt 2023
Thank you, Deb, for taking the time to leave us a great rating! We're glad you enjoyed your stay with us and we hope to see you again soon!

10/10 – Uitstekend

STEVEN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with dining options and shopping near by. Large lobby with plenty of seating areas to meet and visit at.
3 nachten verbleven in september 2023
Reactie van Tim C. Guest Services op 19 sep 2023
Thank you, STEVEN, for leaving us a review. It's good to know you took advantage of our location just steps away from many shopping and dining options. We also appreciate your highlighting our spacious open Lobby which has many nooks for gathering and visiting with colleagues, family or friends. We hope to be able to serve you again in the future and wish you a wonderful Fall Season.

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was very nice and clean
1 nacht verbleven in september 2023
Reactie van Tim C. Guest Services op 19 sep 2023
Thank you, Patricia, for your kind words. It's gratifying to see that we were able to provide accommodations that were to your liking. It was a pleasure having you with us and we hope to see you again in the future.

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Tim C. Guest Services op 19 sep 2023
Thank you, Sandra, for your stellar rating! I'm happy to see that you had an overall pleasant experience with us, and we hope to see you again soon.

10/10 – Uitstekend

Misty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a lovely area right off the interstate but you wouldn’t know you were that close because it was so quiet. Very nice room and amenities.
1 nacht verbleven in september 2023
Reactie van Tim C. Guest Services op 10 sep 2023
Thank you, Misty, for taking the time to leave us a lovely review. It's gratifying to see that you had an enjoyable stay with us, particularly our tranquil surroundings and convenient location. I'm also glad that you found our property to be beautiful and our accommodations and amenities to be to your liking. We hope you'll remember us next time you're in town as we look forward to serving you again, Misty.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
One night stay
The room was very nice but the bathroom needed some repair work. I also didn't find the bed the most comfortable but I prefer a softer mattress.
1 nacht verbleven in september 2023
Reactie van Tim C. Guest Services op 3 sep 2023
Thank you for taking the time to leave us a review. I'm sorry to see that you had some trouble with your bathroom and bed. I saw that you are a Hilton Honors Member with us and have gone ahead and issued some points for the inconvenience. You should 5,000 points added to your account in the next 2 weeks. If there's anything else we can do for you, please feel free to let us know. Otherwise, we hope to be able to offer a more smooth stay experience next time around.

8/10 – Goed

Josie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023
Reactie van Tim C. Guest Services op 4 sep 2023
Thank you, Josie, for taking the time to leave us a rating. I'm glad to see that you had an overall nice stay with us. If there was anything we could have done to make your stay better, please feel free to let us know. Otherwise, we hope to have the opportunity to exceed your expectations on your next visit, Josie.

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Tim C. Guest Services op 3 sep 2023
Thank you, Lauren, for taking the time to leave us a perfect rating! It was great to have you with us and we look forward to seeing you again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Stay
Had a fantastic experience overall. Lovely property with a great surrounding area.
2 nachten verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 21 aug 2023
Thank you for sharing a review with us. It's gratifying to see that you had a fantastic overall stay with us! Your kind words about our property and neighborhood are very much appreciated and we look forward to the opportunity to welcome you back in the future.

8/10 – Goed

Mindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Tim C. Guest Services op 29 aug 2023
Thank you, Mindy, for taking the time to leave us a rating. It's good to see that you had an overall positive stay with us. If there is anything we can do to make your next stay with us better, please feel free to let us know. We appreciate your recent stay, and we hope to see you again soon.

4/10 – Matig

Miguel

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
No sleep
The hotel was clean and nice, but my stay was a complete inconvenience. The tub water was extremely hot, we could not take a shower in the room. We had to go to another room just to showers. The alarm ran at 3am, and the smoke detector when off around 4am. Neatless to say we could not sleep the entire nite. We where offeered free breakfast, but all i wanted was a good night sleep.
1 nacht verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 20 aug 2023
Thank you, Miguel, for your helpful review. I'm so sorry the issue with your room didn't end with the shower. Thanks to your feedback during your stay, we were able to repair the shower valve today. I'm now notifying our team about the smoke detector and alarm clock as well. This kind of snowball of multiple issues is as rare as it is unacceptable, and I sincerely apologize for the interruption in your sleep. Unfortunately, as the booking was a non-refundable pre-paid 3rd party reservation, we can't offer a refund of any kind, but if you make a direct booking with us next time, we'll make sure to take a good portion off for you and ensure that you have a more seamless stay experience.

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location to excellent restaurants and shopping.
1 nacht verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 19 aug 2023
Thank you, Alexandra, for leaving us a review. It's great to see that you were able to take advantage of our convenient location! We hope you''ll consider returning to us to continue your exploration of our neighborhood.

6/10 – Redelijk

Karen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The elevators had an unpleasant smell due to recent maintenance.
2 nachten verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 19 aug 2023
Thank you, Karen, for taking the time to leave us a review. I'm sorry that you had to deal with the unpleasant smell from the maintenance work being done for the elevators. We hope to be able to offer a more seamless stay experience next time around.

10/10 – Uitstekend

Dariusz

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Polecam
2 nachten verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 14 aug 2023
Thank you, Dariusz, for taking the time to leave us a rating. I'm glad you were able to enjoy your stay with us and hope you'll consider coming back to us next time you're in town.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 7 aug 2023
Thank you, David, for the perfect rating! It's gratifying to see that you had a great stay with us. It was a pleasure having you with us and we look forward to seeing you again soon.

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is absolutely beautiful and a great value for the price
Reactie van Tim C. Front Desk Supervisor op 7 aug 2023
Thank you, Sarah, for your recent stay and review. It's great to see that you had an overall pleasant stay with us while enjoying the beauty of our property and our value pricing. We hope to be able to serve you again in the future and wish you a wonderful week ahead.

10/10 – Uitstekend

Jason, Lacombe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here whenever passing through for years. Every experience has always been consistent and exceptional. Breakfast is also outstanding and I highly recommend adding it to your booking. Whatever you choose is made to order. Eating from an actual plate with non-plastic cutlery and a cloth napkin is unfortunately a rare occurrence at most hotels on this side of the pond but you can have that here; plus the food is really great! We will continue to exclusively stay here anytime an overnight stay is required while passing through the Nashville area. The staff at this location are the absolute best!
1 nacht verbleven in augustus 2023
Reactie van Tim C. Front Desk Supervisor op 10 aug 2023
Thank you, Jason, for your kind review! We're so grateful for your repeat business whenever you pass through town. I'm glad to see that you're enjoying our breakfast offerings and our service style. We look forward to serving you again for years to come, Jason. If there's any way we can enhance your next stay with us, please feel free to let us know.

10/10 – Uitstekend

Kirk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was very nice. Staff was great!
1 nacht verbleven in juli 2023
Reactie van Tim C. Front Desk Supervisor op 3 aug 2023
Thank you, Kirk, for leaving us a positive review! It's encouraging to see that you were pleased with our property as well as our service. We hope to have the opportunity to host your next stay in Nashville and hope you enjoy the rest of Summer & early Fall until then.

10/10 – Uitstekend

Maha

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023
Reactie van Tim C. Front Desk Supervisor op 20 jul 2023
Thank you Maha for the stellar rating! We're happy to see that you had a pleasant stay with us and we hope to see you again soon!

10/10 – Uitstekend

Elizabeth, Waxhaw

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super kind staff, safe area, multiple shops and restaurants within walking distance
1 nacht verbleven in juli 2023
Reactie van Tim C, Front Desk Supervisor op 11 jul 2023
Thank you, Elizabeth, for your review. I'm glad you got to enjoy our convenient location. It was a pleasure serving you and we hope to see you again soon!

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would recommend.
Everything was great except for the bathroom. Couldn’t get the shower to a comfortable temp. Either scalding or cold. There was no fan either so it got steamy fast. They were also out of shampoo. The rest of the room was great.
1 nacht verbleven in juli 2023
Reactie van Tim C. Front Desk Supervisor op 3 jul 2023
Thank you, Adam, for your helpful review. I've found the room you were staying at and have reached out to our Engineering Team to have the shower valve repaired in 304. I'm sorry you had to deal with this issue and would like to extend our apologies. If you happen to be a Hilton Honors Member, please let us know so we can at least issue some bonus points to your account for the trouble. Thanks for the 10 out of 10 despite, and for the helpful feedback. We hope to offer a more seamless experience next time you stay with us, Adam, should we get the chance.