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Beoordelingen van Motel 6 Goodlettsville, TN - Nashville

2 out of 5
Motel 6 Goodlettsville, TN - Nashville
323 Cartwright St, Goodlettsville, TN

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 189 van 971 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 971 beoordelingen" "
Gastenscore: 6 - Redelijk. 210 van 971 beoordelingen" "
Gastenscore: 4 - Matig. 127 van 971 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 200 van 971 beoordelingen" "

6,2/10

Netheid

7,4/10

Personeel en service

5,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Theresa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You should take this property off your listings. Dirty and torn sheets. Bad looking people staying (looks like they live there. There was a young lady that was afraid to stay. Clerk wrote her room # on the pad on top of the counter. A scary looking man was looking over her shoulder. Then he wanted to engage in talking to her. Our room smelled like wet dogs . The parking lot has broken down motor home that looks like someone is living there and a pop up camper. Seedy place. I’ve always had good luck with Expedia until this.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Dale

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found bedbugs A/C didn’t work no microwave or refrigerator in the room really room was not properly cleaned it was just terrible
3 nachten verbleven in april 2024
Reactie van Brand Experience Team op 1 mei 2024
Hi Dale, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

6/10 – Redelijk

Lee

1 nacht verbleven in maart 2024

4/10 – Matig

Marilyn

Smelled bad, had evidence of cigarette burns on the bedspread, smelled like old urine and wet dog.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 1 apr 2024
Hi Marilyn, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 – Uitstekend

Hannah, Bridgton

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 29 mrt 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 – Ontzettend slecht

Greg

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was dirty, wood floor was sticky, cigarette burns on the bath tube, caulk coming out of the seams in the shower, stains on the bedding, womens hairnon the sheets and what lookednlike pee stains on the sheets. Totally avoid the place at all cost. Expedia should disassociate themselevs from this location
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 19 mrt 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 – Matig

Pamela

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worn out, cigarette burns into fixtures, loud, pillows and bedding flat/worn out, not the same as pictured on their site.
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 19 mrt 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Sasy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disgusting place
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi Sasy,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Ontzettend slecht

Vicky

Zakenreiziger, Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
Dirty Needs thoroughly cleaned
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi Vicky,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 – Ontzettend slecht

Anthony

Reisde met huisdieren, Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Burn holes in the blankets, room smells like cigarettes so bad you can’t breathe, bath tub has mold everywhere. The rooms are completely disgusting. My mom got a room next to me and within 20 minutes of checking in we called and asked for a refund so we could leave and they tried to get us to move rooms. It was so nasty we didn’t want to stay there. Their best room wouldn’t have been decent enough.
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi Anthony,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

Tonya

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

donald

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Dermaine

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Dermaine

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When I check in,the room was dirty dog fur all over, bathroom was dirty when we call the front desk they send a lady to clean, it seem she use a dirty rag to clean the mirror the floor was dirty we requested a broom they said they didn’t have any terrible experience
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

carmen zayas

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is nothing that i like but the beds where dirty they had yellow stains on then the room had a werid smell to it and the heat was not working.
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 17 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Need better cleaning staff
There was soap in the shower from the previous guest. Heat did not work.
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Chad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

4/10 – Matig

Destiny

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are small no refrigerator or microwave
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 12 dec 2023
Hi Destiny,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 – Ontzettend slecht

Chris

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No refrigerator or microwave in her room holes in the door nasty place to stay would not recommend wish I could get a refund for it
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 5 dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 – Goed

Peter

Reisde met een groep
Positief: Netheid, personeel en service
Pam was great on check-in -- very pleasant. Room 109 lamps over bed: switch seems broken, won't turn on. Cigarette burns in bedding need replaced.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hi Peter,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 – Ontzettend slecht

Mary

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the first time that we tried Motel 6. The desk clerk was pleasant enough but the room was dirty. The first room that we were given had dirty sheets and a foul odor, possibly of urine. The 2nd room wasn’t much better. The bedspreads were not clean and there were stains and holes in the sheets. The door appeared to have been kicked in previously. The bathroom had mildew in the shower. We will never use Motel 6 again!
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hi Mary,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Christian

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was dirty Holes in doors Bugs Stained bedding It was horrible Would never stay again.
2 nachten verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hi Christian,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 – Ontzettend slecht

Matt

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The absolute filthiest hotel I have stayed at in 20 years! I checked in rather late (1am) for a two night stay. It took so long to locate staff to check in that I decided against trying to get another room despite the following. They put me in a smoking room despite me reserving a non smoking room. Black ash came out of the air conditioner/heater. Room smelled. I discovered three living cockroaches within first ten minutes (More? Probably!). Sheets were filthy and filled with cigarette holes. Dirty towels from previous customer were still there. Shower leaked into rest of the bathroom. I could continue. STAY AWAY FROM THIS PROPERTY. DO NOT STAY HERE!!!
2 nachten verbleven in oktober 2023
Reactie van Nancy Y. op 18 okt 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 – Redelijk

Emily

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not great
It was a very basic place to stay for a quick overnight. The lady at the front desk was very kind! The room was not great. I chose a non-smoking room and it smelled like smoke really bad when we first walked in. I called the front desk to make sure, and she confirmed that it was a no smoking room. There were cigarette burn holes in the comforter. She did offer to move us, but we figured it wouldn’t be much different considering people were standing outside of the rooms smoking. The shower was mildewy and had hair in it from the last guest. There was no blow dryer, no iron, and no shampoo or conditioner if that is something that you needed or expected to be in a motel room. Overall, it served its purpose as an overnight stop on the way to our destination, but I would not stay there again.
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 18 okt 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Uitstekend

John

2 nachten verbleven in september 2023

8/10 – Goed

Dean

The berd was uncomfortable and only 2 pillows
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 30 aug 2023
Hi Dean,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Matig

Joshua

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toilet had not been cleaned and had urine on it. Long hair on the floor. Trash under the bed. Blanket in the **non-smoking** room had a dozen burn holes in it. Standards for a budget hotel are already low but they managed to go lower.
2 nachten verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Joshua,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 – Ontzettend slecht

Jeffrey, LUDLOW

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
PLEASE think first before staying at this Motel 6. I'll be honest I don't even know where to start. The cleanliness was nonexistent!! I don't even think they changed the sheets from the previous guest. There was human hair and dog hair all over the sheets and pillows. There were visible stains on every pillowcase and sheet on both beds. The pillows don't look like they have been replaced in 10 years. they were completely stained and yellow. There was stuff all over the floor where they haven't ran the vacuum in weeks. like debris all over, hair all over just grime all over! I wish I was kidding about this. DO NOT STAY HERE! The tub and shower had mold and mildew in and around the tub, the walls had black mold on it. The shower handle was coming out of the wall, the toilet was completely dirty. You know the ring around the toilet when it hasn't been cleaned in weeks or months. And the towels, like come on man!! invest in your business and buy some new towels. They looked like towels you throw out or use to clean your car with after they have been used for a while. see through, rough, hard and dirty like everything in this place. Don't even get me started on the outside. Put a fresh coat of paint on the exterior of your business for goodness sakes!! Just filth!! I was in town for one day, and if I had time to go somewhere else I would have. The only good thing about this place is the area around it. There is tons of shops, food, and other hotels! so please stay somewhere else!!
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Jeffrey,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
You get what you pay for
Barest minimum requirements to be considered a motel. No hair dryer, no ice bucket, no fridge, no shampoo, no coffee maker, no microwave. Only 2 pillows, no extra sheets, rough towels, the smallest toilet I’ve seen. But the room could get cold, the floors were new, and all the outlets worked. Needed a quick, cheap room to visit VUMC.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Denis

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jamie

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Nate

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don't book this one!
Awful smelling and dirty don't stay at this place!
1 nacht verbleven in mei 2023
Reactie van Brand Experience Team op 19 jul 2023
Hi Nate,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

8/10 – Goed

RICHARD

2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Jessica

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds were stained and had cigarette holes. Bathroom was filthy and covered in mildew or mold. Floor had not been cleaned and there was garbage under the beds.
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 6 jul 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 – Ontzettend slecht

Bounphet

Negatief: Netheid, staat van de accommodatie en faciliteiten
It not just dirty and the bed sheets it so dirty and the bathroom if they need how to clean I can show to them I never see anything that so dirty I would fire the manager who don’t know how to manage
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 6 jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Free for dogs & was good stay!
The check-in and check-out staff were friendly, the pool looked inviting, the night was quiet and pleasingly uneventful. Motel 6 has free pet stays- the other places say pet friendly, but too many are deceptive & charge between 25&100 dollars a night in small print- this was free for dogs- and I was pleased.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 28 jun 2023
Hey Barbara, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 – Uitstekend

Shanika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean rooms with a great pool and great service
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 21 jun 2023
Hi Shanika, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

2/10 – Ontzettend slecht

Malea

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Checked in and was there for less than 2 hours, changed rooms, then check out and went to another hotel. Was dirty, cigerette burns on bed in non smoking room, clogged toilet (was given a plunger to unclog it myself), tv didnt work, prostitutes everywhere.
1 nacht verbleven in mei 2023
Reactie van Brand Experience Team op 7 jun 2023
Hi Malea,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 – Matig

jeffrey

Negatief: Netheid, staat van de accommodatie en faciliteiten
I thought my room was to have a small refrigerator and even though there was a cabinet to hold one,it was removed. A banana was setting on the bedside night stand from a previous traveler. They need more attention to cleaning and maintenance.
1 nacht verbleven in mei 2023
Reactie van Brand Experience Team op 1 jun 2023
Hi Jeffrey, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 – Matig

ReJeana

Negatief: Netheid, staat van de accommodatie en faciliteiten
This property was very dirty. One bed did not look like the sheets had been made. Both beds had cigarette burns all over the bedspreads. Bathroom tub had cigarette burns. Sink did not drain. Did not even try the bathtub.
1 nacht verbleven in mei 2023
Reactie van Nancy Y. op 24 mei 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Matig

Gary

1 nacht verbleven in mei 2023

4/10 – Matig

megan

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s convenient because it’s right off the interstate! It was cheaper if you booked at the hotel then it was on Expedia. The room was gross! Dirty towels in the bathroom. Dirty bed spreads! Very disappointed.
1 nacht verbleven in april 2023
Reactie van Brand Experience Team op 16 mei 2023
Hi Megan,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 – Redelijk

William

1 nacht verbleven in mei 2023

8/10 – Goed

Kaytlynn

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Tiffany

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just not a clean.. bed uncomfortable.
2 nachten verbleven in april 2023
Reactie van Nancy Y. op 5 mei 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Felipe

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There are permanent homeless that live in the property. These homeless are in the hotel, all day, smoking, and all that smoke goes into your room. Especially at one and two in the morning, you will be overwhelmed with smoke that it will not let you sleep. These people are chainsmokers. Do you see people also camp out in front of the property with all of their furniture, seems like they’ve been for close time and have nowhere to put their furniture then to leave it in the parking lot and on the weekends do yard sales from the motel six parking lot. I feel bad for the people, but it’s just doesn’t look right.
1 nacht verbleven in april 2023
Reactie van Brand Experience Team op 25 apr 2023
Hi Felipe,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 – Goed

Norma

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy late check in. Just stayed one night. No problems.
1 nacht verbleven in april 2023
Reactie van Brand Experience Team op 19 apr 2023
Hi Norma, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 – Uitstekend

Astrid

1 nacht verbleven in april 2023