Luxe beddengoed, een bureau, een laptopwerkplek

Beoordelingen van Spark by Hilton Nashville at Opryland

2 out of 5
Spark by Hilton Nashville at Opryland
2516 Music Valley Dr, Nashville, TN

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 246 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 366 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 199 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 122 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 67 van 1000 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sicco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, good staff. Near Downtown Nashville and Hendersonville. Restaurants and bars nearby. Good breakfast
1 nacht verbleven in augustus 2022
Reactie van AP op 6 sep 2022
Thank you for the positive feed back! We are thrilled to hear that you enjoyed your stay with us. We hope you come back soon. Have a wonderful day!

4/10 – Matig

gerda, Stony Plain

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Tasha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was convenient place for us to stay.
2 nachten verbleven in juli 2023
Reactie van salisa wong op 23 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. Your satisfaction is important to us as a valued customer, we hope to host you in the future, thank you again for staying with us. See you soon!

10/10 – Uitstekend

OUIDA

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Manager - Great staff
Of course, this was not at all a 5-star hotel. It is being phased out and it was not hidden from us. The manager, Salisa, was amazing from the moment we entered until the last time we saw her. Her congeniality, her people skills and overall professionalism were evident from guest to guest - consistent. She and her team rallied together to ensure we were comfortable. It was obvious that they were concerned about the cleanliness of the hotel though that might have been a bit distracting. (The hallway could have been wider). We hope they will take that into consideration as they continue their renovation project. The breakfast area was clean but the meal would have been more appetizing if I could have grabbed a fruit or if there were alternatives for vegetarians. The entrance was clean but could have been more attractive – more appealing and the business offer needs upgrading. Although we weren’t totally sold on the facility – what comes with aging – the treatment we received merited our wanting to check in again... because of the team. (So sorry, I have no pictures to upload).
2 nachten verbleven in september 2023
Reactie van salisa wong op 23 sep 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our management team to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

10/10 – Uitstekend

Caryle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was clean the cleaning staff was very through and polite
5 nachten verbleven in september 2023
Reactie van Front Desk Team op 14 sep 2023
THANK YOU FOR YOUR REVIEW AND WE HOPE TO SEE YOU SOON!

2/10 – Ontzettend slecht

Sheronica

1 nacht verbleven in september 2023
Reactie van Front Desk Team op 1 okt 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our management team to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

2/10 – Ontzettend slecht

Eddie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
WHAT A DUMP
This was by far the worst hotel I ever had to stay here. It was not up-to-date. There’s a horrible odor in every hallway. The bed felt like I was sleeping on the floor. The breakfast that they have for free it’s not even worth it. I would rather go buy breakfast from a nice restaurant. Last but not least, the lights went off at 9 PM the day before we were scheduled to leave. The next morning, I me and my fiancé woke up we had to go take a shower and someone else’s room. DO NOT ATTEND THIS HOTEL. IF YOU SEE A QUALITY IN ANYWHERE IN AMERICA RUN!!!!!!!
2 nachten verbleven in september 2023
Reactie van Salisa wong op 5 sep 2023
I apologize for not meeting your expectations at your recent visit and I have passed on your feedback to our management team so that we can fix the issues that you have identified. I hope you can consider giving us a second chance to make it right for you.

8/10 – Goed

Janey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price close to Opry
1 nacht verbleven in augustus 2023
Reactie van Front desk op 28 aug 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Sue

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy with our 4 day stay.
Hotel was just what we were looking for. Close to most everything we were going to see in the Opryland area. Downtown was only 20 min away. In fact we took the hotel shuttle downtown. That saved a lot of grief. The people who work here are great. We have to shout out to Stacey and Richard. They took good care of us. Everyone else that we had limited contact with also were great. Thanks for a nice stay. Breakfast was also very good.
4 nachten verbleven in augustus 2023
Reactie van Frontdesk op 23 aug 2023
Thank you for your review and we hope to see you soon!

4/10 – Matig

Laurie, Ringle

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No pool-- construction workers very loud- very disappointed
3 nachten verbleven in augustus 2023
Reactie van Frontdesk op 23 aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to host you in the future, thank you again for staying with us. See you soon!

4/10 – Matig

KAREN

Very old run down hotel- needs updating badly!
3 nachten verbleven in augustus 2023
Reactie van Frontdesk op 20 aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of your stay. Your satisfaction is important to us as our valued guests. I have shared your feedback with our management team to fix the situation differently in the future so that we can provide exceptional experiences for you. We hope for an opportunity to properly host you in the future.

8/10 – Goed

Bill

Positief: Netheid, comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Salisa Wong, Manager op 15 aug 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Joanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Nice front Desk staff.
1 nacht verbleven in augustus 2023
Reactie van Front Desk Team op 4 aug 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Connie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager is exceptional! Very personable and kind!
2 nachten verbleven in juli 2023
Reactie van Frontdesk op 29 jul 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was very nice and helpful
3 nachten verbleven in juli 2023
Reactie van salisa wong op 26 jul 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Dwayne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Quality Inn Opryland is a great value for the area. The staff was very friendly. Great food right next door. Easy drive to the Ryman Theater as well as the Grand ole Opry.
2 nachten verbleven in juli 2023
Reactie van salisa wong op 19 jul 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to host you in the future, thank you again for staying with us. See you soon!

2/10 – Ontzettend slecht

Barbara, Twin Lakes

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
For 187.00 per night I would expect a clean hotel room. The carpet was wet and there was no water in the tank of the toilet. I couldn’t get the tank to fill. Luckily I was only 1 night there. I would not recommend this property under any circumstance.
1 nacht verbleven in juli 2023
Reactie van salisa wong op 12 jul 2023
Thank you for completing our online survey regarding your recent Quality Inn Opryland Area stay. On behalf of our entire team, I would like to apologize for failing to exceed the expectations of your stay. Your satisfaction is important to us as a valued customer. We will use your feedback to make improvements to provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 – Redelijk

Janet

1 nacht verbleven in juli 2023
Reactie van Front Desk Team op 30 jul 2023
Thank you for your review and we hope to see you soon!

6/10 – Redelijk

Raymond

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We specifically looked at hotels with a pool . It is advertised as having a pool but there IS NOT A POOL ! We were really disappointed as it was 90 degrees !Websites need updated so others aren’t disappointed as we were
7 nachten verbleven in juli 2023
Reactie van salisa wong op 9 jul 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pool on your recent visit. I have shared your feedback with our management team to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

4/10 – Matig

Kara, Chicago

Negatief: Netheid, staat van de accommodatie en faciliteiten
Furniture and carpets are horrifically dirty and falling apart. The furniture in the lobby and the chairs in the rooms look like they were pulled from the garbage. The front desk staff were very nice and helpful. They asked if I wanted room cleaning every other day and I accepted but they never once cleaned the room for a 6 day stay. I had to get clean towels and toilet paper from the front desk and throw the garbage from the trash bins away myself.
5 nachten verbleven in juli 2023
Reactie van Front Desk Team op 9 jul 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of your stay. Your satisfaction is important to us as our valuable guest. I have shared your feedback with our management team to fix the situation differently in the future so that we can provide exceptional experiences for you. We hope for an opportunity to properly host you in the future.

8/10 – Goed

Kathryn

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2023
Reactie van Front Desk Team op 9 jul 2023
Thank you for your rating and we hope to see you soon!

8/10 – Goed

Nicki

Positief: Netheid, personeel en service
Nice hotel, extremely helpful staff, disappointing that there was no pool
3 nachten verbleven in juni 2023
Reactie van salisa wong op 28 jun 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pool on your recent visit. I have shared your feedback with our GM to fix the situation differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van salisa wong op 28 jun 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Linda

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van salisa wong op 28 jun 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in juni 2023
Reactie van salisa wong op 28 jun 2023
Thank you for your review and we hope to see you soon!

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to find and get to. Staff was friendly. Overall, it is well worn and definitely been used, but otherwise clean and quiet. The room was good with comfortable bed and the AC was cold. Breakfast buffet was fresh and very tasty with all the traditional breakfast foods. Booked through Expedia and had a good discounted rate.
2 nachten verbleven in juni 2023
Reactie van salisa wong op 28 jun 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Opryland Area. On behalf of our entire team, Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope to host you in the future, thank you again for staying with us. See you soon!

8/10 – Goed

Davette

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was close to Opryland . We were there for a concert- close to restaurants. Room was clean and quiet. Breakfast was ok and glad to have each morning 😊
2 nachten verbleven in juni 2023
Reactie van salisa wong op 22 jun 2023
We would like to thank you for taking the time to complete our online survey. It is very important to us and your input helps us in our efforts to provide excellent service.

10/10 – Uitstekend

Karen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk people were very friendly and accommodating. We had to check out of another facility by 10am and needed to ensure our luggage was safe so we could continue to explore the sites and experiences if Nashville. We were allowed to check in to our room at Quality Inn early . We really appreciate that. Also appreciated how quiet it was for sleeping and that there was shuttle service available for a very low price.
1 nacht verbleven in juni 2023
Reactie van salisa wong op 16 jun 2023
We would like to thank you for taking the time to complete our online survey. It is very important to us and your input helps us in our efforts to provide excellent service.

8/10 – Goed

Jeff

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyed the breakfast
1 nacht verbleven in juni 2023
Reactie van salisa wong op 14 jun 2023
Thank you for your review and we hope to see you soon!

6/10 – Redelijk

Samuela

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Nice staff but the hotel needs an updated. Noisy lack of sound insulation
2 nachten verbleven in mei 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we hope that next time we can make it right for you, we hope to see you soon!

10/10 – Uitstekend

April

Reisde met familie
Positief: Personeel en service
Room was ready and able to check in early
1 nacht verbleven in juni 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

4/10 – Matig

Russell

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Liked the location. Didn't like: a lot of cracks/chips in the walls, worn/old furniture, lights either flickered when turning on or didn't work, key didn't work to outside door 2nd day, so had to have a new one made
2 nachten verbleven in mei 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

8/10 – Goed

Sharon

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2023

4/10 – Matig

Lorna

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom sink water would not get warm after five minutes! The shower was warm, but not hot. The room was musty and mildewy and bothered our sinuses. This facility is old and should be painted, new carpet, air, ducts, cleaned, new drapes.
2 nachten verbleven in mei 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

6/10 – Redelijk

Gustav

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we hope to see you soon!

10/10 – Uitstekend

Anthony

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff, good location
2 nachten verbleven in mei 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

10/10 – Uitstekend

Cathy

1 nacht verbleven in mei 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your rating.

6/10 – Redelijk

Robert

Reisde met familie
The internet was awful…the front desk man did not book our shuttle as we requested.
3 nachten verbleven in april 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

10/10 – Uitstekend

Lisa

1 nacht verbleven in mei 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your rating.

8/10 – Goed

Michael, Anaheim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. This is a good location, close to Opryland.
5 nachten verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

8/10 – Goed

Michaela

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your rating.

8/10 – Goed

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here every time I visit Nashville. The staff is very friendly and accommodating. Great breakfast, location. Being able to get a shuttle downtown is great.
6 nachten verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

6/10 – Redelijk

Guliya, acworth

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
People at the frondesk are super nice and polite!!!
6 nachten verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

8/10 – Goed

mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
one night stay.
1 nacht verbleven in maart 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your rating.

8/10 – Goed

Aileen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your rating.

6/10 – Redelijk

Penelope

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
For one night it is adequate. The hotel is old and rundown, everything needs replacing. The bed was comfortable. When we checked in the WiFi wasn’t working so although I had prepaid I never actually checked in. However, for a cheap overnight stay it was fine. Just don’t expect too much.
1 nacht verbleven in april 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

8/10 – Goed

Sarissa

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Loved the staff!!!!
2 nachten verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
was a clean, comfortable room. 2 ice machines were broken, and ran out of coffee every morning
3 nachten verbleven in april 2023
Reactie van salisa wong op 11 jun 2023
Thank you for your review and we are so sorry that your expectation was not met, we hope that next time you can consider staying with us in the future.

8/10 – Goed

Steven

Positief: Netheid, personeel en service
It’s a place I have stayed at several times! It’s convenient, has a shuttle to downtown and is a good place to stay!
3 nachten verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.

8/10 – Goed

Richard L

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel, could use updating
3 nachten verbleven in april 2023
Reactie van Front Desk Team op 8 jun 2023
Thank you for your review.