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Beoordelingen van The Alexis Inn & Suites - Nashville Airport

2.5 out of 5
The Alexis Inn & Suites - Nashville Airport
600 Ermac Dr at Elm Hill Pike Corner, Exit 7, Hwy 155 N (Briley Parkway), Nashville, TN

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 781 van 1788 beoordelingen" "
Gastenscore: 8 - Goed. 522 van 1788 beoordelingen" "
Gastenscore: 6 - Redelijk. 237 van 1788 beoordelingen" "
Gastenscore: 4 - Matig. 124 van 1788 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 124 van 1788 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Crystal, Fort Denaud

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a perfect hotel to stay off the strip but yet be super close. More quiet. The AC didn’t work super great but was enough for me to not move my room. I’d stay here again.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large clean room. Very attentive staff.
2 nachten verbleven in mei 2024

8/10 – Goed

Whitney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Nissan stadium without the huge price tag
1 nacht verbleven in mei 2024
Reactie van Executive Manager op 6 mei 2024
Dear Whitney, Thanks so much for staying at the Alexis Inn & Suites. We are thrilled our location was convenient for your visit to the Nissan stadium and you loved our affordable rates. It was our pleasure to have you as our guest, and we certainly hope you will visit us again when you are in Nashville. Ms. RB, Executive Manager

8/10 – Goed

Taylor

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are on the smaller size for hotel rooms and the bathroom was a little tight. However, the property was very clean and seemed recently updated. There was a full surface level parking lot, which is hard to find in Nashville. It was a 15 minute Uber to Broadway, which is a perfect location for us. Overall, very pleased with this stay!
1 nacht verbleven in mei 2024
Reactie van Executive Manager op 6 mei 2024
Dear Taylor, Thank you for staying at the Alexis Inn & Suites Nashville Airport and for sharing your excellent feedback. We are thrilled you loved our spotless property, and our location was convenient for a visit to Nashville! We value your comments regarding the bathroom size and have taken note of them. It was a pleasure to have you as our guest, and we hope to see you again soon.Ms. RB, Executive Manager

6/10 – Redelijk

Joseph

Reisde met familie
Negatief: Netheid
Regular hotel, more dirty than normal. Beding and toiletries (towels, wash cloths) kind of stained.Loose hair all around. The biggest deal for me was towels. I booked a room with 4 people and they would only leave 2 each day. Most front desk attendees were great about it, one flat out refused "house keeping is not here so theres nothing i can do". I found that quite ridiculous
5 nachten verbleven in april 2024
Reactie van Executive Manager op 3 mei 2024
Dear Joseph, Thank you for staying with us and sharing your experience. We are disappointed for not meeting all your expectations with our accommdoations and services, as we take pride in our customer satisfaction. We have addressed your concerns with our team, and we hope you will accept our sincere apologies. We look forward to another chance to show you the hospitality you deserve. Thanks again, and we hope to see you soon.Ms. RB,Executive Manager

4/10 – Matig

Nathan

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was dirty, run down, and loud.
3 nachten verbleven in april 2024
Reactie van Executive Manager op 2 mei 2024
Dear Nathan, Thank you for taking the time to review your stay. We are disappointed to hear about your experience with your room, and we have brought this to our team's attention for review and action. Our main priority is to provide a clean and comfortable room for each guest, and we apologize for failing to do so during your visit. We want to assure you this is not what our typical guest experiences are, and we hope you will see it as an isolated incident. We look forward to another opportunity to make it up to you, and we wish you all the best with your travels.Ms. RB,Executive Manager

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid, personeel en service
Rooms were small. No fan in the bathroom (at least ours did not work). For the three days we stayed, the hot food were biscuits and gravy for every breakfast. A little change up would have been nice. Other than that, everything was ok.
3 nachten verbleven in april 2024
Reactie van Executive Manager op 30 apr 2024
Dear John, Thank you for staying with us and sharing your experience. We are sorry for the issues you had with your room and the inconvenience this caused. We will certainly share your concerns with our team to take corrective action. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. Thanks again for your feedback as we are continually striving to improve the experience for all of our guests. We hope to have the opportunity to show you our commitment to outstanding hospitality whenever you return to the area.Ms. RB, Executive Manager

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a good experience.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 30 apr 2024
Dear Katherine, We are pleased you chose Alexis Inn & Suites Nashville Airport for your recent visit to Music City. We're thrilled you had a great time while you were here, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time you are in the area!Ms. RB, Executive Manager

6/10 – Redelijk

Dakotah

Reisde met partner
Positief: Personeel en service
The main areas (bed, bathroom, etc.) were clean but things like baseboards could use some work. The fan and heating/AC were quite loud. You could hear the noises of outside quite well. Otherwise, it was comfortable enough and decent value. The breakfast was great! The staff were friendly. Location is pretty good.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 26 apr 2024
Dear Dakotah, Thank you for the review. We are happy to read you liked not only our delicious breakfast and excellent service but also our location. Please accept our apologies for the noise disturbances you experienced due to some of our in-room amenities. We will certainly share your concerns with our maintenance team to take corrective action. We also value your comments regarding the update of baseboards and have taken note of it. Everything we do is aimed at providing every guest with an excellent experience. We would like to regain your trust and hope you will give us that opportunity in the future. Ms. RB, Executive Manager

8/10 – Goed

Jerome

Reisde met een groep
Elevator was terrible
1 nacht verbleven in april 2024
Reactie van Executive Manager op 25 apr 2024
Dear Jerome, Thank you for the feedback. We sincerely apologize for the issues with our elevators during your visit. We certainly understand your frustration and are sorry for the temporary inconvenience. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time you are in the area!Ms. RB, Executive Manager

10/10 – Uitstekend

Joanna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If I go to Nashville again, I would stay there.
7 nachten verbleven in april 2024
Reactie van Executive Manager op 24 apr 2024
Dear Joanna, Thank you for your kind rating! We are glad you had such a positive experience during your time at Alexis Inn & Suites Nashville Airport, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Ms. RB, Executive Manager

2/10 – Ontzettend slecht

Cody

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Executive Manager op 25 apr 2024
Dear Cody, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Ms. RB, Executive Manager

8/10 – Goed

Jackie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well I have never been so upset at a property that rents rooms at a good rate first expedia and this property do not give valuable informatuon important , important info pleaae for the sake of your head psyc be sure to have 50.00 deposit to complete your chances of getting what you reserved manager and Epedia made my life very horrible on the 22nd of April I booked my room wi a virtual debit card tth day orthe before my vacation was to start My nightmare becan at approx 8:30 pm on the 21st of April 2024. I explained the reservation iteneary to the clerk she then turned my world a horror when I was told that my reservation was required to pay a 50.00 deposit in case of damages to the room.I do understand the 50.00 extra for damage s but neither the expedia website and or the booking page with the infor this description,on the booking details big and clear so you don't miss tlis important fee when deciding for this Inn And also it was very small print about the deposit must be nade on the card used to reserve the room. I would like to tell everyone the rmotel was place I would nevwr want to deal with in my worst nitemare, the desk clerk was a horrible person and sowed no concern that I had no safe place to stay for 2 nights I paid the websites secure payment processing the desk clerk on duty was not at all concerned for me or my saftey as a paid guest of this motel these heartless people need to be able to communicate in stressful situations, for their guests.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 29 apr 2024
Dear Jackie, Thank you for the comments. Please accept our sincerest apologies for the behavior you experienced from our front desk staff member. Your comments have been addressed appropriately, and we are taking measures to ensure this is not repeated. We are also sorry for the miscommunication you had regarding the deposit. Any remaining incidental hold will be refunded to your account, which can take your bank a few business days to process. We appreciate your business and hope you will consider staying with us again so we can provide you with the hospitality you should have experienced on this visit.Ms. RB, Executive Manager

8/10 – Goed

Catherine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel confortable après un long voyage
1 nacht verbleven in april 2024
Reactie van Executive Manager op 23 apr 2024
Dear Catherine, Thank you for choosing the Alexis Inn & Suites Nashville Airport after a long trip. We strive to provide our guests with a comfortable stay, and your compliments serve as an encouragement to all of us. Thank you for staying with us, and we hope to be your hotel of choice every time you visit the area.Ms. RB, Executive Manager

8/10 – Goed

Norma

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Las habitaciones súper limpias, las camas muy grandes y cómodas. El baño, de los más limpios que he visto. EL
1 nacht verbleven in april 2024
Reactie van Executive Manager op 23 apr 2024
Dear Norma, Thank you for taking the time to review your stay at Alexis Inn & Suites Nashville Airport. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our well-appointed rooms along with the beds. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Ms. RB, Executive Manager

10/10 – Uitstekend

Britney

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facility was clean, beds were comfortable, rooms was clean. Staff was friendly and the breakfast was good. The only complaint that i have is there were no blackout curtains so the lights from the parking lot where shining right is our face all night
1 nacht verbleven in april 2024
Reactie van Executive Manager op 22 apr 2024
Dear Britney, Thank you for staying at the Alexis Inn & Suites Nashville Airport. We enjoyed your kind comments about our outstanding service and excellent accommodations. We value your comments regarding the curtain and have taken note of them. Thank you for sharing your review with fellow travelers, and we hope you will revisit the next time you visit Nashville!Ms. RB, Executive Manager

4/10 – Matig

Embers

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel had great ratings on Expedia but that wasn’t my experience. Checking in at 1130pm, the staff wasn’t rude but was far from pleasant. She made a few comments that were questionable and that started my experience. I booked a king bed and received two doubles. The room had an overwhelming smell of musk and dampness. The carpets had not been vacuumed. Spots on the walls, tables, ceiling and the sheets so wrinkled it looked like someone else slept in both beds. The bathroom floors were sticky. When I requested a different room I was told they were booked. This was a different woman who seemed annoyed at my request. Overall, I booked a room that I didn’t receive. The place smelled horrible and inside has not been renovated. The only extra star is for the lady who said good morning and was quite pleasant upon checking out.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 21 apr 2024
Dear Embers, Thank you for being so specific in evaluating our hotel. We sincerely apologies for the inconvenience caused to you. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve. Ms. RB, Executive Manager

4/10 – Matig

Lisa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Manager op 20 apr 2024
Dear Lisa, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visitMs. RB, Executive Manager

4/10 – Matig

Kimbra

Negatief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Executive Manager op 19 apr 2024
Dear Kimbra, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Ms. RB, Executive Manager

2/10 – Ontzettend slecht

Indira

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Manager op 18 apr 2024
Dear Indira, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Ms. RB, Executive Manager

8/10 – Goed

Heidi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very nice & clean. There was hardly any water pressure in the shower
4 nachten verbleven in april 2024
Reactie van Executive Manager op 17 apr 2024
Dear Heidi, We are pleased you chose Alexis Inn & Suites Nashville Airport for your recent visit to Music City. It is good to read that you loved our spotless property. We value your comments regarding the shower and have shared your comments with our maintenance teams. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time you are in the area!Ms. RB, Executive Manager

8/10 – Goed

Ipek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's ok to stay couple days
2 nachten verbleven in april 2024
Reactie van Executive Manager op 16 apr 2024
Dear Ipek, We are pleased you chose Alexis Inn & Suites Nashville Airport for your recent visit to Music City. We're thrilled that you loved our hotel and appreciate you recommending us. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time you are in the area!Ms. RB, Executive Manager

10/10 – Uitstekend

Lieanne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, very convenient to restaurants,
2 nachten verbleven in april 2024
Reactie van Executive Manager op 15 apr 2024
Dear Lieanne, Thank you for staying at the Alexis Inn & Suites Nashville Airport and for sharing your excellent feedback. We are thrilled our location was close to the restaurants in Nashville, and it is also great to read you loved our spotless property! Thank you again, and we hope to see you again soon.Ms. RB, Executive Manager

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient to the airport. A gas station right across the street. A spacious room with a small eating area with a table, two chairs, microwave and refrigerator.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 16 apr 2024
Dear Barbara, Thank you for including Alexis Inn & Suites Nashville Airport in your travel plans! We enjoyed your kind comments about our convenient location close to the airport and many other places of interest. It is also great to know you loved our excellent accommodations. Thank you for sharing your review with fellow travelers, and we hope you will revisit the next time you visit Nashville!Ms. RB, Executive Manager

10/10 – Uitstekend

Cary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were friendly and helpful Room was clean and quiet Wonderful stay
1 nacht verbleven in april 2024
Reactie van Executive Manager op 14 apr 2024
Dear Cary, Thank you for the kind review! It is always a pleasure to hear from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we appreciate your compliments. Thanks for staying with us at the Alexis Inn & Suites Nashville Airport on your recent visit, and we do hope to see you again soon.Ms. RB, Executive Manager

8/10 – Goed

Claude

1 nacht verbleven in april 2024
Reactie van Executive Manager op 2 mei 2024
Dear Claude, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Alexis Inn & Suites Nashville Airport; we hope to see you again soon. Ms. RB, Executive Manager

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in april 2024
Reactie van Executive Manager op 12 apr 2024
Dear Richard, Thank you for the kind review! It is always a pleasure to hear from our guests. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. Thanks for staying with us at the Alexis Inn & Suites Nashville Airport on your recent visit, and we do hope to see you again soon.Ms. RB, Executive Manager

10/10 – Uitstekend

Ashleigh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located and within decent driving distance to downtown.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 11 apr 2024
Dear Ashleigh, Thank you for staying at the Alexis Inn & Suites Nashville Airport and for sharing your excellent feedback. We are thrilled our location was convenient for your needs and close to all the points of interest! It was a pleasure to have you as our guest, and we hope to see you again soon.Ms. RB, Executive Manager

4/10 – Matig

Michelle

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Front desk staff were efficient and pleasant. But maintenance/housekeeping was lower standard thatn expected: Lightswitch didn't work to turn on lights in either of the rooms. Debris on floor (not well vacuumed).
1 nacht verbleven in april 2024
Reactie van Executive Manager op 11 apr 2024
Dear Michelle, Thank you for sharing your feedback following your recent stay at our hotel. We apologize for the disappointment you encountered with our housekeeping and maintenance service. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience you experienced. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay.Ms. RB, Executive Manager

10/10 – Uitstekend

LINDA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were better than the foyer appearance
1 nacht verbleven in april 2024
Reactie van Executive Manager op 11 apr 2024
Dear Linda, Thank you for staying with us at the Alexis Inn & Suites Nashville Airport on your recent visit. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Ms. RB, Executive Manager

8/10 – Goed

John

1 nacht verbleven in april 2024
Reactie van Executive Manager op 1 mei 2024
Dear John, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Alexis Inn & Suites Nashville Airport. We hope to have the pleasure of doing so again on your next visit.Ms. RB,Executive Manager

6/10 – Redelijk

Karla

Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Executive Manager op 12 apr 2024
Dear Karla, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Ms. RB, Executive Manager

8/10 – Goed

Glenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were clean. The noise from the planes was loud but I slept through it until early morning. Breakfast was just the usual no fresh fruit. It’s ok for an overnight stay. I would stay here again.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 9 apr 2024
Dear Glenda, We are pleased you chose Alexis Inn & Suites Nashville Airport for your overnight visit to Music City. We're thrilled that you loved our spotless rooms and had a great time while you were here. It was our pleasure hosting you, and we look forward to welcoming you back soon.Ms. RB, Executive Manager

10/10 – Uitstekend

andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Soft towels and great shower for a an overnight type place
1 nacht verbleven in april 2024
Reactie van Executive Manager op 10 apr 2024
Dear Andrew, Thank you for making Alexis Inn & Suites Nashville Airport part of your travel plans. We appreciate you highlighting our towels and showers and are thrilled you had a great overnight visit. Thank you again for letting us know how much you enjoyed your stay. We hope you are already planning another visit!Ms. RB, Executive Manager

10/10 – Uitstekend

DeAndre

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Manager op 10 apr 2024
Dear DeAndre, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Alexis Inn & Suites Nashville Airport; we hope to see you again soon. Ms. RB, Executive Manager

8/10 – Goed

Shamika

1 nacht verbleven in april 2024
Reactie van Executive Manager op 28 apr 2024
Dear Shamika, Thank you for the generous rating of Alexis Inn & Suites Nashville Airport. We are delighted you enjoyed your stay, and we hope to see you again on your next visit.Ms. RB, Executive Manager

8/10 – Goed

Stefanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice to not be in downtown Nashville but still be so close to everything on a 14 minute drive to downtown.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 8 apr 2024
Dear Stefanie, Thank you for staying at the Alexis Inn & Suites Nashville Airport and for sharing your excellent feedback. We are thrilled our location was convenient for your needs in Nashville! It was a pleasure to have you as our guest, and we hope to see you again soon.Ms. RB, Executive Manager

6/10 – Redelijk

janice, Mount Dora

2 nachten verbleven in april 2024
Reactie van Executive Manager op 25 apr 2024
Dear Janice, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Ms. RB, Executive Manager

6/10 – Redelijk

Deborah

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Executive Manager op 6 apr 2024
Dear Deborah, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Ms. RB, Executive Manager

10/10 – Uitstekend

Tawni

Very helpful. I came in late and left on time but they were ready for anything.
1 nacht verbleven in april 2024
Reactie van Executive Manager op 5 apr 2024
Dear Tawni, We are pleased you chose the Alexis Inn & Suites Nashville Airport for your recent visit to Opryland. We will enjoy sharing your compliments with our associates; it is always nice to hear our guests appreciate their efforts! Thank you again for staying with us, and we hope to welcome you back to Nashville very soon.Ms. RB, Executive Manager

8/10 – Goed

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Manager op 6 apr 2024
Dear Terry, Thank you for choosing Alexis Inn & Suites Nashville Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Ms. RB, Executive Manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here most times I go to Nashville. It is convenient to the airport, not a bad drive from the city, and is well-run, clean, and pleasant. They have been improving the rooms and the lobby facilities, so this is quite good for a budget hotel.
2 nachten verbleven in maart 2024
Reactie van Executive Manager op 3 apr 2024
Dear Thomas, Thank you for taking the time to evaluate our hotel and for always staying with us. We are thrilled to read you loved our location close to the airport and appreciated our affordable rates. It is also great to read you liked our well-appointed rooms and the lobby. Should your travels bring you back to Nashville, it would be our pleasure to host you again soon at Alexis Inn & Suites Nashville Airport.Ms. RB,Executive Manager

6/10 – Redelijk

Amelia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not like it
1 nacht verbleven in maart 2024
Reactie van Executive Manager op 3 apr 2024
Dear Amelia, Thank you for your recent stay at our hotel. We apologize for not meeting all of your expectations. We appreciate you taking the time to share your experience, and we hope to accommodate you again in the future!Ms. RB,Executive Manager

8/10 – Goed

Vinalyn

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Continental Breakfast and free parking.
1 nacht verbleven in maart 2024
Reactie van Executive Manager op 3 apr 2024
Dear Vinalyn, Thank you for staying with us at the Alexis Inn & Suites Nashville Airport. We're glad you were pleased with our parking and the hot continental breakfast, which included hot biscuits, gravy, eggs, and bacon or sausage! Thanks so much for visiting us, and please come back soon to enjoy more of our Southern hospitality.Ms. RB, Executive Manager

10/10 – Uitstekend

Noe

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff friendly only here for one night but I would stay again
1 nacht verbleven in april 2024
Reactie van Executive Manager op 3 apr 2024
Dear Noe, We are pleased you chose the Alexis Inn & Suites Nashville Airport for your overnight visit. We will enjoy sharing your compliments with our associates; it is always nice to hear our guests appreciate their efforts! Thank you again for staying with us, and we look forward to welcoming you back to Nashville very soon.Ms. RB, Executive Manager

6/10 – Redelijk

Kirk

Reisde met familie en kleine kinderen
Negatief: Netheid
Rooms and facility was a little run down. It could definitely use some up keep. The breakfast was average as well.
1 nacht verbleven in maart 2024
Reactie van Executive Manager op 2 apr 2024
Dear Kirk, Thank you for choosing our hotel and for taking the time to provide your feedback. We regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. We hope to have the opportunity to make your next stay with us outstanding in every respect.Ms. RB,Executive Manager

8/10 – Goed

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not a lot around for walking distance - no airport shuttle, but had a shuttle to broadway. Bed wasn’t the most comfortable, but allowed me to check in early which was great! Good for the price
1 nacht verbleven in maart 2024
Reactie van Executive Manager op 30 mrt 2024
Dear Benjamin, Thank you for choosing Alexis Inn & Suites Nashville Airport. We are pleased to know that you enjoyed many aspects of your stay and that your early check-in and our shuttle service to Broadway met your expectations. However, we regret not meeting all of your expectations and for your dissatisfaction with the comforts of our beds. Guest feedback gives us valued insight to improve our accommodations; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Ms. RB, Executive Manager

8/10 – Goed

Staci

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beds were very comfortable. Drawers were very narrow, so don’t expect to put clothes in them. Good for the price. Close to Broadway and Grand Ole Opry Would definitely return.
3 nachten verbleven in maart 2024
Reactie van Executive Manager op 30 mrt 2024
Dear Staci, Thank you for choosing Alexis Inn & Suites Nashville Airport. We are glad you had an overall enjoyable stay and that the comforts of our accommodations and our convenient location near Broadway and Grand Ole Opry met your expectations. It is also great to see that you found us to be a good value. However, we regret and meeting all of your expectations and for your disappointment with some aspects of our rooms. Feedback like yours gives us valuable insight to improve our guest experience; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Ms. RB, Executive Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Executive Manager op 29 mrt 2024
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Alexis Inn & Suites Nashville Airport; we hope to see you again soon. Ms. RB, Executive Manager

8/10 – Goed

Benoit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bien compte tenu du prix, par contre, la chambre n'est pas très bien insonorisée
4 nachten verbleven in maart 2024
Reactie van Executive Manager op 28 mrt 2024
Dear Benoit, Thank you for staying with us! It is thrilled to read you loved our affordable rates and had a great time while you were here. However, please accept our apologies for the noise disturbances you experienced in your room. In the future, please know our front desk staff is always available to try and resolve whenever possible. Thank you again; we look forward to welcoming you back to Alexis Inn & Suites Nashville Airport.Ms. RB, Executive Manager