Een binnenzwembad

Beoordelingen van The Inn at Opryland, A Gaylord Hotel

3 out of 5
The Inn at Opryland, A Gaylord Hotel
2401 Music Valley Dr, Nashville, TN

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 346 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 329 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 182 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 87 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 57 van 1001 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Justine

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Room was comfortable for the short stay we had. Small issue with toilet being clogged. And it took a couple people to come and fix it. But other than that a fine stay.
1 nacht verbleven in mei 2024
Reactie van Hotel Guest Relations Manager op 11 mei 2024
We sincerely appreciate the time you took to comment on your recent stay. We apologize for the maintenance issue that you experienced during your stay with us. We appreciate your feedback as we strive to guarantee each guest has a flawless stay.

8/10 – Goed

Jerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 1 mei 2024
Thank you for your kind words; we are so pleased you had a nice stay with us. Please come back and see us again soon!

10/10 – Uitstekend

Salina

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Over-all great experience. Restaurant attached to the hotel was not great.
1 nacht verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 1 mei 2024
Thank you for taking the time to review your recent stay. We are disappointed to hear that you were not satisfied with our restaurant, but are pleased to hear everything else was great. It would be our pleasure to welcome you back in the future.

2/10 – Ontzettend slecht

Ambert

Positief: Netheid
Na
2 nachten verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 27 apr 2024
Thank you for taking the time to review your stay. We apologize that you were dissatisfied and would welcome any feedback. Thank you for being out guest.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Hotel Guest Relations Manager op 27 apr 2024
Hi John!Thanks for the great review. We hope to see you again soon.

10/10 – Uitstekend

Henry

1 nacht verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 14 mei 2024
Thank you for taking the time to review your stay with us. We hope to see you again on your next stay in Nashville.

6/10 – Redelijk

Thomas, Lexington

Reisde met partner
Positief: Netheid, personeel en service
There was supposed to be shuttle service to the Grand Ol Opry on show nights, but for some reason it didn’t run this night and was the main reason we stayed there. Hotel is clean and safe. Average nothing bad, but nothing great either. About half the price of the main Opry hotel and we were only staying one night so it served its purpose.
1 nacht verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 22 apr 2024
We sincerely appreciate your feedback. Our staff works diligently to ensure a high-level of cleanliness in our hotel, guest rooms and hotel grounds. We were disappointed to hear that you experienced challenges with the shuttle to the Opry on the night of your stay. I assure you that this has been corrected. We are sorry for your inconvenience and hope that you consider the Inn at Opryland upon your return to the Nashville area.

8/10 – Goed

Nicholas

Reisde met familie
Positief: Netheid, personeel en service
This place is ok, but too expensive for what is offered. No complimentary breakfast, an indoor pool thay makes the entire building smell like chlorine, a sad restaurant, and almost $400/night for a room with hard beds and a clogged toilet upon arrival.
1 nacht verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 22 apr 2024
Thank you for taking the time to review your recent stay. We are deeply disappointed to hear that you were not satisfied with your experience. In the future, we hope to have the opportunity to welcome you back and change your impression of our hotel. Again, thank you for your feedback which allows us to continually improve.

6/10 – Redelijk

Jane, Memphis

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Restaurant was not open for breakfast and the only option was a cafe near the pool that only had one option of warm breakfast food. My room was on the outside of the building so it was noisy, exposed and inconvenient to get to from inside the building. Overall, a very expensive hotel for the services offered.
2 nachten verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 22 apr 2024
Jane, thank you for your feedback. We know you have many options when booking your accommodations in Tennessee, which is why we sincerely appreciate you choosing The Inn at Opryland. We’re sorry our breakfast dining options did not live up to your expectations. The Atrium Café provides an on-the-go bistro option. Starting on April 29 we will offer a full breakfast in our restaurant. Thank you again for being our guest.

8/10 – Goed

Julie

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Our stay was enjoyable. However, we had an emergency and had to get home and asked for to check out with a refund a day early and our request was denied. Disappointed they wouldn’t refund us one night due to an emergency.
3 nachten verbleven in april 2024
Reactie van Hotel Guest Relations Manager op 22 apr 2024
Thank you for taking the time to review your stay. I am sorry to hear about the emergency. Please reach out to the third party regarding the refund, they should be able to help you.

10/10 – Uitstekend

Jo Ann

3 nachten verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 27 apr 2024
Hi Jo Ann,Thanks for the great review! We know you have many options when booking your accommodations in Nashville, which is why we sincerely appreciate you choosing The Inn at Opryland. We look forward to welcoming you back!

10/10 – Uitstekend

Juliana

1 nacht verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 22 apr 2024
Thank you very much for taking time from your busy schedule to review our property. We are very pleased that you enjoyed your stay at the Inn at Opryland. We hope to welcome you back in the near future!

8/10 – Goed

Angie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 28 mrt 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon.

6/10 – Redelijk

Josie

1 nacht verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 20 mrt 2024
Hi Josie,Thank you for taking the time to review our property. Please let us know if there is something we could have done to improve your stay with us.

8/10 – Goed

DONALD

1 nacht verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 22 apr 2024
Thank you for your review.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 16 mrt 2024
Hi Kimberly - Thanks for the great review! We hope you come and stay with us again soon.

10/10 – Uitstekend

Jehanny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Guest Relations Manager op 4 mrt 2024
Thank you for staying at the Inn at Opryland and for the great review. We are so glad you enjoyed your visit and are looking forward to seeing you again soon!

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great stay. Room was clean and recently renovated. Front desk was helpful and pleasant.
Reactie van Hotel Guest Relations Manager op 26 feb 2024
Thank you for the kind words. We appreciate the opportunity to host you and your guests and hope to see you again soon!

6/10 – Redelijk

James

Reisde met familie
Ok
1 nacht verbleven in februari 2024
Reactie van Hotel Guest Relations Manager op 26 feb 2024
We sincerely appreciate the time you took to comment on your recent stay. Please let us know if there was something we could have done to improve your stay with us. We hope to have the pleasure to welcome you back again.

10/10 – Uitstekend

Bret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The associates at the desk were incredibly friendly and thoughtful!! Checking-in was just an easy-going experience.
1 nacht verbleven in februari 2024
Reactie van Hotel Guest Relations Manager op 20 feb 2024
We are so pleased that you had such an enjoyable visit with us. Thank you for sharing your positive experience! We hope to have the pleasure to welcome you back soon.

6/10 – Redelijk

Carol

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hot tub did not work. The bolt for the pool ladder was lying next to the pool and the step was hanging in the water. No markers indicating a broken step. Room door didn't close tightly
2 nachten verbleven in februari 2024
Reactie van Hotel Guest Relations Manager op 20 feb 2024
Thank you for taking the time to review your stay. We apologize for the issues you experienced while trying to enjoy the pool, these have been corrected. We appreciate your feedback as we strive to guarantee each guest has a flawless stay.

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Voorzieningen
Great and clean hotel and lots of walkable restaurants. The shuttle to Opry Mills was so convenient every 20 minutes. Got to hit mall, wax museum, recording booths, aquarium restaurant, grand ole Opry, and food great everywhere we went! Pool was empty and closed th wine time we did want to use it (615pm)… said hours were 9-9. I cannot express how clean the hotel was and our room was newly updated and spotless. Only suggestion would be to get rid of toilet door and open up the area with a door entering the sink/vanity area instead. The shower/toilet door was so difficult to get in and out of And to close door. Also huge fall risk with that tigh space when stepping out of tub.
3 nachten verbleven in februari 2024
Reactie van Hotel Guest Relations Manager op 17 feb 2024
Hi Kelly, Thank you for your kind words! We know you have many options when booking your accommodations in Nashville, which is why we sincerely appreciate you choosing The Inn at Opryland. We’re thrilled our shuttle service was able to get you to and from all of the different attractions you visited while you were here! We look forward to welcoming you back!

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Hotel Guest Relations Manager op 15 feb 2024
We are delighted you enjoyed your stay with us and thank you for the positive feedback. We look forward to seeing you again soon!

4/10 – Matig

Angela

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Unmet expectations
The photos are decieving. The building is currently under construction and being remodeled so there is no front entrance like the online images show. They have redone the rooms 1st so they are nice, but the rest of the hotel is really dated. I feel like for the price they are charging considering the current conditions, there are better options very close by for a better value.
1 nacht verbleven in februari 2024
Reactie van Hotel Guest Relations Manager op 12 feb 2024
Thank you for taking the time to provide feedback on your recent stay at The Inn at Opryland. We apologize for your inconveniences and hope that you will consider the Inn at Opryland upon your return to the Nashville area to see our completed newly renovated hotel.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!
Clean, friendly, great location for everything around Opryland!
1 nacht verbleven in januari 2024
Reactie van Hotel Guest Relations Manager op 29 jan 2024
Thank you for staying at the Inn at Opryland and for the great review. We are so glad you enjoyed your visit and are looking forward to seeing you again soon!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service
You could do a bit better
Not worth the price. No complimentary breakfast. Had to ask for an inside room. Was given bad info about the shuttle to the Grand Old Opry, causing us to miss the shuttle. (Was told it came at 6, so we arrived at 5:56 in the lobby, only to find it had left). Noise of children screaming in the pool echoed throughout the hotel’s interior space for hours. Not enough parking.
2 nachten verbleven in januari 2024
Reactie van Hotel Guest Relations Manager op 29 jan 2024
We sincerely appreciate the time you took to comment on your recent stay. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are not taken lightly and they will be reviewed with the appropriate personnel. Again, thank you for your feedback which allows us to continually improve.

6/10 – Redelijk

Tom

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
They could have easily put us in the inside rooms but didn't. When I got to my room, it literally had no power. When I tried to call the front desk, I only got the automated attendant and there was no option for a live operator. The automated attendant never could understand me. I had to walk A LONG way toting all my luggage to go back to the front desk and request a room with electricity. It was also very noisy.
1 nacht verbleven in januari 2024
Reactie van Hotel Guest Relations Manager op 11 jan 2024
We appreciate your feedback and thank you for selecting The Inn at Opryland. We apologize about your experience here at the Inn. Our leadership team uses guest feedback like yours to address areas of concern and take corrective measures in order to improve our guests’ experience. Thank you again for being our guest.

8/10 – Goed

Teresa

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Inn and Opry Review
The hvac was not working. No hair dryer in the room
1 nacht verbleven in januari 2024
Reactie van Hotel Guest Relations Manager op 9 jan 2024
We sincerely appreciate the time you took to comment on your recent stay. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Thank you for your feedback which allows us to continually improve.

10/10 – Uitstekend

Damon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 9 jan 2024
We are delighted you enjoyed your stay with us. We look forward to seeing you again soon!

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 4 jan 2024
Thank you for taking the time to review your stay with us. We hope to see you again soon.

2/10 – Ontzettend slecht

Ihab

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 4 jan 2024
Thank you for taking the time to review your stay with us. Please let us know if there was something we could have done to improve your stay with us.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Christmas Vacation!
Wonderful and friendly staff!! Great shuttle bus to Gaylord Opryland Hotel and Opry Mills Mall!
1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 26 dec 2023
We are so pleased that you had such an enjoyable visit with us. Thank you for sharing your positive experience! We hope to have the pleasure to welcome you back soon.

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay with the family.
Great stay, very accommodating and the staff was very nice.
1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 26 dec 2023
Thank you for the kind words; we are so pleased that you had such a wonderful stay with us. Please come back and see us again soon!

10/10 – Uitstekend

Sheryl

1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 20 jan 2024
Hi Sheryl,Thanks for the great review! We hope you liked our newly renovated guest rooms and that you come back to visit soon.

10/10 – Uitstekend

Tracey

1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 11 jan 2024
Thank you for staying at the Inn at Opryland and for the great review. We are so glad you enjoyed your visit and are looking forward to seeing you again soon!

10/10 – Uitstekend

Pam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 11 dec 2023
Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed your stay at the Inn at Opryland. We hope to welcome you back in the near future!

6/10 – Redelijk

Benjamin

Reisde met familie en kleine kinderen
Positief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 11 dec 2023
Hi Benjamin,Thank you for taking the time to review your stay. Please let us know if there is something we could have done to improve your stay with us.

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place
4 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 9 dec 2023
Hi Diana,Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed your stay at the Inn at Opryland. We hope to welcome you back in the near future!

4/10 – Matig

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was on the ground floor outside. Did not like the location. It was noisy. Hotel room was nice & clean
1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 9 dec 2023
Thank you for taking the time to review your recent stay. We apologize for the noise you experienced in your room. We delight in being able to offer our guests varying room types, depending on their preferences. Our Front Desk agents are empowered to offer room change options for guests, when available. Thank you again for your comments. We hope to welcome you back soon.

8/10 – Goed

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun times in Nashville.
The Interior Remodel was excellent and Exterior surprisingly nice for age of Property...great location...only negative is Bar/Restaurant needs some work.
2 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 5 dec 2023
We are delighted you enjoyed your stay with us and thank you for the feedback. We are sorry that our dining option did not meet live up to your expectations. We hope to welcome you back during your next trip to Nashville!

8/10 – Goed

Jennifer

Bathroom is very small, hard to even shut the door with an average size person in the toilet/shower area. Otherwise everything else was very nice
1 nacht verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 5 dec 2023
Hi Jennifer,Thank you for taking the time to review your stay with us. We hope we have the pleasure to welcome you back soon.

10/10 – Uitstekend

darla

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 5 dec 2023
Hi Darla,Thank you for the great review. We hope to see you again soon!

2/10 – Ontzettend slecht

Michael

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The first room I got was outdated so I paid to upgrade. The next room I got the air conditioner didn’t work and there was no hot water in the shower. I talked to the front desk and they fixed the air conditioner but they did not fix the hot water. I went to the desk 4 different times in 3 days to try and get them to fix it but they never did. We took cold showers the whole time we stayed. I do not recommend this hotel!
2 nachten verbleven in december 2023
Reactie van Hotel Guest Relations Manager op 5 dec 2023
Thank you for taking the time to comment on your recent stay here at The Inn at Opryland. The room conditions you have described are certainly not our standard and we apologize for this. Your feedback is not taken lightly and has been passed along to our management team. We hope that you will consider The Inn at Opryland during your return to the Nashville area, as we look forward to providing you with an experience more in-line with our aim at flawless.

10/10 – Uitstekend

Dianne, Bonne Bay Pond

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A great place to stay
9 nachten verbleven in november 2023
Reactie van Hotel Guest Relations Manager op 29 nov 2023
Thank you for the kind words. We appreciate the opportunity to host you and and hope to see you again soon!

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Hotel Guest Relations Manager op 29 nov 2023
Thank you for staying at the Inn at Opryland and for the great review. We are so glad you enjoyed your visit and are looking forward to seeing you again soon!

6/10 – Redelijk

Sherry

Reactie van Hotel Guest Relations Manager op 29 nov 2023
Thank you for taking the time to review your stay. Please let us know if there is something we could have done to make it more enjoyable.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service. was able to check in as soon as we got there. room very clean
1 nacht verbleven in november 2023
Reactie van Hotel Guest Relations Manager op 22 nov 2023
Thank you for staying at the Inn at Opryland and for the great review. We are so glad you enjoyed your visit and are looking forward to seeing you again soon!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, renovated, comfortable
2 nachten verbleven in november 2023
Reactie van Hotel Guest Relations Manager op 18 nov 2023
Thank you for staying at the Inn at Opryland and for the great review. We are so glad you enjoyed your visit and are looking forward to seeing you again soon!

10/10 – Uitstekend

Rex

Reisde met partner
This place was very nice and clean and staff was awesome. Location was very good.
2 nachten verbleven in november 2023
Reactie van Hotel Guest Relations Manager op 18 nov 2023
We are so pleased that you had such an enjoyable visit with us. Thank you for sharing your positive experience! We hope to have the pleasure to welcome you back soon.

8/10 – Goed

Osmany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good experience. Thanks
2 nachten verbleven in november 2023
Reactie van Hotel Guest Relations Manager op 13 nov 2023
We are delighted you enjoyed your stay with us and thank you for the positive feedback. We look forward to seeing you again soon!