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Beoordelingen van Marley Resort & Spa

4 out of 5
Marley Resort & Spa
West Bay Street, Cable Beach, New Providence, Nassau

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 61 van 257 beoordelingen" "
Gastenscore: 8 - Goed. 75 van 257 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 257 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 257 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 257 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel and grounds have definitely not been updated in a very long time. The pics are probably from when the hotel opened and are not accurate at this time. Found someone’s night cap behind the bedside table and small ants in the room. Staff was very nice and had an enjoyable time in the bar area. Excellent seafood quesadillas!
1 nacht verbleven in december 2020

2/10 – Ontzettend slecht

Jim, Phoenix

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is tired. Occasionally rooms were serviced. No hot water first day etc. Staff were friendly but other than that this place should not be in business. I rate them a 1 out of 10 and the reason they get one is for pleasant staff
6 nachten verbleven in november 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The bartender/ dining hostess wasn’t so pleasant. Did not tell us to go to our table or even acknowledge us. Took 10 minutes for her to walk to our table. The other staff were professional & very respectful & pleasant. Easy upgrade! Beautiful rooms & hotel. Food was AMAZING, pricey but well worth it! Will definetly book again.
1 nacht verbleven in oktober 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
This a rustic hotel, you feel that you are in the Bahamas, staff were great, yeah ok it needs a bit of tlc, but that's part of it's charm, good location, some good restaurants nearby, we had a great time here, everything happens a bit slower here, but hey! this is the Caribbean, also a must for Bob Marley fan's, we would definitely stay here again.
8 nachten verbleven in maart 2020

2/10 – Ontzettend slecht

Paula

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a 2 star operation
Our hotel room was not cleaned daily.The tv didn’t work. We could only get one room key which was inconvenient for the three people in the room.The loveseat in the room was very uncomfortable so they were nowhere to sit and read. The bed was so high that you had to use a stool to get into it. The grounds were noisy and there was garbage around the property and lots of broken glass and bottles in the parking lot. The breakfast was basic and the service was poor. We had to repeatedly ask for more coffee which was tempted and ask for more milk too. We asked for juice but it usually did not show up. The pool was dirty and they did not have beach chairs on the beach.Would not recommend this property to anyone.
5 nachten verbleven in maart 2020

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in maart 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It was waterfront. I definitely wont be recommending it to anyone.
6 nachten verbleven in maart 2020

2/10 – Ontzettend slecht

Madji

Negatief: Voorzieningen
Wifi not working, really poor breakfast... it doesn’t worth thé price. I would not advise it
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my stay here. The staff was helpful and the food good
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a unique atmosphere. Wonderful and friendly staff. Quaint, relaxing and not overcrowded. Close to airport. Their tropical lobster salad is a must try for any foodie.
1 nacht verbleven in februari 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location bella ma gestita male Pulizia( 6 giorni di pernottamento): - pavimenti camera mai puliti - asciugamani e lenzuola mai cambiati Colazione: - solo uova, bacon e caffe: dopo 4 giorni è finito il bacon Carissimo per quello che offre
6 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
3 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
4 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Voorzieningen
1 nacht verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Full of rats and you can smell the mold smell inside the room.
2 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Achtung, dies ist kein vier Sterne Hotel wie hier angegeben! Eher ein 0 Sterne Hotel. Sehr dreckig und heruntergekommen. In den Pool will man nicht gehen, trübes Wasser und alles voller toter Mücken. Zimmer auch sehr heruntergekommen. Absolut nicht zu empfehlen!
3 nachten verbleven in januari 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not worth it at all. Very disappointing.
We arrived there and it was very different than normal resorts. The front was littered with cigarette butts. Pools were being filled. You couldn’t swim at the beach. Drinks are outrageously priced, we did not try the food, but had overheard that the price was high as well. Internet and cable did not work. No phone to call for assistance. Needless to say we were there for one night. Would not recommend going and will not be returning.
2 nachten verbleven in januari 2020

4/10 – Matig

Edward, Washington DC area

Reisde met partner
Negatief: Personeel en service, voorzieningen
The food was expensive and poor quality. The staff was friendly. The free breakfast was very limited to ONE cup of coffee, ONE egg, 2 bacon slices, and toast. They never asked for refill coffee or anything else. The room was large, the bed was comfortable, many things broken, extra towels was impossible. I wouldn't recommend this place to anyone.
6 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Went to the Marley resort on January 18th with my wife and my 11 year old son. The room I stayed was called legend and it was amazing. You have a whole apartment to yourself, living room plus bedroom and a enormous bathroom. What was most amazing was the incredible view from your huge balcony. The hotel is right on the beach literally and the beach was very private. The whole time I was the it’s was just us on the beach and nobody else. The beach was beautiful but it was really wavy at times and that could be due to the season we went. The staff at Marley resort are really laid back and easy going and their service was amazing. The food at hotel restaurant is definitely tasty but also comes with a big price tag. I ate at the resort still but also right across the street you have a pizza place, Asian restaurant and a grocery store so on some days we would just eat out which was much more affordable. If you are looking for a quite relaxing place in the Bahamas that doesn’t have that busy resort feel then this is the place for you.
5 nachten verbleven in januari 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in januari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020

8/10 – Goed

Lydia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Quiet, amazing personal, great views, clean and comfortable rooms, food was great
1 nacht verbleven in januari 2020

8/10 – Goed

Kim A.

Positief: Netheid, personeel en service en comfort kamer
Get the king with the balcony
Majority Rules holiday so restaurant and bar were closed. Johnathon very helpful!
1 nacht verbleven in januari 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
la struttura si trova in un posto fantastico, ma lascia molto a desiderare la pulizia e no solo della camera ma di tutta la struttura, un tappo dello shampoo che abbiamo trovato in doccia al nostro arrivo,dopo 13 gg era ancora in doccia. bottiglie bicchieri lasciati in giro per il residence stavo li anche 4 giorni, li abbiamo raccolti noi. Si sono dimenticati di farci la camera almeno per tre volte e non venivano mai puliti i pavimenti, ma rifatto il letto e cambiati a volte gli asciugamani. I prezzi per una birra dentro il resort a dire fuori di testa, infatti tutti si portavano bibite e cibo dall'esterno. In camera la cassaforte era distrutta, ma no gliene interessato. Un vero peccato perchè il personale è cortese ma il posto va decisamente tenuto molto meglio
13 nachten verbleven in december 2019

4/10 – Matig

Gene, Reston, Va

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location is good. Room service do not exist unless asked. Breakfast is a joke. One egg, two stripes of bacon, one piece of bread, butter and cup of worm coffee. Everyday the same.
10 nachten verbleven in december 2019

4/10 – Matig

Jo, VA

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best attribute of this property was the view. The view was amazing from our room/balcony. However, there were several cons that need attention. The hot tub was ice cold during our 5 day stay even though we told staff about it. When we arrived, there were no towels in our room and a half full roll of toilet tissue. The floors were dirty in our room. The carpet on the steps going up to our room was stained and filthy. We had to ask from towels and toilet tissue on several occasions. The continental breakfast was good, but you are only allowed one cup of coffee or one cup of juice. Coffee refills cost $4 each and you are not told this up front. The front office hours are not consistent so you never know when someone is available. There was a private event during our stay that we not aware of until it was happening. During the event, the paying resort guests were treated like they were not paying guests. They closed down the bar and restaurant to the resort guests, with no prior warning. I will not stay here again and would not recommend this resort to others.
5 nachten verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property has the potential to be really nice but everything is falling apart. The tile that lines the pool is falling off and the pool and hot tub are not maintained, murky and dirty. Trash isn't picked up, fresh towels weren't available, our room wouldn't lock properly and the shower didn't work. There is trash and junk piled up everywhere, it's just kind of sad, really.
2 nachten verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in december 2019

2/10 – Ontzettend slecht

L&R-Vitali, Jamaica

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival you were greeted wonderfully by the staff. Shawna gave us a tour of the property while waiting to check in as we were early. Throughout our stay Shawna and Anthony were very kind and helpful. The continental breakfast consist of one egg, one toast, one piece of bacon or one muffin and some days fruit other is not. One evening the restaurant was closed before 5 PM and when we went to eat they told us they had to close due to bad weather, it was just rain. they also closed on Christmas day without warning guests. The rooms were not cleaned regularly and our carpet seems like it had not been vacuumed in months and months. They did not replenish the water, coffee, soaps and even the towels when we had tossed them on the floor or toilet paper without asking. The jacuzzi tub did not work and I kept getting told they were busy but would send somebody up eventually which never happens. The swimming pools and hot tub appeared to need major cleaning. The hallways and stairwells were never washed or swept the whole time we were there and horribly filthy. The location was not horrible but it was on the west end of town making it a long walk to get into town. The views were spectacular. After talking to many other guests they told me that had the same experiences. For the price I paid I would not stay at this resort again.
4 nachten verbleven in december 2019

4/10 – Matig

PANAGIOTIS

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I am stupid who paid a lot of money
Friendly people with a smile However everyday we had to complain for bathroom tissue,shampoo,towels, The bed was 4 feet in height so I had to use a chair to climb up No telephone in the room ,to communicate between rooms. No hair blower in the room;we requested one and we got it 2 days later
5 nachten verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

4/10 – Matig

Evangelia

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Huge disappointment and mistake
Marley resort has been the biggest disappointment and ripoff of my extensive vacation history. We stayed 6 nights unfortunately. Our first room had no warm water to shower with a small frog jumped out of the drain onto my foot. We switched rooms the following day to the “Legend” room which was supposed to be deluxe and had to leave our room each time to get WiFi. On 2 occasions there were no towels in the room until 7 PM. On some days there weren’t even pool towels. My parent had no toilet paper and had to come to the front desk to ask for some. Old shampoo bottles and bars of soap were in the bathroom before we checked in. The included breakfast was scrambled eggs with bacon with no other option. Unlike most resorts in the area that offer a heated pool, this hotel does not and the pool is colder than the ocean. The hot tub stopped working on the third day and nothing was done to fix it. To say this establishment is a total embarrassment is an understatement. We paid 400 DOLLARS per night at this place and it rivals a hostel not even a motel. Please save your money and go elsewhere. I’m appalled by the poor management and service and wouldn’t recommend staying here ever. You’d be better off at a much cheaper chain that actually has standards.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming and Funky! Short bus ride from town.
Lovely room in a quirky, funky, boutique hotel. Lots of interesting memorabilia and accents. Ocean view room was amazing! Spacious, bright, balcony overlooking the ocean. Not a lot of beach area or ways to walk is the only drawback, in my opinion
2 nachten verbleven in december 2019

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay at The Marley Resort and Spa!
Beautiful location right on the beach. Lots of Marley artifacts and history. Delicious food custom made to order. Fun outdoor bar with a great vibe. Mystic spa was very relaxing and great for jet lag. Close to an outdoor market with local artists. Off the beaten path and away from the larger tourist hotels - perfect getaway!
2 nachten verbleven in december 2019
Reactie van Reservations op 11 dec 2019
Thank you for your review! Glad to hear you enjoyed your stay

8/10 – Goed

Steve, Nebraska

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The host “Bob” was awesome. He was extremely helpful during our stay.
6 nachten verbleven in juni 2019
Reactie van Reservations op 11 dec 2019
Thank you for your review

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and my son were there and they love the place!
3 nachten verbleven in november 2019
Reactie van Reservations op 11 dec 2019
Glad to hear it!

4/10 – Matig

Nick

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Not so great
All the rooms are upstairs with no elevator. The pools are freezing cold. And they hit you up for timeshare/vacation sales.
1 nacht verbleven in november 2019
Reactie van Reservations op 11 dec 2019
Sorry to hear you were not happy with your stay.

4/10 – Matig

Geverifieerde reiziger

5 nachten verbleven in oktober 2019
Reactie van Reservations op 11 dec 2019
We are sorry that you were not happy with your stay. Please message us to let us know more.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Loved the beach view from our balcony, the private feel of the property and it’s beach. The property has so much potential but was not well maintained. The hot tub never worked, the pools were dirty and extremely cold. Our room was missing artwork and curtains shown in room pictures. The door looked like some had tried to break in and had been hastily fixed. Holes were patched in the walls and not painted over. No beach towels were available on property. Half the menu was not available on a regular basis. Staff were nice and tried to be helpful but manager was never there and we needed her to unlock things like the towels we never had access to. Our last day the room was not cleaned with no explanation except that the manager was not there. The security guard made our breakfast one day when no one else was around to help us. Things could be better there.
5 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bonjour À ma grande surprise à mon arrivée, il s’avère que ce n’était pas un hôtel 4 étoiles comme indiqué sur votre site internet. La serrure de ma porte ne fonctionnait pas correctement d’où mon sentiment d’insécurité. Le tour de l’hôtel était mal entretenu. La piscine était peu nettoyé. Et pour finir très mal situé sur votre site internet. Néanmoins le personnel de l’hôtel était très agréable et aux petits soins pour moi. Je vais donc demander à être remboursé pour publicité mensongère.
4 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019
Reactie van Reservations op 23 okt 2019
Thank you!

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019

6/10 – Redelijk

Yves, Paris

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Hôtel en bord de mer qui mériterait un rafraîchissement.
1 nacht verbleven in oktober 2019
Reactie van Reservations op 16 okt 2019
Thank you for your review

2/10 – Ontzettend slecht

expedia

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The resort should be close and rebuild again
The resorts is dirty. They fixed my bed with the same used sheets. The bathroom floor was so dirty that we had to take a bath with sandals on at all the time.
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The decor was very unique. The bar and food was pricey
1 nacht verbleven in september 2019
Reactie van Michelle op 16 sep 2019
Thank you for your review!

6/10 – Redelijk

Gianni, Roma

Positief: Netheid
Negatief: Personeel en service
Steuttura a tema. Personale quasi mai presente. Stigli e arredi vetusti. Gli spazi comuni hanno bisogno di manutenzione. Nota positiva la posizione (cable beach)
1 nacht verbleven in september 2019
Reactie van Reservations op 16 sep 2019
Unfortunately, there was some clean up needed from recent hurricane debris. We are a small 16 room hotel, so there is not a large number of staff on duty at any one time.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is not the ritz or a sandals resort so if that's what you want you will be disappointed. What it is, is friendly and unique. All decorated with tributes to Bob Marley. The pools are nice and ocean front, there is a beach to the left. Everyone is so kind. It is a small place but we loved the atmosphere. We stayed in the ocean front- one love- room. King bed, Jacuzzi tub, beautiful tiled bathroom. Took a bus for 1.25$ each to town to eat fish fry. Very fun and safe and easy. It stops in front of the resort.
1 nacht verbleven in september 2019
Reactie van Reservations op 16 sep 2019
Thank you for your review! We look forward to seeing you again soon.