'I don’t like to be negative, but this hotel was a big disappointment. The property is in need of maintenance and it is on a busy street which negates the whole nature feel of the area. It didn’t go in, but the pool looked fine.'
Fort William City Centre, op 3,1 km van Neptune's Staircase
8,0/10
Zeer goed
(2 beoordelingen)
'We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property.
Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each...
'La ubicación es espantosas y las fotos no muestran los alrededores (horrible). Un engaño.
El precio es una estafa.
El restaurante - a pesar indicaba que está abierto- no lo está. Al apartamento le llega el olor de la cocina..
Casi no se puede ventilar ni abrir bien las ventanas.
Pido reembolso. Fue una mala decisión y el lugar es espantoso. (Casi £400 por una noche. 😱😣).'
'Not fit for human habitatation. Full of black mold. Some attempted to be wiped away, but thick patches in several rooms. Couldn't stay here with young children. After an hour of ringing around, no other rooms in FW, had to drive 4 hours home, arriving at 1.30am with young children.
Host communication poor, sent me to wrong place, neighbours all complaining about this host when I asked directions. Not the important part, but clearly characteristic. Zero response to complaint from host.
I stay...
'Everything was so clean, cozy and well-maintained with delicious breakfast. We wish we stayed longer. Thank you Paul and Tina for the lovely stay. My kids loved the games in the lounge, the magical garden at night and the lovely coos :)'
'Mooie ruime kamer (familiekamer) met grote badkamer. Openslaande deuren naar het meer. Fijne bedden. Gelegen op korte afstand van de bezienswaardigheden in de streek.
Personeel is zeer vriendelijk. Bij ontvangst had men aandacht gegeven aan onze 33e trouwdag; erg leuk! Het diner is zeer goed, al is er niet heel erg veel keus. Bij het ontbijt moet je eigenlijk vroeg reserveren, want als je rond 08:30 hebt gereserveerd is veel van het eten, of het servies al op. Als je er naar vraagt wordt het wel...