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Beoordelingen van New Haven Inn

2 out of 5
New Haven Inn
100 Pond Lily Ave, New Haven, CT

Beoordelingen

4,0
Gastenscore: 10 - Uitstekend. 29 van 595 beoordelingen" "
Gastenscore: 8 - Goed. 50 van 595 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 595 beoordelingen" "
Gastenscore: 4 - Matig. 136 van 595 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 303 van 595 beoordelingen" "

4,2/10

Netheid

5,0/10

Personeel en service

3,8/10

Voorzieningen

3,6/10

Staat van de accommodatie en faciliteiten

3,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

John

2 nachten verbleven in april 2024

4/10 – Matig

Kevin

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was courteous and our room was relatively clean. However that is the only positive comments I can make. The TV, fridge and microwave did not work. Trash and rubbish were all over the outside of the building and in the hallway outside our room. It also felt unsafe as beat up cars and people were in and out of the room at the end of the building I can remember this establishment as being a nice place to stay in the past but not now
1 nacht verbleven in april 2024

6/10 – Redelijk

celaletdin

1 nacht verbleven in maart 2024

4/10 – Matig

Raymond

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tapis couloir à changer, couvre lit sal, drap ok
1 nacht verbleven in maart 2024

4/10 – Matig

Darien

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Guy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No towell, no glass, the bathtub was crack from everywhere. The worst hotel of my life.
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Erica

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Hari krishna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Maki

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wish you guys could help us for the hotel receipt. We needed both of guests name on it.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Patrina

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Arrived at the motel and given two rooms 131 and 133 instead of the 1 room accommodation. There was paint and paint supplies in one room and the other room was absolutely subpar. The aroma of paints was all over that 1st floor. The door locks were fitted duct tape and toilet paper in between and missing screws in the door lock. At least three more rooms were offered but in the same condition as the first, very unsecure. We didn't stay, we left and rented another hotel. No receipt was provide by the management.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Melvin, Jersey City

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pictures online are a complete lie. For the price I wasn't expecting a lot but this was ten times worse than what I thought it would be. Everything is filthy. Bed sheets had stains and hairs. I asked for clean bed sheets and pillow covers and they acted like I was asking for too much. The toilet wasn't connected to the floor and there only a half roll of toilet paper when I checked into the room and they would not give me more. I had to buy my own. The carpets look like they haven't been cleaned in several years.
2 nachten verbleven in december 2023

8/10 – Goed

jorge

Positief: Netheid, personeel en service en voorzieningen
Great place to stay for a night, especially if your room is above the lobby. Felt safe in that regard. Would not recommend walking outside at any point during the day and I hopped straight into an Uber given the surroundings, even the drivers were nervous about picking me up.

2/10 – Ontzettend slecht

Luis

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price was great, nevertheless I shouldn’t have to ask to have towels and a bed comforter or toiletries. The whole property feels looks like it’s falling apart. No microwave or fridge in the rooms. I’ve been in 2 starts Motels that had better amenities. I’ve learned my lesson. But surprisingly enough the property seems to get booked quite often.
1 nacht verbleven in november 2023

6/10 – Redelijk

dakim

in all honesty everything was kinda horrible . showers okay but window is open people if any can see you no garbage bedding was actually okay but the room itself including amenties were horrible . no garbage bins no towels no micro nor fridge there wasnt any chair for table and i get it you get what you pay for but at least have garbages
2 nachten verbleven in november 2023

8/10 – Goed

Aleksandr

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
They are trying
Place is being remodeled. Front desk person was nice and helpful. It’s nothing fancy but if you just need a place to sleep it’s fine. Good tv and channels. They could put a little effort into cleaning up the lobby and putting the random items somewhere else.
3 nachten verbleven in oktober 2023

4/10 – Matig

Emma

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After checking in I was not told which way my room was located, causing me to drive around the property. My room door looked as if it had been broken into, and the area was not safe
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Nirma

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Erike

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's hard to imagine that it's that bad
1 nacht verbleven in september 2023

10/10 – Uitstekend

Igor

Positief: Voorzieningen
Good
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Jose

1 nacht verbleven in augustus 2023

4/10 – Matig

Sheryl

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Long term stays-fine, overall cleanliness, lack of towels, even asking for some, never receiving. No camera's on outside to watch vehicles. Great place for by the hour I guess, or any other shady deals. Would not recommend, stayed in room less than 6 hours, left. YET.....AMAZINGLY quite over night. All the loud people on there phones in there rooms and outside were actually quite. Nice surprise.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Rajindranauth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Drug infested complex, was stuck in a room that was under construction, called a week in advance a reserved a 1st floor room due to being a 100 percent disabled veteran and when i got there they told me there were none available, Fixture had no bulbs, No towels , refrigerator had no handles on it, toilets were leaking tubs were not finished had big gaps, there were big patches in walls and ceilings, air conditioning had spray foam to seal them, blunds would not close They were numerous fight in parking lots, people were smoking crack and carrying on all hours of the night, front desk promised to have maintenance person bring thing to help accommodate never showed up ended up leavi g next day, they refused to refund money had to file dispute with Expedia and since they chage your cridit card on site and do not go through Expedia you have to file complaint directly with Credit card Company ***********BEWARE VERY DISHONEST PLACE**********
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

MONICA

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really bad.
1 nacht verbleven in juli 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Cheap but Nasty
Make sure you bring your own towels, because they don’t have any. And probably some shower shoes since the tub was slimy. The door wouldn’t close right since the door strike was hanging on rotted wood. I guess were grateful that the room had wooden floors and not the nasty carpet of the stairs and hallway.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Cody

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient and cheap
2 nachten verbleven in juli 2023

4/10 – Matig

Robert

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hallways were dirty. Bathroom looked like it had not been cleaned in months. Dirt in all the corners. No floor mat for outside the shower. Only 1 towel. I will definitely not be staying there again.
1 nacht verbleven in juli 2023

4/10 – Matig

Angel

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van misty. op 12 jul 2023
Sorry to hear about the room.I the manager called you down to the office & you said you like this room.If you were not happy I could have switched you to a different room.

2/10 – Ontzettend slecht

Brian

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst "hotel"?! eve!!!
The bathroom tub was disgusting. The tv didn't work. The sheets were burn and full of stains. The mattress were so uncomfortable and gross. I will never go there again. The area outside the room was full of garbage and the stairs smell like human urine. It look like homeless park ! And the policy of not return your money now I know why !!! Is like you are getting to your worst nightmare!!!
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There were no towels in room there tv didnt workthe toilet had very little flush had to do it 2xs ifur looking for a good time with happy ending tgis the spot smh
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Sadilka Lopez

2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Quilez

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrible everything
1 nacht verbleven in juni 2023

4/10 – Matig

Greg

Reisde met een groep, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Mattresses were lumpy. No towels were provided. No breakfast.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

eyal, bala cynwyd

1 nacht verbleven in juni 2023

4/10 – Matig

jenny

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room 222
Room was stinky! No garbage pail thought that was odd. Bed was comfortable which was pretty much what was required. Toilet didnt flush well ( had to hold the handle down for it to work) it was a 7min lyft ride to the venu and 90.00 so thats why it was picked
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Raul

No towels until I asked for them twice. TV didn’t work and they wouldn’t replace the batteries on the remote to try to fix it. Worst of all, the entry door has a big hole near the door handle that they stuffed with paper!
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom, trash were as left by previous guest
I was startled to find the trash can with the previous guest's trash in it and (worse) the bathroom towels on the floor, along with a sealed bag of water that might have once had ice in it. The bed linens did seem to have been changed, but the blanket literally had cigarette burns in it so that wasn't super reassuring. I was surprised to find the room very quiet, the temperature just fine, and the bed reasonable enough as a sleeping surface... so I did curl up and sleep there. Twice. When I was leaving, a lady was yelling at the front desk attendant about finding drugs in her room (and waving her phone camera at the attendant, showing proof) so I figure I could have done worse. I won't be staying here again though, and will probably never go back to New Haven at all.
2 nachten verbleven in mei 2023

4/10 – Matig

Soeren

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Dana

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was the worst hotel I have ever stayed in.
3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Susan

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My daughter and I came in late at night and the man who was at the front desk was on the phone the whole time we were checking in. We both felt unsafe there. The hotel was dirty, there was no lock on the door in room. Dirt on floors. The curtains look like they were coming down. I would not recommend his hotel to anyone.
3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Javier

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Housekeeping would CONSISTENTLY knock twice, announce who they were & open the door! Even after responding with a, “Hold on,” or, “One second.” I’d pay for the room & daily she would do this. Very intentional! She had done this also to an adjacent room & they were also upset. I had to inform that I didn’t need service but she would continue. The rooms are INCREDIBLY DIRTY & run down! Crushed daddy long legs and centipedes on the walls and on the bathroom floor. Toilet was nasty along the inner rim. The remote controller felt sticky, so I wrapped it in toilet paper to use it. And the curtains were worn down to the point of visibility from inside looking out or outside looking in. No privacy!!! Anyone could peek in! They had a microwave but I had to rest it on the floor to use because not enough outlets. And it was LOUD even during the daytime! Not your typical microwave. No breakfast or pool as advertised.
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

ning

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We were so disappointed with the cleanliness of the room we stayed, very dirty. In addition, we left a special phone charger after check-out and called them to find it for us, a staff of then promised they would call back and let us know the result, unfortunately, we received nothing
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Jennifer

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

James

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was a hole in the door i had to fill with paper mold in bathroom
5 nachten verbleven in april 2023

10/10 – Uitstekend

Neshaya

1 nacht verbleven in april 2023

4/10 – Matig

Reginald

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The New Haven Inn needs serious upgrading!
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Thomas

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Moving my daughter to the area from Philly for college. Absolutely terrible motel. Cops and homeless around all night. Did not feel safe with my daughter there. Had to prop the door with the ironing board to feel a little safer. Moved the table under the TV and full of trash and empty beer cans. Light in shower didn’t work, let the front desk guy know when he had to come fix the TV and he said “yeah, it doesn’t work”. Barely slept, kept waiting for my car to be broken into. In the morning, 6-7 cop cars about to raid the place next door. Expedia should be embarrassed to have them listed on their site!

6/10 – Redelijk

Alfred

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
New Haven
No frills value hotel. Clean friendly. Close to highway.
2 nachten verbleven in januari 2023
Reactie van renee op 1 feb 2023
Thank you very much for staying with us.

2/10 – Ontzettend slecht

Michael

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got bite by bed bugs and also my face broken out from the sheets very scary place and not clean at all
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Michele

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022