Geverifieerd
10/10 – Voortreffelijk
Laura B.
31 mrt 2021
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Great location to walk to trolley and accurate to pictures
Nice and clean! Very pretty. Accurate to photos. Would give a perfect 5 star expect for the extremely uncomfortable king bed. We had several issues that started with a bizarre check-in policy. You will be required to give more information to property management before they actually confirm reservation. VRBO confirmed, but then I get a text a day after I made VRBO reservations to send my drivers license front and back to another company other than VRBO. I have never had anyone ask that on VRBO, but I complied and sent photo of drivers license. Then the next day I get another text saying I’m STILL NOT confirmed until I confirm my credit card they have on file. At this point I call VRBO because I was afraid of a scam. It wasn’t. They really had not confirmed me after my confirmed reservation that I had made w VRBO. This policy is strange to me and also nerve wracking to still not have a reservation confirmed. I get that they have extra things they require, but maybe ask as soon as reservation happens so to get the reservation process over with. These homes are nicely done so I was super surprised by the next two issues as well. One of the king beds was very uncomfortable and loudly squeaks. You can feel the springs and it has divots. It was probably a super cheap mattress. The other beds were very comfortable. Management came by to check and agreed but unfortunately couldn’t change it for our stay. So we had to have the adults on twin beds and two kids on uncomfortable mattress. Not ideal for a get away weekend, but that was the only option. Our coffee pot took out, which happens and management brought a new coffee pot. Unfortunately it was one of those tiny coffee pots to replace a 12 cup, so we made lots of tiny pots of coffee. 😂 Pool was full of leaves, but looked like a neat amenity if you wanted to use it when cleaner. Location was good for walking to trolley and street parking was easy and free! Big plus in New Orleans. I would recommend this house and it is very well done, but the management or owner needs to replace that one bed for sure and buy a 12 cup coffee pot. Other than that we enjoyed our stay!
Laura B.
3 nachten verbleven in maart 2021