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Beoordelingen van Motel 6 New Orleans, LA - Near Downtown

2 out of 5
Motel 6 New Orleans, LA - Near Downtown
4200 Old Gentilly Road, New Orleans, LA

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 223 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 193 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 132 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 200 van 1001 beoordelingen" "

6,6/10

Netheid

6,8/10

Personeel en service

5,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jeanine

Positief: Personeel en service
Tweede dag bed niet opgemaakt en geen propere handdoeken
2 nachten verbleven in september 2018
Reactie van TEJAS DESAI op 10 okt 2018
we will improve on housekeeping

6/10 – Redelijk

Sharron

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The WIFI code that the front desk worker supplied did not work, when I called to inquire about and confirm said code she was very rude and off putting. Aside from that, their were roaches in the bathroom, I highly doubt that I’ll visit that property again.
1 nacht verbleven in mei 2024
Reactie van Freddy op 19 mei 2024
We are very sorry to hear that you didn't have a great experience in our hotel.

6/10 – Redelijk

Summer

Positief: Netheid
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Julia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rude front desk girl!!! TV not working…called like ten times before anyone picked up. Then a guy called my room 5min later speaking Spanish & when I spoke back in English he hung up on me?!?
1 nacht verbleven in mei 2024
Reactie van Freddy op 19 mei 2024
We are very sorry to hear that you didn't have a great experience in our hotel.

10/10 – Uitstekend

Dewayne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free parking
2 nachten verbleven in mei 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it good to stay overnight
6 nachten verbleven in april 2024
Reactie van Freddy op 13 mei 2024
Hi JohnThank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations were fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

2/10 – Ontzettend slecht

Amanda

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The only thing good about this place was the girl who check me in. She was very friendly. As soon as I walked in, the whole place smelled like smoke, and you could hear large dogs barking in several different rooms. I ended up using my own blankets and pillows because they had not washed the bedding. There was visible dirt on the floor, a dirt ring in the toilet from never being cleaned, and visible scum in shower/tub. Also, even though I had a credit card on file and everything paid in advance, they charged me a deposit for my 6 pound dog, and a week later they still have not released it even though they assured me it would be returned the day I checked out. When I called and asked about it, they say it’s been released and that they were going to check with the manager and then hung up on me. I will have to file a dispute with my credit card company. I only stayed here because it was the only place in NOLA with rooms left because of Jazz Fest. I would have had a better trip if I would’ve slept in my van.
2 nachten verbleven in mei 2024
Reactie van Freddy op 11 mei 2024
We are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Alvaro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in mei 2024
Reactie van Freddy op 9 mei 2024
Hi AlvaroWe're happy to see that you had a 5-Star experience at Motel 6. Thanks for sharing.

2/10 – Ontzettend slecht

Melissa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super dirty & a really sketchy area, there was stains on the bedding, the toilet and tub was so dirty and it stunk so bad. I walked in and walked straight out, I couldn’t even stay there because it was so bad. Save your money and book somewhere downtown.
2 nachten verbleven in april 2024
Reactie van Freddy op 6 mei 2024
Hi MelissaSo we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 – Redelijk

Jessycamar

Negatief: Staat van de accommodatie en faciliteiten
I thought my stay would be much worse but the staff was nice....the room was relatively clean but smelled like cigarettes despite being a Non-smoking room. I will not stay here again; they are drug users in the area and it's located too far from the main attractions.
3 nachten verbleven in april 2024
Reactie van Freddy op 29 apr 2024
Hi JessycamarWe are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 – Uitstekend

Christy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable quiet place. I’m definitely going back soon! Thanks Motel6
2 nachten verbleven in april 2024
Reactie van Freddy op 29 apr 2024
Hi ChristyThank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

4/10 – Matig

Scott, LOXAHATCHEE

Reisde met huisdieren
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff did the best they could and relocated me to a room at the end of the hallway, but somebody in there is smoking like a coal train, and there is nothing one can do to get away from secondhand smoke, it just gets through and into everything. Windows don't open either so that's no help. They really need to have a smoking and a nonsmoking building altogether, or enforce whatever policy they have (if there is one). If you smoke, this place is fine. If you don't, well- It's about as expected otherwise. Room was clean and met my needs. Located right next to the freeway and area is marginal at best, but that is what comes with the proximity to downtown.
1 nacht verbleven in april 2024
Reactie van Freddy op 30 apr 2024
Hi ScottThank you for taking the time in leaving us a review and feedback on our property. We did not exceed your expectations and apologize that the room smell of smoke, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

10/10 – Uitstekend

Lavanti

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Only thing I didn’t like is no breakfast
1 nacht verbleven in april 2024
Reactie van Freddy op 23 apr 2024
Hi LavantiThank you so much for your 5-star review! We will share this with the our team to let them know to keep up the amazing work.

2/10 – Ontzettend slecht

Ira

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Freddy op 21 apr 2024
Thank you so much for this review.

2/10 – Ontzettend slecht

Lynette

Reisde met partner
Positief: Voorzieningen
I have been going to New Orleans from Atlanta every 3-6 months since 2017 and staying at this property. I have never had a problem and I have always tipped the housekeeping and stripped my room and gather the garbage for them but this time I’m really unhappy and upset. We checked in Saturday night/Sunday morning stayed. We went to families house and when we came back to our room my laptop was shattered. When I said something to front desk the girl at the desk wanted to get an attitude and argue with me. I then told her I didn’t want housekeeping the rest of my stay and she said I had to have it but yet the last day I was there I didn’t have to.
Reactie van Freddy op 21 apr 2024
Hi Lynette We are very sorry to hear that you didn't have a great experience in our hotel. We service all our stay over guest, no one from your room had mentioned no to clean there room. We have spoken with our staff, they don't see any laptop broken in the room.

8/10 – Goed

RICHARD

Reisde met familie
Positief: Netheid, personeel en service
Liked convenient location Could have benefitted from a breakfast option
3 nachten verbleven in april 2024
Reactie van Freddy op 17 apr 2024
Hi Posted Thank you so much for taking the time to leave us feedback.

6/10 – Redelijk

Keishandra

Reisde met partner, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was ok a place to lay your head also it was a ok price for the weekend but it had roach but other that it wasn’t so bad!!
2 nachten verbleven in april 2024
Reactie van Freddy op 15 apr 2024
KEISHANDRAThank you so much for taking the time to leave us feedback.

2/10 – Ontzettend slecht

Gloria

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place needs to be updated on EVERYTHING
1 nacht verbleven in februari 2024
Reactie van Freddy op 15 apr 2024
HI Gloriawe are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Sandi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area around this motel was questionable, however, the property and the room were top-notch. Plus I did feel secure in the room I had. It was clean and everything worked well. I would definitely stay here again in the fiture.
1 nacht verbleven in april 2024
Reactie van Freddy op 15 apr 2024
Hi SandiWe are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

8/10 – Goed

STACI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Freddy op 2 apr 2024
Thank you so much for this review. We really appreciate you being our guest.

2/10 – Ontzettend slecht

Arjan

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Environment look unsafe.
1 nacht verbleven in maart 2024
Reactie van Freddy op 19 mrt 2024
I'm sorry to hear you had such a negative experience.

6/10 – Redelijk

Patricia

Reisde met familie
Positief: Netheid, personeel en service
It was clean. I only stayed one night. You get what you pay for. Bed and running water.
1 nacht verbleven in maart 2024
Reactie van Freddy op 11 mrt 2024
Hi Patricia Thank you for taking the time to post a review of your stay.

4/10 – Matig

Rhonda

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Would have liked all door locks to work and exits to be more secure. Coffee in the lobby would have been nice, though restaurants were nearby.
3 nachten verbleven in november 2023
Reactie van Freddy op 11 mrt 2024
Hi RhondaThank you for taking the time to share with us your experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to port carnival
1 nacht verbleven in februari 2024
Reactie van Freddy op 1 mrt 2024
Hi SandraYou had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Motel 6.

2/10 – Ontzettend slecht

lina, Woodhaven

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, filthy, smelly, the bedsheets were covered in stains. I couldn’t sleep because of the noise caused by drunk people outside the hallway, the parking lot and the entrance.
1 nacht verbleven in februari 2024
Reactie van Freddy op 27 feb 2024
We are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Donesha

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great area to be in, easy to commute, and you have access to shopping & groceries!
1 nacht verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
Hi DoneshaWe're happy to see that you had a 5-Star experience at Motel 6. Thanks for sharing.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Scary and dirty!!
Left after the first night of 4! Arrived late and there were drug addicts in the hallways, dealers in the parking lots and Prostitutes coming and going ! It didn’t look anything like the “pictures”! It was filthy and the shower barely worked! The front desk attendant was very nice though and refunded me 3 nights thankfully!!
4 nachten verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
We are very sorry to hear that you didn't have a great experience in our hotel.

4/10 – Matig

Greg

Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
You get what you pay for
I wasn't expecting 5 star accommodations. I literally needed a place to lay my head. Hall smells like weed. Lots of noise inside. Bathroom in horrible condition. Vandalism in the room. I will say I appreciated them servicing my room and the bed was comfortable. Property is close to food and interstate. Several homeless lingering around.
2 nachten verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

4/10 – Matig

Contessa

Reisde met een groep
Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
Thank you so much for taking the time to leave us a rating.

2/10 – Ontzettend slecht

Calley

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
Thank you so much for taking the time to leave us feedback.

10/10 – Uitstekend

WHITNEY

Reisde met partner
Positief: Netheid, personeel en service
GREAT LOCATION, FRIENDLY STAFF
4 nachten verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
Hi WhitneySeeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Motel 6. We look forward to serving you for many years to come!

4/10 – Matig

Kevin

Negatief: Comfort kamer
They quoted one price then charged me a higher price. I’ll never go back
1 nacht verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Kendrick

It was nice
1 nacht verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Freddy op 24 feb 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

4/10 – Matig

Terrence

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Freddy op 15 feb 2024
Hi Terrence Thank you so much for taking the time to leave us a rating.

8/10 – Goed

Monica

4 nachten verbleven in januari 2024
Reactie van Freddy op 24 mrt 2024
Hi Moinca Thank you so much for this review. We really appreciate you being our guest.

8/10 – Goed

Cathy

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Decent stay
Area around the hotel looked bad,and so did the building in the outside. The hallway wasn't great,but wasn't terrible either. Room was nice,big and clean. Interstate traffice is bad if your room is on the interstate side
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 23 jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Kendrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Freddy op 7 feb 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

2/10 – Ontzettend slecht

takira

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dnt stay here at all
4 nachten verbleven in december 2023
Reactie van Nancy Y. op 16 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

April

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like it because it's safe this where I stay every visit
2 nachten verbleven in december 2023
Reactie van Nancy Y. op 16 jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Matig

Corey

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place is an absolute dump. Smelled like stale cigarettes and was just all around a trashy place
7 nachten verbleven in december 2023
Reactie van Nancy Y. op 16 jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 – Uitstekend

Soledad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The clerk was helpful. The room was clean.
1 nacht verbleven in januari 2024
Reactie van Freddy op 7 jan 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

2/10 – Ontzettend slecht

Justin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Freddy op 7 jan 2024
So we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Ontzettend slecht

Vanessa

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Seriously.. this place was the worst motel I have ever seen. First off the surroundings are dreadful. The parking lot is all full of holes. There was caution tape strung everywhere and the power line situation overhead was making a creepy loud buzzing noise. When I booked the room it said there was secure locked parking. That was wide open when we arrived late at night. Several prostitutes working the lot and the manager was out there.There was a weird check-in window, but I ended up going inside. The lobby was gross. Got our key and went back to the car to find parking. More prostitutes and one getting yelled at by who I assume was a pimp. At this point I told my kids to leave their stuff in the car. Went inside the building the hall light was flickering like a horror movie. Found our room and when we opened the door we were hit by the smell of some kind of oil-based exterior paint. The cinder block wall room was painted a weird color like they just used whatever cheap paint they were able to find even though it was not appropriate for interior use. The room stunk so bad. There was no furniture really. There was a small table that was covered in filth. There were two queen beds with extremely dirty bedspreads covered in really gross stains and multiple burn holes all over them. There were small bugs when we first turned on the light. The floor was actually sticky. I told my kids we were leaving and that is what we immediately did. I can't even imagine the bathroom. So bad!
Reactie van Freddy op 8 jan 2024
We are very sorry to hear that you didn't have a great experience in our hotel.

6/10 – Redelijk

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Freddy op 7 feb 2024
Hi JosephThanks so much for sharing your experience with us.

2/10 – Ontzettend slecht

Raymond

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No iron the toilets was very nasty was not clean at all and the toilets was stop up and the floors was not clean at all Someone did not sweep the floor at all
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 20 dec 2023
Hi Raymond,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Uitstekend

Tranyia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 7 dec 2023
Hi Tranyia,Thank you for the perfect rating!Lilith#Team6

6/10 – Redelijk

Monique, Miami

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If you just need some where to sleep, this is the place. Nothing more nothing less. No breakfast served. No pools. Some of the tvs dont work in the rooms so you may have to change rooms a few times. Some of the electrical plugs are burned as if it was a near fire. Some latches for the doors dont work. If you trying to do Bourbon and stuff, you will need a car if you stay here to get back and forth. Because you cant simply walk to Bourbon from this motel.
5 nachten verbleven in november 2023
Reactie van Brand Experience Team op 7 dec 2023
Hi Monique,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 – Redelijk

Shantell

Reisde met familie
Positief: Netheid, comfort kamer
The room was a nice size overall. The beds were comfortable. I could've used some bigger pillows. The lil fridge didn't get cold at all and there were barely any good channels to watch on the TV.
1 nacht verbleven in november 2023
Reactie van Freddy op 3 dec 2023
Hi Sheantell,We are so sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Denise

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023
Reactie van Freddy op 3 dec 2023
Hi Denise,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.